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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00852030
Service Request Number: 21-00852030 • Address: 7907 SILVERDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00852030
Address
7907 SILVERDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T09:29:10.000
Updated Date
2023-06-09T00:03:28.000
Closed Date
2021-09-16T09:29:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65187778338236000,-96.83430138659658000)
Unique Key
500t000000rJofbAAC
21-00862522
Service Request Number: 21-00862522 • Address: FERGUSON RD & GRAYCLIFF DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00862522
Address
FERGUSON RD & GRAYCLIFF DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T11:59:54.000
Updated Date
2023-06-09T00:01:53.000
Closed Date
2021-09-20T11:59:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80355840049000400,-96.71191592943265000)
Unique Key
500t000000rLhmmAAC
21-00851332
Service Request Number: 21-00851332 • Address: 512 W 8TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00851332
Address
512 W 8TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-15T22:53:41.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-15T22:53:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74793991578253000,-96.83049526391656000)
Unique Key
500t000000rJfm7AAC
21-00865488
Service Request Number: 21-00865488 • Address: 900 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00865488
Address
900 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-21T10:13:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-21T10:13:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65050048501582600,-96.83789799291430000)
Unique Key
500t000000rMA5VAAW
21-00854411
Service Request Number: 21-00854411 • Address: 8900 E R L THORNTON SERV EB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00854411
Address
8900 E R L THORNTON SERV EB, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T15:53:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-16T15:53:59.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79540683444184000,-96.69138960362520000)
Unique Key
500t000000rK6rkAAC
21-00857012
Service Request Number: 21-00857012 • Address: 200 REUNION BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00857012
Address
200 REUNION BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-17T12:28:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-17T12:28:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77433326967949500,-96.81309258107837000)
Unique Key
500t000000rKUxBAAW
21-00863957
Service Request Number: 21-00863957 • Address: 2307 SCOTLAND DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00863957
Address
2307 SCOTLAND DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-20T16:29:23.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-20T16:29:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70026677502995000,-96.78502632537060000)
Unique Key
500t000000rLuahAAC
20-01091854
Service Request Number: 20-01091854 • Address: 6207 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01091854
Address
6207 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed
Created Date
2020-11-04T13:15:45.000
Updated Date
2023-06-09T03:29:18.000
Closed Date
2020-11-04T13:15:45.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87466792349863500,-96.79961754253422000)
Unique Key
500t000000bkX89AAE
21-00868136
Service Request Number: 21-00868136 • Address: 2539 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00868136
Address
2539 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-18T09:43:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-18T09:43:26.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70335204686826000,-96.78307475345436000)
Unique Key
500t000000rhgKaAAI
21-00852033
Service Request Number: 21-00852033 • Address: 6321 N JIM MILLER RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00852033
Address
6321 N JIM MILLER RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T09:29:17.000
Updated Date
2023-06-09T00:03:28.000
Closed Date
2021-09-16T09:29:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80170179397521000,-96.69416834606812000)
Unique Key
500t000000rJofvAAC
21-00865840
Service Request Number: 21-00865840 • Address: ALTA MESA DR & PLAZA BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00865840
Address
ALTA MESA DR & PLAZA BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-21T11:14:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-21T11:14:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65615894880525000,-96.77623575874514000)
Unique Key
500t000000rMGe4AAG
20-01086980
Service Request Number: 20-01086980 • Address: 1719 SHADY GLEN LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-01086980
Address
1719 SHADY GLEN LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-02T17:26:35.000
Updated Date
2023-06-09T03:28:27.000
Closed Date
2020-11-02T17:26:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67588584245691000,-96.84988965625462000)
Unique Key
500t000000bkAs0AAE
20-01163312
Service Request Number: 20-01163312 • Address: 3204 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01163312
Address
3204 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-30T12:36:06.000
Updated Date
2023-06-09T03:13:36.000
Closed Date
2020-11-30T12:36:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82732870711295000,-96.82922351493328000)
Unique Key
500t000000cZvA9AAK
21-00875676
Service Request Number: 21-00875676 • Address: 836 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00875676
Address
836 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-20T13:59:17.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-20T13:59:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84353419475888000,-96.71015593478640000)
Unique Key
500t000000riz9iAAA
21-00857684
Service Request Number: 21-00857684 • Address: 1400 MIRAGE CANYON DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00857684
Address
1400 MIRAGE CANYON DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-17T14:41:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-17T14:41:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65345614415339500,-96.84406276823341000)
Unique Key
500t000000rKaLVAA0
21-00858781
Service Request Number: 21-00858781 • Address: 3222 TENNESSEE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00858781
Address
3222 TENNESSEE AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-17T14:59:54.000
Updated Date
2023-06-09T00:01:00.000
Closed Date
2021-09-17T14:59:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71094193660236000,-96.84612008432954000)
Unique Key
500t000000rKnoAAAS
21-00858856
Service Request Number: 21-00858856 • Address: 7458 ROSEMONT RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00858856
Address
7458 ROSEMONT RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-17T23:57:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-17T23:57:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72601342442710000,-96.69394446443626000)
Unique Key
500t000000rKri0AAC
21-00853989
Service Request Number: 21-00853989 • Address: 2810 GAY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00853989
Address
2810 GAY ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-16T13:08:32.000
Updated Date
2023-06-09T00:03:41.000
Closed Date
2021-09-16T13:08:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77292178173549000,-96.74428249422111000)
Unique Key
500t000000rK3dBAAS
21-00860275
Service Request Number: 21-00860275 • Address: 9568 MILLRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00860275
Address
9568 MILLRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-19T11:04:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-19T11:04:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90465939842040000,-96.73102761948594000)
Unique Key
500t000000rLJfiAAG
21-00849845
Service Request Number: 21-00849845 • Address: 6520 DARTBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00849845
Address
6520 DARTBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T13:59:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-15T13:59:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94542169476033400,-96.79477019487422000)
Unique Key
500t000000rJRvJAAW
21-00855057
Service Request Number: 21-00855057 • Address: 3600 JEFFRIES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00855057
Address
3600 JEFFRIES ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-16T16:08:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-16T16:08:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76612786225615000,-96.76217689841688000)
Unique Key
500t000000rKC5PAAW
21-00861031
Service Request Number: 21-00861031 • Address: 5747 L B J TEXPRESS WB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00861031
Address
5747 L B J TEXPRESS WB, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T07:06:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-20T07:06:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92614268580085500,-96.80908711893810000)
Unique Key
500t000000rLUQMAA4
20-01094551
Service Request Number: 20-01094551 • Address: 2117 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01094551
Address
2117 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-05T11:45:11.000
Updated Date
2023-06-09T03:29:43.000
Closed Date
2020-11-05T11:45:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76917782310178000,-96.90287012259411000)
Unique Key
500t000000bkiCqAAI
20-01098501
Service Request Number: 20-01098501 • Address: 10714 CHECOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01098501
Address
10714 CHECOTA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-06T11:48:29.000
Updated Date
2023-06-09T03:25:30.000
Closed Date
2020-11-06T11:48:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73957190260435400,-96.64155139098446000)
Unique Key
500t000000bkwhDAAQ
21-00862825
Service Request Number: 21-00862825 • Address: 2810 GAY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00862825
Address
2810 GAY ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-20T11:01:19.000
Updated Date
2023-06-09T00:01:49.000
Closed Date
2021-09-20T11:01:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77292178173549000,-96.74428249422111000)
Unique Key
500t000000rLkdXAAS
20-01094150
Service Request Number: 20-01094150 • Address: 3926 LIVELY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01094150
Address
3926 LIVELY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T10:46:36.000
Updated Date
2023-06-09T03:29:41.000
Closed Date
2020-11-05T10:46:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87346841733299000,-96.84908117791498000)
Unique Key
500t000000bkgDEAAY
21-00860265
Service Request Number: 21-00860265 • Address: 2500 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00860265
Address
2500 CLIFF CREEK CROSSING DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-09-19T10:59:57.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-19T10:59:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.64970668412184600,-96.85938423002622000)
Unique Key
500t000000rLJQLAA4
21-00860943
Service Request Number: 21-00860943 • Address: 3428 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00860943
Address
3428 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-19T20:35:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-19T20:35:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90208933620381000,-96.86269645153368000)
Unique Key
500t000000rLRQ4AAO
21-00864287
Service Request Number: 21-00864287 • Address: 6602 HARVEST GLEN DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00864287
Address
6602 HARVEST GLEN DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-09-20T18:52:56.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-20T18:52:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95035067691195000,-96.79765569074281000)
Unique Key
500t000000rLyziAAC
21-00851622
Service Request Number: 21-00851622 • Address: LIVELY LN & MIDWAY RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00851622
Address
LIVELY LN & MIDWAY RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T08:14:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T08:14:28.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.87265316431308500,-96.83859671972391000)
Unique Key
500t000000rJlTLAA0
20-01090987
Service Request Number: 20-01090987 • Address: 181 S NACHITA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01090987
Address
181 S NACHITA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-06T00:59:00.000
Status
Closed
Created Date
2020-11-04T10:27:52.000
Updated Date
2023-06-09T03:29:11.000
Closed Date
2020-11-04T10:27:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71057069718326000,-96.66510045421697000)
Unique Key
500t000000bkThcAAE
21-00856455
Service Request Number: 21-00856455 • Address: 314 N BAGLEY ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00856455
Address
314 N BAGLEY ST, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-17T10:48:31.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-17T10:48:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74763928310637000,-96.91259072184297000)
Unique Key
500t000000rKQQIAA4
21-00860834
Service Request Number: 21-00860834 • Address: L B J ACRD WB & PLANO RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00860834
Address
L B J ACRD WB & PLANO RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-19T18:25:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-19T18:25:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88630645113239000,-96.70046328795730000)
Unique Key
500t000000rLQ05AAG
21-00854136
Service Request Number: 21-00854136 • Address: 3000 HIGHLAND RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00854136
Address
3000 HIGHLAND RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T15:05:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-16T15:05:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79535307197262000,-96.70101096132899000)
Unique Key
500t000000rK4dMAAS
21-00860375
Service Request Number: 21-00860375 • Address: 11031 DENTON DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00860375
Address
11031 DENTON DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-19T12:11:33.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-19T12:11:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88289469221724000,-96.88462128861785000)
Unique Key
500t000000rLKj4AAG
21-00856518
Service Request Number: 21-00856518 • Address: 1908 WHITEDOVE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00856518
Address
1908 WHITEDOVE DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-17T09:31:50.000
Updated Date
2023-06-09T00:04:04.000
Closed Date
2021-09-17T09:31:50.000
Outcome
Request Transferred
Priority
Priority
Method Received Desc
Proactive
Lat Long Value
(32.69182056416436000,-96.85122138813168000)
Unique Key
500t000000rKQsbAAG
20-01100999
Service Request Number: 20-01100999 • Address: 10937 DESDEMONA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01100999
Address
10937 DESDEMONA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-07T10:29:19.000
Updated Date
2023-06-09T03:25:56.000
Closed Date
2020-11-07T10:29:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84574080126160600,-96.67924777411392000)
Unique Key
500t000000bl4fjAAA
21-00850203
Service Request Number: 21-00850203 • Address: ABRAMS RD & FISHER RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00850203
Address
ABRAMS RD & FISHER RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T14:52:10.000
Updated Date
2023-06-09T00:03:11.000
Closed Date
2021-09-15T14:52:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85510307217695000,-96.75181725593897000)
Unique Key
500t000000rJURFAA4
21-00852649
Service Request Number: 21-00852649 • Address: 6602 HARVEST GLEN DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00852649
Address
6602 HARVEST GLEN DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-16T10:54:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-16T10:54:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95035067691195000,-96.79765569074281000)
Unique Key
500t000000rJsotAAC
21-00850124
Service Request Number: 21-00850124 • Address: 6300 HUMORESQUE DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
21-00850124
Address
6300 HUMORESQUE DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-09-15T14:40:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-15T14:40:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67173249143598000,-96.80157148068616000)
Unique Key
500t000000rJToXAAW
20-01087835
Service Request Number: 20-01087835 • Address: FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-01087835
Address
FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-05T00:59:00.000
Status
Closed
Created Date
2020-11-03T10:56:25.000
Updated Date
2023-06-09T03:28:41.000
Closed Date
2020-11-03T10:56:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99781050230246000,-96.78126647822134000)
Unique Key
500t000000bkGVzAAM
21-00850321
Service Request Number: 21-00850321 • Address: BRIDAL WREATH LN & CREPE MYRTLE LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00850321
Address
BRIDAL WREATH LN & CREPE MYRTLE LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T15:09:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-15T15:09:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69575845973927400,-96.87283177875148000)
Unique Key
500t000000rJUcyAAG
21-00855158
Service Request Number: 21-00855158 • Address: 1214 RECORD CROSSING RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00855158
Address
1214 RECORD CROSSING RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T21:13:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T21:13:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81488752234215400,-96.86409282129225000)
Unique Key
500t000000rKDjkAAG
21-00858913
Service Request Number: 21-00858913 • Address: 3240 HOMER ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00858913
Address
3240 HOMER ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-18T05:36:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-18T05:36:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82781987734292000,-96.78195772566461000)
Unique Key
500t000000rKylzAAC
21-00858261
Service Request Number: 21-00858261 • Address: 8741 CLARK RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00858261
Address
8741 CLARK RD, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-15T00:59:00.000
Status
Closed
Created Date
2021-09-17T16:26:04.000
Updated Date
2023-06-09T00:01:06.000
Closed Date
2021-09-17T16:26:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64943876432724000,-96.94317895890633000)
Unique Key
500t000000rKeOAAA0
21-00851456
Service Request Number: 21-00851456 • Address: 1431 APPLE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00851456
Address
1431 APPLE ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-14T00:59:00.000
Status
Closed
Created Date
2021-09-16T07:08:26.000
Updated Date
2023-06-09T00:03:22.000
Closed Date
2021-09-16T07:08:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79727706646572000,-96.78245546252943000)
Unique Key
500t000000rJizJAAS
21-00853644
Service Request Number: 21-00853644 • Address: 5701 ASH LN, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00853644
Address
5701 ASH LN, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-16T13:46:00.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-16T13:46:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79884001448002000,-96.75161845728508000)
Unique Key
500t000000rK1DiAAK
21-00864613
Service Request Number: 21-00864613 • Address: 7200 WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00864613
Address
7200 WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-21T03:28:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-21T03:28:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.87988596579210600,-96.78090343004038000)
Unique Key
500t000000rM3n3AAC
21-00855082
Service Request Number: 21-00855082 • Address: S WESTMORELAND RD & W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00855082
Address
S WESTMORELAND RD & W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-16T19:48:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-16T19:48:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74358035989861000,-96.87422311699251000)
Unique Key
500t000000rKCdlAAG
21-00463020
Service Request Number: 21-00463020 • Address: AUDELIA RD & FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00463020
Address
AUDELIA RD & FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-05-22T12:54:41.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-22T12:54:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89252346930217000,-96.71791791149214000)
Unique Key
500t000000mDBloAAG
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