Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-01066385
Service Request Number: 20-01066385 • Address: 4723 LAKE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-01066385
Address
4723 LAKE AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-10-26T14:33:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-26T14:33:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81306078821434400,-96.82631896418258000)
Unique Key
500t000000aVLhaAAG
20-01066275
Service Request Number: 20-01066275 • Address: 2024 CANYON ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01066275
Address
2024 CANYON ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-26T11:55:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-26T11:55:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75065127309445500,-96.79915470052256000)
Unique Key
500t000000aVLJDAA4
20-01059131
Service Request Number: 20-01059131 • Address: 5128 N CENTRAL SERV NB, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01059131
Address
5128 N CENTRAL SERV NB, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-13T00:59:00.000
Status
Closed
Created Date
2020-10-23T09:20:20.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-23T09:20:20.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82849581340552400,-96.78231545457561000)
Unique Key
500t000000aUsPbAAK
21-00535802
Service Request Number: 21-00535802 • Address: 10921 JEAN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00535802
Address
10921 JEAN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-11T20:44:57.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T20:44:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72972499693693000,-96.63853254970613000)
Unique Key
500t000000mzxW7AAI
20-01062144
Service Request Number: 20-01062144 • Address: 6507 RIVERVIEW LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01062144
Address
6507 RIVERVIEW LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-10-23T20:43:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-23T20:43:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97501082104909000,-96.79868880620742000)
Unique Key
500t000000aV1j6AAC
21-00535486
Service Request Number: 21-00535486 • Address: 10502 KING WILLIAM DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00535486
Address
10502 KING WILLIAM DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T17:16:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T17:16:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86668847770537400,-96.90043577256253000)
Unique Key
500t000000mzv4qAAA
21-00533427
Service Request Number: 21-00533427 • Address: BOTHAM JEAN BLVD & CORINTH ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00533427
Address
BOTHAM JEAN BLVD & CORINTH ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T11:32:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T11:32:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76511292804669000,-96.78947649434497000)
Unique Key
500t000000mzjKKAAY
20-01067162
Service Request Number: 20-01067162 • Address: 10791 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01067162
Address
10791 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-10T00:59:00.000
Status
Closed
Created Date
2020-10-26T16:29:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-26T16:29:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89617073690540400,-96.71796746213425000)
Unique Key
500t000000aVNxxAAG
21-00533802
Service Request Number: 21-00533802 • Address: 2310 LOVING AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00533802
Address
2310 LOVING AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-11T12:40:19.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-11T12:40:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81437318009443500,-96.73452576804075000)
Unique Key
500t000000mzlZWAAY
20-01076518
Service Request Number: 20-01076518 • Address: 4120 MART ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01076518
Address
4120 MART ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-29T14:19:28.000
Updated Date
2023-06-09T03:26:56.000
Closed Date
2020-10-29T14:19:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79150312890247000,-96.88765210251718000)
Unique Key
500t000000bjWO3AAM
20-01064141
Service Request Number: 20-01064141 • Address: 2061 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01064141
Address
2061 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-10-25T21:08:32.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-25T21:08:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76265761114067000,-96.85595467982898000)
Unique Key
500t000000aVA9nAAG
20-01058935
Service Request Number: 20-01058935 • Address: 4031 INWOOD RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01058935
Address
4031 INWOOD RD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-10-23T08:42:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-23T08:42:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83513377511441400,-96.82278282307479000)
Unique Key
500t000000aUrlfAAC
21-00534346
Service Request Number: 21-00534346 • Address: 9800 TIMBERLINE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00534346
Address
9800 TIMBERLINE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T14:17:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T14:17:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86110781039075000,-96.86993316358690000)
Unique Key
500t000000mzpa1AAA
21-00533930
Service Request Number: 21-00533930 • Address: 6399 MEADOWCREEK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00533930
Address
6399 MEADOWCREEK DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-11T13:02:18.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T13:02:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94770261537770000,-96.79338794600585000)
Unique Key
500t000000mzmY0AAI
20-01063666
Service Request Number: 20-01063666 • Address: BRUTON RD & MCKIM DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01063666
Address
BRUTON RD & MCKIM DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
Closed
Created Date
2020-10-25T12:59:36.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-25T12:59:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74874975353980000,-96.66985415007066000)
Unique Key
500t000000aV7k4AAC
21-00533048
Service Request Number: 21-00533048 • Address: 5156 VANDELIA ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00533048
Address
5156 VANDELIA ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-11T10:38:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T10:38:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82219182662630000,-96.82331571641740000)
Unique Key
500t000000mzh40AAA
20-01060779
Service Request Number: 20-01060779 • Address: VICARAGE CT & SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01060779
Address
VICARAGE CT & SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-24T23:59:00.000
Status
Closed
Created Date
2020-10-23T14:26:25.000
Updated Date
2023-06-09T03:37:29.000
Closed Date
2020-10-23T14:26:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97699686240293000,-96.79155860879587000)
Unique Key
500t000000aUyNEAA0
21-00535974
Service Request Number: 21-00535974 • Address: 6919 VISTA WILLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00535974
Address
6919 VISTA WILLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T11:36:03.000
Updated Date
2023-06-09T01:03:39.000
Closed Date
2021-06-11T11:36:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97410829372865000,-96.78820456201011000)
Unique Key
500t000000mzyaKAAQ
20-01074399
Service Request Number: 20-01074399 • Address: 2203 MOSER AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-01074399
Address
2203 MOSER AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-28T17:00:03.000
Updated Date
2023-06-09T03:44:56.000
Closed Date
2020-10-28T17:00:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81262215830915000,-96.77790272732705000)
Unique Key
500t000000bjO5LAAU
21-00538819
Service Request Number: 21-00538819 • Address: 9110 VALLEY CHAPEL LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00538819
Address
9110 VALLEY CHAPEL LN, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T11:22:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T11:22:03.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86285241230156400,-96.84345887376519000)
Unique Key
500t000000n0M0vAAE
20-01065056
Service Request Number: 20-01065056 • Address: EXPOSITION AVE & 1ST AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01065056
Address
EXPOSITION AVE & 1ST AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-26T07:14:39.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-26T07:14:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78392733763215000,-96.77283528369294000)
Unique Key
500t000000aVFm2AAG
20-01074566
Service Request Number: 20-01074566 • Address: N BUCKNER BLVD & DIXIE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01074566
Address
N BUCKNER BLVD & DIXIE LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-29T07:53:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-29T07:53:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82086818471134000,-96.69243093000486000)
Unique Key
500t000000bjPkNAAU
20-01070674
Service Request Number: 20-01070674 • Address: 2800 FORRESTAL DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-01070674
Address
2800 FORRESTAL DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-27T14:06:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-27T14:06:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71571072751661000,-96.90285243820539000)
Unique Key
500t000000aVcCNAA0
20-01068007
Service Request Number: 20-01068007 • Address: 600 E LOUISIANA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01068007
Address
600 E LOUISIANA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T08:18:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T08:18:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72377852322840400,-96.81568355139363000)
Unique Key
500t000000aVSU1AAO
20-01068743
Service Request Number: 20-01068743 • Address: 10300 LOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01068743
Address
10300 LOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T10:31:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T10:31:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83857380996019500,-96.69110662174987000)
Unique Key
500t000000aVVEOAA4
20-01074511
Service Request Number: 20-01074511 • Address: 4200 NEWTON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01074511
Address
4200 NEWTON AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-29T06:39:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T06:39:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81854103375915000,-96.80450812412718000)
Unique Key
500t000000bjPAWAA2
20-01060902
Service Request Number: 20-01060902 • Address: W DANIELDALE RD & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01060902
Address
W DANIELDALE RD & S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-10T00:59:00.000
Status
Closed
Created Date
2020-10-23T14:47:26.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-23T14:47:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.63308122231574000,-96.85718842610044000)
Unique Key
500t000000aUyiWAAS
20-01071013
Service Request Number: 20-01071013 • Address: 3198 W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01071013
Address
3198 W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T17:12:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T17:12:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83337750565791400,-96.83778153138259000)
Unique Key
500t000000aVcvrAAC
20-01070163
Service Request Number: 20-01070163 • Address: 3700 DELAFIELD LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01070163
Address
3700 DELAFIELD LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T15:01:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T15:01:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77007793812699500,-96.67481889647877000)
Unique Key
500t000000aVajgAAC
21-00533438
Service Request Number: 21-00533438 • Address: S CORINTH ST RD & ESSEX AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00533438
Address
S CORINTH ST RD & ESSEX AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-11T11:33:59.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T11:33:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72798483588160000,-96.79888252193132000)
Unique Key
500t000000mzjOZAAY
21-00543672
Service Request Number: 21-00543672 • Address: SHILOH RD & CENTERVILLE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00543672
Address
SHILOH RD & CENTERVILLE RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T08:22:34.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T08:22:34.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84310705856659500,-96.66555703035061000)
Unique Key
500t000000n0u0oAAA
20-01060978
Service Request Number: 20-01060978 • Address: 1100 NEPTUNE RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01060978
Address
1100 NEPTUNE RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-10-23T14:58:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-23T14:58:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69158784702596400,-96.81053745008501000)
Unique Key
500t000000aUytuAAC
20-01066836
Service Request Number: 20-01066836 • Address: OBENCHAIN ST & MORRIS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01066836
Address
OBENCHAIN ST & MORRIS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2020-10-26T15:37:20.000
Updated Date
2023-06-09T03:43:03.000
Closed Date
2020-10-26T15:37:20.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78388565271937000,-96.83679030977115000)
Unique Key
500t000000aVN4gAAG
20-01068850
Service Request Number: 20-01068850 • Address: 1510 EDD RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01068850
Address
1510 EDD RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T10:47:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T10:47:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68476017755557000,-96.60191850747321000)
Unique Key
500t000000aVVfxAAG
21-00781070
Service Request Number: 21-00781070 • Address: 1502 S HENDERSON AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00781070
Address
1502 S HENDERSON AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-08-24T00:07:25.000
Updated Date
2023-06-09T00:29:01.000
Closed Date
2021-08-24T00:07:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78860934924523000,-96.74714500165861000)
Unique Key
500t000000pzckPAAQ
20-01071213
Service Request Number: 20-01071213 • Address: FOURAKER ST & N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01071213
Address
FOURAKER ST & N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-27T14:49:10.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-27T14:49:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75016689650992400,-96.83757649722244000)
Unique Key
500t000000aVdjpAAC
20-01237061
Service Request Number: 20-01237061 • Address: 3414 SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01237061
Address
3414 SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-28T11:42:11.000
Updated Date
2023-06-09T03:05:05.000
Closed Date
2020-12-28T11:42:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71369092688729000,-96.78540712522573000)
Unique Key
500t000000dyt9JAAQ
20-01076680
Service Request Number: 20-01076680 • Address: 400 N BROOKSIDE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01076680
Address
400 N BROOKSIDE DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T14:50:13.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-29T14:50:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81066142652754000,-96.74819527360283000)
Unique Key
500t000000bjWwTAAU
20-01079012
Service Request Number: 20-01079012 • Address: 1451 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01079012
Address
1451 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-28T12:50:55.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-28T12:50:55.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80718232598485000,-96.69333454450418000)
Unique Key
500t000000bjg9WAAQ
20-01076473
Service Request Number: 20-01076473 • Address: 6200 BARABOO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01076473
Address
6200 BARABOO DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-29T14:09:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-29T14:09:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.67084043613388600,-96.75837193092589000)
Unique Key
500t000000bjW9vAAE
21-00535180
Service Request Number: 21-00535180 • Address: 11750 NUESTRA DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00535180
Address
11750 NUESTRA DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T16:18:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T16:18:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90853225269885000,-96.81037460255263000)
Unique Key
500t000000mztcaAAA
20-01071478
Service Request Number: 20-01071478 • Address: CROOKED CREEK DR & CROOKED CREEK CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01071478
Address
CROOKED CREEK DR & CROOKED CREEK CT, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-05T00:59:00.000
Status
Closed
Created Date
2020-10-28T08:04:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-28T08:04:58.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89596981813562600,-96.82252753415689000)
Unique Key
500t000000aVgClAAK
20-01071311
Service Request Number: 20-01071311 • Address: W CAMP WISDOM RD & INDEPENDENCE DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-01071311
Address
W CAMP WISDOM RD & INDEPENDENCE DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
Closed
Created Date
2020-10-27T21:32:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-27T21:32:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66205014778610400,-96.88918905154418000)
Unique Key
500t000000aVeJWAA0
20-01060210
Service Request Number: 20-01060210 • Address: 3420 SOFTCLOUD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01060210
Address
3420 SOFTCLOUD DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-23T12:21:58.000
Updated Date
2023-06-09T03:37:20.000
Closed Date
2020-10-23T12:21:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66392531632289600,-96.76560193149328000)
Unique Key
500t000000aUwawAAC
20-01064142
Service Request Number: 20-01064142 • Address: 1506 KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01064142
Address
1506 KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-10-25T21:11:02.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-25T21:11:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76667404350503400,-96.83583123277499000)
Unique Key
500t000000aVAACAA4
20-01244530
Service Request Number: 20-01244530 • Address: 2535 KIRKLEY ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01244530
Address
2535 KIRKLEY ST, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-29T17:07:57.000
Updated Date
2023-06-09T03:06:43.000
Closed Date
2020-12-29T17:07:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66860987754905000,-96.78048037101539000)
Unique Key
500t000000dzWu9AAE
20-01068882
Service Request Number: 20-01068882 • Address: 900 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01068882
Address
900 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-27T10:52:55.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-27T10:52:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79395801151260000,-96.77684396213404000)
Unique Key
500t000000aVVWIAA4
21-00509293
Service Request Number: 21-00509293 • Address: SAN JACINTO ST & N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00509293
Address
SAN JACINTO ST & N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-04T16:27:15.000
Updated Date
2023-06-09T01:06:01.000
Closed Date
2021-06-04T16:27:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80522754582847000,-96.77518140090393000)
Unique Key
500t000000mjgfCAAQ
21-00512192
Service Request Number: 21-00512192 • Address: 4656 MILL CREEK RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00512192
Address
4656 MILL CREEK RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-05T10:49:54.000
Updated Date
2023-06-09T01:06:13.000
Closed Date
2021-06-05T10:49:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92045886453816000,-96.82815145368048000)
Unique Key
500t000000mjwuaAAA
21-00506114
Service Request Number: 21-00506114 • Address: S HAMPTON RD & AUTUMN MEADOW TRL, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00506114
Address
S HAMPTON RD & AUTUMN MEADOW TRL, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed
Created Date
2021-06-04T09:56:12.000
Updated Date
2023-06-09T00:54:03.000
Closed Date
2021-06-04T09:56:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.65828068274862000,-96.85718288431387000)
Unique Key
500t000000mjMM0AAM
DFW Data AI • Dallas-Fort Worth public-data exploration interface