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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00851787
Service Request Number: 21-00851787 • Address: 3300 JEROME ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00851787
Address
3300 JEROME ST, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-09-16T08:49:24.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-16T08:49:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78722542192670000,-96.73869872010540000)
Unique Key
500t000000rJmshAAC
21-00865206
Service Request Number: 21-00865206 • Address: 5407 MELROSE AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00865206
Address
5407 MELROSE AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-09-21T09:26:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-21T09:26:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81549549182780400,-96.77715524738912000)
Unique Key
500t000000rMAwAAAW
21-00865447
Service Request Number: 21-00865447 • Address: 7182 SANTA MONICA DR, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00865447
Address
7182 SANTA MONICA DR, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-09-21T10:07:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-21T10:07:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80966978665042400,-96.73886037062744000)
Unique Key
500t000000rMCrcAAG
21-00851888
Service Request Number: 21-00851888 • Address: 2434 PROVINCE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00851888
Address
2434 PROVINCE LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T09:07:00.000
Updated Date
2023-06-09T00:03:26.000
Closed Date
2021-09-16T09:07:00.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82236913906967000,-96.67378743992718000)
Unique Key
500t000000rJnbAAAS
21-00853044
Service Request Number: 21-00853044 • Address: 5928 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00853044
Address
5928 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-25T00:59:00.000
Status
Closed
Created Date
2021-09-16T11:52:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T11:52:17.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86536630491686000,-96.80730149498801000)
Unique Key
500t000000rJvwbAAC
21-00867208
Service Request Number: 21-00867208 • Address: 18523 FORTSON AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00867208
Address
18523 FORTSON AVE, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-09-21T15:54:10.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-21T15:54:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00377279175235400,-96.79405001962476000)
Unique Key
500t000000rMSdKAAW
21-00851624
Service Request Number: 21-00851624 • Address: 6952 DALHART LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00851624
Address
6952 DALHART LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T08:14:53.000
Updated Date
2023-06-09T00:03:24.000
Closed Date
2021-09-16T08:14:53.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84023857209409400,-96.73954666392132000)
Unique Key
500t000000rJlUEAA0
21-00849897
Service Request Number: 21-00849897 • Address: 5706 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00849897
Address
5706 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-11T00:59:00.000
Status
Closed
Created Date
2021-09-15T14:07:45.000
Updated Date
2023-06-09T00:03:08.000
Closed Date
2021-09-15T14:07:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85103272480490000,-96.81502606635007000)
Unique Key
500t000000rJSGIAA4
20-01093812
Service Request Number: 20-01093812 • Address: 3118 TOURAINE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01093812
Address
3118 TOURAINE DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T09:34:20.000
Updated Date
2023-06-09T03:29:37.000
Closed Date
2020-11-05T09:34:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76121220723850000,-96.87204543701303000)
Unique Key
500t000000bkfOyAAI
20-01100387
Service Request Number: 20-01100387 • Address: 1500 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01100387
Address
1500 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-06T16:59:49.000
Updated Date
2023-06-09T03:25:45.000
Closed Date
2020-11-06T16:59:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70849795691464000,-96.80180201230415000)
Unique Key
500t000000bl2VCAAY
21-00862703
Service Request Number: 21-00862703 • Address: 148 CLIFF HEIGHTS CIR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00862703
Address
148 CLIFF HEIGHTS CIR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T12:34:57.000
Updated Date
2023-06-09T00:01:55.000
Closed Date
2021-09-20T12:34:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65506055105019000,-96.82085485453257000)
Unique Key
500t000000rLjQDAA0
21-00865286
Service Request Number: 21-00865286 • Address: MASON DELLS DR & HILL HAVEN DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00865286
Address
MASON DELLS DR & HILL HAVEN DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-09-21T09:38:43.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-21T09:38:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90477432675190500,-96.77641690755397000)
Unique Key
500t000000rMBHmAAO
20-01097252
Service Request Number: 20-01097252 • Address: 14011 BROOKGREEN DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01097252
Address
14011 BROOKGREEN DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-05T23:19:38.000
Updated Date
2023-06-09T03:25:19.000
Closed Date
2020-11-05T23:19:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93282384319626000,-96.76292609652718000)
Unique Key
500t000000bkrDzAAI
21-00861036
Service Request Number: 21-00861036 • Address: 1700 N CARROLL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00861036
Address
1700 N CARROLL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-09-20T07:10:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T07:10:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80284025367376000,-96.78030805203872000)
Unique Key
500t000000rLUWPAA4
21-00850884
Service Request Number: 21-00850884 • Address: HERMOSA DR & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00850884
Address
HERMOSA DR & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T16:48:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-15T16:48:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83418209893512000,-96.69163757496095000)
Unique Key
500t000000rJZ2SAAW
21-00856744
Service Request Number: 21-00856744 • Address: 1975 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00856744
Address
1975 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed
Created Date
2021-09-17T11:34:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-17T11:34:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76766500193259000,-96.90269798840383000)
Unique Key
500t000000rKS1hAAG
21-00866884
Service Request Number: 21-00866884 • Address: 4100 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00866884
Address
4100 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-09-21T14:56:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-21T14:56:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70211754058892000,-96.79151342685321000)
Unique Key
500t000000rMQybAAG
21-00857801
Service Request Number: 21-00857801 • Address: 2423 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00857801
Address
2423 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-17T14:58:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-17T14:58:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71946098902723000,-96.78372580471823000)
Unique Key
500t000000rKbSgAAK
21-00860070
Service Request Number: 21-00860070 • Address: 5500 MATALEE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00860070
Address
5500 MATALEE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-19T08:49:03.000
Updated Date
2023-06-09T00:01:27.000
Closed Date
2021-09-19T08:49:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83254392699538500,-96.77452700520737000)
Unique Key
500t000000rLI49AAG
21-00858391
Service Request Number: 21-00858391 • Address: 1826 WEST SHORE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00858391
Address
1826 WEST SHORE DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-17T16:55:13.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-17T16:55:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81011588265395000,-96.73872478345620000)
Unique Key
500t000000rKfNWAA0
21-00863584
Service Request Number: 21-00863584 • Address: 7259 S JANMAR DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00863584
Address
7259 S JANMAR DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T15:25:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-20T15:25:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90627407547495400,-96.78237999983350000)
Unique Key
500t000000rLrniAAC
21-00867954
Service Request Number: 21-00867954 • Address: 542 E R L THORNTON FWY EB, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00867954
Address
542 E R L THORNTON FWY EB, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-21T09:18:06.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-21T09:18:06.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77011019850560600,-96.80151399117630000)
Unique Key
500t000000rheYwAAI
21-00852255
Service Request Number: 21-00852255 • Address: 1830 CORSICANA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00852255
Address
1830 CORSICANA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-14T00:59:00.000
Status
Closed
Created Date
2021-09-16T09:58:45.000
Updated Date
2023-06-09T00:03:30.000
Closed Date
2021-09-16T09:58:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77577216595819000,-96.79202084530489000)
Unique Key
500t000000rJomiAAC
21-00862613
Service Request Number: 21-00862613 • Address: 6808 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00862613
Address
6808 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T12:14:58.000
Updated Date
2023-06-09T00:01:53.000
Closed Date
2021-09-20T12:14:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83215870198018400,-96.74414024004416000)
Unique Key
500t000000rLiCRAA0
20-01094941
Service Request Number: 20-01094941 • Address: 2278 LOVING AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01094941
Address
2278 LOVING AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic - Street Closure - TRN
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed
Created Date
2020-11-05T13:19:05.000
Updated Date
2023-06-09T03:24:56.000
Closed Date
2020-11-05T13:19:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81403759096852000,-96.73487122633576000)
Unique Key
500t000000bkk6EAAQ
21-00853020
Service Request Number: 21-00853020 • Address: 4032 RANGER DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00853020
Address
4032 RANGER DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-14T00:59:00.000
Status
Closed
Created Date
2021-09-16T11:48:42.000
Updated Date
2023-06-09T00:03:37.000
Closed Date
2021-09-16T11:48:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79059346960697500,-96.89904642430206000)
Unique Key
500t000000rJvXHAA0
20-01095973
Service Request Number: 20-01095973 • Address: 7616 PIEDMONT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01095973
Address
7616 PIEDMONT DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-05T15:25:22.000
Updated Date
2023-06-09T03:25:04.000
Closed Date
2020-11-05T15:25:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75667170496079500,-96.68969736578485000)
Unique Key
500t000000bknEgAAI
21-00855341
Service Request Number: 21-00855341 • Address: 4221 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00855341
Address
4221 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-16T17:26:02.000
Updated Date
2023-06-09T00:03:54.000
Closed Date
2021-09-16T17:26:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75203227884959000,-96.76633840129811000)
Unique Key
500t000000rKI62AAG
21-00860074
Service Request Number: 21-00860074 • Address: 5500 MATALEE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00860074
Address
5500 MATALEE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-19T08:51:08.000
Updated Date
2023-06-09T00:01:27.000
Closed Date
2021-09-19T08:51:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83254392699538500,-96.77452700520737000)
Unique Key
500t000000rLI5aAAG
21-00860529
Service Request Number: 21-00860529 • Address: TIMBERGLEN RD & DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00860529
Address
TIMBERGLEN RD & DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-19T14:32:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-19T14:32:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00354885004521000,-96.82890072668610000)
Unique Key
500t000000rLMbZAAW
20-01093372
Service Request Number: 20-01093372 • Address: 2222 LAWRENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01093372
Address
2222 LAWRENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-04T18:38:31.000
Updated Date
2023-06-09T03:29:33.000
Closed Date
2020-11-04T18:38:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74927781117498400,-96.75965220145432000)
Unique Key
500t000000bkbr0AAA
21-00851297
Service Request Number: 21-00851297 • Address: 7151 NANDINA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00851297
Address
7151 NANDINA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-15T21:38:43.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-15T21:38:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65896621794394000,-96.77120280286796000)
Unique Key
500t000000rJf7PAAS
21-00851419
Service Request Number: 21-00851419 • Address: 5353 BONITA AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00851419
Address
5353 BONITA AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T05:44:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T05:44:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81819257577615000,-96.77805268238208000)
Unique Key
500t000000rJi1YAAS
21-00856709
Service Request Number: 21-00856709 • Address: 100 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00856709
Address
100 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-17T11:29:35.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-17T11:29:35.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66215047766217000,-96.82261019252685000)
Unique Key
500t000000rKSEfAAO
21-00863252
Service Request Number: 21-00863252 • Address: STONEHOLLOW WAY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00863252
Address
STONEHOLLOW WAY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-20T14:29:31.000
Updated Date
2023-06-09T00:02:01.000
Closed Date
2021-09-20T14:29:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99908616176709600,-96.81804578399210000)
Unique Key
500t000000rLpFNAA0
21-00864638
Service Request Number: 21-00864638 • Address: COIT RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00864638
Address
COIT RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-20T11:02:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T11:02:38.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99771707752719000,-96.76791862705868000)
Unique Key
500t000000rM5CEAA0
21-00853860
Service Request Number: 21-00853860 • Address: 11323 RUPLEY LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00853860
Address
11323 RUPLEY LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T14:23:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T14:23:09.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85513557874734000,-96.68638422563866000)
Unique Key
500t000000rK2OpAAK
21-00865696
Service Request Number: 21-00865696 • Address: 311 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00865696
Address
311 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-09-21T10:46:35.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-21T10:46:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74572290150178600,-96.79961316402340000)
Unique Key
500t000000rMFCvAAO
21-00858498
Service Request Number: 21-00858498 • Address: 13844 PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00858498
Address
13844 PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-17T15:37:36.000
Updated Date
2023-06-09T00:01:02.000
Closed Date
2021-09-17T15:37:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93636548045921000,-96.77524774846216000)
Unique Key
500t000000rKguhAAC
20-01098789
Service Request Number: 20-01098789 • Address: 7845 LA VERDURA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01098789
Address
7845 LA VERDURA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-06T09:19:45.000
Updated Date
2023-06-09T03:25:21.000
Closed Date
2020-11-06T09:19:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96701190358847000,-96.77066012810300000)
Unique Key
500t000000bkxtgAAA
20-01093678
Service Request Number: 20-01093678 • Address: 12561 LOCHMEADOWS DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01093678
Address
12561 LOCHMEADOWS DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T08:43:20.000
Updated Date
2023-06-09T03:29:37.000
Closed Date
2020-11-05T08:43:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91876206572920000,-96.85183698671868000)
Unique Key
500t000000bked2AAA
20-01091974
Service Request Number: 20-01091974 • Address: 3796 WALDORF DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01091974
Address
3796 WALDORF DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-04T13:30:19.000
Updated Date
2023-06-09T03:29:20.000
Closed Date
2020-11-04T13:30:19.000
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89708400789801000,-96.85160136532983000)
Unique Key
500t000000bkXanAAE
21-00864659
Service Request Number: 21-00864659 • Address: MEANDERING WAY & ARAPAHO RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00864659
Address
MEANDERING WAY & ARAPAHO RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-20T14:22:40.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-20T14:22:40.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96208073994168000,-96.77862683592518000)
Unique Key
500t000000rM65QAAS
20-01101005
Service Request Number: 20-01101005 • Address: FERGUSON RD & LAKELAND DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01101005
Address
FERGUSON RD & LAKELAND DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-07T08:39:00.000
Updated Date
2023-06-09T03:25:54.000
Closed Date
2020-11-07T08:39:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81192744360071000,-96.70144731958244000)
Unique Key
500t000000bl4gNAAQ
21-00858896
Service Request Number: 21-00858896 • Address: 3866 STATEOAK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00858896
Address
3866 STATEOAK DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-15T00:59:00.000
Status
Closed
Created Date
2021-09-18T02:53:19.000
Updated Date
2023-06-09T00:01:13.000
Closed Date
2021-09-18T02:53:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67383019486323000,-96.75706295697888000)
Unique Key
500t000000rKwPFAA0
20-01235999
Service Request Number: 20-01235999 • Address: 3639 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01235999
Address
3639 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-28T09:25:54.000
Updated Date
2023-06-09T03:04:49.000
Closed Date
2020-12-28T09:25:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78548515577637000,-96.88077107555382000)
Unique Key
500t000000dyoGEAAY
21-00535861
Service Request Number: 21-00535861 • Address: 3304 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00535861
Address
3304 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T14:40:13.000
Updated Date
2023-06-09T01:03:47.000
Closed Date
2021-06-11T14:40:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82803268108764000,-96.82825757864100000)
Unique Key
500t000000mzxweAAA
20-01093324
Service Request Number: 20-01093324 • Address: 1100 S BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01093324
Address
1100 S BECKLEY AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-04T18:17:32.000
Updated Date
2023-06-09T03:29:33.000
Closed Date
2020-11-04T18:17:32.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73443835619196000,-96.82270284935741000)
Unique Key
500t000000bkbpwAAA
20-01088487
Service Request Number: 20-01088487 • Address: 7756 STONEHURST ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01088487
Address
7756 STONEHURST ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
Closed
Created Date
2020-11-03T12:39:29.000
Updated Date
2023-06-09T03:28:47.000
Closed Date
2020-11-03T12:39:29.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74144621558779000,-96.68845778599646000)
Unique Key
500t000000bkIeaAAE
20-01100671
Service Request Number: 20-01100671 • Address: OAK GATE LN & LEROY RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01100671
Address
OAK GATE LN & LEROY RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-09T00:59:00.000
Status
Closed
Created Date
2020-11-07T08:54:23.000
Updated Date
2023-06-09T03:25:56.000
Closed Date
2020-11-07T08:54:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74254517953877000,-96.64355370268245000)
Unique Key
500t000000bl3ikAAA
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