311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00523096
Service Request Number: 21-00523096 • Address: 10508 GOODNIGHT LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00523096
Address
10508 GOODNIGHT LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-09T09:56:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T09:56:24.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86683542534458000,-96.90227933263827000)
Unique Key
500t000000myeTOAAY
21-00526805
Service Request Number: 21-00526805 • Address: 1627 NOB HILL RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00526805
Address
1627 NOB HILL RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T17:22:56.000
Updated Date
2023-06-09T01:00:35.000
Closed Date
2021-06-09T17:22:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76487932867808400,-96.83876982773300000)
Unique Key
500t000000mz3KcAAI
21-00521901
Service Request Number: 21-00521901 • Address: 11602 FEATHERBROOK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00521901
Address
11602 FEATHERBROOK DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T20:54:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T20:54:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84973080615329600,-96.65920173304538000)
Unique Key
500t000000myTnHAAU
21-00627798
Service Request Number: 21-00627798 • Address: 1921 HOUGHTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00627798
Address
1921 HOUGHTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-07T13:18:59.000
Updated Date
2023-06-12T01:12:09.000
Closed Date
2021-07-07T13:18:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74485619024726000,-96.69430977005070000)
Unique Key
500t000000o04LIAAY
21-00525756
Service Request Number: 21-00525756 • Address: 2262 MARBURG ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00525756
Address
2262 MARBURG ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-09T15:55:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T15:55:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75167831966475500,-96.76140843037660000)
Unique Key
500t000000myvB9AAI
21-00521536
Service Request Number: 21-00521536 • Address: 6215 SOUTHPOINT DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00521536
Address
6215 SOUTHPOINT DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-08T17:59:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T17:59:35.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97631659157617000,-96.79896744288959000)
Unique Key
500t000000myQwgAAE
21-00525569
Service Request Number: 21-00525569 • Address: 2818 WILHURT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00525569
Address
2818 WILHURT AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T15:28:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T15:28:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70738714681289000,-96.77603714649070000)
Unique Key
500t000000myu0UAAQ
21-00518799
Service Request Number: 21-00518799 • Address: 7560 OSAGE PLAZA PKWY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00518799
Address
7560 OSAGE PLAZA PKWY, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T11:23:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T11:23:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99682783136398000,-96.77285078358638000)
Unique Key
500t000000myAVKAA2
21-00521958
Service Request Number: 21-00521958 • Address: 1800 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00521958
Address
1800 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T21:43:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T21:43:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80081958452585400,-96.78465168803200000)
Unique Key
500t000000myUL4AAM
21-00524876
Service Request Number: 21-00524876 • Address: 1801 SANGER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00524876
Address
1801 SANGER AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T14:06:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T14:06:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76549909574574000,-96.78064806969348000)
Unique Key
500t000000myqCXAAY
21-00519121
Service Request Number: 21-00519121 • Address: 3100 SANTA TERESA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00519121
Address
3100 SANTA TERESA AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-08T12:10:46.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-08T12:10:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82958694176762000,-96.66405699621832000)
Unique Key
500t000000myCuTAAU
21-00522829
Service Request Number: 21-00522829 • Address: 9800 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00522829
Address
9800 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T09:25:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T09:25:41.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82155679237800000,-96.67837487355092000)
Unique Key
500t000000myceSAAQ
21-00523963
Service Request Number: 21-00523963 • Address: 126 S MURDEAUX LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00523963
Address
126 S MURDEAUX LN, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-08T15:39:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T15:39:24.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71185179282739000,-96.69308904480130000)
Unique Key
500t000000myjoFAAQ
21-00843942
Service Request Number: 21-00843942 • Address: 8909 JENNIE LEE LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00843942
Address
8909 JENNIE LEE LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-09-14T08:52:03.000
Updated Date
2023-06-09T00:11:07.000
Closed Date
2021-09-14T08:52:03.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75452851758877400,-96.67019841392322000)
Unique Key
500t000000rIZfOAAW
21-00526352
Service Request Number: 21-00526352 • Address: 1627 NOB HILL RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00526352
Address
1627 NOB HILL RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-09T17:22:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T17:22:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76487932867808400,-96.83876982773300000)
Unique Key
500t000000myxw3AAA
21-00518677
Service Request Number: 21-00518677 • Address: 7701 APPLECROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00518677
Address
7701 APPLECROSS LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-08T11:06:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T11:06:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97465737218074000,-96.77442635203772000)
Unique Key
500t000000my9szAAA
21-00524773
Service Request Number: 21-00524773 • Address: 1011 GALLANT FOX DR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00524773
Address
1011 GALLANT FOX DR, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T13:51:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T13:51:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73608953213545000,-96.92970228719192000)
Unique Key
500t000000mypZBAAY
21-00522196
Service Request Number: 21-00522196 • Address: WALNUT HILL LN & MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00522196
Address
WALNUT HILL LN & MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T07:34:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-09T07:34:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88062718774287400,-96.85629292855221000)
Unique Key
500t000000myXa6AAE
21-00627584
Service Request Number: 21-00627584 • Address: 646 AKRON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00627584
Address
646 AKRON ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-07-07T13:53:13.000
Updated Date
2023-06-12T01:12:10.000
Closed Date
2021-07-07T13:53:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Web
Lat Long Value
(32.77695203385384600,-96.83373389461272000)
Unique Key
500t000000o02mWAAQ
21-00519019
Service Request Number: 21-00519019 • Address: 14900 LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00519019
Address
14900 LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T11:53:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T11:53:54.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.69115781013586000,-96.56114361182017000)
Unique Key
500t000000myC9gAAE
21-00518764
Service Request Number: 21-00518764 • Address: 400 OLIVE ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00518764
Address
400 OLIVE ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T11:18:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-08T11:18:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78442034878696600,-96.79441651469016000)
Unique Key
500t000000myAULAA2
20-01232401
Service Request Number: 20-01232401 • Address: 6730 BRADBURY LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01232401
Address
6730 BRADBURY LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-26T00:59:00.000
Status
Closed
Created Date
2020-12-24T13:59:23.000
Updated Date
2023-06-09T03:02:01.000
Closed Date
2020-12-24T13:59:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91282350080326000,-96.78967127896884000)
Unique Key
500t000000dySlgAAE
21-00524874
Service Request Number: 21-00524874 • Address: 1114 MCADAMS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00524874
Address
1114 MCADAMS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T14:05:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T14:05:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71823664005818000,-96.84068751346751000)
Unique Key
500t000000myqB5AAI
21-00518783
Service Request Number: 21-00518783 • Address: 6466 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00518783
Address
6466 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T11:20:47.000
Updated Date
2023-06-09T00:59:22.000
Closed Date
2021-06-08T11:20:47.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86620783175841000,-96.75207005153997000)
Unique Key
500t000000myA4cAAE
21-00522095
Service Request Number: 21-00522095 • Address: 5800 FOREST HAVEN TRL, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00522095
Address
5800 FOREST HAVEN TRL, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T06:22:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T06:22:25.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.67541703441430000,-96.83247899248022000)
Unique Key
500t000000myWhiAAE
21-00805089
Service Request Number: 21-00805089 • Address: 14125 BROOKRIDGE CIR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00805089
Address
14125 BROOKRIDGE CIR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T14:40:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T14:40:40.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.94012458434537000,-96.78494067932710000)
Unique Key
500t000000qWt0IAAS
21-00311907
Service Request Number: 21-00311907 • Address: 4222 N HALL ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00311907
Address
4222 N HALL ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-07T09:45:55.000
Updated Date
2023-06-09T01:57:43.000
Closed Date
2021-04-07T09:45:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81465626007267000,-96.81294344311694000)
Unique Key
500t000000jwbQlAAI
21-00526314
Service Request Number: 21-00526314 • Address: 3855 ENOLA GAY AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00526314
Address
3855 ENOLA GAY AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T17:12:30.000
Updated Date
2023-06-09T01:00:33.000
Closed Date
2021-06-09T17:12:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76990918399262400,-96.66086351521017000)
Unique Key
500t000000myxfgAAA
21-00521390
Service Request Number: 21-00521390 • Address: 15504 BAY POINT DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00521390
Address
15504 BAY POINT DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T17:16:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T17:16:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.95987441980295000,-96.79704243543829000)
Unique Key
500t000000myPerAAE
21-00520657
Service Request Number: 21-00520657 • Address: 5609 RICHARD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00520657
Address
5609 RICHARD AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-08T14:49:14.000
Updated Date
2023-06-09T00:59:35.000
Closed Date
2021-06-08T14:49:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81936329141773000,-96.77210009744869000)
Unique Key
500t000000myM5nAAE
21-00526585
Service Request Number: 21-00526585 • Address: 1831 BENNETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00526585
Address
1831 BENNETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T16:39:39.000
Updated Date
2023-06-09T01:00:31.000
Closed Date
2021-06-09T16:39:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80819671247293000,-96.77678565082218000)
Unique Key
500t000000mz0K9AAI
21-00526512
Service Request Number: 21-00526512 • Address: WALNUT HILL LN & EDGEMERE RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00526512
Address
WALNUT HILL LN & EDGEMERE RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-09T18:35:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-09T18:35:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87987275939095000,-96.79322451916780000)
Unique Key
500t000000myzWtAAI
21-00524519
Service Request Number: 21-00524519 • Address: 5323 LIVINGSTON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00524519
Address
5323 LIVINGSTON AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T13:14:23.000
Updated Date
2023-06-09T01:00:16.000
Closed Date
2021-06-09T13:14:23.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83485608923766000,-96.82122822455752000)
Unique Key
500t000000mynxsAAA
21-00526732
Service Request Number: 21-00526732 • Address: 2200 CROWN RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00526732
Address
2200 CROWN RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T19:09:25.000
Updated Date
2023-06-09T01:00:37.000
Closed Date
2021-06-09T19:09:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90032138872954400,-96.90647102248123000)
Unique Key
500t000000mz2MIAAY
21-00525853
Service Request Number: 21-00525853 • Address: 3608 BOWSER CT, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00525853
Address
3608 BOWSER CT, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T16:08:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-09T16:08:21.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81741646228997000,-96.81001247491620000)
Unique Key
500t000000myvcPAAQ
21-00524772
Service Request Number: 21-00524772 • Address: 9414 LANSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00524772
Address
9414 LANSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T13:51:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-09T13:51:20.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.86686981270058000,-96.72180655844814000)
Unique Key
500t000000myp8CAAQ
21-00522889
Service Request Number: 21-00522889 • Address: 3608 BOWSER PL, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00522889
Address
3608 BOWSER PL, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T09:32:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-09T09:32:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81948819945943500,-96.81242557620116000)
Unique Key
500t000000mycBRAAY
21-00524654
Service Request Number: 21-00524654 • Address: 7368 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00524654
Address
7368 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T13:35:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T13:35:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99750566788049000,-96.77761581702595000)
Unique Key
500t000000myouhAAA
21-00518834
Service Request Number: 21-00518834 • Address: 3624 WALDORF DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00518834
Address
3624 WALDORF DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T11:28:07.000
Updated Date
2023-06-09T00:59:22.000
Closed Date
2021-06-08T11:28:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89703461931069000,-96.85870705712617000)
Unique Key
500t000000myAxaAAE
21-00524758
Service Request Number: 21-00524758 • Address: 4000 FUREY ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00524758
Address
4000 FUREY ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T13:49:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T13:49:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79009430823074000,-96.87703790788653000)
Unique Key
500t000000mypUQAAY
21-00524349
Service Request Number: 21-00524349 • Address: 7235 HAVERFORD DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00524349
Address
7235 HAVERFORD DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T12:47:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T12:47:27.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85152887842792000,-96.73842317531353000)
Unique Key
500t000000mymmRAAQ
21-00526808
Service Request Number: 21-00526808 • Address: 1660 W FIVE MILE PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00526808
Address
1660 W FIVE MILE PKWY, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T19:31:44.000
Updated Date
2023-06-09T01:00:37.000
Closed Date
2021-06-09T19:31:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69950750425475000,-96.84852681055581000)
Unique Key
500t000000mz3MdAAI
21-00523066
Service Request Number: 21-00523066 • Address: 9804 MICHELLE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00523066
Address
9804 MICHELLE DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T09:52:46.000
Updated Date
2023-06-09T01:00:01.000
Closed Date
2021-06-09T09:52:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68722969853395500,-96.65290213630854000)
Unique Key
500t000000mydpkAAA
21-00520483
Service Request Number: 21-00520483 • Address: 10520 SAND SPRINGS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00520483
Address
10520 SAND SPRINGS AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-08T15:14:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T15:14:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75783792563414000,-96.64224887394413000)
Unique Key
500t000000myLPuAAM
21-00521080
Service Request Number: 21-00521080 • Address: MEANDERING WAY & LARCHVIEW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00521080
Address
MEANDERING WAY & LARCHVIEW DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T16:29:11.000
Updated Date
2023-06-09T00:59:42.000
Closed Date
2021-06-08T16:29:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94523639447272000,-96.77804479673040000)
Unique Key
500t000000myNyCAAU
21-00521230
Service Request Number: 21-00521230 • Address: 3144 HARBINGER LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00521230
Address
3144 HARBINGER LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T16:48:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T16:48:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99462469700049000,-96.86603262119476000)
Unique Key
500t000000myOtHAAU
21-00526606
Service Request Number: 21-00526606 • Address: TEAGARDEN RD & PASSION DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00526606
Address
TEAGARDEN RD & PASSION DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T17:29:03.000
Updated Date
2023-06-09T01:00:35.000
Closed Date
2021-06-09T17:29:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67607817882148400,-96.64758040694215000)
Unique Key
500t000000mz0ZvAAI
21-00525732
Service Request Number: 21-00525732 • Address: 3605 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00525732
Address
3605 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-09T15:51:28.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-09T15:51:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83075799455276000,-96.73296864237368000)
Unique Key
500t000000myuyPAAQ
21-00526204
Service Request Number: 21-00526204 • Address: GAILBROOK LN & DILIDO RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00526204
Address
GAILBROOK LN & DILIDO RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T16:55:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-09T16:55:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80912670374549000,-96.68936972604834000)
Unique Key
500t000000myxDwAAI
21-00665639
Service Request Number: 21-00665639 • Address: 3028 LARKSPUR LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00665639
Address
3028 LARKSPUR LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-17T09:04:59.000
Updated Date
2023-06-09T00:40:43.000
Closed Date
2021-07-17T09:04:59.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69685348985314000,-96.86995121864832000)
Unique Key
500t000000oMYl5AAG