Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00533802
Service Request Number: 21-00533802 • Address: 2310 LOVING AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00533802
Address
2310 LOVING AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-11T12:40:19.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-11T12:40:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81437318009443500,-96.73452576804075000)
Unique Key
500t000000mzlZWAAY
20-01058935
Service Request Number: 20-01058935 • Address: 4031 INWOOD RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01058935
Address
4031 INWOOD RD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-10-23T08:42:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-23T08:42:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83513377511441400,-96.82278282307479000)
Unique Key
500t000000aUrlfAAC
21-00534346
Service Request Number: 21-00534346 • Address: 9800 TIMBERLINE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00534346
Address
9800 TIMBERLINE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T14:17:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T14:17:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86110781039075000,-96.86993316358690000)
Unique Key
500t000000mzpa1AAA
20-01063666
Service Request Number: 20-01063666 • Address: BRUTON RD & MCKIM DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01063666
Address
BRUTON RD & MCKIM DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
Closed
Created Date
2020-10-25T12:59:36.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-25T12:59:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74874975353980000,-96.66985415007066000)
Unique Key
500t000000aV7k4AAC
21-00460293
Service Request Number: 21-00460293 • Address: 6269 DENHAM ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00460293
Address
6269 DENHAM ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-21T12:46:07.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-21T12:46:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73001861610842000,-96.71365969083408000)
Unique Key
500t000000mCX22AAG
21-00155053
Service Request Number: 21-00155053 • Address: 7229 EDGERTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00155053
Address
7229 EDGERTON DR, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-20T12:04:01.000
Updated Date
2023-06-09T02:20:47.000
Closed Date
2021-02-20T12:04:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85594880793700400,-96.73668192517380000)
Unique Key
500t000000hCASTAA4
21-00533930
Service Request Number: 21-00533930 • Address: 6399 MEADOWCREEK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00533930
Address
6399 MEADOWCREEK DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-11T13:02:18.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T13:02:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94770261537770000,-96.79338794600585000)
Unique Key
500t000000mzmY0AAI
21-00533048
Service Request Number: 21-00533048 • Address: 5156 VANDELIA ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00533048
Address
5156 VANDELIA ST, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-11T10:38:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T10:38:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82219182662630000,-96.82331571641740000)
Unique Key
500t000000mzh40AAA
20-01060779
Service Request Number: 20-01060779 • Address: VICARAGE CT & SAINT ANNE ST, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01060779
Address
VICARAGE CT & SAINT ANNE ST, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-24T23:59:00.000
Status
Closed
Created Date
2020-10-23T14:26:25.000
Updated Date
2023-06-09T03:37:29.000
Closed Date
2020-10-23T14:26:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97699686240293000,-96.79155860879587000)
Unique Key
500t000000aUyNEAA0
21-00535974
Service Request Number: 21-00535974 • Address: 6919 VISTA WILLOW DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00535974
Address
6919 VISTA WILLOW DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T11:36:03.000
Updated Date
2023-06-09T01:03:39.000
Closed Date
2021-06-11T11:36:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97410829372865000,-96.78820456201011000)
Unique Key
500t000000mzyaKAAQ
20-01157397
Service Request Number: 20-01157397 • Address: 534 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01157397
Address
534 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-25T19:09:54.000
Updated Date
2023-06-09T03:12:32.000
Closed Date
2020-11-25T19:09:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71225334276119400,-96.83189184845794000)
Unique Key
500t000000cZM4aAAG
20-01074399
Service Request Number: 20-01074399 • Address: 2203 MOSER AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-01074399
Address
2203 MOSER AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-28T17:00:03.000
Updated Date
2023-06-09T03:44:56.000
Closed Date
2020-10-28T17:00:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81262215830915000,-96.77790272732705000)
Unique Key
500t000000bjO5LAAU
21-00538819
Service Request Number: 21-00538819 • Address: 9110 VALLEY CHAPEL LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00538819
Address
9110 VALLEY CHAPEL LN, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T11:22:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T11:22:03.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86285241230156400,-96.84345887376519000)
Unique Key
500t000000n0M0vAAE
20-01065056
Service Request Number: 20-01065056 • Address: EXPOSITION AVE & 1ST AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01065056
Address
EXPOSITION AVE & 1ST AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-26T07:14:39.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-26T07:14:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78392733763215000,-96.77283528369294000)
Unique Key
500t000000aVFm2AAG
20-01074566
Service Request Number: 20-01074566 • Address: N BUCKNER BLVD & DIXIE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01074566
Address
N BUCKNER BLVD & DIXIE LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-29T07:53:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-29T07:53:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82086818471134000,-96.69243093000486000)
Unique Key
500t000000bjPkNAAU
21-00152753
Service Request Number: 21-00152753 • Address: 2300 BUDD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00152753
Address
2300 BUDD ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-02-19T15:17:23.000
Updated Date
2023-06-09T02:13:57.000
Closed Date
2021-02-19T15:17:23.000
Outcome
Work Completed
Priority
High
Method Received Desc
Phone
Lat Long Value
(32.74068232289570000,-96.75621884334747000)
Unique Key
500t000000hBwboAAC
20-01070674
Service Request Number: 20-01070674 • Address: 2800 FORRESTAL DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-01070674
Address
2800 FORRESTAL DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-27T14:06:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-27T14:06:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71571072751661000,-96.90285243820539000)
Unique Key
500t000000aVcCNAA0
20-01068007
Service Request Number: 20-01068007 • Address: 600 E LOUISIANA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01068007
Address
600 E LOUISIANA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T08:18:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T08:18:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72377852322840400,-96.81568355139363000)
Unique Key
500t000000aVSU1AAO
20-01068743
Service Request Number: 20-01068743 • Address: 10300 LOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01068743
Address
10300 LOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T10:31:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T10:31:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83857380996019500,-96.69110662174987000)
Unique Key
500t000000aVVEOAA4
20-01074511
Service Request Number: 20-01074511 • Address: 4200 NEWTON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01074511
Address
4200 NEWTON AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-29T06:39:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T06:39:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81854103375915000,-96.80450812412718000)
Unique Key
500t000000bjPAWAA2
20-01163516
Service Request Number: 20-01163516 • Address: HILLCREST RD & ABERDEEN AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01163516
Address
HILLCREST RD & ABERDEEN AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-30T13:10:29.000
Updated Date
2023-06-09T03:13:39.000
Closed Date
2020-11-30T13:10:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88221621453622000,-96.78683231521681000)
Unique Key
500t000000cZwXdAAK
20-01060902
Service Request Number: 20-01060902 • Address: W DANIELDALE RD & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01060902
Address
W DANIELDALE RD & S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-10T00:59:00.000
Status
Closed
Created Date
2020-10-23T14:47:26.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-23T14:47:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.63308122231574000,-96.85718842610044000)
Unique Key
500t000000aUyiWAAS
20-01071013
Service Request Number: 20-01071013 • Address: 3198 W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01071013
Address
3198 W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T17:12:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T17:12:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83337750565791400,-96.83778153138259000)
Unique Key
500t000000aVcvrAAC
20-01070163
Service Request Number: 20-01070163 • Address: 3700 DELAFIELD LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01070163
Address
3700 DELAFIELD LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T15:01:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T15:01:42.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77007793812699500,-96.67481889647877000)
Unique Key
500t000000aVajgAAC
21-00533438
Service Request Number: 21-00533438 • Address: S CORINTH ST RD & ESSEX AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00533438
Address
S CORINTH ST RD & ESSEX AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-11T11:33:59.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T11:33:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72798483588160000,-96.79888252193132000)
Unique Key
500t000000mzjOZAAY
21-00543672
Service Request Number: 21-00543672 • Address: SHILOH RD & CENTERVILLE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00543672
Address
SHILOH RD & CENTERVILLE RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T08:22:34.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T08:22:34.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84310705856659500,-96.66555703035061000)
Unique Key
500t000000n0u0oAAA
20-01060978
Service Request Number: 20-01060978 • Address: 1100 NEPTUNE RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01060978
Address
1100 NEPTUNE RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-10-23T14:58:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-23T14:58:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69158784702596400,-96.81053745008501000)
Unique Key
500t000000aUytuAAC
20-01066836
Service Request Number: 20-01066836 • Address: OBENCHAIN ST & MORRIS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01066836
Address
OBENCHAIN ST & MORRIS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2020-10-26T15:37:20.000
Updated Date
2023-06-09T03:43:03.000
Closed Date
2020-10-26T15:37:20.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78388565271937000,-96.83679030977115000)
Unique Key
500t000000aVN4gAAG
20-01068850
Service Request Number: 20-01068850 • Address: 1510 EDD RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01068850
Address
1510 EDD RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-10-27T10:47:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-27T10:47:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68476017755557000,-96.60191850747321000)
Unique Key
500t000000aVVfxAAG
20-01071213
Service Request Number: 20-01071213 • Address: FOURAKER ST & N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01071213
Address
FOURAKER ST & N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-27T14:49:10.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-27T14:49:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75016689650992400,-96.83757649722244000)
Unique Key
500t000000aVdjpAAC
20-01076680
Service Request Number: 20-01076680 • Address: 400 N BROOKSIDE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01076680
Address
400 N BROOKSIDE DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T14:50:13.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-29T14:50:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81066142652754000,-96.74819527360283000)
Unique Key
500t000000bjWwTAAU
21-00567427
Service Request Number: 21-00567427 • Address: REGAL ROW & IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00567427
Address
REGAL ROW & IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-06-21T11:17:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-21T11:17:15.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80847705216688000,-96.90068706076403000)
Unique Key
500t000000nOOhLAAW
21-00462463
Service Request Number: 21-00462463 • Address: 14756 HILLCREST RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00462463
Address
14756 HILLCREST RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-22T02:21:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-22T02:21:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94862000126566000,-96.78506594386599000)
Unique Key
500t000000mD7RbAAK
20-01164785
Service Request Number: 20-01164785 • Address: 10321 CHECOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01164785
Address
10321 CHECOTA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-30T15:56:55.000
Updated Date
2023-06-09T03:13:49.000
Closed Date
2020-11-30T15:56:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73999506435324500,-96.64696312994954000)
Unique Key
500t000000ca3tmAAA
20-01158116
Service Request Number: 20-01158116 • Address: 4728 VICTOR ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-01158116
Address
4728 VICTOR ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-26T15:33:10.000
Updated Date
2023-06-09T03:12:38.000
Closed Date
2020-11-26T15:33:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79574546704775000,-96.76751004629264000)
Unique Key
500t000000cZPALAA4
21-00211331
Service Request Number: 21-00211331 • Address: 1338 OAK LAWN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00211331
Address
1338 OAK LAWN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-05T12:20:37.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-05T12:20:37.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79373471190245000,-96.82204561674205000)
Unique Key
500t000000iZnb0AAC
21-00789064
Service Request Number: 21-00789064 • Address: 4916 MILITARY PKWY, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
21-00789064
Address
4916 MILITARY PKWY, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T08:35:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T08:35:28.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78346679865881000,-96.73220842890290000)
Unique Key
500t000000qUJedAAG
20-01079012
Service Request Number: 20-01079012 • Address: 1451 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01079012
Address
1451 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-28T12:50:55.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-28T12:50:55.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80718232598485000,-96.69333454450418000)
Unique Key
500t000000bjg9WAAQ
21-00155916
Service Request Number: 21-00155916 • Address: GASTON AVE & GARLAND RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00155916
Address
GASTON AVE & GARLAND RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-20T17:04:08.000
Updated Date
2023-06-09T02:20:52.000
Closed Date
2021-02-20T17:04:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81148775357272000,-96.72895751133010000)
Unique Key
500t000000hCEFcAAO
20-01076473
Service Request Number: 20-01076473 • Address: 6200 BARABOO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01076473
Address
6200 BARABOO DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-29T14:09:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-29T14:09:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.67084043613388600,-96.75837193092589000)
Unique Key
500t000000bjW9vAAE
21-00535180
Service Request Number: 21-00535180 • Address: 11750 NUESTRA DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00535180
Address
11750 NUESTRA DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T16:18:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T16:18:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90853225269885000,-96.81037460255263000)
Unique Key
500t000000mztcaAAA
20-01071478
Service Request Number: 20-01071478 • Address: CROOKED CREEK DR & CROOKED CREEK CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01071478
Address
CROOKED CREEK DR & CROOKED CREEK CT, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-05T00:59:00.000
Status
Closed
Created Date
2020-10-28T08:04:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-28T08:04:58.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89596981813562600,-96.82252753415689000)
Unique Key
500t000000aVgClAAK
20-01071311
Service Request Number: 20-01071311 • Address: W CAMP WISDOM RD & INDEPENDENCE DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-01071311
Address
W CAMP WISDOM RD & INDEPENDENCE DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-28T23:59:00.000
Status
Closed
Created Date
2020-10-27T21:32:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-27T21:32:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66205014778610400,-96.88918905154418000)
Unique Key
500t000000aVeJWAA0
20-01166412
Service Request Number: 20-01166412 • Address: 15735 OVERMEAD CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01166412
Address
15735 OVERMEAD CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-01T07:33:27.000
Updated Date
2023-06-09T03:14:04.000
Closed Date
2020-12-01T07:33:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96281729294821600,-96.78213220250470000)
Unique Key
500t000000caGOuAAM
20-01060210
Service Request Number: 20-01060210 • Address: 3420 SOFTCLOUD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01060210
Address
3420 SOFTCLOUD DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-23T12:21:58.000
Updated Date
2023-06-09T03:37:20.000
Closed Date
2020-10-23T12:21:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66392531632289600,-96.76560193149328000)
Unique Key
500t000000aUwawAAC
20-01064142
Service Request Number: 20-01064142 • Address: 1506 KESSLER PKWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01064142
Address
1506 KESSLER PKWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-10-25T21:11:02.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-25T21:11:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76667404350503400,-96.83583123277499000)
Unique Key
500t000000aVAACAA4
20-01068882
Service Request Number: 20-01068882 • Address: 900 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01068882
Address
900 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-27T10:52:55.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-27T10:52:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79395801151260000,-96.77684396213404000)
Unique Key
500t000000aVVWIAA4
20-01075753
Service Request Number: 20-01075753 • Address: 6700 NORTH RIDGE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01075753
Address
6700 NORTH RIDGE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-29T11:32:59.000
Updated Date
2023-06-09T03:26:48.000
Closed Date
2020-10-29T11:32:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83018890016214000,-96.74581206057036000)
Unique Key
500t000000bjTVJAA2
20-01070844
Service Request Number: 20-01070844 • Address: 107 EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01070844
Address
107 EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-11T00:59:00.000
Status
Closed
Created Date
2020-10-27T16:42:05.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-27T16:42:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86392310039286000,-96.71082413815996000)
Unique Key
500t000000aVcIMAA0
20-01060467
Service Request Number: 20-01060467 • Address: 5400 MARTEL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01060467
Address
5400 MARTEL AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-10-23T13:34:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-23T13:34:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83174132974583000,-96.77722615676667000)
Unique Key
500t000000aUxVpAAK
DFW Data AI • Dallas-Fort Worth public-data exploration interface