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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00048686
Service Request Number: 21-00048686 • Address: SINGLETON BLVD & SYLVAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00048686
Address
SINGLETON BLVD & SYLVAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-17T00:59:00.000
Status
Closed
Created Date
2021-01-16T00:07:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-16T00:07:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.77856575032759000,-96.83587822840374000)
Unique Key
500t000000egycnAAA
20-01156639
Service Request Number: 20-01156639 • Address: 10500 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01156639
Address
10500 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-27T00:59:00.000
Status
Closed
Created Date
2020-11-25T16:09:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-25T16:09:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86646186416736000,-96.88170885049571000)
Unique Key
500t000000cZJGoAAO
21-00340798
Service Request Number: 21-00340798 • Address: W KIEST BLVD & KIESTHILL DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00340798
Address
W KIEST BLVD & KIESTHILL DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-04-16T13:14:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-16T13:14:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70584132204996000,-96.88090774836331000)
Unique Key
500t000000kfUXnAAM
21-00362391
Service Request Number: 21-00362391 • Address: 2987 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00362391
Address
2987 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-04-23T11:43:03.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-04-23T11:43:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82548686692429000,-96.75306437462628000)
Unique Key
500t000000kiXv7AAE
20-01052114
Service Request Number: 20-01052114 • Address: DOVE CREEK WAY & MYRTLEWOOD DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-01052114
Address
DOVE CREEK WAY & MYRTLEWOOD DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-10-21T11:45:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-21T11:45:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68876686172280400,-96.84984603016197000)
Unique Key
500t000000aUTjxAAG
21-00052369
Service Request Number: 21-00052369 • Address: 925 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00052369
Address
925 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-18T14:56:54.000
Updated Date
2023-06-09T02:30:16.000
Closed Date
2021-01-18T14:56:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74425616361243400,-96.83836655583204000)
Unique Key
500t000000ehVGAAA2
21-00875079
Service Request Number: 21-00875079 • Address: S EWING AVE & STELLA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00875079
Address
S EWING AVE & STELLA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-25T23:59:00.000
Status
Closed
Created Date
2021-09-24T09:43:10.000
Updated Date
2023-06-09T00:00:32.000
Closed Date
2021-09-24T09:43:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72771987475598000,-96.81142847067550000)
Unique Key
500t000000riu8oAAA
20-01025506
Service Request Number: 20-01025506 • Address: 1724 MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01025506
Address
1724 MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed
Created Date
2020-10-13T11:35:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-13T11:35:43.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69160478100898000,-96.68284020805224000)
Unique Key
500t000000aSsn6AAC
21-00341020
Service Request Number: 21-00341020 • Address: 2417 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00341020
Address
2417 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-16T13:58:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-16T13:58:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80574399471077400,-96.78570514357958000)
Unique Key
500t000000kfVmJAAU
20-01025046
Service Request Number: 20-01025046 • Address: 6502 DEL NORTE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01025046
Address
6502 DEL NORTE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-13T10:29:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-13T10:29:33.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86867040639096000,-96.79336675595428000)
Unique Key
500t000000aSr0VAAS
20-01024209
Service Request Number: 20-01024209 • Address: 2611 MAGNA VISTA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01024209
Address
2611 MAGNA VISTA DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-10-13T08:46:28.000
Updated Date
2023-06-09T03:30:29.000
Closed Date
2020-10-13T08:46:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72143422494648500,-96.78085515716829000)
Unique Key
500t000000aSnLXAA0
20-01026077
Service Request Number: 20-01026077 • Address: PRESCOTT AVE & HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01026077
Address
PRESCOTT AVE & HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-13T12:12:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-13T12:12:37.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.82054913826803500,-96.81192618845236000)
Unique Key
500t000000aStwDAAS
21-00352041
Service Request Number: 21-00352041 • Address: 5508 FOREST LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00352041
Address
5508 FOREST LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-16T13:29:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-16T13:29:31.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90929681839550400,-96.81396648410237000)
Unique Key
500t000000kgyqAAAQ
21-00739826
Service Request Number: 21-00739826 • Address: 1900 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00739826
Address
1900 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-10T16:45:32.000
Updated Date
2023-06-09T00:43:59.000
Closed Date
2021-08-10T16:45:32.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78691802111059400,-96.85034948170755000)
Unique Key
500t000000pYHyHAAW
20-01185002
Service Request Number: 20-01185002 • Address: 8600 SANTA CLARA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-01185002
Address
8600 SANTA CLARA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2020-12-07T16:52:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-07T16:52:24.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81963621552513600,-96.71045496883931000)
Unique Key
500t000000bMerBAAS
21-00429643
Service Request Number: 21-00429643 • Address: 800 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00429643
Address
800 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T10:50:38.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-13T10:50:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66215231115439000,-96.81225565349264000)
Unique Key
500t000000lfCsNAAU
21-00739221
Service Request Number: 21-00739221 • Address: 2531 MOUNTAIN LAKE RD, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
21-00739221
Address
2531 MOUNTAIN LAKE RD, DALLAS, TX, 75233
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed
Created Date
2021-08-10T15:11:11.000
Updated Date
2023-06-09T00:43:53.000
Closed Date
2021-08-10T15:11:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72137063906598000,-96.85979527511124000)
Unique Key
500t000000pYDKbAAO
20-01185936
Service Request Number: 20-01185936 • Address: 3307 JUNE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01185936
Address
3307 JUNE DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2020-12-08T09:27:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-08T09:27:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72289732813209000,-96.87452419253027000)
Unique Key
500t000000bMnJ7AAK
21-00774849
Service Request Number: 21-00774849 • Address: 2100 MAPLE ROUTH CONN, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00774849
Address
2100 MAPLE ROUTH CONN, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-21T09:27:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-21T09:27:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79322902258831400,-96.79770360313358000)
Unique Key
500t000000pycF8AAI
20-01185370
Service Request Number: 20-01185370 • Address: 5230 WHISPERING OAKS DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01185370
Address
5230 WHISPERING OAKS DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-12-07T17:58:01.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-07T17:58:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.68228099121911600,-96.92338667169595000)
Unique Key
500t000000bMgTLAA0
20-01183294
Service Request Number: 20-01183294 • Address: 2109 SAN PABLO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01183294
Address
2109 SAN PABLO DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2020-12-07T12:02:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-07T12:02:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74913792019369000,-96.68971441463539000)
Unique Key
500t000000bMTyXAAW
21-00429010
Service Request Number: 21-00429010 • Address: 7305 WILLIAMSWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00429010
Address
7305 WILLIAMSWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-13T09:37:05.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-13T09:37:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99600261460668000,-96.77822644562234000)
Unique Key
500t000000lf9QsAAI
20-01184654
Service Request Number: 20-01184654 • Address: 697 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01184654
Address
697 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-07T15:32:41.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2020-12-07T15:32:41.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73929555739195000,-96.85690457968634000)
Unique Key
500t000000bMdB7AAK
20-01185594
Service Request Number: 20-01185594 • Address: N HAMPTON RD & FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01185594
Address
N HAMPTON RD & FORT WORTH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-07T16:49:18.000
Updated Date
2023-06-09T03:20:15.000
Closed Date
2020-12-07T16:49:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76201753575356400,-96.85674964841184000)
Unique Key
500t000000bMiIpAAK
20-01186077
Service Request Number: 20-01186077 • Address: 6905 DART AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01186077
Address
6905 DART AVE, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-08T08:27:59.000
Updated Date
2023-06-09T03:20:26.000
Closed Date
2020-12-08T08:27:59.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.71651387948557000,-96.70312160370737000)
Unique Key
500t000000bMoCSAA0
21-00429950
Service Request Number: 21-00429950 • Address: 2930 IVANDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00429950
Address
2930 IVANDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-13T09:56:17.000
Updated Date
2023-06-09T01:39:09.000
Closed Date
2021-05-13T09:56:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73613777519279500,-96.86930303824691000)
Unique Key
500t000000lfEinAAE
20-01184892
Service Request Number: 20-01184892 • Address: 767 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01184892
Address
767 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-07T16:38:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-07T16:38:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78577938604276000,-96.83534291677138000)
Unique Key
500t000000bMeQtAAK
21-00771485
Service Request Number: 21-00771485 • Address: 8880 DANVILLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00771485
Address
8880 DANVILLE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-16T00:59:00.000
Status
Closed
Created Date
2021-08-20T09:40:20.000
Updated Date
2023-06-09T00:17:44.000
Closed Date
2021-08-20T09:40:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73905657729206000,-96.66789594997849000)
Unique Key
500t000000pyA17AAE
21-00774452
Service Request Number: 21-00774452 • Address: 4722 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00774452
Address
4722 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed
Created Date
2021-08-20T20:56:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-20T20:56:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79936142732607000,-96.77280064415191000)
Unique Key
500t000000pyYLQAA2
21-00774689
Service Request Number: 21-00774689 • Address: 4900 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00774689
Address
4900 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-21T08:17:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-21T08:17:53.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81509452435203000,-96.82813447390991000)
Unique Key
500t000000pybSiAAI
20-01186454
Service Request Number: 20-01186454 • Address: EDD RD & SILVER BROOK RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01186454
Address
EDD RD & SILVER BROOK RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed
Created Date
2020-12-08T10:58:39.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-08T10:58:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67378406012255000,-96.61396034774258000)
Unique Key
500t000000bMqReAAK
21-00774828
Service Request Number: 21-00774828 • Address: 4900 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00774828
Address
4900 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-08-21T09:10:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-21T09:10:01.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81509452435203000,-96.82813447390991000)
Unique Key
500t000000pybugAAA
21-00770262
Service Request Number: 21-00770262 • Address: 5323 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00770262
Address
5323 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-19T18:02:24.000
Updated Date
2023-06-09T00:22:35.000
Closed Date
2021-08-19T18:02:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81284177868964500,-96.83898422540585000)
Unique Key
500t000000pxx9bAAA
20-01183723
Service Request Number: 20-01183723 • Address: 10827 BIG THICKET DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01183723
Address
10827 BIG THICKET DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-12-07T13:10:48.000
Updated Date
2023-06-09T03:20:04.000
Closed Date
2020-12-07T13:10:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72497439720437000,-96.64003661727546000)
Unique Key
500t000000bMWliAAG
20-01184447
Service Request Number: 20-01184447 • Address: 697 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01184447
Address
697 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-12-07T15:32:41.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-07T15:32:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73929555739195000,-96.85690457968634000)
Unique Key
500t000000bMaHhAAK
21-00118674
Service Request Number: 21-00118674 • Address: 328 KONAWA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00118674
Address
328 KONAWA DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-02-08T11:08:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-08T11:08:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71006757860491000,-96.68608915827511000)
Unique Key
500t000000gNXfjAAG
20-01182451
Service Request Number: 20-01182451 • Address: 5844 BOCA RATON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01182451
Address
5844 BOCA RATON DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-12-07T09:51:35.000
Updated Date
2023-06-09T03:19:53.000
Closed Date
2020-12-07T09:51:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90444827461813000,-96.80691255591178000)
Unique Key
500t000000bMObWAAW
21-00740290
Service Request Number: 21-00740290 • Address: 11502 FERNALD AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00740290
Address
11502 FERNALD AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-10T20:21:58.000
Updated Date
2023-06-09T00:15:45.000
Closed Date
2021-08-10T20:21:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85987714059590600,-96.68201279403112000)
Unique Key
500t000000pYNCzAAO
21-00647587
Service Request Number: 21-00647587 • Address: 200 S PEAK ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00647587
Address
200 S PEAK ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-07-13T15:39:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-13T15:39:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78943562650087500,-96.76813730253645000)
Unique Key
500t000000o2tIGAAY
21-00669808
Service Request Number: 21-00669808 • Address: 4523 BLUFFVIEW BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00669808
Address
4523 BLUFFVIEW BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-20T14:49:34.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-20T14:49:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85708803708149600,-96.83250327941283000)
Unique Key
500t000000oN8CEAA0
20-01192165
Service Request Number: 20-01192165 • Address: 1900 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01192165
Address
1900 N HAMPTON RD, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2020-12-09T21:02:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-09T21:02:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77030068390621400,-96.85647358317095000)
Unique Key
500t000000bNUMSAA4
20-01184643
Service Request Number: 20-01184643 • Address: 4312 CARPENTER AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01184643
Address
4312 CARPENTER AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2020-12-07T16:04:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-07T16:04:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77028308117695600,-96.74236108947120000)
Unique Key
500t000000bMd91AAC
20-01182811
Service Request Number: 20-01182811 • Address: 4466 TIERRA DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-01182811
Address
4466 TIERRA DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2020-12-07T10:47:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-07T10:47:04.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72717478900915500,-96.89402263944756000)
Unique Key
500t000000bMQo3AAG
20-01185276
Service Request Number: 20-01185276 • Address: 2100 NAVARO ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01185276
Address
2100 NAVARO ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-12-07T17:41:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-07T17:41:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77176261309807600,-96.84708622622311000)
Unique Key
500t000000bMg5dAAC
20-01184976
Service Request Number: 20-01184976 • Address: N HAMPTON RD & FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01184976
Address
N HAMPTON RD & FORT WORTH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2020-12-07T16:49:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-07T16:49:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76201753575356400,-96.85674964841184000)
Unique Key
500t000000bMeXgAAK
20-01183727
Service Request Number: 20-01183727 • Address: GREENDALE DR & TONAWANDA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01183727
Address
GREENDALE DR & TONAWANDA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-12-07T13:11:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-07T13:11:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74370960180214500,-96.66907947870749000)
Unique Key
500t000000bMWnxAAG
20-01184575
Service Request Number: 20-01184575 • Address: 2100 NAVARO ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01184575
Address
2100 NAVARO ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-12-07T15:52:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-07T15:52:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77176261309807600,-96.84708622622311000)
Unique Key
500t000000bMcjxAAC
20-01186507
Service Request Number: 20-01186507 • Address: 2330 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01186507
Address
2330 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-08T10:22:57.000
Updated Date
2023-06-09T03:20:29.000
Closed Date
2020-12-08T10:22:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70332337449869400,-96.78671128230484000)
Unique Key
500t000000bMqqpAAC
20-01185702
Service Request Number: 20-01185702 • Address: 6910 WINDING CREEK CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-01185702
Address
6910 WINDING CREEK CT, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed
Created Date
2020-12-07T22:50:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-07T22:50:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99398480397465000,-96.79459199784448000)
Unique Key
500t000000bMjw6AAC
21-00774717
Service Request Number: 21-00774717 • Address: 4900 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00774717
Address
4900 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-22T23:59:00.000
Status
Closed
Created Date
2021-08-21T08:26:59.000
Updated Date
2023-06-09T00:18:15.000
Closed Date
2021-08-21T08:26:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81509452435203000,-96.82813447390991000)
Unique Key
500t000000pybZVAAY
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