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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01094933
Service Request Number: 20-01094933 • Address: 8719 FOREST HILLS BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01094933
Address
8719 FOREST HILLS BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T13:16:25.000
Updated Date
2023-06-09T03:24:56.000
Closed Date
2020-11-05T13:16:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82270009422709000,-96.71035708827237000)
Unique Key
500t000000bkk3KAAQ
20-01093481
Service Request Number: 20-01093481 • Address: 3125 TOURAINE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01093481
Address
3125 TOURAINE DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-04T17:40:20.000
Updated Date
2023-06-09T03:29:31.000
Closed Date
2020-11-04T17:40:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76141740840427000,-96.87190226102350000)
Unique Key
500t000000bkcfwAAA
20-01102048
Service Request Number: 20-01102048 • Address: 6436 DUNSTAN LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01102048
Address
6436 DUNSTAN LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-08T11:15:56.000
Updated Date
2023-06-09T03:26:08.000
Closed Date
2020-11-08T11:15:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84821374035495000,-96.75074035371246000)
Unique Key
500t000000bl9AMAAY
21-00559633
Service Request Number: 21-00559633 • Address: 3904 KINGSFORD AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00559633
Address
3904 KINGSFORD AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T13:48:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T13:48:04.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77122978266790000,-96.66462116176658000)
Unique Key
500t000000nNb3LAAS
21-00540701
Service Request Number: 21-00540701 • Address: 900 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00540701
Address
900 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T12:06:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T12:06:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66215949203683500,-96.81069581203029000)
Unique Key
500t000000n0XUvAAM
20-01097237
Service Request Number: 20-01097237 • Address: 10264 TIMBER TRAIL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01097237
Address
10264 TIMBER TRAIL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-05T16:55:54.000
Updated Date
2023-06-09T03:25:11.000
Closed Date
2020-11-05T16:55:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88611078972919000,-96.85746813287278000)
Unique Key
500t000000bkr5PAAQ
20-01091946
Service Request Number: 20-01091946 • Address: BERNAL DR & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01091946
Address
BERNAL DR & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-04T13:36:17.000
Updated Date
2023-06-09T03:29:20.000
Closed Date
2020-11-04T13:36:17.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.77846432234026000,-96.90704328262619000)
Unique Key
500t000000bkXUAAA2
21-00542410
Service Request Number: 21-00542410 • Address: 7719 LINWOOD AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00542410
Address
7719 LINWOOD AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T13:31:47.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-14T13:31:47.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84959541983451000,-96.82890744486535000)
Unique Key
500t000000n0grnAAA
21-00540087
Service Request Number: 21-00540087 • Address: 6431 TALBOT PKWY, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00540087
Address
6431 TALBOT PKWY, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T09:10:46.000
Updated Date
2023-06-12T01:16:56.000
Closed Date
2021-06-14T09:10:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66947867063523000,-96.85666942866044000)
Unique Key
500t000000n0TzyAAE
21-00542154
Service Request Number: 21-00542154 • Address: CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00542154
Address
CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T13:40:04.000
Updated Date
2023-06-12T01:17:13.000
Closed Date
2021-06-14T13:40:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77868877515915000,-96.90561863954930000)
Unique Key
500t000000n0h0yAAA
21-00543144
Service Request Number: 21-00543144 • Address: 3200 KNIGHT ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00543144
Address
3200 KNIGHT ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T15:58:01.000
Updated Date
2023-06-12T01:17:25.000
Closed Date
2021-06-14T15:58:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81237996128680000,-96.81178060771290000)
Unique Key
500t000000n0nQnAAI
21-00540757
Service Request Number: 21-00540757 • Address: 2807 HIGHWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00540757
Address
2807 HIGHWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T11:05:15.000
Updated Date
2023-06-12T01:17:04.000
Closed Date
2021-06-14T11:05:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82961542581113400,-96.66671108799025000)
Unique Key
500t000000n0YDNAA2
20-01094617
Service Request Number: 20-01094617 • Address: 5836 ST MARKS CIR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01094617
Address
5836 ST MARKS CIR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T12:15:07.000
Updated Date
2023-06-09T03:29:45.000
Closed Date
2020-11-05T12:15:07.000
Outcome
Work Could not be Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.88960863032242000,-96.80664464557006000)
Unique Key
500t000000bkinSAAQ
21-00540951
Service Request Number: 21-00540951 • Address: 2436 HILLSBORO AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00540951
Address
2436 HILLSBORO AVE, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T11:51:59.000
Updated Date
2023-06-12T01:17:07.000
Closed Date
2021-06-14T11:51:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81587668621565000,-96.67418527902717000)
Unique Key
500t000000n0Zr4AAE
20-01100530
Service Request Number: 20-01100530 • Address: 2815 N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01100530
Address
2815 N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-06T21:10:01.000
Updated Date
2023-06-09T03:25:54.000
Closed Date
2020-11-06T21:10:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75964188958560000,-96.66557598031281000)
Unique Key
500t000000bl32zAAA
21-00539773
Service Request Number: 21-00539773 • Address: 6338 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00539773
Address
6338 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T10:08:57.000
Updated Date
2023-06-12T01:16:59.000
Closed Date
2021-06-14T10:08:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87562460997072000,-96.79662906525505000)
Unique Key
500t000000n0RytAAE
21-00541875
Service Request Number: 21-00541875 • Address: 207 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00541875
Address
207 N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-06-14T14:56:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-14T14:56:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74618537628890600,-96.85706368551648000)
Unique Key
500t000000n0fRJAAY
21-00539388
Service Request Number: 21-00539388 • Address: 4700 KOLLOCH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00539388
Address
4700 KOLLOCH DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T09:19:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T09:19:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70409062292862000,-96.75732069876491000)
Unique Key
500t000000n0PCfAAM
20-01101628
Service Request Number: 20-01101628 • Address: 3505 HIGH VISTA DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-01101628
Address
3505 HIGH VISTA DR, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2020-11-07T23:06:22.000
Updated Date
2023-06-09T03:26:04.000
Closed Date
2020-11-07T23:06:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91238273227149000,-96.86066247938273000)
Unique Key
500t000000bl6MdAAI
20-01097600
Service Request Number: 20-01097600 • Address: OAK GATE LN & LEROY RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01097600
Address
OAK GATE LN & LEROY RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-08T00:59:00.000
Status
Closed
Created Date
2020-11-06T10:01:03.000
Updated Date
2023-06-09T03:25:23.000
Closed Date
2020-11-06T10:01:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74254517953877000,-96.64355370268245000)
Unique Key
500t000000bktMIAAY
21-00540494
Service Request Number: 21-00540494 • Address: 2515 WILMA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00540494
Address
2515 WILMA ST, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T11:32:53.000
Updated Date
2023-06-12T01:17:07.000
Closed Date
2021-06-14T11:32:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66777728859781000,-96.78034977762846000)
Unique Key
500t000000n0WA2AAM
21-00542263
Service Request Number: 21-00542263 • Address: 1435 FOXGROVE CIR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00542263
Address
1435 FOXGROVE CIR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T14:10:11.000
Updated Date
2023-06-12T01:17:17.000
Closed Date
2021-06-14T14:10:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82094642850313400,-96.68948403655435000)
Unique Key
500t000000n0hf3AAA
21-00541978
Service Request Number: 21-00541978 • Address: LEMMON AVE & DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00541978
Address
LEMMON AVE & DALLAS NORTH TOLLWAY SB, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T15:07:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T15:07:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82152735943924400,-96.81692173411443000)
Unique Key
500t000000n0g0OAAQ
20-01091854
Service Request Number: 20-01091854 • Address: 6207 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01091854
Address
6207 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed
Created Date
2020-11-04T13:15:45.000
Updated Date
2023-06-09T03:29:18.000
Closed Date
2020-11-04T13:15:45.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87466792349863500,-96.79961754253422000)
Unique Key
500t000000bkX89AAE
21-00542281
Service Request Number: 21-00542281 • Address: 2900 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00542281
Address
2900 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T15:51:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T15:51:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76547703424806000,-96.76041796942249000)
Unique Key
500t000000n0gBUAAY
21-00541036
Service Request Number: 21-00541036 • Address: 9041 BIRD LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00541036
Address
9041 BIRD LN, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-14T13:09:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T13:09:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68954508527331000,-96.74083881701102000)
Unique Key
500t000000n0aTrAAI
20-01086980
Service Request Number: 20-01086980 • Address: 1719 SHADY GLEN LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-01086980
Address
1719 SHADY GLEN LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-02T17:26:35.000
Updated Date
2023-06-09T03:28:27.000
Closed Date
2020-11-02T17:26:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67588584245691000,-96.84988965625462000)
Unique Key
500t000000bkAs0AAE
21-00541936
Service Request Number: 21-00541936 • Address: SPRING VALLEY RD & HILLCREST RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00541936
Address
SPRING VALLEY RD & HILLCREST RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T15:02:45.000
Updated Date
2023-06-12T01:17:21.000
Closed Date
2021-06-14T15:02:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93994458314233000,-96.78625644037850000)
Unique Key
500t000000n0fFsAAI
21-00540228
Service Request Number: 21-00540228 • Address: 11931 QUINCY LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00540228
Address
11931 QUINCY LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-06-14T11:05:30.000
Updated Date
2023-06-12T01:17:04.000
Closed Date
2021-06-14T11:05:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.91155247856292000,-96.81431087956291000)
Unique Key
500t000000n0UsTAAU
21-00542243
Service Request Number: 21-00542243 • Address: 6338 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00542243
Address
6338 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T10:08:57.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-14T10:08:57.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87562460997072000,-96.79662906525505000)
Unique Key
500t000000n0hVIAAY
21-00543475
Service Request Number: 21-00543475 • Address: 6530 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00543475
Address
6530 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T11:51:25.000
Updated Date
2023-06-12T01:17:07.000
Closed Date
2021-06-14T11:51:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87560639481876000,-96.79289574168014000)
Unique Key
500t000000n0r2wAAA
21-00541240
Service Request Number: 21-00541240 • Address: CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00541240
Address
CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-14T13:40:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T13:40:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77868877515915000,-96.90561863954930000)
Unique Key
500t000000n0aMdAAI
21-00540647
Service Request Number: 21-00540647 • Address: 15909 PRESTON RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00540647
Address
15909 PRESTON RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T11:58:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T11:58:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96438663811273500,-96.80472331086142000)
Unique Key
500t000000n0WrmAAE
20-01094551
Service Request Number: 20-01094551 • Address: 2117 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01094551
Address
2117 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-05T11:45:11.000
Updated Date
2023-06-09T03:29:43.000
Closed Date
2020-11-05T11:45:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76917782310178000,-96.90287012259411000)
Unique Key
500t000000bkiCqAAI
20-01098501
Service Request Number: 20-01098501 • Address: 10714 CHECOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01098501
Address
10714 CHECOTA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-06T11:48:29.000
Updated Date
2023-06-09T03:25:30.000
Closed Date
2020-11-06T11:48:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73957190260435400,-96.64155139098446000)
Unique Key
500t000000bkwhDAAQ
20-01094150
Service Request Number: 20-01094150 • Address: 3926 LIVELY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01094150
Address
3926 LIVELY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T10:46:36.000
Updated Date
2023-06-09T03:29:41.000
Closed Date
2020-11-05T10:46:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87346841733299000,-96.84908117791498000)
Unique Key
500t000000bkgDEAAY
21-00540996
Service Request Number: 21-00540996 • Address: 519 BROOKS AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00540996
Address
519 BROOKS AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T13:02:40.000
Updated Date
2023-06-12T01:17:12.000
Closed Date
2021-06-14T13:02:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73640143319466500,-96.83157547340628000)
Unique Key
500t000000n0aC2AAI
20-01090987
Service Request Number: 20-01090987 • Address: 181 S NACHITA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01090987
Address
181 S NACHITA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed
Created Date
2020-11-04T10:27:52.000
Updated Date
2023-06-09T03:29:11.000
Closed Date
2020-11-04T10:27:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71057069718326000,-96.66510045421697000)
Unique Key
500t000000bkThcAAE
21-00540746
Service Request Number: 21-00540746 • Address: 6338 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00540746
Address
6338 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-14T10:08:57.000
Updated Date
2023-06-12T01:16:59.000
Closed Date
2021-06-14T10:08:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87562460997072000,-96.79662906525505000)
Unique Key
500t000000n0Y7ZAAU
20-01100999
Service Request Number: 20-01100999 • Address: 10937 DESDEMONA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01100999
Address
10937 DESDEMONA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-07T10:29:19.000
Updated Date
2023-06-09T03:25:56.000
Closed Date
2020-11-07T10:29:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84574080126160600,-96.67924777411392000)
Unique Key
500t000000bl4fjAAA
20-01087835
Service Request Number: 20-01087835 • Address: FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-01087835
Address
FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
Closed
Created Date
2020-11-03T10:56:25.000
Updated Date
2023-06-09T03:28:41.000
Closed Date
2020-11-03T10:56:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99781050230246000,-96.78126647822134000)
Unique Key
500t000000bkGVzAAM
21-00541706
Service Request Number: 21-00541706 • Address: 3611 JAMES ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00541706
Address
3611 JAMES ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-06-14T14:36:09.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-14T14:36:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77311536020286000,-96.72160913600295000)
Unique Key
500t000000n0eZ2AAI
21-00540712
Service Request Number: 21-00540712 • Address: 6954 LEAMEADOW DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00540712
Address
6954 LEAMEADOW DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-06-14T12:09:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T12:09:01.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.95432856775418000,-96.78779101472324000)
Unique Key
500t000000n0Xn3AAE
20-01087024
Service Request Number: 20-01087024 • Address: 3007 JUNE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01087024
Address
3007 JUNE DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-02T18:33:14.000
Updated Date
2023-06-09T03:28:29.000
Closed Date
2020-11-02T18:33:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72340126296861000,-96.86994173409028000)
Unique Key
500t000000bkB6NAAU
21-00540164
Service Request Number: 21-00540164 • Address: 4700 FOREST LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00540164
Address
4700 FOREST LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T10:58:58.000
Updated Date
2023-06-12T01:17:04.000
Closed Date
2021-06-14T10:58:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90932727290391600,-96.82791696827678000)
Unique Key
500t000000n0UWnAAM
21-00541434
Service Request Number: 21-00541434 • Address: 6338 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00541434
Address
6338 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-14T14:06:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T14:06:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87562460997072000,-96.79662906525505000)
Unique Key
500t000000n0d2SAAQ
21-00539240
Service Request Number: 21-00539240 • Address: CHRYSALIS DR & W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00539240
Address
CHRYSALIS DR & W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T09:00:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T09:00:02.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.64766960665389000,-96.85878160932265000)
Unique Key
500t000000n0Oj8AAE
21-00539702
Service Request Number: 21-00539702 • Address: 2544 SUNDANCE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00539702
Address
2544 SUNDANCE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T09:59:38.000
Updated Date
2023-06-12T01:16:59.000
Closed Date
2021-06-14T09:59:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99532318328146000,-96.87095084391845000)
Unique Key
500t000000n0RZIAA2
21-00660992
Service Request Number: 21-00660992 • Address: 9250 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00660992
Address
9250 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-18T23:59:00.000
Status
Closed
Created Date
2021-07-17T12:14:20.000
Updated Date
2023-06-09T00:40:49.000
Closed Date
2021-07-17T12:14:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82904443268338000,-96.70478722489369000)
Unique Key
500t000000oLr4AAAS
21-00541670
Service Request Number: 21-00541670 • Address: 8320 SUMMERSET DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00541670
Address
8320 SUMMERSET DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T14:32:03.000
Updated Date
2023-06-12T01:17:20.000
Closed Date
2021-06-14T14:32:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64398761524514500,-96.96586706318035000)
Unique Key
500t000000n0eN1AAI
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