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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00718499
Service Request Number: 21-00718499 • Address: LARCHWOOD DR & PLANO RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00718499
Address
LARCHWOOD DR & PLANO RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-04T10:48:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-04T10:48:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86826715473325000,-96.70052845107455000)
Unique Key
500t000000pADZ3AAO
21-00829483
Service Request Number: 21-00829483 • Address: 4355 HIGHLANDER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00829483
Address
4355 HIGHLANDER DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-08T10:45:15.000
Updated Date
2023-06-09T00:26:48.000
Closed Date
2021-09-08T10:45:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99620721261269000,-96.83620594164735000)
Unique Key
500t000000qvQo6AAE
21-00718523
Service Request Number: 21-00718523 • Address: 8734 MIDPARK RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00718523
Address
8734 MIDPARK RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-04T10:52:07.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-08-04T10:52:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93639353808985000,-96.75507781933551000)
Unique Key
500t000000pADg8AAG
21-00469176
Service Request Number: 21-00469176 • Address: 6407 CHESLEY LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00469176
Address
6407 CHESLEY LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T16:47:09.000
Updated Date
2023-06-09T00:54:26.000
Closed Date
2021-05-24T16:47:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84701868952421000,-96.75265709049646000)
Unique Key
500t000000mNLaOAAW
21-00718863
Service Request Number: 21-00718863 • Address: 854 COMMERCE ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00718863
Address
854 COMMERCE ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T11:47:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T11:47:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77861707385038000,-96.80444515904440000)
Unique Key
500t000000pAH8xAAG
21-00468859
Service Request Number: 21-00468859 • Address: 2141 ABSHIRE LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00468859
Address
2141 ABSHIRE LN, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-24T19:01:00.000
Updated Date
2023-06-09T00:54:30.000
Closed Date
2021-05-24T19:01:00.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80993850725584000,-96.67879319482999000)
Unique Key
500t000000mNHQuAAO
21-00718430
Service Request Number: 21-00718430 • Address: 16921 BRUSHFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00718430
Address
16921 BRUSHFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T10:38:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T10:38:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98137595812554000,-96.79352469980830000)
Unique Key
500t000000pACwuAAG
21-00467756
Service Request Number: 21-00467756 • Address: KESSLER PKWY & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00467756
Address
KESSLER PKWY & SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-05-24T15:06:55.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-24T15:06:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76670236120814000,-96.83571259259423000)
Unique Key
500t000000mNAALAA4
21-00718932
Service Request Number: 21-00718932 • Address: E COLORADO BLVD & N ZANG BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00718932
Address
E COLORADO BLVD & N ZANG BLVD, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-04T11:57:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-04T11:57:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75859663023319000,-96.82048384471192000)
Unique Key
500t000000pAHxTAAW
21-00784135
Service Request Number: 21-00784135 • Address: 2254 SUTTER ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00784135
Address
2254 SUTTER ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-08-24T16:27:50.000
Updated Date
2023-06-09T00:29:31.000
Closed Date
2021-08-24T16:27:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72071373115162000,-96.78763919909355000)
Unique Key
500t000000q062gAAA
21-00468744
Service Request Number: 21-00468744 • Address: 6520 STICHTER AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00468744
Address
6520 STICHTER AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T18:02:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T18:02:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88099730420718500,-96.79283897106035000)
Unique Key
500t000000mNGLzAAO
21-00467704
Service Request Number: 21-00467704 • Address: ELM ST & N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00467704
Address
ELM ST & N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-24T15:00:35.000
Updated Date
2023-06-09T00:54:20.000
Closed Date
2021-05-24T15:00:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78184631375707000,-96.79734045802311000)
Unique Key
500t000000mN92VAAS
20-01141348
Service Request Number: 20-01141348 • Address: 2000 DENMARK ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01141348
Address
2000 DENMARK ST, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-20T11:40:10.000
Updated Date
2023-06-09T03:21:11.000
Closed Date
2020-11-20T11:40:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68081167210520000,-96.61310320054298000)
Unique Key
500t000000cY84NAAS
21-00045694
Service Request Number: 21-00045694 • Address: 17219 TOWNSLEY CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00045694
Address
17219 TOWNSLEY CT, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-15T13:12:32.000
Updated Date
2023-06-09T03:03:26.000
Closed Date
2021-01-15T13:12:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98561865738435000,-96.78358972509147000)
Unique Key
500t000000egm5yAAA
21-00718723
Service Request Number: 21-00718723 • Address: 1139 TEMPLECLIFF DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00718723
Address
1139 TEMPLECLIFF DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-04T11:23:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T11:23:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73136745274734000,-96.70445256961393000)
Unique Key
500t000000pAFpxAAG
21-00380853
Service Request Number: 21-00380853 • Address: 1918 S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00380853
Address
1918 S HASKELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-29T10:55:41.000
Updated Date
2023-06-09T01:41:34.000
Closed Date
2021-04-29T10:55:41.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78330573119412600,-96.74741313483767000)
Unique Key
500t000000lABD3AAO
21-00468866
Service Request Number: 21-00468866 • Address: ROPER ST & W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00468866
Address
ROPER ST & W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-24T19:05:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-24T19:05:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84488352719945000,-96.83017696319918000)
Unique Key
500t000000mNHUmAAO
21-00470988
Service Request Number: 21-00470988 • Address: 6716 EASTRIDGE DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00470988
Address
6716 EASTRIDGE DR, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T15:50:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T15:50:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86665923219598000,-96.75024205337492000)
Unique Key
500t000000mNhf5AAC
21-00506832
Service Request Number: 21-00506832 • Address: 5743 PROSPECT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00506832
Address
5743 PROSPECT AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed
Created Date
2021-06-04T11:43:11.000
Updated Date
2023-06-09T00:54:08.000
Closed Date
2021-06-04T11:43:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81494966100382000,-96.76869781114998000)
Unique Key
500t000000mjR5IAAU
20-01077243
Service Request Number: 20-01077243 • Address: LEOTA DR & CHEYENNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01077243
Address
LEOTA DR & CHEYENNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2020-10-29T16:28:19.000
Updated Date
2023-06-09T03:27:03.000
Closed Date
2020-10-29T16:28:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73296656810468000,-96.63910744276774000)
Unique Key
500t000000bjYcqAAE
20-01140987
Service Request Number: 20-01140987 • Address: 7751 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01140987
Address
7751 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-22T00:59:00.000
Status
Closed
Created Date
2020-11-20T12:29:30.000
Updated Date
2023-06-09T03:21:13.000
Closed Date
2020-11-20T12:29:30.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.96872224202070400,-96.77414308665571000)
Unique Key
500t000000cY6WkAAK
21-00468669
Service Request Number: 21-00468669 • Address: 7122 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00468669
Address
7122 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T17:31:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T17:31:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81119257866854600,-96.73551509295349000)
Unique Key
500t000000mNFfPAAW
21-00468730
Service Request Number: 21-00468730 • Address: 3638 PINE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00468730
Address
3638 PINE ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T16:30:35.000
Updated Date
2023-06-09T00:54:26.000
Closed Date
2021-05-24T16:30:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76757190367638400,-96.74876469761774000)
Unique Key
500t000000mNGBVAA4
21-00718747
Service Request Number: 21-00718747 • Address: 3090 NOWITZKI WAY, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00718747
Address
3090 NOWITZKI WAY, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-04T11:27:49.000
Updated Date
2023-06-09T00:36:51.000
Closed Date
2021-08-04T11:27:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78901590028259000,-96.81066221814623000)
Unique Key
500t000000pAG3AAAW
21-00718403
Service Request Number: 21-00718403 • Address: 4246 LANDRUM AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00718403
Address
4246 LANDRUM AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-08-04T10:33:40.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-04T10:33:40.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70336635478218000,-96.78063959193479000)
Unique Key
500t000000pACipAAG
20-01076933
Service Request Number: 20-01076933 • Address: PARK LN & HILLCREST RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01076933
Address
PARK LN & HILLCREST RD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-29T15:32:24.000
Updated Date
2023-06-09T03:27:00.000
Closed Date
2020-10-29T15:32:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87346935558671000,-96.78689114017591000)
Unique Key
500t000000bjXjRAAU
21-00503770
Service Request Number: 21-00503770 • Address: 3233 WOODWIND LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00503770
Address
3233 WOODWIND LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:23:19.000
Updated Date
2023-06-09T00:53:41.000
Closed Date
2021-06-03T15:23:19.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89235702944899000,-96.87234572364058000)
Unique Key
500t000000mj66pAAA
21-00718580
Service Request Number: 21-00718580 • Address: 7041 ROUNDROCK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00718580
Address
7041 ROUNDROCK RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-08-04T11:01:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T11:01:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95721736145406000,-96.78789730249795000)
Unique Key
500t000000pAEIwAAO
21-00468343
Service Request Number: 21-00468343 • Address: 2711 BROOKFIELD AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00468343
Address
2711 BROOKFIELD AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-05-24T16:28:33.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-24T16:28:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84204949928593000,-96.85858140225126000)
Unique Key
500t000000mNDntAAG
21-00504415
Service Request Number: 21-00504415 • Address: 10547 YORKFORD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00504415
Address
10547 YORKFORD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-03T16:55:32.000
Updated Date
2023-06-09T00:53:46.000
Closed Date
2021-06-03T16:55:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88421498405554000,-96.70185942589973000)
Unique Key
500t000000mj9KfAAI
21-00468810
Service Request Number: 21-00468810 • Address: 4200 RIVERSIDE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00468810
Address
4200 RIVERSIDE RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T15:22:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-24T15:22:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65753986342809000,-96.75581576146159000)
Unique Key
500t000000mNGxOAAW
21-00468681
Service Request Number: 21-00468681 • Address: 9346 BISCAYNE BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00468681
Address
9346 BISCAYNE BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T17:36:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T17:36:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84074693418882000,-96.71143184981646000)
Unique Key
500t000000mNFnJAAW
21-00718563
Service Request Number: 21-00718563 • Address: 1200 WOODVIEW LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00718563
Address
1200 WOODVIEW LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T10:58:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T10:58:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.73538774584936600,-96.80417866636606000)
Unique Key
500t000000pAE8NAAW
21-00509219
Service Request Number: 21-00509219 • Address: 1298 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00509219
Address
1298 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-04T23:25:25.000
Updated Date
2023-06-09T01:06:10.000
Closed Date
2021-06-04T23:25:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75855025304337000,-96.83539978675635000)
Unique Key
500t000000mjg3wAAA
21-00468049
Service Request Number: 21-00468049 • Address: 2912 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00468049
Address
2912 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T15:46:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T15:46:53.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86630147390409000,-96.87619836916645000)
Unique Key
500t000000mNCGyAAO
21-00467863
Service Request Number: 21-00467863 • Address: 8566 SAN PEDRO PKWY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00467863
Address
8566 SAN PEDRO PKWY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T15:21:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T15:21:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81790703677608400,-96.70974850188638000)
Unique Key
500t000000mNBF1AAO
21-00468862
Service Request Number: 21-00468862 • Address: 9196 WESTGLEN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00468862
Address
9196 WESTGLEN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T19:03:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T19:03:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81568421053590600,-96.69677022211734000)
Unique Key
500t000000mNHSbAAO
21-00718784
Service Request Number: 21-00718784 • Address: 930 METROMEDIA PL, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00718784
Address
930 METROMEDIA PL, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-04T11:33:42.000
Updated Date
2023-06-09T00:36:53.000
Closed Date
2021-08-04T11:33:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81611156773896000,-96.87842692279023000)
Unique Key
500t000000pAGA7AAO
21-00845129
Service Request Number: 21-00845129 • Address: 3741 MCLARTY DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00845129
Address
3741 MCLARTY DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-14T10:57:29.000
Updated Date
2023-06-09T00:11:17.000
Closed Date
2021-09-14T10:57:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65905276613217000,-96.75762787440985000)
Unique Key
500t000000rIjaVAAS
21-00504624
Service Request Number: 21-00504624 • Address: 7801 TAOS RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00504624
Address
7801 TAOS RD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-06-03T17:41:56.000
Updated Date
2023-06-09T00:53:48.000
Closed Date
2021-06-03T17:41:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85034302152228500,-96.83526636672086000)
Unique Key
500t000000mjAUYAA2
21-00093079
Service Request Number: 21-00093079 • Address: 2564 LOVING AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00093079
Address
2564 LOVING AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-30T17:25:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-30T17:25:25.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81624894885668000,-96.73246467374500000)
Unique Key
500t000000gKnVhAAK
21-00093078
Service Request Number: 21-00093078 • Address: HOKE SMITH DR & GARAPAN DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00093078
Address
HOKE SMITH DR & GARAPAN DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-01T00:59:00.000
Status
Closed
Created Date
2021-01-30T17:25:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-30T17:25:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70950572308070000,-96.83577552271790000)
Unique Key
500t000000gKnF2AAK
21-00456426
Service Request Number: 21-00456426 • Address: 2509 LENWAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00456426
Address
2509 LENWAY ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-20T14:22:02.000
Updated Date
2023-06-09T01:09:00.000
Closed Date
2021-05-20T14:22:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76292187556784000,-96.76787125063301000)
Unique Key
500t000000mC6ZhAAK
21-00093232
Service Request Number: 21-00093232 • Address: 4200 BONHAM ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00093232
Address
4200 BONHAM ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2021-01-30T19:10:38.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-01-30T19:10:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88851704107735000,-96.83833359542103000)
Unique Key
500t000000gKo1BAAS
21-00504769
Service Request Number: 21-00504769 • Address: 7717 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00504769
Address
7717 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T15:28:16.000
Updated Date
2023-06-09T00:53:41.000
Closed Date
2021-06-03T15:28:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71990242733847500,-96.68978875405435000)
Unique Key
500t000000mjBqeAAE
21-00509212
Service Request Number: 21-00509212 • Address: 5505 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00509212
Address
5505 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-04T17:33:52.000
Updated Date
2023-06-09T01:06:05.000
Closed Date
2021-06-04T17:33:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90236893552942000,-96.81415177279673000)
Unique Key
500t000000mjfzaAAA
20-01064220
Service Request Number: 20-01064220 • Address: DOLPHIN RD & S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01064220
Address
DOLPHIN RD & S HASKELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-26T03:53:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-26T03:53:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78308705399532400,-96.73769313233997000)
Unique Key
500t000000aVB2nAAG
21-00509298
Service Request Number: 21-00509298 • Address: 659 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00509298
Address
659 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-04T13:56:13.000
Updated Date
2023-06-09T01:05:54.000
Closed Date
2021-06-04T13:56:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69457574396563600,-96.83379576814585000)
Unique Key
500t000000mjghDAAQ
21-00535920
Service Request Number: 21-00535920 • Address: 4264 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00535920
Address
4264 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T20:31:05.000
Updated Date
2023-06-09T01:04:00.000
Closed Date
2021-06-11T20:31:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00394335711230000,-96.83814609317108000)
Unique Key
500t000000mzyJEAAY
21-00532601
Service Request Number: 21-00532601 • Address: 2711 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00532601
Address
2711 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-11T09:35:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T09:35:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79776428504630000,-96.80153350879752000)
Unique Key
500t000000mzeRLAAY
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