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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00391889
Service Request Number: 21-00391889 • Address: 9923 CASTLE BAY DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00391889
Address
9923 CASTLE BAY DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-03T08:04:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T08:04:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75298058933001500,-96.65075469535164000)
Unique Key
500t000000lBd26AAC
21-00080800
Service Request Number: 21-00080800 • Address: 1500 PATTERSON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00080800
Address
1500 PATTERSON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed
Created Date
2021-01-27T09:07:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-27T09:07:16.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.78335620531901600,-96.80078094362874000)
Unique Key
500t000000fdMQuAAM
21-00274688
Service Request Number: 21-00274688 • Address: 5610 FANNIE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00274688
Address
5610 FANNIE ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed
Created Date
2021-03-27T23:13:48.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-27T23:13:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76864723823402400,-96.90862099007848000)
Unique Key
500t000000jDInBAAW
21-00444192
Service Request Number: 21-00444192 • Address: 16160 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00444192
Address
16160 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-16T18:50:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-16T18:50:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.97288595435968000,-96.78371601255414000)
Unique Key
500t000000mAFo7AAG
21-00308183
Service Request Number: 21-00308183 • Address: 7037 CHAPELRIDGE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00308183
Address
7037 CHAPELRIDGE DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-06T12:31:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T12:31:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65860122381426000,-96.94767745545113000)
Unique Key
500t000000jwISeAAM
20-01081783
Service Request Number: 20-01081783 • Address: 4343 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-01081783
Address
4343 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-31T13:30:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-31T13:30:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81849756485738000,-96.78984837399307000)
Unique Key
500t000000bjooJAAQ
20-01217983
Service Request Number: 20-01217983 • Address: 5001 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01217983
Address
5001 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-12-19T17:52:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-19T17:52:46.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80070722012943000,-96.76665948624364000)
Unique Key
500t000000dHFsEAAW
21-00700836
Service Request Number: 21-00700836 • Address: 9600 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00700836
Address
9600 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-07-29T13:55:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-29T13:55:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90938304310015000,-96.72577473032932000)
Unique Key
500t000000oqoJ2AAI
21-00880230
Service Request Number: 21-00880230 • Address: 9637 LIPTONSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00880230
Address
9637 LIPTONSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-25T12:23:10.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-25T12:23:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87764484789887000,-96.70737926230085000)
Unique Key
500t000000rjtulAAA
21-00185610
Service Request Number: 21-00185610 • Address: 3322 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00185610
Address
3322 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-02T11:13:21.000
Updated Date
2023-06-09T02:09:25.000
Closed Date
2021-03-02T11:13:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71575276048860000,-96.76972640377629000)
Unique Key
500t000000hnADjAAM
21-00707470
Service Request Number: 21-00707470 • Address: 6200 CRESTMONT DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00707470
Address
6200 CRESTMONT DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-07-31T15:06:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-31T15:06:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85314209431496000,-96.75686760316272000)
Unique Key
500t000000p8Ut3AAE
21-00293139
Service Request Number: 21-00293139 • Address: DENTON DR & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00293139
Address
DENTON DR & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-01T17:27:49.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-01T17:27:49.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88115340354118400,-96.88392009983829000)
Unique Key
500t000000jEypmAAC
21-00771501
Service Request Number: 21-00771501 • Address: 250 APACHE LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00771501
Address
250 APACHE LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-20T09:43:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-20T09:43:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71486473971423000,-96.65250572913789000)
Unique Key
500t000000pyA87AAE
21-00415625
Service Request Number: 21-00415625 • Address: 6603 DEL NORTE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00415625
Address
6603 DEL NORTE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-05-10T08:59:44.000
Updated Date
2023-06-09T01:40:41.000
Closed Date
2021-05-10T08:59:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86885887842725400,-96.79146381364390000)
Unique Key
500t000000ldWthAAE
21-00501420
Service Request Number: 21-00501420 • Address: BROOKSHIRE DR & ORCHID LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00501420
Address
BROOKSHIRE DR & ORCHID LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-06-03T09:37:36.000
Updated Date
2023-06-09T00:53:19.000
Closed Date
2021-06-03T09:37:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89186952195722000,-96.78258061776607000)
Unique Key
500t000000mioLMAAY
20-01230905
Service Request Number: 20-01230905 • Address: 12231 CROSS CREEK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01230905
Address
12231 CROSS CREEK DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-23T17:30:08.000
Updated Date
2023-06-09T03:01:26.000
Closed Date
2020-12-23T17:30:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91385094640011000,-96.72804021922892000)
Unique Key
500t000000dyNuaAAE
21-00880549
Service Request Number: 21-00880549 • Address: 4804 RIDGELAWN DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00880549
Address
4804 RIDGELAWN DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-09-27T13:50:29.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-27T13:50:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84618945718198500,-96.75745319329073000)
Unique Key
500t000000rjySAAAY
21-00791143
Service Request Number: 21-00791143 • Address: 308 PARK BROOK DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00791143
Address
308 PARK BROOK DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-26T10:12:04.000
Updated Date
2023-06-09T00:30:27.000
Closed Date
2021-08-26T10:12:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85950956949600500,-96.70214879338984000)
Unique Key
500t000000qUn1jAAC
20-01052033
Service Request Number: 20-01052033 • Address: 2866 BRONCO DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-01052033
Address
2866 BRONCO DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-21T11:33:50.000
Updated Date
2023-06-09T03:41:47.000
Closed Date
2020-10-21T11:33:50.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66046982084341000,-96.86666953663140000)
Unique Key
500t000000aUTcvAAG
21-00616547
Service Request Number: 21-00616547 • Address: 1812 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00616547
Address
1812 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-04T23:59:00.000
Status
Closed
Created Date
2021-07-03T18:07:38.000
Updated Date
2023-06-12T01:16:16.000
Closed Date
2021-07-03T18:07:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72612810023738000,-96.81419911025887000)
Unique Key
500t000000lbq9ZAAQ
21-00264836
Service Request Number: 21-00264836 • Address: 10808 MYRTICE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00264836
Address
10808 MYRTICE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-24T14:50:38.000
Updated Date
2023-06-09T01:49:53.000
Closed Date
2021-03-24T14:50:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84426721731783500,-96.67091462642006000)
Unique Key
500t000000jCTqwAAG
20-01199155
Service Request Number: 20-01199155 • Address: 2573 W RED BIRD LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-01199155
Address
2573 W RED BIRD LN, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-14T00:59:00.000
Status
Closed
Created Date
2020-12-12T13:41:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-12T13:41:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67127892259426000,-96.86037064115354000)
Unique Key
500t000000dFBa0AAG
21-00217726
Service Request Number: 21-00217726 • Address: C F HAWN ACRD EB & MUNICIPAL ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00217726
Address
C F HAWN ACRD EB & MUNICIPAL ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-11T10:35:36.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-11T10:35:36.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74680726443964600,-96.74569881708470000)
Unique Key
500t000000iaV86AAE
21-00074945
Service Request Number: 21-00074945 • Address: 3639 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00074945
Address
3639 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T15:57:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T15:57:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78550509406537000,-96.87935448404696000)
Unique Key
500t000000fcec7AAA
21-00511116
Service Request Number: 21-00511116 • Address: 3072 PONDER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00511116
Address
3072 PONDER DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-06T04:28:30.000
Updated Date
2023-06-09T01:06:27.000
Closed Date
2021-06-06T04:28:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88415334992023000,-96.87496140799450000)
Unique Key
500t000000mjq4QAAQ
21-00814707
Service Request Number: 21-00814707 • Address: CANADA DR & MART ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00814707
Address
CANADA DR & MART ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-04T23:59:00.000
Status
Closed
Created Date
2021-09-03T09:42:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-03T09:42:24.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79275052648066000,-96.88773249833069000)
Unique Key
500t000000qtJ8ZAAU
21-00754704
Service Request Number: 21-00754704 • Address: 4250 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00754704
Address
4250 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-12T13:20:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-12T13:20:49.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00393037536992600,-96.83847241082869000)
Unique Key
500t000000paeVDAAY
21-00428130
Service Request Number: 21-00428130 • Address: 3234 TRES LOGOS LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00428130
Address
3234 TRES LOGOS LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T20:13:14.000
Updated Date
2023-06-09T01:38:58.000
Closed Date
2021-05-12T20:13:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85495360575459000,-96.65594408529421000)
Unique Key
500t000000lf1hAAAQ
21-00299786
Service Request Number: 21-00299786 • Address: 1131 N WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00299786
Address
1131 N WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T05:55:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T05:55:50.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.75796748681871400,-96.84030372243598000)
Unique Key
500t000000jvTDDAA2
21-00273038
Service Request Number: 21-00273038 • Address: CLUBHOUSE CIR & HUGHES LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00273038
Address
CLUBHOUSE CIR & HUGHES LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-26T16:09:24.000
Updated Date
2023-06-09T02:03:48.000
Closed Date
2021-03-26T16:09:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92601376016120000,-96.79721966437081000)
Unique Key
500t000000jDBdkAAG
21-00825165
Service Request Number: 21-00825165 • Address: REVA ST & UTICA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00825165
Address
REVA ST & UTICA DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-09-07T18:07:30.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-07T18:07:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75590495670448000,-96.68556715934807000)
Unique Key
500t000000qulbxAAA
21-00823379
Service Request Number: 21-00823379 • Address: 10853 DIXON BRANCH DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00823379
Address
10853 DIXON BRANCH DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-03T12:39:01.000
Updated Date
2023-06-09T00:23:23.000
Closed Date
2021-09-03T12:39:01.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86377667197175600,-96.69500571634066000)
Unique Key
500t000000quXulAAE
21-00545327
Service Request Number: 21-00545327 • Address: 5215 MCCOMMAS BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00545327
Address
5215 MCCOMMAS BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T10:56:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T10:56:50.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83005502827279500,-96.78084026722617000)
Unique Key
500t000000n14J2AAI
21-00081067
Service Request Number: 21-00081067 • Address: 3800 PETER PAN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00081067
Address
3800 PETER PAN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-01-27T09:59:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T09:59:03.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.89517025242483000,-96.84997415109557000)
Unique Key
500t000000fdOGfAAM
20-01083110
Service Request Number: 20-01083110 • Address: 8696 ROYAL LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01083110
Address
8696 ROYAL LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2020-11-01T19:15:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-01T19:15:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89326923177425500,-96.75273524528497000)
Unique Key
500t000000bjuieAAA
21-00326528
Service Request Number: 21-00326528 • Address: 3532 SHADY HOLLOW LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00326528
Address
3532 SHADY HOLLOW LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-04-12T17:19:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-12T17:19:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69303926299327000,-96.87926576355986000)
Unique Key
500t000000jxxuMAAQ
21-00400987
Service Request Number: 21-00400987 • Address: 705 NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00400987
Address
705 NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-05-05T10:59:22.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-05T10:59:22.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73485756939247400,-96.83422351585871000)
Unique Key
500t000000lCfMbAAK
21-00079042
Service Request Number: 21-00079042 • Address: 314 N COLLETT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00079042
Address
314 N COLLETT AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-26T14:49:31.000
Updated Date
2023-06-09T02:40:24.000
Closed Date
2021-01-26T14:49:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79811590937676000,-96.76363449611311000)
Unique Key
500t000000fd8oCAAQ
21-00409672
Service Request Number: 21-00409672 • Address: 7698 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00409672
Address
7698 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-05-07T10:41:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-07T10:41:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85195964832811000,-96.72929806576084000)
Unique Key
500t000000lcpgBAAQ
20-00989434
Service Request Number: 20-00989434 • Address: 6735 ABERDEEN AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00989434
Address
6735 ABERDEEN AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-01T16:39:00.000
Updated Date
2023-06-09T03:54:39.000
Closed Date
2020-10-01T16:39:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88228063839031000,-96.78945949153027000)
Unique Key
500t000000Zl3K9AAJ
21-00877852
Service Request Number: 21-00877852 • Address: 2010 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00877852
Address
2010 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-09-25T11:48:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-25T11:48:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72376859805204000,-96.81784526495377000)
Unique Key
500t000000rjMajAAE
21-00584614
Service Request Number: 21-00584614 • Address: 3619 LA VERN AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00584614
Address
3619 LA VERN AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-24T14:55:05.000
Updated Date
2023-06-12T01:19:06.000
Closed Date
2021-06-24T14:55:05.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77334669805134000,-96.71983183775176000)
Unique Key
500t000000nQM00AAG
21-00698339
Service Request Number: 21-00698339 • Address: NOWITZKI WAY & N HOUSTON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00698339
Address
NOWITZKI WAY & N HOUSTON ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-07-28T20:25:55.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-28T20:25:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78913662509993000,-96.80881440615592000)
Unique Key
500t000000oqR9VAAU
21-00616554
Service Request Number: 21-00616554 • Address: 3025 DELMAR AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00616554
Address
3025 DELMAR AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-03T18:12:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-03T18:12:10.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82516721616189400,-96.76595813540115000)
Unique Key
500t000000lbqBNAAY
21-00027861
Service Request Number: 21-00027861 • Address: 17402 CALLA DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00027861
Address
17402 CALLA DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2021-01-11T10:54:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-11T10:54:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98753894166312500,-96.79910995383794000)
Unique Key
500t000000eevFdAAI
21-00719170
Service Request Number: 21-00719170 • Address: 300 HENRY ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00719170
Address
300 HENRY ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-04T12:40:05.000
Updated Date
2023-06-09T00:36:55.000
Closed Date
2021-08-04T12:40:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78196465116999000,-96.78426931004816000)
Unique Key
500t000000pAKIIAA4
21-00352987
Service Request Number: 21-00352987 • Address: S LANCASTER RD & E ELMORE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00352987
Address
S LANCASTER RD & E ELMORE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T20:07:11.000
Updated Date
2023-06-09T01:31:36.000
Closed Date
2021-04-20T20:07:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71702521242493000,-96.80456340010144000)
Unique Key
500t000000kh8hnAAA
21-00027102
Service Request Number: 21-00027102 • Address: 9309 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00027102
Address
9309 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2021-01-11T08:39:34.000
Updated Date
2023-06-09T02:44:43.000
Closed Date
2021-01-11T08:39:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87877772240028000,-96.73209874447885000)
Unique Key
500t000000eeq0EAAQ
21-00647677
Service Request Number: 21-00647677 • Address: 6715 CHEVY CHASE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00647677
Address
6715 CHEVY CHASE AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-13T15:52:01.000
Updated Date
2023-06-09T00:38:29.000
Closed Date
2021-07-13T15:52:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87168844238266000,-96.78959009117705000)
Unique Key
500t000000o2tR4AAI
21-00470293
Service Request Number: 21-00470293 • Address: 3066 SILVERTON DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00470293
Address
3066 SILVERTON DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-22T14:52:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-22T14:52:42.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89942512758185000,-96.87614468362301000)
Unique Key
500t000000mNbsmAAC
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