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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01023247
Service Request Number: 20-01023247 • Address: 6800 VALLEY GLEN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01023247
Address
6800 VALLEY GLEN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T16:58:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-12T16:58:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.79298418899604400,-96.72793895652278000)
Unique Key
500t000000aSjX9AAK
21-00498730
Service Request Number: 21-00498730 • Address: 9029 PRAIRIE BLUFF DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00498730
Address
9029 PRAIRIE BLUFF DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-02T14:19:22.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-02T14:19:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76786641060470000,-96.66820672833451000)
Unique Key
500t000000miUuqAAE
21-00497493
Service Request Number: 21-00497493 • Address: 5423 SATURN DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00497493
Address
5423 SATURN DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-02T11:20:15.000
Updated Date
2023-06-09T00:52:42.000
Closed Date
2021-06-02T11:20:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68111974971218000,-96.86247704700304000)
Unique Key
500t000000miMKGAA2
21-00041887
Service Request Number: 21-00041887 • Address: S GARRETT AVE & S MUNGER BLVD, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00041887
Address
S GARRETT AVE & S MUNGER BLVD, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-13T15:15:34.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-01-13T15:15:34.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79649185100284000,-96.76098017701402000)
Unique Key
500t000000egR6HAAU
21-00497319
Service Request Number: 21-00497319 • Address: 5192 VOYAGER DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00497319
Address
5192 VOYAGER DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-02T11:01:06.000
Updated Date
2023-06-09T00:52:42.000
Closed Date
2021-06-02T11:01:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68235919263137000,-96.86438754226326000)
Unique Key
500t000000miL2CAAU
21-00496574
Service Request Number: 21-00496574 • Address: 5150 RIDGEDALE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00496574
Address
5150 RIDGEDALE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T09:23:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T09:23:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82533077324830000,-96.78311109725998000)
Unique Key
500t000000miG4zAAE
21-00498827
Service Request Number: 21-00498827 • Address: 5519 BRYN MAWR DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00498827
Address
5519 BRYN MAWR DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T14:33:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T14:33:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85637350631544000,-96.81874901335564000)
Unique Key
500t000000miVXOAA2
21-00498920
Service Request Number: 21-00498920 • Address: W NORTHWEST HWY & HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00498920
Address
W NORTHWEST HWY & HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-06-02T14:46:40.000
Updated Date
2023-06-09T00:52:57.000
Closed Date
2021-06-02T14:46:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85849452650522000,-96.88099569124125000)
Unique Key
500t000000miW8oAAE
21-00497070
Service Request Number: 21-00497070 • Address: 2920 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00497070
Address
2920 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T10:29:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T10:29:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71100026771253000,-96.81436507595393000)
Unique Key
500t000000miJcIAAU
21-00512448
Service Request Number: 21-00512448 • Address: 11412 RUPLEY LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00512448
Address
11412 RUPLEY LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-05T11:34:23.000
Updated Date
2023-06-09T01:06:15.000
Closed Date
2021-06-05T11:34:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85473162653616400,-96.68271836686209000)
Unique Key
500t000000mjyvqAAA
21-00500543
Service Request Number: 21-00500543 • Address: 3024 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00500543
Address
3024 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-02T16:28:53.000
Updated Date
2023-06-09T00:53:02.000
Closed Date
2021-06-02T16:28:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66928178346492000,-96.63026391532368000)
Unique Key
500t000000mihTsAAI
21-00497515
Service Request Number: 21-00497515 • Address: 5427 SATURN DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00497515
Address
5427 SATURN DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-02T11:22:37.000
Updated Date
2023-06-09T00:52:42.000
Closed Date
2021-06-02T11:22:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68107448688280000,-96.86242243275184000)
Unique Key
500t000000miLYkAAM
21-00500561
Service Request Number: 21-00500561 • Address: 2300 MOONLIGHT AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00500561
Address
2300 MOONLIGHT AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-02T14:27:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-02T14:27:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74512750507783000,-96.72365305190168000)
Unique Key
500t000000mihrpAAA
21-00498492
Service Request Number: 21-00498492 • Address: 5482 KEENELAND PKWY, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00498492
Address
5482 KEENELAND PKWY, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T13:46:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T13:46:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73604547544695000,-96.91653667726563000)
Unique Key
500t000000miTQaAAM
21-00500607
Service Request Number: 21-00500607 • Address: MERCER DR & N BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00500607
Address
MERCER DR & N BUCKNER BLVD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-02T12:00:50.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-02T12:00:50.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.82242420731362000,-96.69412673133391000)
Unique Key
500t000000miiitAAA
21-00497721
Service Request Number: 21-00497721 • Address: 3677 WEEBURN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00497721
Address
3677 WEEBURN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T11:48:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T11:48:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90776128313949000,-96.85670042961195000)
Unique Key
500t000000miNUyAAM
21-00497475
Service Request Number: 21-00497475 • Address: 5419 SATURN DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00497475
Address
5419 SATURN DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-02T11:17:39.000
Updated Date
2023-06-09T00:52:42.000
Closed Date
2021-06-02T11:17:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68116501251747500,-96.86253166130990000)
Unique Key
500t000000miMDFAA2
21-00497479
Service Request Number: 21-00497479 • Address: 3546 CRIPPLE CREEK DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00497479
Address
3546 CRIPPLE CREEK DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-06-02T11:18:12.000
Updated Date
2023-06-09T00:52:42.000
Closed Date
2021-06-02T11:18:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70445199043232000,-96.84499845558551000)
Unique Key
500t000000miMENAA2
21-00500143
Service Request Number: 21-00500143 • Address: 3342 DARTMOOR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00500143
Address
3342 DARTMOOR DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-02T16:47:59.000
Updated Date
2023-06-09T00:53:04.000
Closed Date
2021-06-02T16:47:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90519149707478000,-96.86532987158773000)
Unique Key
500t000000mid3vAAA
21-00498440
Service Request Number: 21-00498440 • Address: ALPHA RD & SPRING GROVE AVE, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00498440
Address
ALPHA RD & SPRING GROVE AVE, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-06-02T13:38:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-02T13:38:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93024155334662000,-96.77772690644127000)
Unique Key
500t000000miT0tAAE
21-00498950
Service Request Number: 21-00498950 • Address: 6924 VINERIDGE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00498950
Address
6924 VINERIDGE DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-06-02T14:50:43.000
Updated Date
2023-06-09T00:52:57.000
Closed Date
2021-06-02T14:50:43.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95317463804851000,-96.78820723624065000)
Unique Key
500t000000miVcUAAU
21-00499693
Service Request Number: 21-00499693 • Address: 5146 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00499693
Address
5146 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-02T12:03:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T12:03:33.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85107775736311500,-96.82330945082491000)
Unique Key
500t000000miaU8AAI
21-00497426
Service Request Number: 21-00497426 • Address: 5148 VOYAGER DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00497426
Address
5148 VOYAGER DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-02T11:11:48.000
Updated Date
2023-06-09T00:52:42.000
Closed Date
2021-06-02T11:11:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68289577399165000,-96.86442058141127000)
Unique Key
500t000000miLxWAAU
21-00498425
Service Request Number: 21-00498425 • Address: 12016 FIELDWOOD LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00498425
Address
12016 FIELDWOOD LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-02T11:11:29.000
Updated Date
2023-06-09T00:52:42.000
Closed Date
2021-06-02T11:11:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91207222999348000,-96.82450725423396000)
Unique Key
500t000000miSmpAAE
21-00247441
Service Request Number: 21-00247441 • Address: L B J FWY EB & SPUR 408, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00247441
Address
L B J FWY EB & SPUR 408, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-20T23:59:00.000
Status
Closed
Created Date
2021-03-19T14:39:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-19T14:39:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67052436347843500,-96.94722058857559000)
Unique Key
500t000000idLRaAAM
20-01009217
Service Request Number: 20-01009217 • Address: 10525 BERRY KNOLL DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01009217
Address
10525 BERRY KNOLL DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-07T19:34:19.000
Updated Date
2023-06-09T03:50:42.000
Closed Date
2020-10-07T19:34:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88942562884668000,-96.78258237519461000)
Unique Key
500t000000aS3IoAAK
20-01013399
Service Request Number: 20-01013399 • Address: 15810 RANCHITA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01013399
Address
15810 RANCHITA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-08T13:55:07.000
Updated Date
2023-06-09T03:51:06.000
Closed Date
2020-10-08T13:55:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96327680508437000,-96.80242877363220000)
Unique Key
500t000000aSGhTAAW
21-00802451
Service Request Number: 21-00802451 • Address: 3235 FLOWERDALE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00802451
Address
3235 FLOWERDALE LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-27T14:26:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-27T14:26:32.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89425205495529500,-96.87147275197043000)
Unique Key
500t000000qWXQoAAO
20-01002895
Service Request Number: 20-01002895 • Address: FERGUSON RD & MAYLEE BLVD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01002895
Address
FERGUSON RD & MAYLEE BLVD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-10-06T15:10:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-06T15:10:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84234974693626000,-96.66470049139312000)
Unique Key
500t000000aRk9qAAC
20-01004111
Service Request Number: 20-01004111 • Address: SANDERSON AVE & AVENUE H, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01004111
Address
SANDERSON AVE & AVENUE H, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-10-07T08:19:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-07T08:19:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74359995004507000,-96.79166290015202000)
Unique Key
500t000000aRrBoAAK
20-01003582
Service Request Number: 20-01003582 • Address: 3311 SHELLEY BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01003582
Address
3311 SHELLEY BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-10-06T19:25:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-06T19:25:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72834689968317000,-96.87464240102295000)
Unique Key
500t000000aRoZPAA0
20-01054418
Service Request Number: 20-01054418 • Address: 201 CLIFFDALE AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01054418
Address
201 CLIFFDALE AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-06T19:14:30.000
Updated Date
2023-06-09T03:49:57.000
Closed Date
2020-10-06T19:14:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74638091336690000,-96.86729701304228000)
Unique Key
500t000000aUb8zAAC
21-00558012
Service Request Number: 21-00558012 • Address: 6621 DARTBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00558012
Address
6621 DARTBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-06-17T16:49:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-17T16:49:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94548486954813000,-96.79160697495388000)
Unique Key
500t000000nNP69AAG
20-01021858
Service Request Number: 20-01021858 • Address: 6400 LAKE CIRCLE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01021858
Address
6400 LAKE CIRCLE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T13:43:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T13:43:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82400681553731000,-96.75285982320753000)
Unique Key
500t000000aSgxSAAS
21-00247543
Service Request Number: 21-00247543 • Address: 3877 VAN NESS LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00247543
Address
3877 VAN NESS LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-19T14:54:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T14:54:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87254421399189400,-96.84851311941983000)
Unique Key
500t000000jAv4bAAC
21-00505066
Service Request Number: 21-00505066 • Address: METROMEDIA PL & AMBASSADOR ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00505066
Address
METROMEDIA PL & AMBASSADOR ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T21:50:00.000
Updated Date
2023-06-09T00:53:52.000
Closed Date
2021-06-03T21:50:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81795743972364000,-96.87689706020778000)
Unique Key
500t000000mjFEtAAM
20-01015055
Service Request Number: 20-01015055 • Address: 7022 WILDGROVE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01015055
Address
7022 WILDGROVE AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-09T12:00:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T12:00:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81705716095752000,-96.73682724572966000)
Unique Key
500t000000aSLSsAAO
20-01026054
Service Request Number: 20-01026054 • Address: 11001 MIDWAY RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01026054
Address
11001 MIDWAY RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-09T13:54:20.000
Updated Date
2023-06-09T03:55:31.000
Closed Date
2020-10-09T13:54:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89737127576318400,-96.83845405835224000)
Unique Key
500t000000aStrwAAC
20-01019824
Service Request Number: 20-01019824 • Address: 1201 BIG TOWN BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01019824
Address
1201 BIG TOWN BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T08:42:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T08:42:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78072377547082500,-96.66578240276958000)
Unique Key
500t000000aScNCAA0
20-01009599
Service Request Number: 20-01009599 • Address: LEE ST & MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-01009599
Address
LEE ST & MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T08:50:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T08:50:25.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81777326240798000,-96.79015991294817000)
Unique Key
500t000000aS5eMAAS
20-01011976
Service Request Number: 20-01011976 • Address: 3029 LEAHY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01011976
Address
3029 LEAHY DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T15:02:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T15:02:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89615373150794000,-96.87730850831751000)
Unique Key
500t000000aSCH9AAO
21-00456806
Service Request Number: 21-00456806 • Address: 6321 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00456806
Address
6321 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-26T23:59:00.000
Status
Closed
Created Date
2021-05-20T15:08:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-20T15:08:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86487132720357000,-96.75538456959900000)
Unique Key
500t000000mC8lpAAC
20-01017480
Service Request Number: 20-01017480 • Address: W CAMP WISDOM RD & S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01017480
Address
W CAMP WISDOM RD & S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-11T23:59:00.000
Status
Closed
Created Date
2020-10-10T02:48:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-10T02:48:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66212004581850400,-96.84004500819898000)
Unique Key
500t000000aSRs6AAG
20-01008982
Service Request Number: 20-01008982 • Address: 7717 APPLECROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01008982
Address
7717 APPLECROSS LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-10-07T18:14:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-07T18:14:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97575415583187000,-96.77276399315290000)
Unique Key
500t000000aS1yuAAC
20-01021374
Service Request Number: 20-01021374 • Address: 650 EZEKIAL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01021374
Address
650 EZEKIAL AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T12:19:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T12:19:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72331306412671000,-96.70990233713067000)
Unique Key
500t000000aSfikAAC
20-01017924
Service Request Number: 20-01017924 • Address: GLENRIO LN & WALNUT HILL LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01017924
Address
GLENRIO LN & WALNUT HILL LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-11T23:59:00.000
Status
Closed
Created Date
2020-10-10T13:17:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-10T13:17:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88063568769081000,-96.85823746903186000)
Unique Key
500t000000aSTQAAA4
20-01021338
Service Request Number: 20-01021338 • Address: 6438 SUNNYLAND LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01021338
Address
6438 SUNNYLAND LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-10-12T12:13:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-12T12:13:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82745358030447000,-96.75140113177756000)
Unique Key
500t000000aSfhWAAS
20-01015826
Service Request Number: 20-01015826 • Address: 3516 BREMEN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01015826
Address
3516 BREMEN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-09T14:08:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T14:08:10.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.83048334100846000,-96.76677859733175000)
Unique Key
500t000000aSNmjAAG
21-00506231
Service Request Number: 21-00506231 • Address: 7139 BIRCHWOOD DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00506231
Address
7139 BIRCHWOOD DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed
Created Date
2021-06-04T10:10:25.000
Updated Date
2023-06-09T00:54:03.000
Closed Date
2021-06-04T10:10:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93663321773350000,-96.78227631664971000)
Unique Key
500t000000mjMxKAAU
20-01019847
Service Request Number: 20-01019847 • Address: SPRING VALLEY RD & HILLCREST RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-01019847
Address
SPRING VALLEY RD & HILLCREST RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T08:46:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-12T08:46:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93994458189793000,-96.78625644040258000)
Unique Key
500t000000aScQaAAK
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