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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01075753
Service Request Number: 20-01075753 • Address: 6700 NORTH RIDGE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01075753
Address
6700 NORTH RIDGE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-29T11:32:59.000
Updated Date
2023-06-09T03:26:48.000
Closed Date
2020-10-29T11:32:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83018890016214000,-96.74581206057036000)
Unique Key
500t000000bjTVJAA2
20-01070844
Service Request Number: 20-01070844 • Address: 107 EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01070844
Address
107 EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-11T00:59:00.000
Status
Closed
Created Date
2020-10-27T16:42:05.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-27T16:42:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86392310039286000,-96.71082413815996000)
Unique Key
500t000000aVcIMAA0
20-01060467
Service Request Number: 20-01060467 • Address: 5400 MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01060467
Address
5400 MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-10-23T13:34:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-23T13:34:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83174132974583000,-96.77722615676667000)
Unique Key
500t000000aUxVpAAK
20-01069055
Service Request Number: 20-01069055 • Address: 1543 PRICHARD LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01069055
Address
1543 PRICHARD LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-23T00:59:00.000
Status
Closed
Created Date
2020-10-27T11:24:37.000
Updated Date
2023-06-09T03:43:37.000
Closed Date
2020-10-27T11:24:37.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.73912445369809000,-96.68627168538194000)
Unique Key
500t000000aVWQAAA4
21-00535571
Service Request Number: 21-00535571 • Address: 14222 LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00535571
Address
14222 LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T17:35:10.000
Updated Date
2023-06-09T01:03:58.000
Closed Date
2021-06-11T17:35:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69830942937464600,-96.56971011194192000)
Unique Key
500t000000mzvhiAAA
20-01066807
Service Request Number: 20-01066807 • Address: 2308 SCAMMEL DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01066807
Address
2308 SCAMMEL DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-10T00:59:00.000
Status
Closed
Created Date
2020-10-26T15:34:55.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-26T15:34:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75284573141124000,-96.67720969205045000)
Unique Key
500t000000aVN0oAAG
21-00534075
Service Request Number: 21-00534075 • Address: 1979 PUEBLO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00534075
Address
1979 PUEBLO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-11T13:27:22.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-11T13:27:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78035912606803000,-96.85279020938052000)
Unique Key
500t000000mznrSAAQ
20-01076105
Service Request Number: 20-01076105 • Address: 1000 HUTCHINS AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01076105
Address
1000 HUTCHINS AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T12:51:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T12:51:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75540512379266000,-96.80838240718307000)
Unique Key
500t000000bjUktAAE
21-00507070
Service Request Number: 21-00507070 • Address: 1990 OAK HILL CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00507070
Address
1990 OAK HILL CIR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed
Created Date
2021-06-04T12:34:49.000
Updated Date
2023-06-09T01:05:48.000
Closed Date
2021-06-04T12:34:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74689160143640000,-96.67313734784607000)
Unique Key
500t000000mjT4pAAE
21-00533025
Service Request Number: 21-00533025 • Address: 6517 BRADDOCK PL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00533025
Address
6517 BRADDOCK PL, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed
Created Date
2021-06-11T10:35:26.000
Updated Date
2023-06-09T01:03:35.000
Closed Date
2021-06-11T10:35:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66900468754147000,-96.85612940485234000)
Unique Key
500t000000mzgwBAAQ
21-00535533
Service Request Number: 21-00535533 • Address: 14222 LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00535533
Address
14222 LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T17:35:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T17:35:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69830942937464600,-96.56971011194192000)
Unique Key
500t000000mzvPFAAY
21-00537021
Service Request Number: 21-00537021 • Address: 634 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00537021
Address
634 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-06-12T16:34:28.000
Updated Date
2023-06-09T01:04:12.000
Closed Date
2021-06-12T16:34:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.77615682924037000,-96.79798183998620000)
Unique Key
500t000000n05BOAAY
21-00533612
Service Request Number: 21-00533612 • Address: 11309 RUPLEY LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00533612
Address
11309 RUPLEY LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T12:01:21.000
Updated Date
2023-06-09T01:03:40.000
Closed Date
2021-06-11T12:01:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85513294282822000,-96.68697107839758000)
Unique Key
500t000000mzkbFAAQ
21-00535026
Service Request Number: 21-00535026 • Address: 8407 LAKEMONT DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00535026
Address
8407 LAKEMONT DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T10:00:36.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-11T10:00:36.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85377563395560000,-96.84255296223866000)
Unique Key
500t000000mzsyRAAQ
20-01072805
Service Request Number: 20-01072805 • Address: 3300 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01072805
Address
3300 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-10-28T12:46:51.000
Updated Date
2023-06-09T03:44:34.000
Closed Date
2020-10-28T12:46:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73445894700163400,-96.87437836462618000)
Unique Key
500t000000aVlgGAAS
20-01064676
Service Request Number: 20-01064676 • Address: 6633 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01064676
Address
6633 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-10-26T09:25:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-26T09:25:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87462171124608500,-96.79080058314196000)
Unique Key
500t000000aVEKVAA4
20-01243451
Service Request Number: 20-01243451 • Address: 3724 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01243451
Address
3724 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-29T13:32:40.000
Updated Date
2023-06-09T03:06:25.000
Closed Date
2020-12-29T13:32:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66540837172692000,-96.76044628482882000)
Unique Key
500t000000dzRpnAAE
20-01074148
Service Request Number: 20-01074148 • Address: 4310 REAUMUR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01074148
Address
4310 REAUMUR DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-05T00:59:00.000
Status
Closed
Created Date
2020-10-28T17:01:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-28T17:01:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89369434992980000,-96.83599381490752000)
Unique Key
500t000000bjMpuAAE
20-01071507
Service Request Number: 20-01071507 • Address: CROOKED CREEK DR & CROOKED CREEK CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01071507
Address
CROOKED CREEK DR & CROOKED CREEK CT, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-28T08:04:58.000
Updated Date
2023-06-09T03:44:15.000
Closed Date
2020-10-28T08:04:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89596981813562600,-96.82252753415689000)
Unique Key
500t000000aVfpcAAC
20-01062645
Service Request Number: 20-01062645 • Address: 5100 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01062645
Address
5100 WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-24T12:23:40.000
Updated Date
2023-06-09T03:37:58.000
Closed Date
2020-10-24T12:23:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82015589712409000,-96.78463846947223000)
Unique Key
500t000000aV3U1AAK
20-01078517
Service Request Number: 20-01078517 • Address: 17194 PRESTON RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01078517
Address
17194 PRESTON RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-28T15:57:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-28T15:57:45.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98475827881804000,-96.80398305630185000)
Unique Key
500t000000bjeLJAAY
20-01068769
Service Request Number: 20-01068769 • Address: 3415 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01068769
Address
3415 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-11T00:59:00.000
Status
Closed
Created Date
2020-10-27T10:35:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-27T10:35:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77077192270997600,-96.71868896129818000)
Unique Key
500t000000aVVOcAAO
20-01239898
Service Request Number: 20-01239898 • Address: 3824 CALCULUS DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01239898
Address
3824 CALCULUS DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed
Created Date
2020-12-28T18:18:54.000
Updated Date
2023-06-09T03:05:52.000
Closed Date
2020-12-28T18:18:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91770068106763600,-96.84910580550654000)
Unique Key
500t000000dz6U6AAI
21-00507130
Service Request Number: 21-00507130 • Address: 3918 KIEST VALLEY PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00507130
Address
3918 KIEST VALLEY PKWY, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed
Created Date
2021-06-04T12:43:59.000
Updated Date
2023-06-09T01:05:48.000
Closed Date
2021-06-04T12:43:59.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.71046206768648500,-96.88456894027070000)
Unique Key
500t000000mjT8pAAE
21-00532779
Service Request Number: 21-00532779 • Address: 8407 LAKEMONT DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00532779
Address
8407 LAKEMONT DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed
Created Date
2021-06-11T10:00:36.000
Updated Date
2023-06-09T01:03:32.000
Closed Date
2021-06-11T10:00:36.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85377563395560000,-96.84255296223866000)
Unique Key
500t000000mzfV2AAI
21-00310172
Service Request Number: 21-00310172 • Address: MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00310172
Address
MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-07T11:42:11.000
Updated Date
2023-06-09T01:57:50.000
Closed Date
2021-04-07T11:42:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80185785169510000,-96.82737066290738000)
Unique Key
500t000000jwSQ7AAM
21-00106764
Service Request Number: 21-00106764 • Address: 3979 GRANITE HILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00106764
Address
3979 GRANITE HILL DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-03T16:21:08.000
Updated Date
2023-06-09T02:34:02.000
Closed Date
2021-02-03T16:21:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66585183613503000,-96.74877322402100000)
Unique Key
500t000000gMJikAAG
21-00536596
Service Request Number: 21-00536596 • Address: GRIFFIN ST W & PETERS ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00536596
Address
GRIFFIN ST W & PETERS ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-12T12:27:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-12T12:27:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77196528112476000,-96.79557683539478000)
Unique Key
500t000000n02d3AAA
20-01076247
Service Request Number: 20-01076247 • Address: PRESTON RD & BELT LINE RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01076247
Address
PRESTON RD & BELT LINE RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T13:19:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T13:19:09.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95406749824716000,-96.80420262586304000)
Unique Key
500t000000bjVHFAA2
21-00361515
Service Request Number: 21-00361515 • Address: N PRAIRIE CREEK RD & FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00361515
Address
N PRAIRIE CREEK RD & FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed
Created Date
2021-04-23T09:28:19.000
Updated Date
2023-06-09T01:29:45.000
Closed Date
2021-04-23T09:28:19.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77799719844554000,-96.66536165467410000)
Unique Key
500t000000kiRrRAAU
20-01059635
Service Request Number: 20-01059635 • Address: 7033 HUNNICUT RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01059635
Address
7033 HUNNICUT RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-23T09:53:51.000
Updated Date
2023-06-09T03:37:06.000
Closed Date
2020-10-23T09:53:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78484208503190400,-96.71419610051444000)
Unique Key
500t000000aUudRAAS
20-01068928
Service Request Number: 20-01068928 • Address: 9910 BLUFFCREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01068928
Address
9910 BLUFFCREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T11:02:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T11:02:22.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.75191983798133000,-96.65109678724299000)
Unique Key
500t000000aVVxcAAG
20-01073997
Service Request Number: 20-01073997 • Address: 6600 J J LEMMON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01073997
Address
6600 J J LEMMON RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-10-28T16:38:52.000
Updated Date
2023-06-09T03:44:53.000
Closed Date
2020-10-28T16:38:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66394167461598400,-96.74178466016659000)
Unique Key
500t000000aVpsNAAS
20-01062549
Service Request Number: 20-01062549 • Address: 914 STILLMEADOW RD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-01062549
Address
914 STILLMEADOW RD, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-10-24T12:31:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-24T12:31:59.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67460853857433000,-96.83795495981455000)
Unique Key
500t000000aV3AQAA0
20-01061880
Service Request Number: 20-01061880 • Address: 3331 FOREST LN, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-01061880
Address
3331 FOREST LN, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-10-23T17:38:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-23T17:38:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90980066568974000,-96.86646885775548000)
Unique Key
500t000000aV0xxAAC
21-00308392
Service Request Number: 21-00308392 • Address: N WALTON WALKER ACRD SB & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00308392
Address
N WALTON WALKER ACRD SB & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-04-07T08:21:21.000
Updated Date
2023-06-09T01:57:36.000
Closed Date
2021-04-07T08:21:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77857194792016000,-96.91790578316692000)
Unique Key
500t000000jwK4EAAU
21-00844094
Service Request Number: 21-00844094 • Address: MILLER AVE & HOMER ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00844094
Address
MILLER AVE & HOMER ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-09-14T09:12:43.000
Updated Date
2023-06-09T00:11:09.000
Closed Date
2021-09-14T09:12:43.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82127285064871000,-96.78235063314187000)
Unique Key
500t000000rIZLyAAO
21-00844591
Service Request Number: 21-00844591 • Address: 6414 MEADOW RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00844591
Address
6414 MEADOW RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-09-14T10:24:04.000
Updated Date
2023-06-09T00:11:15.000
Closed Date
2021-09-14T10:24:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88613249752378000,-96.79593976371020000)
Unique Key
500t000000rIeG7AAK
21-00534518
Service Request Number: 21-00534518 • Address: 3311 KINKAID DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00534518
Address
3311 KINKAID DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T14:40:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T14:40:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87731388983518600,-96.86705285114053000)
Unique Key
500t000000mzqU9AAI
21-00535132
Service Request Number: 21-00535132 • Address: 5517 RICHMOND AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00535132
Address
5517 RICHMOND AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T15:47:46.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-11T15:47:46.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81644626228679600,-96.77381666271465000)
Unique Key
500t000000mztO0AAI
20-01077850
Service Request Number: 20-01077850 • Address: 6347 SUDBURY DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01077850
Address
6347 SUDBURY DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-29T15:17:32.000
Updated Date
2023-06-09T03:27:00.000
Closed Date
2020-10-29T15:17:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83926073559026500,-96.75413315070362000)
Unique Key
500t000000bjb19AAA
20-01059726
Service Request Number: 20-01059726 • Address: 2127 TRINIDAD DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-01059726
Address
2127 TRINIDAD DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-23T10:23:58.000
Updated Date
2023-06-09T03:37:10.000
Closed Date
2020-10-23T10:23:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67274389699051000,-96.85244696089408000)
Unique Key
500t000000aUutoAAC
20-01073372
Service Request Number: 20-01073372 • Address: CARUTH HAVEN LN & SOUTHWESTERN BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01073372
Address
CARUTH HAVEN LN & SOUTHWESTERN BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-12T00:59:00.000
Status
Closed
Created Date
2020-10-28T14:49:03.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-28T14:49:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86032504238510000,-96.76490590233551000)
Unique Key
500t000000aVo2GAAS
21-00536118
Service Request Number: 21-00536118 • Address: 2347 HARDING ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00536118
Address
2347 HARDING ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-13T23:59:00.000
Status
Closed
Created Date
2021-06-12T08:38:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-12T08:38:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74909319141770000,-96.75681733624337000)
Unique Key
500t000000mzzwtAAA
20-01059489
Service Request Number: 20-01059489 • Address: 2656 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01059489
Address
2656 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-24T23:59:00.000
Status
Closed
Created Date
2020-10-23T10:28:57.000
Updated Date
2023-06-09T03:37:10.000
Closed Date
2020-10-23T10:28:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83115179731620000,-96.66934472967847000)
Unique Key
500t000000aUuBmAAK
20-01069998
Service Request Number: 20-01069998 • Address: 204 W NEELY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01069998
Address
204 W NEELY ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T14:32:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T14:32:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75063996711783000,-96.82548468213962000)
Unique Key
500t000000aVaChAAK
20-01076392
Service Request Number: 20-01076392 • Address: 1823 SHELMIRE DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-01076392
Address
1823 SHELMIRE DR, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-29T13:52:10.000
Updated Date
2023-06-09T03:26:54.000
Closed Date
2020-10-29T13:52:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72813751552118000,-96.83620661099010000)
Unique Key
500t000000bjVqtAAE
20-01072865
Service Request Number: 20-01072865 • Address: S RIVERFRONT BLVD & DALLAS FT WORTH ACRD WB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-01072865
Address
S RIVERFRONT BLVD & DALLAS FT WORTH ACRD WB, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-10-28T13:01:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-28T13:01:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77196542812487000,-96.81233212999139000)
Unique Key
500t000000aVlpsAAC
21-00504152
Service Request Number: 21-00504152 • Address: 10248 VISTADALE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00504152
Address
10248 VISTADALE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T15:01:19.000
Updated Date
2023-06-09T00:53:39.000
Closed Date
2021-06-03T15:01:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88809301946404000,-96.70722650587517000)
Unique Key
500t000000mj87VAAQ
21-00533957
Service Request Number: 21-00533957 • Address: 2966 BAY OAKS DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00533957
Address
2966 BAY OAKS DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T10:37:24.000
Updated Date
2023-06-09T01:03:35.000
Closed Date
2021-06-11T10:37:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88874134946144000,-96.87769070725850000)
Unique Key
500t000000mzmwXAAQ
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