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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01232401
Service Request Number: 20-01232401 • Address: 6730 BRADBURY LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01232401
Address
6730 BRADBURY LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-26T00:59:00.000
Status
Closed
Created Date
2020-12-24T13:59:23.000
Updated Date
2023-06-09T03:02:01.000
Closed Date
2020-12-24T13:59:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91282350080326000,-96.78967127896884000)
Unique Key
500t000000dySlgAAE
20-01153846
Service Request Number: 20-01153846 • Address: 9620 LIMESTONE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01153846
Address
9620 LIMESTONE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-24T22:07:45.000
Updated Date
2023-06-09T03:11:55.000
Closed Date
2020-11-24T22:07:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74414607321958000,-96.65615361374309000)
Unique Key
500t000000cZ79WAAS
21-00034434
Service Request Number: 21-00034434 • Address: 5000 DOLPHIN RD, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00034434
Address
5000 DOLPHIN RD, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-01-12T16:11:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-12T16:11:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78462424610127400,-96.73740626986650000)
Unique Key
500t000000efbOKAAY
21-00636200
Service Request Number: 21-00636200 • Address: 2600 BECKLEYMEADE AVE, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00636200
Address
2600 BECKLEYMEADE AVE, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-09T15:20:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T15:20:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64014568313779600,-96.86224897200503000)
Unique Key
500t000000o1DE0AAM
21-00540164
Service Request Number: 21-00540164 • Address: 4700 FOREST LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00540164
Address
4700 FOREST LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T10:58:58.000
Updated Date
2023-06-12T01:17:04.000
Closed Date
2021-06-14T10:58:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90932727290391600,-96.82791696827678000)
Unique Key
500t000000n0UWnAAM
21-00541434
Service Request Number: 21-00541434 • Address: 6338 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00541434
Address
6338 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-14T14:06:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T14:06:45.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87562460997072000,-96.79662906525505000)
Unique Key
500t000000n0d2SAAQ
21-00539240
Service Request Number: 21-00539240 • Address: CHRYSALIS DR & W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00539240
Address
CHRYSALIS DR & W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T09:00:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T09:00:02.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.64766960665389000,-96.85878160932265000)
Unique Key
500t000000n0Oj8AAE
21-00539702
Service Request Number: 21-00539702 • Address: 2544 SUNDANCE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00539702
Address
2544 SUNDANCE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T09:59:38.000
Updated Date
2023-06-12T01:16:59.000
Closed Date
2021-06-14T09:59:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99532318328146000,-96.87095084391845000)
Unique Key
500t000000n0RZIAA2
21-00541670
Service Request Number: 21-00541670 • Address: 8320 SUMMERSET DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00541670
Address
8320 SUMMERSET DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T14:32:03.000
Updated Date
2023-06-12T01:17:20.000
Closed Date
2021-06-14T14:32:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64398761524514500,-96.96586706318035000)
Unique Key
500t000000n0eN1AAI
21-00540519
Service Request Number: 21-00540519 • Address: 14224 REGENCY PL, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00540519
Address
14224 REGENCY PL, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-14T11:36:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T11:36:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94190041066130000,-96.80173208754363000)
Unique Key
500t000000n0WLoAAM
21-00781292
Service Request Number: 21-00781292 • Address: 2278 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00781292
Address
2278 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed
Created Date
2021-08-24T08:24:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-24T08:24:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81838133083563000,-96.83952131679740000)
Unique Key
500t000000pzi63AAA
21-00534066
Service Request Number: 21-00534066 • Address: 2951 MARJORIE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00534066
Address
2951 MARJORIE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T10:52:36.000
Updated Date
2023-06-09T01:03:35.000
Closed Date
2021-06-11T10:52:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70066642728088600,-96.77354693255865000)
Unique Key
500t000000mznZtAAI
21-00219995
Service Request Number: 21-00219995 • Address: 7615 SANTA ROSA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00219995
Address
7615 SANTA ROSA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-11T16:22:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-11T16:22:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65450364842719500,-96.77776712447377000)
Unique Key
500t000000iagDSAAY
21-00665639
Service Request Number: 21-00665639 • Address: 3028 LARKSPUR LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00665639
Address
3028 LARKSPUR LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-17T09:04:59.000
Updated Date
2023-06-09T00:40:43.000
Closed Date
2021-07-17T09:04:59.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69685348985314000,-96.86995121864832000)
Unique Key
500t000000oMYl5AAG
21-00536892
Service Request Number: 21-00536892 • Address: 6087 PARKDALE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00536892
Address
6087 PARKDALE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-12T15:17:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-12T15:17:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77321662180441000,-96.71578110019057000)
Unique Key
500t000000n04KrAAI
21-00128114
Service Request Number: 21-00128114 • Address: 9200 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00128114
Address
9200 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-02-10T13:57:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-10T13:57:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71945187469698000,-96.66274763734468000)
Unique Key
500t000000gOUoyAAG
21-00595399
Service Request Number: 21-00595399 • Address: 2900 BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00595399
Address
2900 BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-28T14:38:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-28T14:38:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66069471954411000,-96.86414809782795000)
Unique Key
500t000000lZKTrAAO
21-00534524
Service Request Number: 21-00534524 • Address: 2527 OAK BEND LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00534524
Address
2527 OAK BEND LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-11T11:32:16.000
Updated Date
2023-06-09T01:03:39.000
Closed Date
2021-06-11T11:32:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75667548592523600,-96.64380035744773000)
Unique Key
500t000000mzqXhAAI
21-00661371
Service Request Number: 21-00661371 • Address: 9250 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00661371
Address
9250 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-17T15:20:02.000
Updated Date
2023-06-09T00:40:52.000
Closed Date
2021-07-17T15:20:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82904443268338000,-96.70478722489369000)
Unique Key
500t000000oLt3nAAC
21-00470153
Service Request Number: 21-00470153 • Address: 7012 HALPRIN ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00470153
Address
7012 HALPRIN ST, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-25T07:05:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T07:05:38.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99643698606971000,-96.78358265447656000)
Unique Key
500t000000mNbCMAA0
20-01218907
Service Request Number: 20-01218907 • Address: W WHEATLAND RD & OLD HICKORY TRL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-01218907
Address
W WHEATLAND RD & OLD HICKORY TRL, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-12-20T17:47:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-20T17:47:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64750214213366000,-96.86554191438145000)
Unique Key
500t000000dHMKDAA4
21-00215665
Service Request Number: 21-00215665 • Address: 7600 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00215665
Address
7600 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-03-10T15:36:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-10T15:36:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88495046450754000,-96.75843264816612000)
Unique Key
500t000000iaGnIAAU
21-00311907
Service Request Number: 21-00311907 • Address: 4222 N HALL ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00311907
Address
4222 N HALL ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-07T09:45:55.000
Updated Date
2023-06-09T01:57:43.000
Closed Date
2021-04-07T09:45:55.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81465626007267000,-96.81294344311694000)
Unique Key
500t000000jwbQlAAI
21-00520602
Service Request Number: 21-00520602 • Address: W LAWSON RD & LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00520602
Address
W LAWSON RD & LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T15:30:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T15:30:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70090989320130000,-96.57241168209393000)
Unique Key
500t000000myLa5AAE
21-00526614
Service Request Number: 21-00526614 • Address: 1500 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00526614
Address
1500 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T14:39:09.000
Updated Date
2023-06-09T01:00:23.000
Closed Date
2021-06-09T14:39:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70842797694520000,-96.80175041855904000)
Unique Key
500t000000mz0joAAA
21-00519585
Service Request Number: 21-00519585 • Address: 4350 HALLMARK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00519585
Address
4350 HALLMARK DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T13:13:11.000
Updated Date
2023-06-09T00:59:29.000
Closed Date
2021-06-08T13:13:11.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90524858037050000,-96.83563488390554000)
Unique Key
500t000000myFhNAAU
21-00785615
Service Request Number: 21-00785615 • Address: E KIEST BLVD & S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00785615
Address
E KIEST BLVD & S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-08-25T09:41:51.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-25T09:41:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70855314027365000,-96.80221119531240000)
Unique Key
500t000000q0Mr3AAE
21-00519154
Service Request Number: 21-00519154 • Address: 9209 PALISADE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00519154
Address
9209 PALISADE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T12:15:10.000
Updated Date
2023-06-09T00:59:26.000
Closed Date
2021-06-08T12:15:10.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74701056563624000,-96.66512578138976000)
Unique Key
500t000000myD8aAAE
21-00130162
Service Request Number: 21-00130162 • Address: 3223 KINKAID DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00130162
Address
3223 KINKAID DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-02-11T09:29:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-11T09:29:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87727855374314000,-96.87010023503284000)
Unique Key
500t000000gOilCAAS
21-00382243
Service Request Number: 21-00382243 • Address: 3351 CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00382243
Address
3351 CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T14:55:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T14:55:33.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88643233469002000,-96.86533637471088000)
Unique Key
500t000000lANPhAAO
21-00519000
Service Request Number: 21-00519000 • Address: 6114 BERWYN LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00519000
Address
6114 BERWYN LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T11:51:16.000
Updated Date
2023-06-09T00:59:24.000
Closed Date
2021-06-08T11:51:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84279216125252000,-96.76020832324338000)
Unique Key
500t000000myC2uAAE
21-00520060
Service Request Number: 21-00520060 • Address: 9414 LANSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00520060
Address
9414 LANSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T14:20:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T14:20:32.000
Outcome
Work Not Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.86686981270058000,-96.72180655844814000)
Unique Key
500t000000myIy3AAE
21-00526371
Service Request Number: 21-00526371 • Address: 3114 KILBURN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00526371
Address
3114 KILBURN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-06-09T17:30:48.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-09T17:30:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70391975930757400,-96.76973502655183000)
Unique Key
500t000000myxn7AAA
21-00523833
Service Request Number: 21-00523833 • Address: 3057 AIRHAVEN ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00523833
Address
3057 AIRHAVEN ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T11:28:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T11:28:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90600216361173000,-96.87495078529605000)
Unique Key
500t000000myj2fAAA
21-00526402
Service Request Number: 21-00526402 • Address: 407 N LAMAR ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00526402
Address
407 N LAMAR ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-09T17:39:24.000
Updated Date
2023-06-09T01:00:35.000
Closed Date
2021-06-09T17:39:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78136858354414000,-96.80496205548276000)
Unique Key
500t000000myyMVAAY
21-00524378
Service Request Number: 21-00524378 • Address: 9116 KINGSLEY CREEK CIR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00524378
Address
9116 KINGSLEY CREEK CIR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T09:10:06.000
Updated Date
2023-06-09T00:59:59.000
Closed Date
2021-06-09T09:10:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88161770175770500,-96.73561596144297000)
Unique Key
500t000000mymxFAAQ
21-00265001
Service Request Number: 21-00265001 • Address: 1680 WOOD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00265001
Address
1680 WOOD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T23:26:27.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T23:26:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77891854562271000,-96.79670058812691000)
Unique Key
500t000000jCVQ2AAO
21-00522430
Service Request Number: 21-00522430 • Address: 4415 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00522430
Address
4415 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-09T08:23:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T08:23:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77638056384358000,-96.74600091372550000)
Unique Key
500t000000myZNrAAM
21-00525143
Service Request Number: 21-00525143 • Address: 1500 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00525143
Address
1500 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-06-09T14:39:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T14:39:09.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70842797694520000,-96.80175041855904000)
Unique Key
500t000000myrhfAAA
20-01155380
Service Request Number: 20-01155380 • Address: 7703 FAIRPORT RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01155380
Address
7703 FAIRPORT RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-27T00:59:00.000
Status
Closed
Created Date
2020-11-25T12:36:43.000
Updated Date
2023-06-09T03:12:12.000
Closed Date
2020-11-25T12:36:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70518577411651000,-96.68735092033684000)
Unique Key
500t000000cZErtAAG
21-00525316
Service Request Number: 21-00525316 • Address: 5220 REXTON LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00525316
Address
5220 REXTON LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T08:46:27.000
Updated Date
2023-06-09T00:59:58.000
Closed Date
2021-06-09T08:46:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85090389647257000,-96.74937904646718000)
Unique Key
500t000000mysYeAAI
21-00738712
Service Request Number: 21-00738712 • Address: 5015 COLTER DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00738712
Address
5015 COLTER DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-10T13:57:10.000
Updated Date
2023-06-09T00:43:49.000
Closed Date
2021-08-10T13:57:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78717080218962000,-96.70951487761512000)
Unique Key
500t000000pY9fbAAC
21-00875346
Service Request Number: 21-00875346 • Address: 7002 WAKE FORREST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00875346
Address
7002 WAKE FORREST DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-25T23:59:00.000
Status
Closed
Created Date
2021-09-24T10:34:07.000
Updated Date
2023-06-09T00:00:34.000
Closed Date
2021-09-24T10:34:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85396097957092000,-96.73912565212112000)
Unique Key
500t000000riwT6AAI
21-00742216
Service Request Number: 21-00742216 • Address: 8633 BAUMGARTEN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00742216
Address
8633 BAUMGARTEN DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-11T10:46:12.000
Updated Date
2023-06-09T00:16:00.000
Closed Date
2021-08-11T10:46:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80425052730661400,-96.69368224571016000)
Unique Key
500t000000pYijsAAC
21-00526864
Service Request Number: 21-00526864 • Address: 3329 DOTHAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00526864
Address
3329 DOTHAN LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-09T13:42:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-09T13:42:05.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89801378037266500,-96.86647026100472000)
Unique Key
500t000000mz4MUAAY
21-00521883
Service Request Number: 21-00521883 • Address: 8907 EUSTIS AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00521883
Address
8907 EUSTIS AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-06-08T20:41:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-08T20:41:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81826009740837000,-96.70200076371442000)
Unique Key
500t000000myTeUAAU
21-00520733
Service Request Number: 21-00520733 • Address: MONTFORT DR & PRESTON OAKS RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00520733
Address
MONTFORT DR & PRESTON OAKS RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-08T12:04:17.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-08T12:04:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94307794781731500,-96.81444367394185000)
Unique Key
500t000000myMmpAAE
21-00520319
Service Request Number: 21-00520319 • Address: 441 BONDSTONE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00520319
Address
441 BONDSTONE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T14:55:50.000
Updated Date
2023-06-09T00:59:37.000
Closed Date
2021-06-08T14:55:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85608717013537500,-96.70873178722236000)
Unique Key
500t000000myKYqAAM
21-00874766
Service Request Number: 21-00874766 • Address: 4335 SHADY BEND DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00874766
Address
4335 SHADY BEND DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-25T23:59:00.000
Status
Closed
Created Date
2021-09-24T08:42:52.000
Updated Date
2023-06-09T00:00:29.000
Closed Date
2021-09-24T08:42:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91742451615188000,-96.83665518066759000)
Unique Key
500t000000rirApAAI
21-00519466
Service Request Number: 21-00519466 • Address: 1614 HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00519466
Address
1614 HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-06-08T12:56:27.000
Updated Date
2023-06-09T00:59:28.000
Closed Date
2021-06-08T12:56:27.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74062434592093000,-96.69137298019871000)
Unique Key
500t000000myF0HAAU
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