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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00521189
Service Request Number: 21-00521189 • Address: 414 KONAWA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00521189
Address
414 KONAWA DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T16:42:38.000
Updated Date
2023-06-09T00:59:44.000
Closed Date
2021-06-08T16:42:38.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70851216995077000,-96.68600173500664000)
Unique Key
500t000000myOfFAAU
21-00520632
Service Request Number: 21-00520632 • Address: 921 ABIGALE LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00520632
Address
921 ABIGALE LN, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T15:33:02.000
Updated Date
2023-06-09T00:59:38.000
Closed Date
2021-06-08T15:33:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68584068197198000,-96.58228620417559000)
Unique Key
500t000000myMGFAA2
21-00521859
Service Request Number: 21-00521859 • Address: 10950 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00521859
Address
10950 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T20:34:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T20:34:13.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.84752859303487000,-96.64093467065489000)
Unique Key
500t000000myTZ5AAM
21-00522104
Service Request Number: 21-00522104 • Address: 11231 DWARFS CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00522104
Address
11231 DWARFS CIR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-08T15:02:09.000
Updated Date
2023-06-09T00:59:37.000
Closed Date
2021-06-08T15:02:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90141766923116500,-96.84228563993870000)
Unique Key
500t000000myWprAAE
21-00522097
Service Request Number: 21-00522097 • Address: 7201 CUTTER MILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00522097
Address
7201 CUTTER MILL DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-08T14:06:32.000
Updated Date
2023-06-09T00:59:33.000
Closed Date
2021-06-08T14:06:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98094812080203000,-96.78128384970849000)
Unique Key
500t000000myWjtAAE
21-00524849
Service Request Number: 21-00524849 • Address: 13838 PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00524849
Address
13838 PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T14:02:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T14:02:13.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.93626444524820000,-96.77540443771380000)
Unique Key
500t000000myq1UAAQ
21-00524776
Service Request Number: 21-00524776 • Address: 3238 IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00524776
Address
3238 IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T13:51:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T13:51:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80777717188128400,-96.87166506214818000)
Unique Key
500t000000mypEyAAI
21-00519392
Service Request Number: 21-00519392 • Address: QUINCY LN & FOREST LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00519392
Address
QUINCY LN & FOREST LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T12:47:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T12:47:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90958476015568000,-96.81432940670193000)
Unique Key
500t000000myEaYAAU
21-00521775
Service Request Number: 21-00521775 • Address: DENTON DR & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00521775
Address
DENTON DR & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-08T19:51:22.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-08T19:51:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88115340354118400,-96.88392009983829000)
Unique Key
500t000000mySw8AAE
21-00522125
Service Request Number: 21-00522125 • Address: 4650 AVONDALE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00522125
Address
4650 AVONDALE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-09T07:05:26.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-09T07:05:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81809388671083400,-96.79747155610568000)
Unique Key
500t000000myX9DAAU
21-00661371
Service Request Number: 21-00661371 • Address: 9250 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00661371
Address
9250 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-17T15:20:02.000
Updated Date
2023-06-09T00:40:52.000
Closed Date
2021-07-17T15:20:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82904443268338000,-96.70478722489369000)
Unique Key
500t000000oLt3nAAC
21-00525707
Service Request Number: 21-00525707 • Address: 9129 BLUECREST DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00525707
Address
9129 BLUECREST DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T15:47:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T15:47:53.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.63772209478331400,-96.82465301886677000)
Unique Key
500t000000myt8TAAQ
21-00522514
Service Request Number: 21-00522514 • Address: 1641 NOKOMIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00522514
Address
1641 NOKOMIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T08:38:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T08:38:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70347948985550000,-96.84764937765060000)
Unique Key
500t000000mya5gAAA
20-01244480
Service Request Number: 20-01244480 • Address: 1917 VILLAGE WAY, DALLAS, TX, 75216 • Department: Transportation and Public Works Department
Service Request Number
20-01244480
Address
1917 VILLAGE WAY, DALLAS, TX, 75216
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-29T17:35:41.000
Updated Date
2023-06-09T02:48:58.000
Closed Date
2020-12-29T17:35:41.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70847203870873000,-96.79777498159108000)
Unique Key
500t000000dzWQYAA2
21-00522062
Service Request Number: 21-00522062 • Address: 631 EDGEDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00522062
Address
631 EDGEDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-09T03:12:12.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-09T03:12:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65022418015992400,-96.83280001473607000)
Unique Key
500t000000myVjqAAE
20-01241896
Service Request Number: 20-01241896 • Address: HONDO AVE & ROSEWOOD AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-01241896
Address
HONDO AVE & ROSEWOOD AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-12-29T12:24:10.000
Updated Date
2023-06-09T03:06:20.000
Closed Date
2020-12-29T12:24:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80744663619918000,-96.82440879449341000)
Unique Key
500t000000dzJzDAAU
21-00520054
Service Request Number: 21-00520054 • Address: 9414 LANSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00520054
Address
9414 LANSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T14:19:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T14:19:36.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86686981270058000,-96.72180655844814000)
Unique Key
500t000000myIvnAAE
21-00525926
Service Request Number: 21-00525926 • Address: 4311 BELMONT AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00525926
Address
4311 BELMONT AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T16:19:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T16:19:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80796726845210000,-96.78968555526282000)
Unique Key
500t000000myvcQAAQ
21-00523236
Service Request Number: 21-00523236 • Address: 1908 S COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00523236
Address
1908 S COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T10:14:32.000
Updated Date
2023-06-09T01:00:03.000
Closed Date
2021-06-09T10:14:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72535567072250000,-96.89131114518685000)
Unique Key
500t000000myfQkAAI
21-00526548
Service Request Number: 21-00526548 • Address: 3916 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00526548
Address
3916 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T17:18:30.000
Updated Date
2023-06-09T01:00:35.000
Closed Date
2021-06-09T17:18:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69680438187281600,-96.81445779270594000)
Unique Key
500t000000myqDqAAI
21-00521875
Service Request Number: 21-00521875 • Address: 1614 HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00521875
Address
1614 HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T20:38:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T20:38:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74062434592093000,-96.69137298019871000)
Unique Key
500t000000myTcYAAU
21-00522949
Service Request Number: 21-00522949 • Address: 9730 MAPLEHILL DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00522949
Address
9730 MAPLEHILL DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T09:39:18.000
Updated Date
2023-06-09T01:00:01.000
Closed Date
2021-06-09T09:39:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87387870329407000,-96.72090230871028000)
Unique Key
500t000000myd65AAA
21-00522984
Service Request Number: 21-00522984 • Address: 5007 PURDUE AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00522984
Address
5007 PURDUE AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-06-09T09:43:23.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-09T09:43:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85435086131794000,-96.82517246629682000)
Unique Key
500t000000mydPIAAY
21-00526159
Service Request Number: 21-00526159 • Address: 272 W LAWSON RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00526159
Address
272 W LAWSON RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T16:50:00.000
Updated Date
2023-06-09T01:00:33.000
Closed Date
2021-06-09T16:50:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69822605798699000,-96.57544703640788000)
Unique Key
500t000000myx3rAAA
21-00520207
Service Request Number: 21-00520207 • Address: NOEL RD & ALPHA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00520207
Address
NOEL RD & ALPHA RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T14:41:18.000
Updated Date
2023-06-09T00:59:35.000
Closed Date
2021-06-08T14:41:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93282424453302000,-96.81810505448890000)
Unique Key
500t000000myJulAAE
21-00524639
Service Request Number: 21-00524639 • Address: 3608 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00524639
Address
3608 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T13:33:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-09T13:33:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81144187289260000,-96.80203159074250000)
Unique Key
500t000000myopDAAQ
21-00524454
Service Request Number: 21-00524454 • Address: 10610 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00524454
Address
10610 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T13:03:12.000
Updated Date
2023-06-09T01:00:16.000
Closed Date
2021-06-09T13:03:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89149755980611000,-96.71071657767628000)
Unique Key
500t000000mynAFAAY
21-00524986
Service Request Number: 21-00524986 • Address: CORINTH ST & BOTHAM JEAN BLVD, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00524986
Address
CORINTH ST & BOTHAM JEAN BLVD, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T14:20:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T14:20:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76511292804669000,-96.78947649434497000)
Unique Key
500t000000myqpTAAQ
21-00520699
Service Request Number: 21-00520699 • Address: 4814 MARCH AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00520699
Address
4814 MARCH AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-08T15:42:05.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-08T15:42:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84668273110453000,-96.82848791159624000)
Unique Key
500t000000myMcQAAU
21-00526806
Service Request Number: 21-00526806 • Address: 1915 UTICA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00526806
Address
1915 UTICA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T19:50:27.000
Updated Date
2023-06-09T01:00:37.000
Closed Date
2021-06-09T19:50:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74486258549543000,-96.68572105228546000)
Unique Key
500t000000mz3KwAAI
21-00526733
Service Request Number: 21-00526733 • Address: 5635 YOLANDA CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00526733
Address
5635 YOLANDA CIR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T16:45:30.000
Updated Date
2023-06-09T01:00:31.000
Closed Date
2021-06-09T16:45:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88813533204843000,-96.81190203464932000)
Unique Key
500t000000mz2M9AAI
21-00519716
Service Request Number: 21-00519716 • Address: 8005 WOODHUE RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00519716
Address
8005 WOODHUE RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T13:33:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-08T13:33:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79625611992392500,-96.70741468507430000)
Unique Key
500t000000myGgwAAE
21-00519419
Service Request Number: 21-00519419 • Address: 1614 HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00519419
Address
1614 HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-06-08T12:50:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T12:50:56.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74062434592093000,-96.69137298019871000)
Unique Key
500t000000myEksAAE
21-00525980
Service Request Number: 21-00525980 • Address: CHANNEL DR & BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00525980
Address
CHANNEL DR & BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T16:25:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T16:25:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89185920021033400,-96.87900811662672000)
Unique Key
500t000000mywE5AAI
21-00738712
Service Request Number: 21-00738712 • Address: 5015 COLTER DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00738712
Address
5015 COLTER DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-10T13:57:10.000
Updated Date
2023-06-09T00:43:49.000
Closed Date
2021-08-10T13:57:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78717080218962000,-96.70951487761512000)
Unique Key
500t000000pY9fbAAC
21-00742216
Service Request Number: 21-00742216 • Address: 8633 BAUMGARTEN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00742216
Address
8633 BAUMGARTEN DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-11T10:46:12.000
Updated Date
2023-06-09T00:16:00.000
Closed Date
2021-08-11T10:46:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80425052730661400,-96.69368224571016000)
Unique Key
500t000000pYijsAAC
21-00519951
Service Request Number: 21-00519951 • Address: 7201 CUTTER MILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00519951
Address
7201 CUTTER MILL DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-08T14:06:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T14:06:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98094812080203000,-96.78128384970849000)
Unique Key
500t000000myIJoAAM
21-00524448
Service Request Number: 21-00524448 • Address: SUNNYVALE ST & SUTTER ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00524448
Address
SUNNYVALE ST & SUTTER ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-06-09T13:02:39.000
Updated Date
2023-06-09T01:00:16.000
Closed Date
2021-06-09T13:02:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71826017521024000,-96.79088351418432000)
Unique Key
500t000000mynScAAI
21-00520768
Service Request Number: 21-00520768 • Address: 4849 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00520768
Address
4849 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T15:50:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-08T15:50:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72070614497974000,-96.90636255894786000)
Unique Key
500t000000myMqTAAU
21-00523306
Service Request Number: 21-00523306 • Address: 10000 VENETIAN WAY, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00523306
Address
10000 VENETIAN WAY, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T10:22:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T10:22:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88133909017096000,-96.87275873102911000)
Unique Key
500t000000myfsdAAA
21-00526592
Service Request Number: 21-00526592 • Address: 3002 KLONDIKE DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00526592
Address
3002 KLONDIKE DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T16:45:46.000
Updated Date
2023-06-09T01:00:31.000
Closed Date
2021-06-09T16:45:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81845606538199400,-96.66359292561836000)
Unique Key
500t000000mz0IPAAY
21-00518912
Service Request Number: 21-00518912 • Address: 4350 HALLMARK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00518912
Address
4350 HALLMARK DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T11:38:08.000
Updated Date
2023-06-09T00:59:24.000
Closed Date
2021-06-08T11:38:08.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90524858037050000,-96.83563488390554000)
Unique Key
500t000000myAxWAAU
20-01024059
Service Request Number: 20-01024059 • Address: 16660 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01024059
Address
16660 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-13T08:16:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-13T08:16:33.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97753429873683500,-96.78881623580891000)
Unique Key
500t000000aSmiZAAS
20-01023894
Service Request Number: 20-01023894 • Address: 1400 CAPE COD DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01023894
Address
1400 CAPE COD DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-13T06:09:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-13T06:09:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71258279945506000,-96.80370774853309000)
Unique Key
500t000000aSlpIAAS
20-01024851
Service Request Number: 20-01024851 • Address: 4302 MUNGER AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01024851
Address
4302 MUNGER AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-13T10:00:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-13T10:00:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80278869811791500,-96.78373922767423000)
Unique Key
500t000000aSqE1AAK
20-01024695
Service Request Number: 20-01024695 • Address: 1412 BROOKHAVEN DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-01024695
Address
1412 BROOKHAVEN DR, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-13T08:59:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-13T08:59:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73049373867602000,-96.82567188883564000)
Unique Key
500t000000aSplQAAS
21-00341234
Service Request Number: 21-00341234 • Address: 3807 OCTAVIA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00341234
Address
3807 OCTAVIA ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-16T14:41:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-16T14:41:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75787762979593500,-96.76617553468681000)
Unique Key
500t000000kfX69AAE
21-00743838
Service Request Number: 21-00743838 • Address: APEX AVE & FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00743838
Address
APEX AVE & FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-04T23:59:00.000
Status
Closed
Created Date
2021-08-11T16:43:37.000
Updated Date
2023-06-09T00:16:22.000
Closed Date
2021-08-11T16:43:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84526322593780000,-96.66149343094710000)
Unique Key
500t000000pYvdPAAS
21-00342372
Service Request Number: 21-00342372 • Address: 321 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00342372
Address
321 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-16T14:08:23.000
Updated Date
2023-06-09T01:51:07.000
Closed Date
2021-04-16T14:08:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74771462716683000,-96.82849293073276000)
Unique Key
500t000000kfdt1AAA
20-01026238
Service Request Number: 20-01026238 • Address: 339 AVENUE E, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01026238
Address
339 AVENUE E, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-10-13T12:40:22.000
Updated Date
2023-06-09T03:30:53.000
Closed Date
2020-10-13T12:40:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74561801053015000,-96.79495858276029000)
Unique Key
500t000000aSunPAAS
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