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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01009948
Service Request Number: 20-01009948 • Address: 5602 BENT TRAIL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01009948
Address
5602 BENT TRAIL, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-10-08T09:38:35.000
Updated Date
2023-06-09T03:50:50.000
Closed Date
2020-10-08T09:38:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97600720993625600,-96.81673143687522000)
Unique Key
500t000000aS6bJAAS
20-01012065
Service Request Number: 20-01012065 • Address: LAKEWOOD BLVD & DELROSE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01012065
Address
LAKEWOOD BLVD & DELROSE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-08T15:14:49.000
Updated Date
2023-06-09T03:54:57.000
Closed Date
2020-10-08T15:14:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82359439506592000,-96.73331358376176000)
Unique Key
500t000000aSCktAAG
21-00432450
Service Request Number: 21-00432450 • Address: KISKA ST & ZEALAND ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00432450
Address
KISKA ST & ZEALAND ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T15:05:10.000
Updated Date
2023-06-09T01:36:42.000
Closed Date
2021-05-13T15:05:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71410739757154000,-96.74493318826200000)
Unique Key
500t000000lfUpqAAE
20-01006294
Service Request Number: 20-01006294 • Address: 7318 ALTO CARO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01006294
Address
7318 ALTO CARO DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-10-07T12:31:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-07T12:31:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96614535060257400,-96.78207819115795000)
Unique Key
500t000000aRwRTAA0
21-00022606
Service Request Number: 21-00022606 • Address: 10414 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00022606
Address
10414 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-10T00:59:00.000
Status
Closed
Created Date
2021-01-08T13:10:03.000
Updated Date
2023-06-09T02:43:27.000
Closed Date
2021-01-08T13:10:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89027309570002400,-96.70958861963570000)
Unique Key
500t000000eeIVkAAM
21-00247260
Service Request Number: 21-00247260 • Address: QUEENSWOOD LN & GREENFIELD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00247260
Address
QUEENSWOOD LN & GREENFIELD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-19T14:06:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T14:06:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87838953539100000,-96.71493576759948000)
Unique Key
500t000000idKOXAA2
20-01019545
Service Request Number: 20-01019545 • Address: 808 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01019545
Address
808 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-12T03:01:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-12T03:01:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74113042828306400,-96.83598303696839000)
Unique Key
500t000000aSaxIAAS
20-01149710
Service Request Number: 20-01149710 • Address: BISBEE DR & HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01149710
Address
BISBEE DR & HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-11-24T06:04:21.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-24T06:04:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76718100553972000,-96.71374254160784000)
Unique Key
500t000000cYnc2AAC
20-01150780
Service Request Number: 20-01150780 • Address: 2720 PICASSO PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01150780
Address
2720 PICASSO PL, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T11:27:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T11:27:05.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00408600059055000,-96.86490000022228000)
Unique Key
500t000000cYtnoAAC
20-01151068
Service Request Number: 20-01151068 • Address: 600 JACKSON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01151068
Address
600 JACKSON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T12:08:26.000
Updated Date
2023-06-09T03:11:30.000
Closed Date
2020-11-24T12:08:26.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.77747649452128000,-96.80647806598692000)
Unique Key
500t000000cYv5VAAS
21-00503037
Service Request Number: 21-00503037 • Address: 3215 NAVAJO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00503037
Address
3215 NAVAJO DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T13:05:49.000
Updated Date
2023-06-09T00:53:32.000
Closed Date
2021-06-03T13:05:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70707657162082000,-96.84313786968633000)
Unique Key
500t000000mj0WHAAY
20-01018393
Service Request Number: 20-01018393 • Address: WALNUT HILL LN & WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01018393
Address
WALNUT HILL LN & WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-10T15:06:12.000
Updated Date
2023-06-09T03:55:55.000
Closed Date
2020-10-10T15:06:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87888359508009000,-96.72930733778671000)
Unique Key
500t000000aSUROAA4
21-00196315
Service Request Number: 21-00196315 • Address: 300 GLEN OAKS BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00196315
Address
300 GLEN OAKS BLVD, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T14:56:05.000
Updated Date
2023-06-09T02:11:01.000
Closed Date
2021-03-04T14:56:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68183119086238000,-96.82965762671975000)
Unique Key
500t000000hoG8rAAE
20-01003703
Service Request Number: 20-01003703 • Address: 10557 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01003703
Address
10557 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-10-06T20:26:41.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-06T20:26:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84034306823400600,-96.66736991851018000)
Unique Key
500t000000aRotFAAS
20-01153798
Service Request Number: 20-01153798 • Address: 885 KEENELAND CT, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-01153798
Address
885 KEENELAND CT, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-24T10:38:35.000
Updated Date
2023-06-09T03:11:22.000
Closed Date
2020-11-24T10:38:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73688722714235400,-96.92572801684067000)
Unique Key
500t000000cZ6hSAAS
20-01018993
Service Request Number: 20-01018993 • Address: 2392 HEALEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01018993
Address
2392 HEALEY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-11T12:05:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-11T12:05:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82424069829570000,-96.67473624166617000)
Unique Key
500t000000aSXYHAA4
20-01150024
Service Request Number: 20-01150024 • Address: 1805 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01150024
Address
1805 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-11-24T09:42:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-24T09:42:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76822891953662000,-96.83586444473707000)
Unique Key
500t000000cYqXeAAK
20-01011571
Service Request Number: 20-01011571 • Address: 1509 PHELPS DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01011571
Address
1509 PHELPS DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T14:10:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T14:10:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68611546924298500,-96.63230873149519000)
Unique Key
500t000000aSBbRAAW
20-01150649
Service Request Number: 20-01150649 • Address: LAWNDALE DR & LEANDER DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01150649
Address
LAWNDALE DR & LEANDER DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T11:08:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T11:08:32.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.76251540944296000,-96.85847031687905000)
Unique Key
500t000000cYtEJAA0
20-01150128
Service Request Number: 20-01150128 • Address: 621 CORDOVA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-01150128
Address
621 CORDOVA ST, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T09:59:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T09:59:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80444546595869000,-96.74439968612238000)
Unique Key
500t000000cYr2nAAC
20-01014404
Service Request Number: 20-01014404 • Address: 3531 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01014404
Address
3531 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-09T10:19:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T10:19:57.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70123413326872000,-96.81094877378933000)
Unique Key
500t000000aSJJJAA4
20-01011428
Service Request Number: 20-01011428 • Address: 10426 BENBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01011428
Address
10426 BENBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T13:46:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T13:46:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83631707503561600,-96.66888953717196000)
Unique Key
500t000000aSBAfAAO
20-01017937
Service Request Number: 20-01017937 • Address: YOUNG ST & S MARKET ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
20-01017937
Address
YOUNG ST & S MARKET ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-10T13:27:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-10T13:27:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77619210444285600,-96.80532993669867000)
Unique Key
500t000000aSTSVAA4
21-00558487
Service Request Number: 21-00558487 • Address: 6207 YORKSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00558487
Address
6207 YORKSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-06-17T20:01:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T20:01:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90281405185003000,-96.80010251490192000)
Unique Key
500t000000nNT9cAAG
20-01149424
Service Request Number: 20-01149424 • Address: 2968 LATHAM DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01149424
Address
2968 LATHAM DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed
Created Date
2020-11-23T19:26:06.000
Updated Date
2023-06-09T03:11:13.000
Closed Date
2020-11-23T19:26:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89690824169467000,-96.87856613890075000)
Unique Key
500t000000cYkr6AAC
20-01003558
Service Request Number: 20-01003558 • Address: 201 CLIFFDALE AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01003558
Address
201 CLIFFDALE AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-06T19:16:13.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-06T19:16:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74638091336690000,-96.86729701304228000)
Unique Key
500t000000aRoPKAA0
20-01149828
Service Request Number: 20-01149828 • Address: BISBEE DR & HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01149828
Address
BISBEE DR & HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2020-11-24T08:58:19.000
Updated Date
2023-06-09T03:11:17.000
Closed Date
2020-11-24T08:58:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76718100553972000,-96.71374254160784000)
Unique Key
500t000000cYpNKAA0
21-00456393
Service Request Number: 21-00456393 • Address: 3305 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00456393
Address
3305 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-20T14:16:38.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-05-20T14:16:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79278062950818000,-96.87396006289683000)
Unique Key
500t000000mC6JFAA0
20-01150958
Service Request Number: 20-01150958 • Address: 10545 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01150958
Address
10545 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T11:52:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-24T11:52:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86759747481407600,-96.88230043609884000)
Unique Key
500t000000cYubLAAS
20-01009200
Service Request Number: 20-01009200 • Address: 556 JOSEPHINE ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-01009200
Address
556 JOSEPHINE ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-07T21:25:38.000
Updated Date
2023-06-09T03:50:42.000
Closed Date
2020-10-07T21:25:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79255643826802000,-96.77357683099010000)
Unique Key
500t000000aS31PAAS
20-01148726
Service Request Number: 20-01148726 • Address: 1400 JACKSON ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-01148726
Address
1400 JACKSON ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-23T17:08:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-23T17:08:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77903477540964000,-96.79926121180803000)
Unique Key
500t000000cYia7AAC
20-01148987
Service Request Number: 20-01148987 • Address: INWOOD RD & CONVEYOR LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-01148987
Address
INWOOD RD & CONVEYOR LN, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T17:45:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-23T17:45:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80614198357383000,-96.85253876818895000)
Unique Key
500t000000cYj69AAC
21-00558489
Service Request Number: 21-00558489 • Address: 6207 YORKSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00558489
Address
6207 YORKSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-06-17T20:02:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T20:02:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90281405185003000,-96.80010251490192000)
Unique Key
500t000000nNT3BAAW
20-01150320
Service Request Number: 20-01150320 • Address: 5654 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01150320
Address
5654 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T10:26:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T10:26:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78427919712085000,-96.71830426316612000)
Unique Key
500t000000cYrxgAAC
20-01026503
Service Request Number: 20-01026503 • Address: 8200 JULIUS SCHEPPS FWY NB, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-01026503
Address
8200 JULIUS SCHEPPS FWY NB, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-10-13T13:28:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-13T13:28:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70500470365006000,-96.75403514826720000)
Unique Key
500t000000aSvxfAAC
20-01006383
Service Request Number: 20-01006383 • Address: 3629 MID PINES DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01006383
Address
3629 MID PINES DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-10-07T12:49:33.000
Updated Date
2023-06-09T03:50:22.000
Closed Date
2020-10-07T12:49:33.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90679095445974400,-96.85846841584048000)
Unique Key
500t000000aRvxwAAC
20-01010471
Service Request Number: 20-01010471 • Address: 4521 HELEN ST, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
20-01010471
Address
4521 HELEN ST, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T11:04:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T11:04:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78206205609319600,-96.74743154253943000)
Unique Key
500t000000aS8GDAA0
20-01016619
Service Request Number: 20-01016619 • Address: 4110 CEDAR LAKE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01016619
Address
4110 CEDAR LAKE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-09T15:54:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T15:54:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77324707987857000,-96.68571749325871000)
Unique Key
500t000000aSPhtAAG
20-01020587
Service Request Number: 20-01020587 • Address: 7600 SCHEPPS PKWY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01020587
Address
7600 SCHEPPS PKWY, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T10:22:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-12T10:22:53.000
Outcome
Work Completed
Priority
High
Method Received Desc
Proactive
Lat Long Value
(32.70666044662736000,-96.69123975837424000)
Unique Key
500t000000aSe02AAC
20-01017460
Service Request Number: 20-01017460 • Address: 2381 N PRAIRIE AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01017460
Address
2381 N PRAIRIE AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-10T00:32:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-10T00:32:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81044702729658000,-96.78291263660239000)
Unique Key
500t000000aSRnGAAW
20-01007150
Service Request Number: 20-01007150 • Address: 1200 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01007150
Address
1200 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-10-07T14:44:02.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-07T14:44:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75975515766991500,-96.87284133864229000)
Unique Key
500t000000aRywBAAS
20-01151146
Service Request Number: 20-01151146 • Address: 12333 CEDAR BEND DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01151146
Address
12333 CEDAR BEND DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T12:20:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-24T12:20:09.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91676501102116000,-96.85534643644706000)
Unique Key
500t000000cYvQAAA0
21-00843703
Service Request Number: 21-00843703 • Address: 6642 VELASCO AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00843703
Address
6642 VELASCO AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-09-14T08:08:45.000
Updated Date
2023-06-09T00:11:05.000
Closed Date
2021-09-14T08:08:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82094179771935000,-96.74759451442533000)
Unique Key
500t000000rIXtCAAW
20-01149639
Service Request Number: 20-01149639 • Address: 600 JACKSON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01149639
Address
600 JACKSON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T23:03:26.000
Updated Date
2023-06-09T03:11:15.000
Closed Date
2020-11-23T23:03:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77747649452128000,-96.80647806598692000)
Unique Key
500t000000cYmHrAAK
20-01017296
Service Request Number: 20-01017296 • Address: 7259 BLYTHDALE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01017296
Address
7259 BLYTHDALE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-09T19:02:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T19:02:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98172981638092000,-96.78248493352530000)
Unique Key
500t000000aSQs1AAG
20-01006082
Service Request Number: 20-01006082 • Address: 6438 SUNNYLAND LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01006082
Address
6438 SUNNYLAND LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-10-07T12:00:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-07T12:00:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82745358030447000,-96.75140113177756000)
Unique Key
500t000000aRvT0AAK
21-00512448
Service Request Number: 21-00512448 • Address: 11412 RUPLEY LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00512448
Address
11412 RUPLEY LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-05T11:34:23.000
Updated Date
2023-06-09T01:06:15.000
Closed Date
2021-06-05T11:34:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85473162653616400,-96.68271836686209000)
Unique Key
500t000000mjyvqAAA
20-01013639
Service Request Number: 20-01013639 • Address: 2420 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01013639
Address
2420 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed
Created Date
2020-10-09T08:41:06.000
Updated Date
2023-06-09T03:55:10.000
Closed Date
2020-10-09T08:41:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71888821787855000,-96.82046893104393000)
Unique Key
500t000000aSHsoAAG
20-01005518
Service Request Number: 20-01005518 • Address: 1200 W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01005518
Address
1200 W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-10-07T11:15:04.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-07T11:15:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75939535003032000,-96.84178653347220000)
Unique Key
500t000000aRuZpAAK
20-01015533
Service Request Number: 20-01015533 • Address: 4260 RUST COLLEGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01015533
Address
4260 RUST COLLEGE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed
Created Date
2020-10-09T13:22:06.000
Updated Date
2023-06-09T03:55:30.000
Closed Date
2020-10-09T13:22:06.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67136879250231000,-96.74676202702838000)
Unique Key
500t000000aSMnSAAW
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