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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01028803
Service Request Number: 20-01028803 • Address: 11001 MIDWAY RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01028803
Address
11001 MIDWAY RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-09T13:54:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T13:54:20.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89737127576318400,-96.83845405835224000)
Unique Key
500t000000aT5yYAAS
21-00675333
Service Request Number: 21-00675333 • Address: 5700 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00675333
Address
5700 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-25T23:59:00.000
Status
Closed
Created Date
2021-07-22T00:11:30.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-07-22T00:11:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82688342862858000,-96.77013132459172000)
Unique Key
500t000000onBgSAAU
21-00332954
Service Request Number: 21-00332954 • Address: 2619 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00332954
Address
2619 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-14T11:55:59.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-14T11:55:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71644498594837000,-96.81717320370670000)
Unique Key
500t000000jyblpAAA
21-00003972
Service Request Number: 21-00003972 • Address: 2947 JEFFRIES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00003972
Address
2947 JEFFRIES ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-01T11:55:58.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-01T11:55:58.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77056477688543000,-96.76787694918042000)
Unique Key
500t000000e0cTMAAY
20-01021389
Service Request Number: 20-01021389 • Address: 1906 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01021389
Address
1906 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-12T11:14:58.000
Updated Date
2023-06-09T03:56:22.000
Closed Date
2020-10-12T11:14:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72491858108197000,-96.80889464153634000)
Unique Key
500t000000aSfgPAAS
20-01087178
Service Request Number: 20-01087178 • Address: 10106 LAWLER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01087178
Address
10106 LAWLER RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-11-03T07:49:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-03T07:49:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92394670655569000,-96.70977274606990000)
Unique Key
500t000000bkD62AAE
20-01009249
Service Request Number: 20-01009249 • Address: 10634 COX LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01009249
Address
10634 COX LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-08T06:35:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-08T06:35:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89254426281283400,-96.85283938694566000)
Unique Key
500t000000aS3yuAAC
21-00430469
Service Request Number: 21-00430469 • Address: 306 BEAUTYCREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00430469
Address
306 BEAUTYCREST DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T12:52:02.000
Updated Date
2023-06-09T01:36:34.000
Closed Date
2021-05-13T12:52:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70873011116894000,-96.66137096280853000)
Unique Key
500t000000lfI79AAE
20-01233334
Service Request Number: 20-01233334 • Address: 1500 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01233334
Address
1500 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-24T18:37:32.000
Updated Date
2023-06-09T03:02:14.000
Closed Date
2020-12-24T18:37:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70849795691464000,-96.80180201230415000)
Unique Key
500t000000dyVodAAE
20-01004476
Service Request Number: 20-01004476 • Address: MCMILLAN AVE & ANITA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01004476
Address
MCMILLAN AVE & ANITA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-10-07T09:14:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-07T09:14:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83465721963573000,-96.77385130714154000)
Unique Key
500t000000aRsIvAAK
20-01022808
Service Request Number: 20-01022808 • Address: 6814 WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01022808
Address
6814 WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T15:56:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T15:56:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87979789279843600,-96.78824174851673000)
Unique Key
500t000000aSimEAAS
21-00675353
Service Request Number: 21-00675353 • Address: 1699 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00675353
Address
1699 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-07-22T01:34:38.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-22T01:34:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82378980293392000,-96.69592853053660000)
Unique Key
500t000000onCESAA2
21-00432199
Service Request Number: 21-00432199 • Address: 3234 TRES LOGOS LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00432199
Address
3234 TRES LOGOS LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T17:32:59.000
Updated Date
2023-06-09T01:36:51.000
Closed Date
2021-05-13T17:32:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.85495360575459000,-96.65594408529421000)
Unique Key
500t000000lfSIiAAM
21-00673508
Service Request Number: 21-00673508 • Address: 6190 WYCHE BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00673508
Address
6190 WYCHE BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-07-21T13:33:52.000
Updated Date
2023-06-09T00:34:20.000
Closed Date
2021-07-21T13:33:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82114972474724000,-96.85123146361914000)
Unique Key
500t000000oNhu5AAC
20-01018458
Service Request Number: 20-01018458 • Address: 9542 DIXIE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01018458
Address
9542 DIXIE LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-10T20:19:34.000
Updated Date
2023-06-09T03:55:59.000
Closed Date
2020-10-10T20:19:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82390743035653000,-96.69239051075778000)
Unique Key
500t000000aSUc0AAG
20-01011399
Service Request Number: 20-01011399 • Address: 10426 BENBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01011399
Address
10426 BENBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-08T13:42:37.000
Updated Date
2023-06-09T03:51:04.000
Closed Date
2020-10-08T13:42:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83631707503561600,-96.66888953717196000)
Unique Key
500t000000aSB5zAAG
20-01019520
Service Request Number: 20-01019520 • Address: 8570 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01019520
Address
8570 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-11T23:01:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-11T23:01:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81133667731550000,-96.70201096871568000)
Unique Key
500t000000aSaepAAC
21-00619482
Service Request Number: 21-00619482 • Address: 9863 TIBBS ST, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00619482
Address
9863 TIBBS ST, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-05T15:20:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-05T15:20:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88189144476335000,-96.79663568750794000)
Unique Key
500t000000nz099AAA
21-00675581
Service Request Number: 21-00675581 • Address: BRIARGROVE LN & DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00675581
Address
BRIARGROVE LN & DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-22T08:13:35.000
Updated Date
2023-06-09T00:34:41.000
Closed Date
2021-07-22T08:13:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99216568489718000,-96.82966105996955000)
Unique Key
500t000000onFspAAE
21-00675713
Service Request Number: 21-00675713 • Address: 769 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00675713
Address
769 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-21T21:04:05.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-21T21:04:05.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75250820668885000,-96.83449702696870000)
Unique Key
500t000000onGpsAAE
20-01018087
Service Request Number: 20-01018087 • Address: WALNUT HILL LN & WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01018087
Address
WALNUT HILL LN & WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-10T15:06:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-10T15:06:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87888359508009000,-96.72930733778671000)
Unique Key
500t000000aSToeAAG
21-00432619
Service Request Number: 21-00432619 • Address: 8823 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00432619
Address
8823 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T12:57:11.000
Updated Date
2023-06-09T01:36:34.000
Closed Date
2021-05-13T12:57:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71981969494188000,-96.66824121829231000)
Unique Key
500t000000lfWd4AAE
20-01009273
Service Request Number: 20-01009273 • Address: 1300 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01009273
Address
1300 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-08T07:09:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-08T07:09:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66220255005959000,-96.80406524258773000)
Unique Key
500t000000aS4CTAA0
21-00304094
Service Request Number: 21-00304094 • Address: 839 N MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00304094
Address
839 N MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-02T14:35:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-02T14:35:55.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75283924379766000,-96.82665702532181000)
Unique Key
500t000000jvt5xAAA
20-01020572
Service Request Number: 20-01020572 • Address: 6162 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01020572
Address
6162 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T10:21:23.000
Updated Date
2023-06-09T03:56:18.000
Closed Date
2020-10-12T10:21:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83641895255312000,-96.75911764639400000)
Unique Key
500t000000aSdxhAAC
21-00675258
Service Request Number: 21-00675258 • Address: 2100 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00675258
Address
2100 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-21T21:28:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T21:28:07.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80957917693315000,-96.77996500645887000)
Unique Key
500t000000oNzC1AAK
20-01013263
Service Request Number: 20-01013263 • Address: 3434 HIDALGO DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01013263
Address
3434 HIDALGO DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-10-08T22:19:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-08T22:19:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87071985646471000,-96.86330107189926000)
Unique Key
500t000000aSFqAAAW
21-00673661
Service Request Number: 21-00673661 • Address: 2900 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00673661
Address
2900 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-21T13:16:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-21T13:16:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71640106233844000,-96.77850259889510000)
Unique Key
500t000000oNjcMAAS
21-00673945
Service Request Number: 21-00673945 • Address: 9811 DONEGAL DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00673945
Address
9811 DONEGAL DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-07-21T14:48:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-21T14:48:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84012793889673000,-96.70179003218652000)
Unique Key
500t000000oNn0ZAAS
20-01008199
Service Request Number: 20-01008199 • Address: 1920 PACIFIC AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-01008199
Address
1920 PACIFIC AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-10-07T16:18:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-07T16:18:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78288182190120600,-96.79583412492835000)
Unique Key
500t000000aS0epAAC
20-01003553
Service Request Number: 20-01003553 • Address: 201 CLIFFDALE AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01003553
Address
201 CLIFFDALE AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-10-06T19:14:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-06T19:14:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74638091336690000,-96.86729701304228000)
Unique Key
500t000000aRoWZAA0
20-01023876
Service Request Number: 20-01023876 • Address: 10603 WOOD DALE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01023876
Address
10603 WOOD DALE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-12T15:24:37.000
Updated Date
2023-06-09T04:04:10.000
Closed Date
2020-10-12T15:24:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84008357302232000,-96.68590312577028000)
Unique Key
500t000000aSlPoAAK
21-00444280
Service Request Number: 21-00444280 • Address: N WESTMORELAND RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00444280
Address
N WESTMORELAND RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-05-17T22:02:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T22:02:02.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77882549764118000,-96.87392396094218000)
Unique Key
500t000000mAGl8AAG
21-00435329
Service Request Number: 21-00435329 • Address: 6143 SYMPHONY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00435329
Address
6143 SYMPHONY LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-14T09:32:14.000
Updated Date
2023-06-09T01:37:04.000
Closed Date
2021-05-14T09:32:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78690161421033000,-96.69756709012087000)
Unique Key
500t000000lfs4JAAQ
21-00526740
Service Request Number: 21-00526740 • Address: 5484 W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00526740
Address
5484 W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-06-09T22:45:29.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-06-09T22:45:29.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69101939839501400,-96.91687153678491000)
Unique Key
500t000000mz2URAAY
21-00843364
Service Request Number: 21-00843364 • Address: 4127 BABCOCK DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00843364
Address
4127 BABCOCK DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-13T22:10:19.000
Updated Date
2023-06-09T00:11:02.000
Closed Date
2021-09-13T22:10:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79167646161727000,-96.88455035768608000)
Unique Key
500t000000rISjaAAG
20-01016183
Service Request Number: 20-01016183 • Address: 4034 KOSTNER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01016183
Address
4034 KOSTNER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed
Created Date
2020-10-09T14:57:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-09T14:57:16.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69606655179009600,-96.80494390719570000)
Unique Key
500t000000aSOgpAAG
21-00309929
Service Request Number: 21-00309929 • Address: MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00309929
Address
MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T11:42:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T11:42:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80185785169510000,-96.82737066290738000)
Unique Key
500t000000jwQkcAAE
20-01102067
Service Request Number: 20-01102067 • Address: 196 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01102067
Address
196 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-11-08T13:05:39.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-08T13:05:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74937669732394000,-96.82464171289230000)
Unique Key
500t000000bl9FXAAY
20-01019384
Service Request Number: 20-01019384 • Address: E MOCKINGBIRD LN & ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01019384
Address
E MOCKINGBIRD LN & ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-11T15:58:25.000
Updated Date
2023-06-09T03:56:05.000
Closed Date
2020-10-11T15:58:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83656136800390600,-96.75302160698445000)
Unique Key
500t000000aSZgCAAW
20-01015860
Service Request Number: 20-01015860 • Address: 10700 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01015860
Address
10700 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-09T14:13:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T14:13:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84424686955611600,-96.63704465107718000)
Unique Key
500t000000aSNr1AAG
21-00843408
Service Request Number: 21-00843408 • Address: 5617 BANTING WAY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00843408
Address
5617 BANTING WAY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-09-14T00:13:31.000
Updated Date
2023-06-09T00:11:02.000
Closed Date
2021-09-14T00:13:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79142723698085000,-96.70448481124797000)
Unique Key
500t000000rITG0AAO
20-01007372
Service Request Number: 20-01007372 • Address: 4204 HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01007372
Address
4204 HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-10-07T15:15:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-07T15:15:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99180073684750000,-96.83871695775579000)
Unique Key
500t000000aRzR6AAK
21-00430721
Service Request Number: 21-00430721 • Address: 2705 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00430721
Address
2705 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T12:50:39.000
Updated Date
2023-06-09T01:36:34.000
Closed Date
2021-05-13T12:50:39.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81749487511327000,-96.78177297448467000)
Unique Key
500t000000lfJxtAAE
20-01058397
Service Request Number: 20-01058397 • Address: 5114 N CENTRAL SERV NB, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01058397
Address
5114 N CENTRAL SERV NB, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-12T00:59:00.000
Status
Closed
Created Date
2020-10-22T18:10:00.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-22T18:10:00.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82838151998010000,-96.78238669830155000)
Unique Key
500t000000aUoK3AAK
20-01006085
Service Request Number: 20-01006085 • Address: 2516 N BECKLEY AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01006085
Address
2516 N BECKLEY AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-10-07T12:00:13.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-07T12:00:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77491680508429500,-96.82353146926349000)
Unique Key
500t000000aRvcaAAC
20-01023113
Service Request Number: 20-01023113 • Address: 7241 PALDAO DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01023113
Address
7241 PALDAO DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T16:36:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T16:36:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93940841983819500,-96.78072415664502000)
Unique Key
500t000000aSjKeAAK
21-00675087
Service Request Number: 21-00675087 • Address: 7232 PIEDMONT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00675087
Address
7232 PIEDMONT DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-07-21T18:44:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-21T18:44:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75958153673467000,-96.69783246831233000)
Unique Key
500t000000oNwFMAA0
21-00674966
Service Request Number: 21-00674966 • Address: COLONIAL AVE & METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00674966
Address
COLONIAL AVE & METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-07-21T17:55:38.000
Updated Date
2023-06-09T00:34:34.000
Closed Date
2021-07-21T17:55:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75648473191386500,-96.77057651692967000)
Unique Key
500t000000oNukZAAS
20-01017730
Service Request Number: 20-01017730 • Address: 3799 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-01017730
Address
3799 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-10T10:58:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-10T10:58:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81933013239087000,-96.79875014429554000)
Unique Key
500t000000aSSoCAAW
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