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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00323564
Service Request Number: 21-00323564 • Address: 2785 ALMEDA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00323564
Address
2785 ALMEDA DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-04-12T09:09:46.000
Updated Date
2023-06-09T02:01:40.000
Closed Date
2021-04-12T09:09:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71434425782087000,-96.79334128592137000)
Unique Key
500t000000jxgRrAAI
20-01018359
Service Request Number: 20-01018359 • Address: ABRAMS RD & SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-01018359
Address
ABRAMS RD & SKILLMAN ST, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-11T23:59:00.000
Status
Closed
Created Date
2020-10-10T17:56:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-10T17:56:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86496114062061000,-96.74376043589308000)
Unique Key
500t000000aSUM0AAO
20-01010538
Service Request Number: 20-01010538 • Address: 4123 ACADEMY DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01010538
Address
4123 ACADEMY DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T11:16:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T11:16:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77436269250909400,-96.70691078632879000)
Unique Key
500t000000aS8U0AAK
21-00458252
Service Request Number: 21-00458252 • Address: 2308 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00458252
Address
2308 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T15:24:40.000
Updated Date
2023-06-09T00:57:24.000
Closed Date
2021-05-20T15:24:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81729677835076600,-96.75275749680908000)
Unique Key
500t000000mCIhXAAW
20-01150593
Service Request Number: 20-01150593 • Address: 4833 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01150593
Address
4833 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T11:00:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T11:00:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88029639210704000,-96.82648282935945000)
Unique Key
500t000000cYt0lAAC
21-00458194
Service Request Number: 21-00458194 • Address: 917 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00458194
Address
917 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T15:07:12.000
Updated Date
2023-06-09T00:57:22.000
Closed Date
2021-05-20T15:07:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79395395590534400,-96.77713294310533000)
Unique Key
500t000000mCHiJAAW
20-01151147
Service Request Number: 20-01151147 • Address: 2720 PICASSO PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01151147
Address
2720 PICASSO PL, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-24T11:27:05.000
Updated Date
2023-06-09T03:11:26.000
Closed Date
2020-11-24T11:27:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00408600059055000,-96.86490000022228000)
Unique Key
500t000000cYvRbAAK
20-01019644
Service Request Number: 20-01019644 • Address: JAMESTOWN RD & AZALEA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01019644
Address
JAMESTOWN RD & AZALEA LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T08:04:59.000
Updated Date
2023-06-09T03:56:08.000
Closed Date
2020-10-12T08:04:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89844867401975400,-96.80721630883947000)
Unique Key
500t000000aSbsrAAC
20-01149830
Service Request Number: 20-01149830 • Address: 4851 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01149830
Address
4851 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T08:58:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T08:58:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67477234781521400,-96.96817319631947000)
Unique Key
500t000000cYpO8AAK
20-01022632
Service Request Number: 20-01022632 • Address: 2645 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01022632
Address
2645 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-12T15:32:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-12T15:32:13.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71602437741361000,-96.82181751828554000)
Unique Key
500t000000aShfMAAS
20-01148930
Service Request Number: 20-01148930 • Address: PRESTON RD & MCCALLUM BLVD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01148930
Address
PRESTON RD & MCCALLUM BLVD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T17:37:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-23T17:37:38.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98687112564503000,-96.80344474511308000)
Unique Key
500t000000cYjIEAA0
20-01021303
Service Request Number: 20-01021303 • Address: 197 S BROOKSIDE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01021303
Address
197 S BROOKSIDE DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-09T13:43:03.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-09T13:43:03.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80811536953194000,-96.74521112374390000)
Unique Key
500t000000aSfbAAAS
21-00325026
Service Request Number: 21-00325026 • Address: 7108 LONDON FOG DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00325026
Address
7108 LONDON FOG DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-04-12T12:56:04.000
Updated Date
2023-06-09T02:01:54.000
Closed Date
2021-04-12T12:56:04.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76257969230925000,-96.69797907776645000)
Unique Key
500t000000jxpDgAAI
21-00319380
Service Request Number: 21-00319380 • Address: QUEENSWOOD LN & GREENFIELD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00319380
Address
QUEENSWOOD LN & GREENFIELD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-19T14:06:17.000
Updated Date
2023-06-09T02:04:35.000
Closed Date
2021-03-19T14:06:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87838953539100000,-96.71493576759948000)
Unique Key
500t000000jxGwuAAE
20-01015871
Service Request Number: 20-01015871 • Address: 9221 CLOVER VALLEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01015871
Address
9221 CLOVER VALLEY DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-08T16:40:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T16:40:21.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90552903764131500,-96.74087429298467000)
Unique Key
500t000000aSNhgAAG
20-01009948
Service Request Number: 20-01009948 • Address: 5602 BENT TRAIL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01009948
Address
5602 BENT TRAIL, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-10-08T09:38:35.000
Updated Date
2023-06-09T03:50:50.000
Closed Date
2020-10-08T09:38:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97600720993625600,-96.81673143687522000)
Unique Key
500t000000aS6bJAAS
20-01012065
Service Request Number: 20-01012065 • Address: LAKEWOOD BLVD & DELROSE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01012065
Address
LAKEWOOD BLVD & DELROSE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-08T15:14:49.000
Updated Date
2023-06-09T03:54:57.000
Closed Date
2020-10-08T15:14:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82359439506592000,-96.73331358376176000)
Unique Key
500t000000aSCktAAG
20-01006294
Service Request Number: 20-01006294 • Address: 7318 ALTO CARO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01006294
Address
7318 ALTO CARO DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-10-07T12:31:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-07T12:31:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96614535060257400,-96.78207819115795000)
Unique Key
500t000000aRwRTAA0
21-00458251
Service Request Number: 21-00458251 • Address: 7804 VILLAGE TRAIL DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00458251
Address
7804 VILLAGE TRAIL DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T14:41:29.000
Updated Date
2023-06-09T01:09:00.000
Closed Date
2021-05-20T14:41:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94867543997088400,-96.77179846364949000)
Unique Key
500t000000mCIh8AAG
20-01019545
Service Request Number: 20-01019545 • Address: 808 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01019545
Address
808 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-12T03:01:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-12T03:01:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74113042828306400,-96.83598303696839000)
Unique Key
500t000000aSaxIAAS
20-01149710
Service Request Number: 20-01149710 • Address: BISBEE DR & HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01149710
Address
BISBEE DR & HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-11-24T06:04:21.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-24T06:04:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76718100553972000,-96.71374254160784000)
Unique Key
500t000000cYnc2AAC
20-01150780
Service Request Number: 20-01150780 • Address: 2720 PICASSO PL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01150780
Address
2720 PICASSO PL, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T11:27:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T11:27:05.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00408600059055000,-96.86490000022228000)
Unique Key
500t000000cYtnoAAC
20-01151068
Service Request Number: 20-01151068 • Address: 600 JACKSON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01151068
Address
600 JACKSON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T12:08:26.000
Updated Date
2023-06-09T03:11:30.000
Closed Date
2020-11-24T12:08:26.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.77747649452128000,-96.80647806598692000)
Unique Key
500t000000cYv5VAAS
21-00324664
Service Request Number: 21-00324664 • Address: 1808 REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00324664
Address
1808 REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-12T10:30:54.000
Updated Date
2023-06-09T02:01:43.000
Closed Date
2021-04-12T10:30:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67637878567287400,-96.85050849404828000)
Unique Key
500t000000jxkVnAAI
21-00558124
Service Request Number: 21-00558124 • Address: 3200 MAPLE AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00558124
Address
3200 MAPLE AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-06-17T17:07:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T17:07:04.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79910353354760000,-96.80844968183088000)
Unique Key
500t000000nNPvQAAW
20-01018393
Service Request Number: 20-01018393 • Address: WALNUT HILL LN & WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01018393
Address
WALNUT HILL LN & WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-10T15:06:12.000
Updated Date
2023-06-09T03:55:55.000
Closed Date
2020-10-10T15:06:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87888359508009000,-96.72930733778671000)
Unique Key
500t000000aSUROAA4
20-01153798
Service Request Number: 20-01153798 • Address: 885 KEENELAND CT, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-01153798
Address
885 KEENELAND CT, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-24T10:38:35.000
Updated Date
2023-06-09T03:11:22.000
Closed Date
2020-11-24T10:38:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73688722714235400,-96.92572801684067000)
Unique Key
500t000000cZ6hSAAS
21-00505077
Service Request Number: 21-00505077 • Address: 3050 LEAHY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00505077
Address
3050 LEAHY DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T21:00:44.000
Updated Date
2023-06-09T00:53:52.000
Closed Date
2021-06-03T21:00:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89596228065513000,-96.87674414205475000)
Unique Key
500t000000mjFOKAA2
21-00324455
Service Request Number: 21-00324455 • Address: 1927 GREENDALE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00324455
Address
1927 GREENDALE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-12T08:49:47.000
Updated Date
2023-06-09T02:01:38.000
Closed Date
2021-04-12T08:49:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Email
Lat Long Value
(32.74600895185180000,-96.67000882485758000)
Unique Key
500t000000jxlbyAAA
21-00503858
Service Request Number: 21-00503858 • Address: 8050 MEADOW RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00503858
Address
8050 MEADOW RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:36:12.000
Updated Date
2023-06-09T00:53:41.000
Closed Date
2021-06-03T15:36:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88733856654826000,-96.76840921477528000)
Unique Key
500t000000mj69kAAA
21-00509290
Service Request Number: 21-00509290 • Address: 5500 TREMONT ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00509290
Address
5500 TREMONT ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-04T15:03:59.000
Updated Date
2023-06-09T01:05:58.000
Closed Date
2021-06-04T15:03:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80240366103656400,-96.76027845230654000)
Unique Key
500t000000mjgavAAA
21-00324139
Service Request Number: 21-00324139 • Address: 3812 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00324139
Address
3812 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-12T08:38:53.000
Updated Date
2023-06-09T02:01:36.000
Closed Date
2021-04-12T08:38:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75520299066918000,-96.76886027736620000)
Unique Key
500t000000jxjWuAAI
20-01003703
Service Request Number: 20-01003703 • Address: 10557 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01003703
Address
10557 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-10-06T20:26:41.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-06T20:26:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84034306823400600,-96.66736991851018000)
Unique Key
500t000000aRotFAAS
20-01150024
Service Request Number: 20-01150024 • Address: 1805 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01150024
Address
1805 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-11-24T09:42:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-24T09:42:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76822891953662000,-96.83586444473707000)
Unique Key
500t000000cYqXeAAK
20-01018993
Service Request Number: 20-01018993 • Address: 2392 HEALEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01018993
Address
2392 HEALEY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-11T12:05:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-11T12:05:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82424069829570000,-96.67473624166617000)
Unique Key
500t000000aSXYHAA4
20-01150649
Service Request Number: 20-01150649 • Address: LAWNDALE DR & LEANDER DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01150649
Address
LAWNDALE DR & LEANDER DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T11:08:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T11:08:32.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.76251540944296000,-96.85847031687905000)
Unique Key
500t000000cYtEJAA0
20-01011571
Service Request Number: 20-01011571 • Address: 1509 PHELPS DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01011571
Address
1509 PHELPS DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T14:10:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T14:10:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68611546924298500,-96.63230873149519000)
Unique Key
500t000000aSBbRAAW
20-01150128
Service Request Number: 20-01150128 • Address: 621 CORDOVA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-01150128
Address
621 CORDOVA ST, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T09:59:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T09:59:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80444546595869000,-96.74439968612238000)
Unique Key
500t000000cYr2nAAC
20-01014404
Service Request Number: 20-01014404 • Address: 3531 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01014404
Address
3531 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-09T10:19:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-09T10:19:57.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70123413326872000,-96.81094877378933000)
Unique Key
500t000000aSJJJAA4
20-01011428
Service Request Number: 20-01011428 • Address: 10426 BENBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01011428
Address
10426 BENBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-08T13:46:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-08T13:46:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83631707503561600,-96.66888953717196000)
Unique Key
500t000000aSBAfAAO
20-01017937
Service Request Number: 20-01017937 • Address: YOUNG ST & S MARKET ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
20-01017937
Address
YOUNG ST & S MARKET ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-16T00:59:00.000
Status
Closed
Created Date
2020-10-10T13:27:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-10T13:27:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77619210444285600,-96.80532993669867000)
Unique Key
500t000000aSTSVAA4
21-00324117
Service Request Number: 21-00324117 • Address: 3800 MT EVEREST ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00324117
Address
3800 MT EVEREST ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-12T10:11:44.000
Updated Date
2023-06-09T02:01:43.000
Closed Date
2021-04-12T10:11:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74622946191876600,-96.88067961857963000)
Unique Key
500t000000jxjWUAAY
20-01149424
Service Request Number: 20-01149424 • Address: 2968 LATHAM DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01149424
Address
2968 LATHAM DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed
Created Date
2020-11-23T19:26:06.000
Updated Date
2023-06-09T03:11:13.000
Closed Date
2020-11-23T19:26:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89690824169467000,-96.87856613890075000)
Unique Key
500t000000cYkr6AAC
20-01003558
Service Request Number: 20-01003558 • Address: 201 CLIFFDALE AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01003558
Address
201 CLIFFDALE AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-13T23:59:00.000
Status
Closed
Created Date
2020-10-06T19:16:13.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-06T19:16:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74638091336690000,-96.86729701304228000)
Unique Key
500t000000aRoPKAA0
20-01149828
Service Request Number: 20-01149828 • Address: BISBEE DR & HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01149828
Address
BISBEE DR & HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2020-11-24T08:58:19.000
Updated Date
2023-06-09T03:11:17.000
Closed Date
2020-11-24T08:58:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76718100553972000,-96.71374254160784000)
Unique Key
500t000000cYpNKAA0
21-00247260
Service Request Number: 21-00247260 • Address: QUEENSWOOD LN & GREENFIELD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00247260
Address
QUEENSWOOD LN & GREENFIELD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-19T14:06:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-19T14:06:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87838953539100000,-96.71493576759948000)
Unique Key
500t000000idKOXAA2
20-01150958
Service Request Number: 20-01150958 • Address: 10545 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01150958
Address
10545 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T11:52:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-24T11:52:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86759747481407600,-96.88230043609884000)
Unique Key
500t000000cYubLAAS
21-00509129
Service Request Number: 21-00509129 • Address: URBAN CREST RD & WINDING WOODS TRL, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00509129
Address
URBAN CREST RD & WINDING WOODS TRL, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-04T18:54:28.000
Updated Date
2023-06-09T01:06:05.000
Closed Date
2021-06-04T18:54:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78371014828594000,-96.70090204887033000)
Unique Key
500t000000mjffQAAQ
20-01009200
Service Request Number: 20-01009200 • Address: 556 JOSEPHINE ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-01009200
Address
556 JOSEPHINE ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-07T21:25:38.000
Updated Date
2023-06-09T03:50:42.000
Closed Date
2020-10-07T21:25:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79255643826802000,-96.77357683099010000)
Unique Key
500t000000aS31PAAS
20-01148726
Service Request Number: 20-01148726 • Address: 1400 JACKSON ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-01148726
Address
1400 JACKSON ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-23T17:08:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-23T17:08:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77903477540964000,-96.79926121180803000)
Unique Key
500t000000cYia7AAC
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