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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00718499
Service Request Number: 21-00718499 • Address: LARCHWOOD DR & PLANO RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00718499
Address
LARCHWOOD DR & PLANO RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-04T10:48:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-04T10:48:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86826715473325000,-96.70052845107455000)
Unique Key
500t000000pADZ3AAO
21-00718523
Service Request Number: 21-00718523 • Address: 8734 MIDPARK RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00718523
Address
8734 MIDPARK RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-04T10:52:07.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-08-04T10:52:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.93639353808985000,-96.75507781933551000)
Unique Key
500t000000pADg8AAG
21-00307438
Service Request Number: 21-00307438 • Address: N JIM MILLER RD & LINDBERGH DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00307438
Address
N JIM MILLER RD & LINDBERGH DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-06T11:12:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-06T11:12:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80274220249190000,-96.69149995438919000)
Unique Key
500t000000jwCBxAAM
21-00457041
Service Request Number: 21-00457041 • Address: 6141 YORKSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00457041
Address
6141 YORKSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-19T16:34:50.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-19T16:34:50.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90277525446591500,-96.80158003173430000)
Unique Key
500t000000mC9v4AAC
21-00049380
Service Request Number: 21-00049380 • Address: 4300 VICTOR ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00049380
Address
4300 VICTOR ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-16T16:36:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-16T16:36:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79216509255710000,-96.77149011134584000)
Unique Key
500t000000eh4SUAAY
21-00575322
Service Request Number: 21-00575322 • Address: 2400 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00575322
Address
2400 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-23T00:43:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T00:43:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77391192381588000,-96.77391902259957000)
Unique Key
500t000000nPHDyAAO
21-00387186
Service Request Number: 21-00387186 • Address: 4302 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00387186
Address
4302 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed
Created Date
2021-04-30T18:08:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-30T18:08:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81777458458754600,-96.78998098037971000)
Unique Key
500t000000lB08dAAC
21-00661059
Service Request Number: 21-00661059 • Address: SPRING VALLEY RD & PRESTON RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00661059
Address
SPRING VALLEY RD & PRESTON RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-18T23:59:00.000
Status
Closed
Created Date
2021-07-17T12:44:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-17T12:44:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93862035840320000,-96.80373328381110000)
Unique Key
500t000000oLrGCAA0
20-01134122
Service Request Number: 20-01134122 • Address: 10985 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01134122
Address
10985 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-11-18T14:50:58.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-18T14:50:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88044756641732000,-96.88556586675215000)
Unique Key
500t000000bnSGDAA2
20-01125243
Service Request Number: 20-01125243 • Address: FAIRMOUNT ST & HOOD ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01125243
Address
FAIRMOUNT ST & HOOD ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2020-11-16T12:17:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-16T12:17:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80331033567093600,-96.81188465369301000)
Unique Key
500t000000bmjiiAAA
21-00849394
Service Request Number: 21-00849394 • Address: 6216 AUTUMN WOODS TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00849394
Address
6216 AUTUMN WOODS TRL, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T12:32:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-15T12:32:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67260013975171500,-96.83694772672025000)
Unique Key
500t000000rJNjIAAW
21-00434119
Service Request Number: 21-00434119 • Address: 8701 REXFORD DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00434119
Address
8701 REXFORD DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-14T11:18:39.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-05-14T11:18:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85665341330237000,-96.84581790760299000)
Unique Key
500t000000lfhwjAAA
21-00781070
Service Request Number: 21-00781070 • Address: 1502 S HENDERSON AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00781070
Address
1502 S HENDERSON AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-08-24T00:07:25.000
Updated Date
2023-06-09T00:29:01.000
Closed Date
2021-08-24T00:07:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78860934924523000,-96.74714500165861000)
Unique Key
500t000000pzckPAAQ
21-00350621
Service Request Number: 21-00350621 • Address: CORINTH ST & COCKRELL AVE, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00350621
Address
CORINTH ST & COCKRELL AVE, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-04-20T11:15:00.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-20T11:15:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.76453396296770000,-96.78989242326837000)
Unique Key
500t000000kglSgAAI
21-00475127
Service Request Number: 21-00475127 • Address: 11789 EASTERN AVE, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00475127
Address
11789 EASTERN AVE, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-05-26T10:57:32.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-26T10:57:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90936846709336000,-96.81516516363273000)
Unique Key
500t000000mP5LCAA0
21-00880716
Service Request Number: 21-00880716 • Address: WALNUT HILL LN & GOODNIGHT LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00880716
Address
WALNUT HILL LN & GOODNIGHT LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-27T14:36:54.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-09-27T14:36:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88116387649574000,-96.90197886632627000)
Unique Key
500t000000rk0EiAAI
21-00243999
Service Request Number: 21-00243999 • Address: 2722 SILKWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00243999
Address
2722 SILKWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-03-18T15:51:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T15:51:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74099493168053000,-96.75189917392390000)
Unique Key
500t000000id0RQAAY
21-00469176
Service Request Number: 21-00469176 • Address: 6407 CHESLEY LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00469176
Address
6407 CHESLEY LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T16:47:09.000
Updated Date
2023-06-09T00:54:26.000
Closed Date
2021-05-24T16:47:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84701868952421000,-96.75265709049646000)
Unique Key
500t000000mNLaOAAW
20-01112312
Service Request Number: 20-01112312 • Address: W LEDBETTER DR & JOSEPH HARDIN DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01112312
Address
W LEDBETTER DR & JOSEPH HARDIN DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed
Created Date
2020-11-11T12:59:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-11T12:59:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69115497920725500,-96.89865042806018000)
Unique Key
500t000000blpedAAA
21-00715598
Service Request Number: 21-00715598 • Address: WALNUT HILL LN & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00715598
Address
WALNUT HILL LN & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-08-03T14:23:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-03T14:23:17.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88325115746748000,-96.75937808068088000)
Unique Key
500t000000p9m4bAAA
21-00326311
Service Request Number: 21-00326311 • Address: 7827 RAYVILLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00326311
Address
7827 RAYVILLE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-04-12T16:30:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-12T16:30:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72285389563455000,-96.68781597396560000)
Unique Key
500t000000jxwj1AAA
20-01110070
Service Request Number: 20-01110070 • Address: 6138 BANDERA AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01110070
Address
6138 BANDERA AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-16T00:59:00.000
Status
Closed
Created Date
2020-11-10T17:17:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-10T17:17:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86742459365057000,-96.80223096028428000)
Unique Key
500t000000bliMRAAY
21-00839406
Service Request Number: 21-00839406 • Address: 8038 MOUNTAIN KNOLL CT, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00839406
Address
8038 MOUNTAIN KNOLL CT, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-09-13T06:11:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T06:11:23.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65616026021469000,-96.96580475897785000)
Unique Key
500t000000qwuNCAAY
21-00219466
Service Request Number: 21-00219466 • Address: 9027 VILLA PARK CIR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00219466
Address
9027 VILLA PARK CIR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-03-11T14:54:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-11T14:54:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87237704169271000,-96.77708121916290000)
Unique Key
500t000000iadUzAAI
21-00307891
Service Request Number: 21-00307891 • Address: 1293 N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00307891
Address
1293 N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T19:45:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T19:45:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79201128757376400,-96.78511564731020000)
Unique Key
500t000000jwFAoAAM
21-00718863
Service Request Number: 21-00718863 • Address: 854 COMMERCE ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00718863
Address
854 COMMERCE ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T11:47:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T11:47:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77861707385038000,-96.80444515904440000)
Unique Key
500t000000pAH8xAAG
21-00458138
Service Request Number: 21-00458138 • Address: TEAKWOOD DR & FAR HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00458138
Address
TEAKWOOD DR & FAR HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T11:23:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-20T11:23:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93203574506566000,-96.78063046681048000)
Unique Key
500t000000mCH7vAAG
21-00463677
Service Request Number: 21-00463677 • Address: 3101 CHICAGO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00463677
Address
3101 CHICAGO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-23T23:59:00.000
Status
Closed
Created Date
2021-05-22T22:30:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-22T22:30:15.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77953246836616000,-96.84290051885880000)
Unique Key
500t000000mDFlLAAW
20-01153918
Service Request Number: 20-01153918 • Address: 13711 FLAGSTONE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01153918
Address
13711 FLAGSTONE LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-11-25T06:42:26.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-25T06:42:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93195676863922000,-96.76660217663260000)
Unique Key
500t000000cZ8LhAAK
20-01001779
Service Request Number: 20-01001779 • Address: 3700 SYLVAN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-01001779
Address
3700 SYLVAN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-10-06T12:23:47.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-06T12:23:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79208069451633600,-96.83446566014536000)
Unique Key
500t000000aRiJ1AAK
20-01112335
Service Request Number: 20-01112335 • Address: BRONZE WAY & JOSEPH HARDIN DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01112335
Address
BRONZE WAY & JOSEPH HARDIN DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed
Created Date
2020-11-11T13:03:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-11T13:03:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68724759816152000,-96.89861201776914000)
Unique Key
500t000000blpiVAAQ
21-00033788
Service Request Number: 21-00033788 • Address: 4700 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00033788
Address
4700 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-01-12T14:46:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-12T14:46:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68401166144430000,-96.96427341902200000)
Unique Key
500t000000efYK4AAM
21-00504204
Service Request Number: 21-00504204 • Address: 1402 FULLER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00504204
Address
1402 FULLER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-03T16:24:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T16:24:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83864679545409600,-96.69100967303920000)
Unique Key
500t000000mj7vrAAA
21-00468859
Service Request Number: 21-00468859 • Address: 2141 ABSHIRE LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00468859
Address
2141 ABSHIRE LN, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-24T19:01:00.000
Updated Date
2023-06-09T00:54:30.000
Closed Date
2021-05-24T19:01:00.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80993850725584000,-96.67879319482999000)
Unique Key
500t000000mNHQuAAO
21-00772809
Service Request Number: 21-00772809 • Address: 6100 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00772809
Address
6100 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-16T10:04:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T10:04:24.000
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.80956627239443400,-96.76271365636792000)
Unique Key
500t000000pyLEAAA2
21-00398366
Service Request Number: 21-00398366 • Address: 1723 CONNER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00398366
Address
1723 CONNER DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed
Created Date
2021-05-04T15:58:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-04T15:58:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.74181387689246000,-96.68108282289480000)
Unique Key
500t000000lCMP1AAO
21-00718430
Service Request Number: 21-00718430 • Address: 16921 BRUSHFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00718430
Address
16921 BRUSHFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T10:38:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T10:38:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98137595812554000,-96.79352469980830000)
Unique Key
500t000000pACwuAAG
21-00467756
Service Request Number: 21-00467756 • Address: KESSLER PKWY & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00467756
Address
KESSLER PKWY & SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-05-24T15:06:55.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-24T15:06:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76670236120814000,-96.83571259259423000)
Unique Key
500t000000mNAALAA4
21-00303214
Service Request Number: 21-00303214 • Address: 1544 ELMWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00303214
Address
1544 ELMWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T16:21:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T16:21:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72857059808974000,-96.84626737472864000)
Unique Key
500t000000jvmuRAAQ
21-00527135
Service Request Number: 21-00527135 • Address: 4139 ECHO GLEN DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00527135
Address
4139 ECHO GLEN DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T08:29:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T08:29:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91569574368267000,-96.83983061202186000)
Unique Key
500t000000mz71IAAQ
21-00878910
Service Request Number: 21-00878910 • Address: 6863 TWIN HILLS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00878910
Address
6863 TWIN HILLS AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-09-26T19:45:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-26T19:45:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87072632725523000,-96.76506692479000000)
Unique Key
500t000000rjc72AAA
21-00718932
Service Request Number: 21-00718932 • Address: E COLORADO BLVD & N ZANG BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00718932
Address
E COLORADO BLVD & N ZANG BLVD, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-04T11:57:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-04T11:57:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75859663023319000,-96.82048384471192000)
Unique Key
500t000000pAHxTAAW
21-00468744
Service Request Number: 21-00468744 • Address: 6520 STICHTER AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00468744
Address
6520 STICHTER AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-05-24T18:02:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T18:02:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88099730420718500,-96.79283897106035000)
Unique Key
500t000000mNGLzAAO
21-00467704
Service Request Number: 21-00467704 • Address: ELM ST & N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00467704
Address
ELM ST & N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-24T15:00:35.000
Updated Date
2023-06-09T00:54:20.000
Closed Date
2021-05-24T15:00:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78184631375707000,-96.79734045802311000)
Unique Key
500t000000mN92VAAS
21-00509293
Service Request Number: 21-00509293 • Address: SAN JACINTO ST & N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00509293
Address
SAN JACINTO ST & N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-04T16:27:15.000
Updated Date
2023-06-09T01:06:01.000
Closed Date
2021-06-04T16:27:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80522754582847000,-96.77518140090393000)
Unique Key
500t000000mjgfCAAQ
21-00512192
Service Request Number: 21-00512192 • Address: 4656 MILL CREEK RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00512192
Address
4656 MILL CREEK RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-05T10:49:54.000
Updated Date
2023-06-09T01:06:13.000
Closed Date
2021-06-05T10:49:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92045886453816000,-96.82815145368048000)
Unique Key
500t000000mjwuaAAA
21-00506114
Service Request Number: 21-00506114 • Address: S HAMPTON RD & AUTUMN MEADOW TRL, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00506114
Address
S HAMPTON RD & AUTUMN MEADOW TRL, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-05T23:59:00.000
Status
Closed
Created Date
2021-06-04T09:56:12.000
Updated Date
2023-06-09T00:54:03.000
Closed Date
2021-06-04T09:56:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.65828068274862000,-96.85718288431387000)
Unique Key
500t000000mjMM0AAM
20-01156808
Service Request Number: 20-01156808 • Address: 3006 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01156808
Address
3006 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-25T15:16:36.000
Updated Date
2023-06-09T03:12:22.000
Closed Date
2020-11-25T15:16:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73069802216274000,-96.87033160856645000)
Unique Key
500t000000cZK52AAG
21-00718723
Service Request Number: 21-00718723 • Address: 1139 TEMPLECLIFF DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00718723
Address
1139 TEMPLECLIFF DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-08-04T11:23:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T11:23:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73136745274734000,-96.70445256961393000)
Unique Key
500t000000pAFpxAAG
21-00468866
Service Request Number: 21-00468866 • Address: ROPER ST & W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00468866
Address
ROPER ST & W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-24T19:05:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-24T19:05:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84488352719945000,-96.83017696319918000)
Unique Key
500t000000mNHUmAAO
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