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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00851622
Service Request Number: 21-00851622 • Address: LIVELY LN & MIDWAY RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00851622
Address
LIVELY LN & MIDWAY RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T08:14:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T08:14:28.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.87265316431308500,-96.83859671972391000)
Unique Key
500t000000rJlTLAA0
21-00856455
Service Request Number: 21-00856455 • Address: 314 N BAGLEY ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00856455
Address
314 N BAGLEY ST, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-17T10:48:31.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-17T10:48:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74763928310637000,-96.91259072184297000)
Unique Key
500t000000rKQQIAA4
21-00860834
Service Request Number: 21-00860834 • Address: L B J ACRD WB & PLANO RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00860834
Address
L B J ACRD WB & PLANO RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-19T18:25:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-19T18:25:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88630645113239000,-96.70046328795730000)
Unique Key
500t000000rLQ05AAG
21-00854136
Service Request Number: 21-00854136 • Address: 3000 HIGHLAND RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00854136
Address
3000 HIGHLAND RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T15:05:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-16T15:05:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79535307197262000,-96.70101096132899000)
Unique Key
500t000000rK4dMAAS
21-00860375
Service Request Number: 21-00860375 • Address: 11031 DENTON DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00860375
Address
11031 DENTON DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-19T12:11:33.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-19T12:11:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88289469221724000,-96.88462128861785000)
Unique Key
500t000000rLKj4AAG
21-00856518
Service Request Number: 21-00856518 • Address: 1908 WHITEDOVE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00856518
Address
1908 WHITEDOVE DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-17T09:31:50.000
Updated Date
2023-06-09T00:04:04.000
Closed Date
2021-09-17T09:31:50.000
Outcome
Request Transferred
Priority
Priority
Method Received Desc
Proactive
Lat Long Value
(32.69182056416436000,-96.85122138813168000)
Unique Key
500t000000rKQsbAAG
21-00850203
Service Request Number: 21-00850203 • Address: ABRAMS RD & FISHER RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00850203
Address
ABRAMS RD & FISHER RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T14:52:10.000
Updated Date
2023-06-09T00:03:11.000
Closed Date
2021-09-15T14:52:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85510307217695000,-96.75181725593897000)
Unique Key
500t000000rJURFAA4
21-00852649
Service Request Number: 21-00852649 • Address: 6602 HARVEST GLEN DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00852649
Address
6602 HARVEST GLEN DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-16T10:54:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-16T10:54:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95035067691195000,-96.79765569074281000)
Unique Key
500t000000rJsotAAC
21-00850124
Service Request Number: 21-00850124 • Address: 6300 HUMORESQUE DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00850124
Address
6300 HUMORESQUE DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-09-15T14:40:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-15T14:40:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67173249143598000,-96.80157148068616000)
Unique Key
500t000000rJToXAAW
21-00850321
Service Request Number: 21-00850321 • Address: BRIDAL WREATH LN & CREPE MYRTLE LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00850321
Address
BRIDAL WREATH LN & CREPE MYRTLE LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T15:09:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-15T15:09:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69575845973927400,-96.87283177875148000)
Unique Key
500t000000rJUcyAAG
21-00855158
Service Request Number: 21-00855158 • Address: 1214 RECORD CROSSING RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00855158
Address
1214 RECORD CROSSING RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T21:13:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T21:13:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81488752234215400,-96.86409282129225000)
Unique Key
500t000000rKDjkAAG
21-00858913
Service Request Number: 21-00858913 • Address: 3240 HOMER ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00858913
Address
3240 HOMER ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-18T05:36:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-18T05:36:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82781987734292000,-96.78195772566461000)
Unique Key
500t000000rKylzAAC
21-00858261
Service Request Number: 21-00858261 • Address: 8741 CLARK RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00858261
Address
8741 CLARK RD, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-15T00:59:00.000
Status
Closed
Created Date
2021-09-17T16:26:04.000
Updated Date
2023-06-09T00:01:06.000
Closed Date
2021-09-17T16:26:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64943876432724000,-96.94317895890633000)
Unique Key
500t000000rKeOAAA0
21-00851456
Service Request Number: 21-00851456 • Address: 1431 APPLE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00851456
Address
1431 APPLE ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-14T00:59:00.000
Status
Closed
Created Date
2021-09-16T07:08:26.000
Updated Date
2023-06-09T00:03:22.000
Closed Date
2021-09-16T07:08:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79727706646572000,-96.78245546252943000)
Unique Key
500t000000rJizJAAS
21-00853644
Service Request Number: 21-00853644 • Address: 5701 ASH LN, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00853644
Address
5701 ASH LN, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-16T13:46:00.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-16T13:46:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79884001448002000,-96.75161845728508000)
Unique Key
500t000000rK1DiAAK
21-00864613
Service Request Number: 21-00864613 • Address: 7200 WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00864613
Address
7200 WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-21T03:28:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-21T03:28:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.87988596579210600,-96.78090343004038000)
Unique Key
500t000000rM3n3AAC
21-00855082
Service Request Number: 21-00855082 • Address: S WESTMORELAND RD & W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00855082
Address
S WESTMORELAND RD & W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T19:48:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-16T19:48:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74358035989861000,-96.87422311699251000)
Unique Key
500t000000rKCdlAAG
21-00859655
Service Request Number: 21-00859655 • Address: 2707 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00859655
Address
2707 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-18T16:27:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-18T16:27:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69645427889140000,-96.86314284414507000)
Unique Key
500t000000rLDQoAAO
21-00860087
Service Request Number: 21-00860087 • Address: MAYLEE BLVD & GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00860087
Address
MAYLEE BLVD & GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-19T09:01:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-19T09:01:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83505549408975000,-96.65939950506414000)
Unique Key
500t000000rLIBxAAO
21-00308879
Service Request Number: 21-00308879 • Address: W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00308879
Address
W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-04-07T09:21:56.000
Updated Date
2023-06-09T01:57:41.000
Closed Date
2021-04-07T09:21:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74958485293142000,-96.85686611470318000)
Unique Key
500t000000jwLvvAAE
21-00858487
Service Request Number: 21-00858487 • Address: 1400 MIRAGE CANYON DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00858487
Address
1400 MIRAGE CANYON DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-17T14:41:18.000
Updated Date
2023-06-09T00:01:00.000
Closed Date
2021-09-17T14:41:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65345614415339500,-96.84406276823341000)
Unique Key
500t000000rKgdmAAC
21-00865706
Service Request Number: 21-00865706 • Address: 2226 HILLBURN DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00865706
Address
2226 HILLBURN DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-16T12:09:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T12:09:41.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75140022768288000,-96.69146370296424000)
Unique Key
500t000000rMFHlAAO
21-00856354
Service Request Number: 21-00856354 • Address: 5632 W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00856354
Address
5632 W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-17T10:33:25.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-17T10:33:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69101936301072000,-96.91862726256461000)
Unique Key
500t000000rKPAzAAO
21-00862183
Service Request Number: 21-00862183 • Address: 2810 GAY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00862183
Address
2810 GAY ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-09-20T11:01:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T11:01:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77292178173549000,-96.74428249422111000)
Unique Key
500t000000rLeXkAAK
21-00865931
Service Request Number: 21-00865931 • Address: 6622 LANGE CIR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00865931
Address
6622 LANGE CIR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-09-21T11:31:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-21T11:31:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84034956960045000,-96.74738943755040000)
Unique Key
500t000000rMHPsAAO
21-00871511
Service Request Number: 21-00871511 • Address: 6300 EAGLE FORD DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00871511
Address
6300 EAGLE FORD DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-20T17:00:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T17:00:38.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64609077462267000,-96.96706819543495000)
Unique Key
500t000000riDVQAA2
21-00853873
Service Request Number: 21-00853873 • Address: 11323 LIPPITT AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00853873
Address
11323 LIPPITT AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T14:24:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T14:24:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85599673381993000,-96.68637922227974000)
Unique Key
500t000000rK2ukAAC
21-00850233
Service Request Number: 21-00850233 • Address: BRYAN ST & BENNETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00850233
Address
BRYAN ST & BENNETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T14:56:08.000
Updated Date
2023-06-09T00:03:11.000
Closed Date
2021-09-15T14:56:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80476524707358000,-96.77242804847275000)
Unique Key
500t000000rJUa2AAG
21-00861355
Service Request Number: 21-00861355 • Address: 726 N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00861355
Address
726 N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-20T08:43:54.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-20T08:43:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75182358381411500,-96.83729997632477000)
Unique Key
500t000000rLXjGAAW
21-00856154
Service Request Number: 21-00856154 • Address: 6026 BIRCHBROOK DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00856154
Address
6026 BIRCHBROOK DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-17T09:58:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-17T09:58:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84775356001497000,-96.76367911892584000)
Unique Key
500t000000rKNr5AAG
21-00864292
Service Request Number: 21-00864292 • Address: 1300 ARBORVITAE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00864292
Address
1300 ARBORVITAE AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-09-20T18:57:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T18:57:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73114470237545000,-96.82356705989410000)
Unique Key
500t000000rLyzOAAS
21-00866322
Service Request Number: 21-00866322 • Address: 18401 TURNBRIDGE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00866322
Address
18401 TURNBRIDGE DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-09-21T12:48:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-21T12:48:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99963971983080000,-96.80868388982472000)
Unique Key
500t000000rMKvhAAG
21-00862061
Service Request Number: 21-00862061 • Address: 7219 EAST GRAND AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00862061
Address
7219 EAST GRAND AVE, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-09-20T10:39:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T10:39:57.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.80706778526984400,-96.73313443095797000)
Unique Key
500t000000rLdh5AAC
21-00858569
Service Request Number: 21-00858569 • Address: VERMONT AVE & BRUCK AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00858569
Address
VERMONT AVE & BRUCK AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed
Created Date
2021-09-17T18:17:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-17T18:17:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72669906108263000,-96.80349557840667000)
Unique Key
500t000000rKinvAAC
21-00859202
Service Request Number: 21-00859202 • Address: 2539 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00859202
Address
2539 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-18T09:43:26.000
Updated Date
2023-06-09T00:01:16.000
Closed Date
2021-09-18T09:43:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70335204686826000,-96.78307475345436000)
Unique Key
500t000000rL6zTAAS
21-00854998
Service Request Number: 21-00854998 • Address: WEBB CHAPEL RD & ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00854998
Address
WEBB CHAPEL RD & ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T18:18:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-16T18:18:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89525297700302500,-96.87048348617120000)
Unique Key
500t000000rKB8NAAW
21-00856900
Service Request Number: 21-00856900 • Address: 4010 PINE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00856900
Address
4010 PINE ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-17T10:43:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-17T10:43:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Web
Lat Long Value
(32.76983911009411000,-96.74585023250799000)
Unique Key
500t000000rKTl3AAG
21-00860261
Service Request Number: 21-00860261 • Address: 7900 CHRYSALIS DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00860261
Address
7900 CHRYSALIS DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-19T10:57:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-19T10:57:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65155002197134600,-96.85720787323012000)
Unique Key
500t000000rLJUHAA4
20-01090326
Service Request Number: 20-01090326 • Address: BRUTON RD & GREENDALE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01090326
Address
BRUTON RD & GREENDALE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
Closed
Created Date
2020-11-03T21:26:40.000
Updated Date
2023-06-09T03:29:05.000
Closed Date
2020-11-03T21:26:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74862586166031000,-96.66984263404122000)
Unique Key
500t000000bkPnDAAU
21-00855141
Service Request Number: 21-00855141 • Address: N BECKLEY AVE & DALLAS FT WORTH TPKE EB, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00855141
Address
N BECKLEY AVE & DALLAS FT WORTH TPKE EB, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-16T15:29:35.000
Updated Date
2023-06-09T00:03:48.000
Closed Date
2021-09-16T15:29:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76899150580478400,-96.82292985499946000)
Unique Key
500t000000rKDV4AAO
21-00860733
Service Request Number: 21-00860733 • Address: 2021 PERRYTON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00860733
Address
2021 PERRYTON DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-19T15:37:02.000
Updated Date
2023-06-09T00:01:34.000
Closed Date
2021-09-19T15:37:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71432628845296600,-96.85219610899036000)
Unique Key
500t000000rLOumAAG
21-00873538
Service Request Number: 21-00873538 • Address: 7228 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00873538
Address
7228 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-21T07:00:14.000
Updated Date
2023-06-09T00:02:16.000
Closed Date
2021-09-21T07:00:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96849951253618400,-96.78359593112073000)
Unique Key
500t000000riZkuAAE
21-00864952
Service Request Number: 21-00864952 • Address: 2222 GRAYCLIFF DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00864952
Address
2222 GRAYCLIFF DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed (Duplicate)
Created Date
2021-09-21T08:47:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-21T08:47:49.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80493084329046000,-96.71295179353320000)
Unique Key
500t000000rM9HzAAK
21-00860798
Service Request Number: 21-00860798 • Address: 3880 STATEOAK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00860798
Address
3880 STATEOAK DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-19T19:32:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-19T19:32:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67397459892746000,-96.75677848909983000)
Unique Key
500t000000rLPkNAAW
21-00867614
Service Request Number: 21-00867614 • Address: 7127 CROOKED OAK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00867614
Address
7127 CROOKED OAK DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-21T17:50:59.000
Updated Date
2023-06-08T23:59:19.000
Closed Date
2021-09-21T17:50:59.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97866827272006400,-96.78252890055468000)
Unique Key
500t000000rMY0HAAW
21-00864436
Service Request Number: 21-00864436 • Address: 18200 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00864436
Address
18200 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-09-20T20:42:24.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-20T20:42:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99767108411064000,-96.82889352288639000)
Unique Key
500t000000rM0qRAAS
21-00854035
Service Request Number: 21-00854035 • Address: 1630 PRICHARD LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00854035
Address
1630 PRICHARD LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-14T00:59:00.000
Status
Closed
Created Date
2021-09-16T14:48:06.000
Updated Date
2023-06-09T00:03:47.000
Closed Date
2021-09-16T14:48:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74106429904536000,-96.68691665807381000)
Unique Key
500t000000rK3qVAAS
21-00863793
Service Request Number: 21-00863793 • Address: 5511 MCCAIN CT, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00863793
Address
5511 MCCAIN CT, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-20T14:34:12.000
Updated Date
2023-06-09T00:02:01.000
Closed Date
2021-09-20T14:34:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66034597066163000,-96.96976178217680000)
Unique Key
500t000000rLtPSAA0
21-00851450
Service Request Number: 21-00851450 • Address: 1715 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00851450
Address
1715 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-15T15:38:45.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-15T15:38:45.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77724503176019500,-96.79520046150010000)
Unique Key
500t000000rJituAAC
21-00853348
Service Request Number: 21-00853348 • Address: 12900 WINDFALL CIR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00853348
Address
12900 WINDFALL CIR, DALLAS, TX, 75253
City Council District
8
Department
Transportation
Service Request Type
Traffic - Street Closure - TRN
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-16T12:49:20.000
Updated Date
2023-10-25T14:24:09.000
Closed Date
2021-09-16T12:49:20.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67460753068187000,-96.62097123750623000)
Unique Key
500t000000rJyOnAAK
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