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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00862703
Service Request Number: 21-00862703 • Address: 148 CLIFF HEIGHTS CIR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00862703
Address
148 CLIFF HEIGHTS CIR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T12:34:57.000
Updated Date
2023-06-09T00:01:55.000
Closed Date
2021-09-20T12:34:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65506055105019000,-96.82085485453257000)
Unique Key
500t000000rLjQDAA0
21-00865286
Service Request Number: 21-00865286 • Address: MASON DELLS DR & HILL HAVEN DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00865286
Address
MASON DELLS DR & HILL HAVEN DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-09-21T09:38:43.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-21T09:38:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90477432675190500,-96.77641690755397000)
Unique Key
500t000000rMBHmAAO
21-00861036
Service Request Number: 21-00861036 • Address: 1700 N CARROLL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00861036
Address
1700 N CARROLL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-09-20T07:10:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T07:10:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80284025367376000,-96.78030805203872000)
Unique Key
500t000000rLUWPAA4
21-00850884
Service Request Number: 21-00850884 • Address: HERMOSA DR & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00850884
Address
HERMOSA DR & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T16:48:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-15T16:48:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83418209893512000,-96.69163757496095000)
Unique Key
500t000000rJZ2SAAW
21-00856744
Service Request Number: 21-00856744 • Address: 1975 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00856744
Address
1975 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed
Created Date
2021-09-17T11:34:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-17T11:34:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76766500193259000,-96.90269798840383000)
Unique Key
500t000000rKS1hAAG
21-00866884
Service Request Number: 21-00866884 • Address: 4100 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00866884
Address
4100 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-09-21T14:56:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-21T14:56:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70211754058892000,-96.79151342685321000)
Unique Key
500t000000rMQybAAG
21-00833114
Service Request Number: 21-00833114 • Address: 8038 MOUNTAIN KNOLL CT, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00833114
Address
8038 MOUNTAIN KNOLL CT, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-09-09T21:52:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T21:52:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65616026021469000,-96.96580475897785000)
Unique Key
500t000000qw14OAAQ
21-00418071
Service Request Number: 21-00418071 • Address: CEDAR CREST BLVD & MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00418071
Address
CEDAR CREST BLVD & MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-05-10T15:00:52.000
Updated Date
2023-06-09T01:41:06.000
Closed Date
2021-05-10T15:00:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74242536668518000,-96.78822237008082000)
Unique Key
500t000000ldojFAAQ
21-00857801
Service Request Number: 21-00857801 • Address: 2423 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00857801
Address
2423 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-20T00:59:00.000
Status
Closed
Created Date
2021-09-17T14:58:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-17T14:58:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71946098902723000,-96.78372580471823000)
Unique Key
500t000000rKbSgAAK
21-00860070
Service Request Number: 21-00860070 • Address: 5500 MATALEE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00860070
Address
5500 MATALEE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-19T08:49:03.000
Updated Date
2023-06-09T00:01:27.000
Closed Date
2021-09-19T08:49:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83254392699538500,-96.77452700520737000)
Unique Key
500t000000rLI49AAG
21-00858391
Service Request Number: 21-00858391 • Address: 1826 WEST SHORE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00858391
Address
1826 WEST SHORE DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-17T16:55:13.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-17T16:55:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81011588265395000,-96.73872478345620000)
Unique Key
500t000000rKfNWAA0
21-00863584
Service Request Number: 21-00863584 • Address: 7259 S JANMAR DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00863584
Address
7259 S JANMAR DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T15:25:47.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-20T15:25:47.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90627407547495400,-96.78237999983350000)
Unique Key
500t000000rLrniAAC
21-00867954
Service Request Number: 21-00867954 • Address: 542 E R L THORNTON FWY EB, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00867954
Address
542 E R L THORNTON FWY EB, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-21T09:18:06.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-21T09:18:06.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77011019850560600,-96.80151399117630000)
Unique Key
500t000000rheYwAAI
21-00852255
Service Request Number: 21-00852255 • Address: 1830 CORSICANA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00852255
Address
1830 CORSICANA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-14T00:59:00.000
Status
Closed
Created Date
2021-09-16T09:58:45.000
Updated Date
2023-06-09T00:03:30.000
Closed Date
2021-09-16T09:58:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77577216595819000,-96.79202084530489000)
Unique Key
500t000000rJomiAAC
21-00862613
Service Request Number: 21-00862613 • Address: 6808 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00862613
Address
6808 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-09-20T12:14:58.000
Updated Date
2023-06-09T00:01:53.000
Closed Date
2021-09-20T12:14:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83215870198018400,-96.74414024004416000)
Unique Key
500t000000rLiCRAA0
21-00853020
Service Request Number: 21-00853020 • Address: 4032 RANGER DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00853020
Address
4032 RANGER DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-14T00:59:00.000
Status
Closed
Created Date
2021-09-16T11:48:42.000
Updated Date
2023-06-09T00:03:37.000
Closed Date
2021-09-16T11:48:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79059346960697500,-96.89904642430206000)
Unique Key
500t000000rJvXHAA0
21-00855341
Service Request Number: 21-00855341 • Address: 4221 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00855341
Address
4221 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-16T17:26:02.000
Updated Date
2023-06-09T00:03:54.000
Closed Date
2021-09-16T17:26:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75203227884959000,-96.76633840129811000)
Unique Key
500t000000rKI62AAG
21-00860074
Service Request Number: 21-00860074 • Address: 5500 MATALEE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00860074
Address
5500 MATALEE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-19T08:51:08.000
Updated Date
2023-06-09T00:01:27.000
Closed Date
2021-09-19T08:51:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83254392699538500,-96.77452700520737000)
Unique Key
500t000000rLI5aAAG
21-00624488
Service Request Number: 21-00624488 • Address: 102 COMMERCE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00624488
Address
102 COMMERCE ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-06T18:22:52.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-07-06T18:22:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77539527810870000,-96.81969238765704000)
Unique Key
500t000000nzcVoAAI
20-01219126
Service Request Number: 20-01219126 • Address: ROSS AVE & N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-01219126
Address
ROSS AVE & N HENDERSON AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-20T16:22:03.000
Updated Date
2023-06-09T02:47:25.000
Closed Date
2020-12-20T16:22:03.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80948139816662500,-96.77230236844714000)
Unique Key
500t000000dHO4sAAG
21-00860529
Service Request Number: 21-00860529 • Address: TIMBERGLEN RD & DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00860529
Address
TIMBERGLEN RD & DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-19T14:32:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-19T14:32:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00354885004521000,-96.82890072668610000)
Unique Key
500t000000rLMbZAAW
21-00878185
Service Request Number: 21-00878185 • Address: 7917 WOODSTONE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00878185
Address
7917 WOODSTONE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-09-25T16:10:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-25T16:10:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95551650986021000,-96.77155357740367000)
Unique Key
500t000000rjQ2wAAE
21-00851297
Service Request Number: 21-00851297 • Address: 7151 NANDINA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00851297
Address
7151 NANDINA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-15T21:38:43.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-15T21:38:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65896621794394000,-96.77120280286796000)
Unique Key
500t000000rJf7PAAS
21-00851419
Service Request Number: 21-00851419 • Address: 5353 BONITA AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00851419
Address
5353 BONITA AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T05:44:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T05:44:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81819257577615000,-96.77805268238208000)
Unique Key
500t000000rJi1YAAS
21-00856709
Service Request Number: 21-00856709 • Address: 100 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00856709
Address
100 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-17T11:29:35.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-17T11:29:35.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66215047766217000,-96.82261019252685000)
Unique Key
500t000000rKSEfAAO
21-00863252
Service Request Number: 21-00863252 • Address: STONEHOLLOW WAY & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00863252
Address
STONEHOLLOW WAY & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-09-20T14:29:31.000
Updated Date
2023-06-09T00:02:01.000
Closed Date
2021-09-20T14:29:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99908616176709600,-96.81804578399210000)
Unique Key
500t000000rLpFNAA0
21-00864638
Service Request Number: 21-00864638 • Address: COIT RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00864638
Address
COIT RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-20T11:02:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-20T11:02:38.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99771707752719000,-96.76791862705868000)
Unique Key
500t000000rM5CEAA0
21-00853860
Service Request Number: 21-00853860 • Address: 11323 RUPLEY LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00853860
Address
11323 RUPLEY LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-09-16T14:23:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-16T14:23:09.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85513557874734000,-96.68638422563866000)
Unique Key
500t000000rK2OpAAK
21-00865696
Service Request Number: 21-00865696 • Address: 311 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00865696
Address
311 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed
Created Date
2021-09-21T10:46:35.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-21T10:46:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74572290150178600,-96.79961316402340000)
Unique Key
500t000000rMFCvAAO
21-00858498
Service Request Number: 21-00858498 • Address: 13844 PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00858498
Address
13844 PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-17T15:37:36.000
Updated Date
2023-06-09T00:01:02.000
Closed Date
2021-09-17T15:37:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93636548045921000,-96.77524774846216000)
Unique Key
500t000000rKguhAAC
21-00864659
Service Request Number: 21-00864659 • Address: MEANDERING WAY & ARAPAHO RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00864659
Address
MEANDERING WAY & ARAPAHO RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-20T14:22:40.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-20T14:22:40.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96208073994168000,-96.77862683592518000)
Unique Key
500t000000rM65QAAS
21-00875145
Service Request Number: 21-00875145 • Address: 6915 SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00875145
Address
6915 SANTA FE AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-25T23:59:00.000
Status
Closed
Created Date
2021-09-24T09:53:28.000
Updated Date
2023-06-09T00:00:32.000
Closed Date
2021-09-24T09:53:28.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80840575184351000,-96.74346231897863000)
Unique Key
500t000000riucyAAA
21-00858896
Service Request Number: 21-00858896 • Address: 3866 STATEOAK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00858896
Address
3866 STATEOAK DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-15T00:59:00.000
Status
Closed
Created Date
2021-09-18T02:53:19.000
Updated Date
2023-06-09T00:01:13.000
Closed Date
2021-09-18T02:53:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67383019486323000,-96.75706295697888000)
Unique Key
500t000000rKwPFAA0
21-00533734
Service Request Number: 21-00533734 • Address: 450 S MERRIFIELD RD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00533734
Address
450 S MERRIFIELD RD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T12:27:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T12:27:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74155257717992000,-96.92759925644009000)
Unique Key
500t000000mzlFMAAY
21-00535881
Service Request Number: 21-00535881 • Address: 10000 TIMBERLINE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00535881
Address
10000 TIMBERLINE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T14:17:57.000
Updated Date
2023-06-09T01:03:46.000
Closed Date
2021-06-11T14:17:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86298704705111400,-96.87208762397731000)
Unique Key
500t000000mzy31AAA
21-00536567
Service Request Number: 21-00536567 • Address: GRIFFIN ST W & PETERS ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00536567
Address
GRIFFIN ST W & PETERS ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-13T23:59:00.000
Status
Closed
Created Date
2021-06-12T12:15:01.000
Updated Date
2023-06-09T01:04:07.000
Closed Date
2021-06-12T12:15:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77196528112476000,-96.79557683539478000)
Unique Key
500t000000n02V4AAI
21-00532537
Service Request Number: 21-00532537 • Address: 398 E OAKENWALD ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00532537
Address
398 E OAKENWALD ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-11T09:27:30.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T09:27:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76026501413749500,-96.81849034561894000)
Unique Key
500t000000mze7nAAA
21-00535861
Service Request Number: 21-00535861 • Address: 3304 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00535861
Address
3304 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T14:40:13.000
Updated Date
2023-06-09T01:03:47.000
Closed Date
2021-06-11T14:40:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82803268108764000,-96.82825757864100000)
Unique Key
500t000000mzxweAAA
21-00537151
Service Request Number: 21-00537151 • Address: W NORTHWEST HWY & DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00537151
Address
W NORTHWEST HWY & DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-13T23:59:00.000
Status
Closed
Created Date
2021-06-12T17:55:40.000
Updated Date
2023-06-09T01:04:12.000
Closed Date
2021-06-12T17:55:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86548175151073500,-96.81142656360750000)
Unique Key
500t000000n05kjAAA
21-00537353
Service Request Number: 21-00537353 • Address: 400 N DWIGHT AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00537353
Address
400 N DWIGHT AVE, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-12T15:39:12.000
Updated Date
2023-06-09T01:04:10.000
Closed Date
2021-06-12T15:39:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74814638743216500,-96.90738921196747000)
Unique Key
500t000000n06l5AAA
21-00373018
Service Request Number: 21-00373018 • Address: 8263 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00373018
Address
8263 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T11:48:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T11:48:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89364414011153000,-96.76643330859876000)
Unique Key
500t000000l98YfAAI
20-01040445
Service Request Number: 20-01040445 • Address: 205 HENSLEY FIELD DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-01040445
Address
205 HENSLEY FIELD DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed
Created Date
2020-10-17T08:44:28.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-17T08:44:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74438738845827000,-96.96302876178677000)
Unique Key
500t000000aTj7FAAS
21-00611640
Service Request Number: 21-00611640 • Address: 2449 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00611640
Address
2449 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-02T09:32:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-02T09:32:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88128283038647000,-96.89574326961417000)
Unique Key
500t000000lbM9GAAU
20-01054362
Service Request Number: 20-01054362 • Address: 16922 CLUB HILL DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01054362
Address
16922 CLUB HILL DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-10-21T18:58:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-21T18:58:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98105690586995000,-96.82037564293081000)
Unique Key
500t000000aUapmAAC
21-00535945
Service Request Number: 21-00535945 • Address: SIMPSON STUART RD & FLAGSTAFF DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00535945
Address
SIMPSON STUART RD & FLAGSTAFF DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-11T23:23:59.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-11T23:23:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67553106232122000,-96.75733425767352000)
Unique Key
500t000000mzyPRAAY
21-00299974
Service Request Number: 21-00299974 • Address: 4900 W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00299974
Address
4900 W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T08:15:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T08:15:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84491393978916000,-96.82739513684464000)
Unique Key
500t000000jvVsgAAE
20-01160769
Service Request Number: 20-01160769 • Address: N WESTMORELAND RD & W DAVIS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01160769
Address
N WESTMORELAND RD & W DAVIS ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-30T00:59:00.000
Status
Closed
Created Date
2020-11-28T16:55:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-28T16:55:43.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74956215393156400,-96.87416766344418000)
Unique Key
500t000000cZbwhAAC
21-00040149
Service Request Number: 21-00040149 • Address: 8416 SWEETWOOD DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00040149
Address
8416 SWEETWOOD DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed
Created Date
2021-01-14T10:34:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-14T10:34:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80330167278282000,-96.70077373762038000)
Unique Key
500t000000egGZZAA2
21-00483357
Service Request Number: 21-00483357 • Address: HUGHES LN & PRESTON RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00483357
Address
HUGHES LN & PRESTON RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-28T09:57:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-28T09:57:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Email
Lat Long Value
(32.94335112434552600,-96.80363416725706000)
Unique Key
500t000000mQ2n3AAC
21-00659870
Service Request Number: 21-00659870 • Address: 7162 GRAND OAKS RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00659870
Address
7162 GRAND OAKS RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-17T23:59:00.000
Status
Closed
Created Date
2021-07-16T17:58:31.000
Updated Date
2023-06-09T00:40:35.000
Closed Date
2021-07-16T17:58:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88797195595279000,-96.78161188551230000)
Unique Key
500t000000oLWNTAA4
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