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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01071813
Service Request Number: 20-01071813 • Address: 4715 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-01071813
Address
4715 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
Closed
Created Date
2020-10-28T09:27:09.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-28T09:27:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71710466781845400,-96.74638216946316000)
Unique Key
500t000000aVheDAAS
20-01237999
Service Request Number: 20-01237999 • Address: 5544 LONGVIEW ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01237999
Address
5544 LONGVIEW ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-28T14:07:46.000
Updated Date
2023-06-09T03:05:22.000
Closed Date
2020-12-28T14:07:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83081569793743000,-96.77360317940524000)
Unique Key
500t000000dywy6AAA
20-01069023
Service Request Number: 20-01069023 • Address: 6103 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01069023
Address
6103 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T11:19:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T11:19:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.71985239184151000,-96.71767665534851000)
Unique Key
500t000000aVWLUAA4
20-01071913
Service Request Number: 20-01071913 • Address: 3700 DAWES DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01071913
Address
3700 DAWES DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-12T00:59:00.000
Status
Closed
Created Date
2020-10-28T09:46:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-28T09:46:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72732680862887400,-96.88071100008380000)
Unique Key
500t000000aVhZxAAK
20-01072365
Service Request Number: 20-01072365 • Address: 5500 MELETIO LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01072365
Address
5500 MELETIO LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-10-28T11:15:13.000
Updated Date
2023-06-09T03:44:28.000
Closed Date
2020-10-28T11:15:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91671774605586600,-96.81594172759404000)
Unique Key
500t000000aVjEPAA0
21-00537069
Service Request Number: 21-00537069 • Address: ST FRANCIS AVE & FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00537069
Address
ST FRANCIS AVE & FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-12T13:11:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-12T13:11:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80853264627202000,-96.70574491619486000)
Unique Key
500t000000n05NyAAI
21-00533734
Service Request Number: 21-00533734 • Address: 450 S MERRIFIELD RD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00533734
Address
450 S MERRIFIELD RD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T12:27:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T12:27:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74155257717992000,-96.92759925644009000)
Unique Key
500t000000mzlFMAAY
21-00155916
Service Request Number: 21-00155916 • Address: GASTON AVE & GARLAND RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00155916
Address
GASTON AVE & GARLAND RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-20T17:04:08.000
Updated Date
2023-06-09T02:20:52.000
Closed Date
2021-02-20T17:04:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81148775357272000,-96.72895751133010000)
Unique Key
500t000000hCEFcAAO
21-00535881
Service Request Number: 21-00535881 • Address: 10000 TIMBERLINE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00535881
Address
10000 TIMBERLINE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T14:17:57.000
Updated Date
2023-06-09T01:03:46.000
Closed Date
2021-06-11T14:17:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86298704705111400,-96.87208762397731000)
Unique Key
500t000000mzy31AAA
21-00536567
Service Request Number: 21-00536567 • Address: GRIFFIN ST W & PETERS ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00536567
Address
GRIFFIN ST W & PETERS ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-13T23:59:00.000
Status
Closed
Created Date
2021-06-12T12:15:01.000
Updated Date
2023-06-09T01:04:07.000
Closed Date
2021-06-12T12:15:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77196528112476000,-96.79557683539478000)
Unique Key
500t000000n02V4AAI
21-00532537
Service Request Number: 21-00532537 • Address: 398 E OAKENWALD ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00532537
Address
398 E OAKENWALD ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-11T09:27:30.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T09:27:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76026501413749500,-96.81849034561894000)
Unique Key
500t000000mze7nAAA
20-01245925
Service Request Number: 20-01245925 • Address: 3400 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-01245925
Address
3400 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-12-30T11:38:29.000
Updated Date
2023-06-09T02:49:24.000
Closed Date
2020-12-30T11:38:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64741933037885000,-96.87538528790344000)
Unique Key
500t000000dzgjwAAA
21-00864811
Service Request Number: 21-00864811 • Address: 9479 DARTRIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00864811
Address
9479 DARTRIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-09-21T08:11:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-21T08:11:41.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88215803687418000,-96.72561719038040000)
Unique Key
500t000000rM7jRAAS
21-00851551
Service Request Number: 21-00851551 • Address: S RAVINIA DR & RAYDELL PL, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00851551
Address
S RAVINIA DR & RAYDELL PL, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T07:55:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-16T07:55:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74250392075483000,-96.87014214080261000)
Unique Key
500t000000rJkiBAAS
21-00862860
Service Request Number: 21-00862860 • Address: SPRING VALLEY RD & PRESTON RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00862860
Address
SPRING VALLEY RD & PRESTON RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-20T13:11:23.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-20T13:11:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93862035840320000,-96.80373328381110000)
Unique Key
500t000000rLksmAAC
21-00851138
Service Request Number: 21-00851138 • Address: 18818 TUPELO LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00851138
Address
18818 TUPELO LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-15T18:22:31.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-15T18:22:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00854569308048500,-96.86162614995128000)
Unique Key
500t000000rJaysAAC
21-00857552
Service Request Number: 21-00857552 • Address: 6000 AZALEA LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00857552
Address
6000 AZALEA LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-17T14:17:39.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-17T14:17:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89830924072671000,-96.80383316773424000)
Unique Key
500t000000rKZZ4AAO
21-00867633
Service Request Number: 21-00867633 • Address: 9720 WISTERWOOD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00867633
Address
9720 WISTERWOOD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-09-21T18:00:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-21T18:00:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87254180636179500,-96.72104515067690000)
Unique Key
500t000000rMYSnAAO
21-00867611
Service Request Number: 21-00867611 • Address: 9737 LANSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00867611
Address
9737 LANSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-09-21T17:47:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-21T17:47:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86967981620725000,-96.71892296441114000)
Unique Key
500t000000rMY6mAAG
21-00857261
Service Request Number: 21-00857261 • Address: COMMERCE ST & S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00857261
Address
COMMERCE ST & S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-17T13:22:45.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-17T13:22:45.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77674758384856000,-96.81345152883797000)
Unique Key
500t000000rKTumAAG
21-00851907
Service Request Number: 21-00851907 • Address: 2434 PROVINCE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00851907
Address
2434 PROVINCE LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-16T09:07:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T09:07:00.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82236913906967000,-96.67378743992718000)
Unique Key
500t000000rJniaAAC
21-00864983
Service Request Number: 21-00864983 • Address: 9027 VILLA PARK CIR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00864983
Address
9027 VILLA PARK CIR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-21T08:53:30.000
Updated Date
2023-06-09T00:02:19.000
Closed Date
2021-09-21T08:53:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87229458768609000,-96.77708252021730000)
Unique Key
500t000000rM9WfAAK
21-00853332
Service Request Number: 21-00853332 • Address: 6164 PALO PINTO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00853332
Address
6164 PALO PINTO AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T12:46:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T12:46:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81996234541511400,-96.75969907983416000)
Unique Key
500t000000rJyGAAA0
21-00862853
Service Request Number: 21-00862853 • Address: 1696 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00862853
Address
1696 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed
Created Date
2021-09-20T13:09:21.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-20T13:09:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82414014246808000,-96.69564168700678000)
Unique Key
500t000000rLlTAAA0
21-00857946
Service Request Number: 21-00857946 • Address: 2420 HUGO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00857946
Address
2420 HUGO ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-09-17T15:28:46.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-17T15:28:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80017563987988000,-96.79579804947497000)
Unique Key
500t000000rKcXbAAK
21-00851163
Service Request Number: 21-00851163 • Address: 583 S HARWOOD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00851163
Address
583 S HARWOOD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-15T18:47:38.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-15T18:47:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77855647352246000,-96.79234380437602000)
Unique Key
500t000000rJcB2AAK
21-00861160
Service Request Number: 21-00861160 • Address: BERNAL DR & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00861160
Address
BERNAL DR & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T08:01:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-20T08:01:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77846432358473000,-96.90704328260385000)
Unique Key
500t000000rLW5dAAG
21-00862280
Service Request Number: 21-00862280 • Address: 1800 N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00862280
Address
1800 N JIM MILLER RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-09-20T11:16:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T11:16:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74294237825598000,-96.69987291625442000)
Unique Key
500t000000rLfmUAAS
21-00862667
Service Request Number: 21-00862667 • Address: 1244 ROBIN GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00862667
Address
1244 ROBIN GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T12:25:54.000
Updated Date
2023-06-09T00:01:55.000
Closed Date
2021-09-20T12:25:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67608124110756000,-96.84180844490584000)
Unique Key
500t000000rLjHIAA0
21-00852418
Service Request Number: 21-00852418 • Address: S HARWOOD ST & YOUNG ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00852418
Address
S HARWOOD ST & YOUNG ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T10:23:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-16T10:23:47.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77912543483111000,-96.79278749802306000)
Unique Key
500t000000rJrRRAA0
21-00861665
Service Request Number: 21-00861665 • Address: 3300 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00861665
Address
3300 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T09:38:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-20T09:38:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77855724686849500,-96.87395371027036000)
Unique Key
500t000000rLaSbAAK
21-00851564
Service Request Number: 21-00851564 • Address: 9100 INWOOD RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00851564
Address
9100 INWOOD RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-18T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-15T15:09:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-15T15:09:49.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86429484070736600,-96.82239435950240000)
Unique Key
500t000000rJksOAAS
21-00857859
Service Request Number: 21-00857859 • Address: 2375 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00857859
Address
2375 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-17T15:11:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-17T15:11:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71880415544171000,-96.78399836986658000)
Unique Key
500t000000rKbu0AAC
21-00856626
Service Request Number: 21-00856626 • Address: 8400 BLESSINGTON DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00856626
Address
8400 BLESSINGTON DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-16T11:51:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T11:51:16.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88848270829121400,-96.73878463608185000)
Unique Key
500t000000rKRctAAG
21-00863476
Service Request Number: 21-00863476 • Address: 3301 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00863476
Address
3301 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T15:10:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-20T15:10:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77896380509652400,-96.87395083625489000)
Unique Key
500t000000rLr5SAAS
21-00155750
Service Request Number: 21-00155750 • Address: 7200 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00155750
Address
7200 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-22T00:59:00.000
Status
Closed
Created Date
2021-02-20T20:14:51.000
Updated Date
2023-06-09T02:20:56.000
Closed Date
2021-02-20T20:14:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81314639335264000,-96.73272415827488000)
Unique Key
500t000000hCDjbAAG
21-00867957
Service Request Number: 21-00867957 • Address: 4214 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00867957
Address
4214 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-21T13:38:56.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-21T13:38:56.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83690496677071000,-96.76994885941410000)
Unique Key
500t000000rhegLAAQ
21-00854318
Service Request Number: 21-00854318 • Address: 3212 CEDAR LAKE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00854318
Address
3212 CEDAR LAKE DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T15:35:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T15:35:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76477188597328000,-96.68876551733987000)
Unique Key
500t000000rK5rdAAC
21-00628484
Service Request Number: 21-00628484 • Address: 7123 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00628484
Address
7123 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-07T09:43:39.000
Updated Date
2023-06-12T01:11:55.000
Closed Date
2021-07-07T09:43:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84594551165072000,-96.73756779480311000)
Unique Key
500t000000o09PeAAI
21-00858232
Service Request Number: 21-00858232 • Address: S BARNETT AVE & W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00858232
Address
S BARNETT AVE & W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-15T00:59:00.000
Status
Closed
Created Date
2021-09-17T16:21:00.000
Updated Date
2023-06-09T00:01:06.000
Closed Date
2021-09-17T16:21:00.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.74437659183598000,-96.87147039972938000)
Unique Key
500t000000rKeI7AAK
21-00855316
Service Request Number: 21-00855316 • Address: 6833 WOODWICK DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00855316
Address
6833 WOODWICK DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed
Created Date
2021-09-17T06:32:12.000
Updated Date
2023-06-09T00:03:58.000
Closed Date
2021-09-17T06:32:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66527926506097000,-96.83723277656847000)
Unique Key
500t000000rKHXqAAO
21-00857809
Service Request Number: 21-00857809 • Address: 3222 TENNESSEE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00857809
Address
3222 TENNESSEE AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-17T14:59:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-17T14:59:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71094193660236000,-96.84612008432954000)
Unique Key
500t000000rKbVfAAK
21-00864445
Service Request Number: 21-00864445 • Address: 5207 MERCEDES AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00864445
Address
5207 MERCEDES AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-09-20T20:55:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T20:55:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82834386150592000,-96.78178129481533000)
Unique Key
500t000000rM11yAAC
21-00860264
Service Request Number: 21-00860264 • Address: 2747 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00860264
Address
2747 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-19T10:59:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-19T10:59:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82365765872783000,-96.83402630335160000)
Unique Key
500t000000rLJVjAAO
21-00860960
Service Request Number: 21-00860960 • Address: 732 PLEASANT HILLS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00860960
Address
732 PLEASANT HILLS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-09-20T00:01:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T00:01:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72419813211613000,-96.64489322755102000)
Unique Key
500t000000rLRheAAG
21-00845140
Service Request Number: 21-00845140 • Address: 3741 MCLARTY DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00845140
Address
3741 MCLARTY DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-14T11:00:17.000
Updated Date
2023-06-09T00:11:17.000
Closed Date
2021-09-14T11:00:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65905276613217000,-96.75762787440985000)
Unique Key
500t000000rIjibAAC
21-00850708
Service Request Number: 21-00850708 • Address: 4143 PLATINUM WAY, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00850708
Address
4143 PLATINUM WAY, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-09-15T16:17:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-15T16:17:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68257921482216000,-96.88720121379637000)
Unique Key
500t000000rJYAzAAO
21-00860332
Service Request Number: 21-00860332 • Address: 7500 CHAUCER PL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00860332
Address
7500 CHAUCER PL, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-19T11:34:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-19T11:34:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65628095913411000,-96.86674025813565000)
Unique Key
500t000000rLKEwAAO
21-00857410
Service Request Number: 21-00857410 • Address: 454 KIRKWOOD DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00857410
Address
454 KIRKWOOD DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed
Created Date
2021-09-17T13:52:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-17T13:52:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85428347495948000,-96.71044919935554000)
Unique Key
500t000000rKXSOAA4
21-00842982
Service Request Number: 21-00842982 • Address: INWOOD RD & W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00842982
Address
INWOOD RD & W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T17:15:31.000
Updated Date
2023-06-09T00:10:58.000
Closed Date
2021-09-13T17:15:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84492471056985600,-96.82144003227697000)
Unique Key
500t000000qxNoNAAU
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