311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00389291
Service Request Number: 21-00389291 • Address: 5815 S MARSALIS AVE, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
21-00389291
Address
5815 S MARSALIS AVE, DALLAS, TX, 75241
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-05-02T11:42:22.000
Updated Date
2023-06-09T01:46:56.000
Closed Date
2021-05-02T11:42:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67621400454593000,-96.81494201715695000)
Unique Key
500t000000lBHZxAAO
20-01166412
Service Request Number: 20-01166412 • Address: 15735 OVERMEAD CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01166412
Address
15735 OVERMEAD CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-01T07:33:27.000
Updated Date
2023-06-09T03:14:04.000
Closed Date
2020-12-01T07:33:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96281729294821600,-96.78213220250470000)
Unique Key
500t000000caGOuAAM
21-00388866
Service Request Number: 21-00388866 • Address: 3600 ALMAZAN DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00388866
Address
3600 ALMAZAN DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-01T22:34:44.000
Updated Date
2023-06-09T01:42:53.000
Closed Date
2021-05-01T22:34:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86418501455984000,-96.85825975234944000)
Unique Key
500t000000lBCyeAAG
20-01159094
Service Request Number: 20-01159094 • Address: W LARAMIE LN & RYLIE CREST DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01159094
Address
W LARAMIE LN & RYLIE CREST DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-11-27T14:08:12.000
Updated Date
2023-06-09T03:12:52.000
Closed Date
2020-11-27T14:08:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70014902674570600,-96.65233406040146000)
Unique Key
500t000000cZUGXAA4
20-01156304
Service Request Number: 20-01156304 • Address: 3102 CARPENTER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01156304
Address
3102 CARPENTER AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-27T00:59:00.000
Status
Closed
Created Date
2020-11-25T15:16:00.000
Updated Date
2023-06-09T03:12:22.000
Closed Date
2020-11-25T15:16:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76124644502907000,-96.75210292184390000)
Unique Key
500t000000cZIYbAAO
20-01152893
Service Request Number: 20-01152893 • Address: ABERDEEN AVE & HILLCREST RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01152893
Address
ABERDEEN AVE & HILLCREST RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T16:48:05.000
Updated Date
2023-06-09T03:11:47.000
Closed Date
2020-11-24T16:48:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88221621453622000,-96.78683231521681000)
Unique Key
500t000000cZ37GAAS
20-01156321
Service Request Number: 20-01156321 • Address: 2840 CARPENTER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01156321
Address
2840 CARPENTER AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-27T00:59:00.000
Status
Closed
Created Date
2020-11-25T15:18:39.000
Updated Date
2023-06-09T03:12:22.000
Closed Date
2020-11-25T15:18:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75878349859484500,-96.75502365126894000)
Unique Key
500t000000cZIUpAAO
21-00264830
Service Request Number: 21-00264830 • Address: 1720 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00264830
Address
1720 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-24T19:42:31.000
Updated Date
2023-06-09T01:50:03.000
Closed Date
2021-03-24T19:42:31.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81137555485395000,-96.77014056104912000)
Unique Key
500t000000jCToBAAW
21-00551995
Service Request Number: 21-00551995 • Address: 4694 S COUNTS BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00551995
Address
4694 S COUNTS BLVD, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-16T14:22:14.000
Updated Date
2023-06-12T01:22:26.000
Closed Date
2021-06-16T14:22:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.74428242704773600,-96.90310913371059000)
Unique Key
500t000000n1nafAAA
21-00340570
Service Request Number: 21-00340570 • Address: 3721 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00340570
Address
3721 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-04-16T12:26:22.000
Updated Date
2023-06-09T01:51:00.000
Closed Date
2021-04-16T12:26:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90138927622185000,-96.85515879962034000)
Unique Key
500t000000kfStoAAE
21-00530209
Service Request Number: 21-00530209 • Address: 14023 HIGHMARK SQ, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00530209
Address
14023 HIGHMARK SQ, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-10T10:38:16.000
Updated Date
2023-06-09T01:02:51.000
Closed Date
2021-06-10T10:38:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93999292188052400,-96.80308203687242000)
Unique Key
500t000000mzPBhAAM
21-00276878
Service Request Number: 21-00276878 • Address: 10114 CHAMPA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00276878
Address
10114 CHAMPA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-29T09:56:24.000
Updated Date
2023-06-09T01:58:58.000
Closed Date
2021-03-29T09:56:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85734582231775000,-96.70919140295085000)
Unique Key
500t000000jDYNNAA4
21-00428054
Service Request Number: 21-00428054 • Address: 300 REUNION BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00428054
Address
300 REUNION BLVD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T09:35:11.000
Updated Date
2023-06-09T01:38:26.000
Closed Date
2021-05-12T09:35:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77531438440493000,-96.81018874801485000)
Unique Key
500t000000lf0cYAAQ
21-00289673
Service Request Number: 21-00289673 • Address: 11930 OAK HIGHLANDS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00289673
Address
11930 OAK HIGHLANDS DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-30T17:04:17.000
Updated Date
2023-06-09T02:00:13.000
Closed Date
2021-03-30T17:04:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.91107000597679000,-96.70966521712994000)
Unique Key
500t000000jEg03AAC
21-00688007
Service Request Number: 21-00688007 • Address: 2200 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00688007
Address
2200 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T12:24:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T12:24:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77851583721939500,-96.85755468104995000)
Unique Key
500t000000oox4cAAA
21-00617866
Service Request Number: 21-00617866 • Address: 11009 WONDERLAND TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00617866
Address
11009 WONDERLAND TRL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-04T20:15:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-04T20:15:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89803188805967000,-96.84497267750051000)
Unique Key
500t000000nyqpwAAA
21-00592353
Service Request Number: 21-00592353 • Address: CANTON ST & EXPOSITION AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00592353
Address
CANTON ST & EXPOSITION AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-28T00:32:33.000
Updated Date
2023-06-12T01:09:42.000
Closed Date
2021-06-28T00:32:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78458833089547000,-96.77391654196887000)
Unique Key
500t000000lYwlqAAC
21-00708594
Service Request Number: 21-00708594 • Address: 6814 SOUTH RIDGE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00708594
Address
6814 SOUTH RIDGE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-08-01T13:57:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-01T13:57:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82908392517748000,-96.74409013011724000)
Unique Key
500t000000p8fbWAAQ
21-00504213
Service Request Number: 21-00504213 • Address: 2959 TOWNSEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00504213
Address
2959 TOWNSEND DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-06-03T16:25:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T16:25:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89883750575499000,-96.87911552765601000)
Unique Key
500t000000mj8MzAAI
20-01152876
Service Request Number: 20-01152876 • Address: 6700 JOYCE WAY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01152876
Address
6700 JOYCE WAY, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T16:45:11.000
Updated Date
2023-06-09T03:11:47.000
Closed Date
2020-11-24T16:45:11.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87898381184411000,-96.79020907418920000)
Unique Key
500t000000cZ30zAAC
21-00785731
Service Request Number: 21-00785731 • Address: 347 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00785731
Address
347 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-08-25T10:01:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-25T10:01:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74795676896372000,-96.82024288860424000)
Unique Key
500t000000q0NokAAE
20-01160469
Service Request Number: 20-01160469 • Address: 422 VERMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01160469
Address
422 VERMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-13T00:59:00.000
Status
Closed
Created Date
2020-11-28T13:30:41.000
Updated Date
2023-06-09T03:13:07.000
Closed Date
2020-11-28T13:30:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72764212711398000,-96.81776852321971000)
Unique Key
500t000000cZaeAAAS
21-00488835
Service Request Number: 21-00488835 • Address: 4428 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00488835
Address
4428 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-05-30T13:30:18.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-30T13:30:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85106196071373000,-96.83380645836723000)
Unique Key
500t000000mhMktAAE
21-00350391
Service Request Number: 21-00350391 • Address: 7349 ROCKHURST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00350391
Address
7349 ROCKHURST DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-04-20T10:37:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-20T10:37:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84906344240419400,-96.73974131032827000)
Unique Key
500t000000kgjP9AAI
21-00503539
Service Request Number: 21-00503539 • Address: N HENDERSON AVE & N CENTRAL EXPY SB, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00503539
Address
N HENDERSON AVE & N CENTRAL EXPY SB, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-03T14:50:59.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-03T14:50:59.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82199144454662600,-96.78612501302612000)
Unique Key
500t000000mj4aDAAQ
20-01163312
Service Request Number: 20-01163312 • Address: 3204 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01163312
Address
3204 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-30T12:36:06.000
Updated Date
2023-06-09T03:13:36.000
Closed Date
2020-11-30T12:36:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82732870711295000,-96.82922351493328000)
Unique Key
500t000000cZvA9AAK
20-01214005
Service Request Number: 20-01214005 • Address: 861 N WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01214005
Address
861 N WINDOMERE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-03T00:59:00.000
Status
Closed
Created Date
2020-12-18T01:49:23.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-18T01:49:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75351598976627000,-96.84509070204908000)
Unique Key
500t000000dGs6sAAC
21-00197388
Service Request Number: 21-00197388 • Address: 2388 VICTORY PARK LN, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00197388
Address
2388 VICTORY PARK LN, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-03-04T18:48:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T18:48:11.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78704295685887000,-96.80923541394728000)
Unique Key
500t000000hoKpIAAU
20-01163646
Service Request Number: 20-01163646 • Address: 15735 OVERMEAD CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01163646
Address
15735 OVERMEAD CIR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-30T13:34:51.000
Updated Date
2023-06-09T03:13:39.000
Closed Date
2020-11-30T13:34:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96281729294821600,-96.78213220250470000)
Unique Key
500t000000cZwqzAAC
21-00080651
Service Request Number: 21-00080651 • Address: S MALCOLM X BLVD & HICKORY ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
21-00080651
Address
S MALCOLM X BLVD & HICKORY ST, DALLAS, TX, 75226
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-01-27T03:44:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T03:44:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77707694605382000,-96.77688950134078000)
Unique Key
500t000000fdJaIAAU
20-01168481
Service Request Number: 20-01168481 • Address: 7620 ANTOINETTE ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01168481
Address
7620 ANTOINETTE ST, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed
Created Date
2020-12-01T17:00:30.000
Updated Date
2023-06-09T03:16:01.000
Closed Date
2020-12-01T17:00:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71410210273797500,-96.69080035864071000)
Unique Key
500t000000caToMAAU
20-01161878
Service Request Number: 20-01161878 • Address: 6024 BOCA RATON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01161878
Address
6024 BOCA RATON DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-30T01:00:58.000
Updated Date
2023-06-09T03:13:22.000
Closed Date
2020-11-30T01:00:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90443130633989500,-96.80360629668414000)
Unique Key
500t000000cZl1mAAC
21-00373884
Service Request Number: 21-00373884 • Address: 5221 REXTON LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00373884
Address
5221 REXTON LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T14:22:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T14:22:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85072851454758000,-96.74962979205799000)
Unique Key
500t000000l9FejAAE
21-00115923
Service Request Number: 21-00115923 • Address: 5827 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00115923
Address
5827 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-02-06T12:25:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-06T12:25:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80472174300036400,-96.75407900811858000)
Unique Key
500t000000gNDl4AAG
20-01167320
Service Request Number: 20-01167320 • Address: 1600 S BARNETT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01167320
Address
1600 S BARNETT AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-01T11:14:00.000
Updated Date
2023-06-09T03:14:10.000
Closed Date
2020-12-01T11:14:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72798432217360000,-96.87196911399080000)
Unique Key
500t000000caMUkAAM
20-01139800
Service Request Number: 20-01139800 • Address: MARSH LN & NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01139800
Address
MARSH LN & NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-11-20T08:30:30.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-11-20T08:30:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90231163403657000,-96.85626717018530000)
Unique Key
500t000000cY13xAAC
21-00339328
Service Request Number: 21-00339328 • Address: 2606 LANECREST DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00339328
Address
2606 LANECREST DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-04-16T08:46:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-16T08:46:17.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81326019989959000,-96.69690711859790000)
Unique Key
500t000000kfLfoAAE
20-01153846
Service Request Number: 20-01153846 • Address: 9620 LIMESTONE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01153846
Address
9620 LIMESTONE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-24T22:07:45.000
Updated Date
2023-06-09T03:11:55.000
Closed Date
2020-11-24T22:07:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74414607321958000,-96.65615361374309000)
Unique Key
500t000000cZ79WAAS
21-00188641
Service Request Number: 21-00188641 • Address: 6030 MILTON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00188641
Address
6030 MILTON ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2021-03-03T07:48:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-03T07:48:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84929019400360000,-96.76353781742617000)
Unique Key
500t000000hnXQfAAM
21-00045190
Service Request Number: 21-00045190 • Address: GREAT TRINITY FOREST WAY & N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00045190
Address
GREAT TRINITY FOREST WAY & N JIM MILLER RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed
Created Date
2021-01-15T12:31:19.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-15T12:31:19.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71321385916056000,-96.70016908632404000)
Unique Key
500t000000egjzBAAQ
21-00090166
Service Request Number: 21-00090166 • Address: MILLER RD & SANDEN DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00090166
Address
MILLER RD & SANDEN DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed
Created Date
2021-01-29T13:52:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-29T13:52:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89445729789538600,-96.69393966546376000)
Unique Key
500t000000feVybAAE
21-00670499
Service Request Number: 21-00670499 • Address: 3602 STRASBOURG MEWS, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00670499
Address
3602 STRASBOURG MEWS, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-20T16:43:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-20T16:43:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70024914290246000,-96.94531510508406000)
Unique Key
500t000000oNDszAAG
21-00184659
Service Request Number: 21-00184659 • Address: 3200 W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00184659
Address
3200 W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-03-01T23:45:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T23:45:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83341651186290000,-96.83773534926719000)
Unique Key
500t000000hn2CPAAY
21-00477185
Service Request Number: 21-00477185 • Address: 770 RAYENELL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00477185
Address
770 RAYENELL AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-30T23:59:00.000
Status
Closed
Created Date
2021-05-26T16:16:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T16:16:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72630698330364400,-96.70594333383740000)
Unique Key
500t000000mPJTAAA4
20-01155380
Service Request Number: 20-01155380 • Address: 7703 FAIRPORT RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01155380
Address
7703 FAIRPORT RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-27T00:59:00.000
Status
Closed
Created Date
2020-11-25T12:36:43.000
Updated Date
2023-06-09T03:12:12.000
Closed Date
2020-11-25T12:36:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70518577411651000,-96.68735092033684000)
Unique Key
500t000000cZErtAAG
21-00564964
Service Request Number: 21-00564964 • Address: 9934 HATHAWAY ST, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00564964
Address
9934 HATHAWAY ST, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-06-20T11:30:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-20T11:30:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87909718328056400,-96.81097034760570000)
Unique Key
500t000000nO7KbAAK
20-01157385
Service Request Number: 20-01157385 • Address: 10111 MEDLOCK DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01157385
Address
10111 MEDLOCK DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-25T15:53:04.000
Updated Date
2023-06-09T03:12:24.000
Closed Date
2020-11-25T15:53:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85130776586440500,-96.70452370667624000)
Unique Key
500t000000cZLxBAAW
21-00678888
Service Request Number: 21-00678888 • Address: 10316 SAND SPRINGS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00678888
Address
10316 SAND SPRINGS AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-22T17:23:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-22T17:23:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75694403478388000,-96.64499866106890000)
Unique Key
500t000000ongIeAAI
21-00469992
Service Request Number: 21-00469992 • Address: 9505 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00469992
Address
9505 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T09:27:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T09:27:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86350234814256000,-96.87312428962635000)
Unique Key
500t000000mNaJqAAK
21-00756388
Service Request Number: 21-00756388 • Address: 4836 FELLOWS LN, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00756388
Address
4836 FELLOWS LN, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-16T08:55:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T08:55:41.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71738797664966000,-96.74266987401579000)
Unique Key
500t000000pasaVAAQ