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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00770395
Service Request Number: 21-00770395 • Address: 3700 PENELOPE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00770395
Address
3700 PENELOPE ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T19:01:10.000
Updated Date
2023-06-09T00:17:35.000
Closed Date
2021-08-19T19:01:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77126996784008400,-96.75237953232565000)
Unique Key
500t000000pxz93AAA
21-00416927
Service Request Number: 21-00416927 • Address: HARRY HINES BLVD & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00416927
Address
HARRY HINES BLVD & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-05-10T11:58:29.000
Updated Date
2023-06-09T01:40:54.000
Closed Date
2021-05-10T11:58:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85849452650522000,-96.88099569124125000)
Unique Key
500t000000ldfqlAAA
21-00773050
Service Request Number: 21-00773050 • Address: 3718 POMEROY DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00773050
Address
3718 POMEROY DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T07:35:21.000
Updated Date
2023-06-09T00:17:39.000
Closed Date
2021-08-20T07:35:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69796349967008000,-96.88057004594667000)
Unique Key
500t000000pyNccAAE
20-01043152
Service Request Number: 20-01043152 • Address: 7528 OAK GARDEN TRL, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01043152
Address
7528 OAK GARDEN TRL, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-10-19T09:18:27.000
Updated Date
2023-06-09T03:35:23.000
Closed Date
2020-10-19T09:18:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65735032887089000,-96.84951818007909000)
Unique Key
500t000000aTu7PAAS
21-00875677
Service Request Number: 21-00875677 • Address: 3300 PRINCESS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00875677
Address
3300 PRINCESS LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-25T23:59:00.000
Status
Closed
Created Date
2021-09-24T11:29:40.000
Updated Date
2023-06-09T00:00:36.000
Closed Date
2021-09-24T11:29:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89213858097754400,-96.86764141494375000)
Unique Key
500t000000rizA7AAI
21-00770311
Service Request Number: 21-00770311 • Address: 9118 PIPER LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00770311
Address
9118 PIPER LN, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T17:32:01.000
Updated Date
2023-06-09T00:22:35.000
Closed Date
2021-08-19T17:32:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81592727930999000,-96.67851980078660000)
Unique Key
500t000000pxxsGAAQ
21-00109688
Service Request Number: 21-00109688 • Address: 6716 BRAEBURN DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00109688
Address
6716 BRAEBURN DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T12:46:31.000
Updated Date
2023-06-09T02:27:45.000
Closed Date
2021-02-04T12:46:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84088392798523000,-96.74485035820872000)
Unique Key
500t000000gMe1rAAC
21-00365430
Service Request Number: 21-00365430 • Address: WOODALL RODGERS FWY WB & N STEMMONS FWY SB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00365430
Address
WOODALL RODGERS FWY WB & N STEMMONS FWY SB, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-25T23:59:00.000
Status
Closed
Created Date
2021-04-24T16:55:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-24T16:55:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78236418638604000,-96.81192155013295000)
Unique Key
500t000000kivEUAAY
21-00774265
Service Request Number: 21-00774265 • Address: 1325 STARK RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00774265
Address
1325 STARK RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T13:22:25.000
Updated Date
2023-06-09T00:17:58.000
Closed Date
2021-08-20T13:22:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68098446538241600,-96.57491370190108000)
Unique Key
500t000000pyWctAAE
21-00443778
Service Request Number: 21-00443778 • Address: 10100 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00443778
Address
10100 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T16:58:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T16:58:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83449595680631000,-96.69128719236606000)
Unique Key
500t000000mABTVAA4
20-01234695
Service Request Number: 20-01234695 • Address: 9969 BOWMAN BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01234695
Address
9969 BOWMAN BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-28T00:59:00.000
Status
Closed
Created Date
2020-12-26T18:06:52.000
Updated Date
2023-06-09T03:04:21.000
Closed Date
2020-12-26T18:06:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87968487358945000,-96.86153494393179000)
Unique Key
500t000000dycDmAAI
20-01192208
Service Request Number: 20-01192208 • Address: 2718 SEA HARBOR RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01192208
Address
2718 SEA HARBOR RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2020-12-09T22:08:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-09T22:08:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77617927377093000,-96.92201608057408000)
Unique Key
500t000000bNUwVAAW
21-00558961
Service Request Number: 21-00558961 • Address: 1643 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00558961
Address
1643 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-06-18T07:43:25.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-18T07:43:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72703782924455000,-96.79923916811778000)
Unique Key
500t000000nNY2EAAW
21-00689813
Service Request Number: 21-00689813 • Address: 2846 AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00689813
Address
2846 AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-07-26T17:45:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T17:45:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77224146734501000,-96.77073814241704000)
Unique Key
500t000000opBp2AAE
21-00586233
Service Request Number: 21-00586233 • Address: S EDGEFIELD AVE & FERNDALE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00586233
Address
S EDGEFIELD AVE & FERNDALE AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-06-25T10:18:42.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-25T10:18:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72617041990848500,-96.84462180602476000)
Unique Key
500t000000nQYDFAA4
21-00395082
Service Request Number: 21-00395082 • Address: 6236 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00395082
Address
6236 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-05-04T08:42:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-04T08:42:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80887483935913500,-96.75012854389960000)
Unique Key
500t000000lC1y1AAC
21-00024940
Service Request Number: 21-00024940 • Address: EAGLE DR & BARDWELL AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00024940
Address
EAGLE DR & BARDWELL AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-08T16:23:08.000
Updated Date
2023-06-09T02:43:50.000
Closed Date
2021-01-08T16:23:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71545422008778000,-96.77889283137245000)
Unique Key
500t000000eeUPWAA2
20-01042505
Service Request Number: 20-01042505 • Address: 7723 BANTRY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01042505
Address
7723 BANTRY LN, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-10-18T20:24:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-18T20:24:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98581899103257000,-96.77479861235214000)
Unique Key
500t000000aTpmIAAS
21-00542353
Service Request Number: 21-00542353 • Address: 4926 BERRIDGE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00542353
Address
4926 BERRIDGE LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T16:01:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-14T16:01:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78257280848558000,-96.69370976915634000)
Unique Key
500t000000n0iBnAAI
21-00713942
Service Request Number: 21-00713942 • Address: 10950 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00713942
Address
10950 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-08-03T09:45:05.000
Updated Date
2023-06-09T00:36:02.000
Closed Date
2021-08-03T09:45:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84752859303487000,-96.64093467065489000)
Unique Key
500t000000p9WhHAAU
20-01163326
Service Request Number: 20-01163326 • Address: 3100 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01163326
Address
3100 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T12:37:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T12:37:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69651633899004000,-96.76789716888385000)
Unique Key
500t000000cZuy4AAC
21-00462902
Service Request Number: 21-00462902 • Address: 1011 S PEARL EXPY, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00462902
Address
1011 S PEARL EXPY, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-05-22T11:53:54.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-22T11:53:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77748949404194400,-96.78945655349855000)
Unique Key
500t000000mDB3zAAG
21-00713976
Service Request Number: 21-00713976 • Address: SPUR 408 RAMP N & I 20 RAMP N, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00713976
Address
SPUR 408 RAMP N & I 20 RAMP N, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-08-03T09:49:03.000
Updated Date
2023-06-09T00:36:02.000
Closed Date
2021-08-03T09:49:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67250608192948400,-96.94588795246138000)
Unique Key
500t000000p9Ww2AAE
21-00708806
Service Request Number: 21-00708806 • Address: 4070 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00708806
Address
4070 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-08-01T16:11:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-01T16:11:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88015839668472000,-96.84330745605506000)
Unique Key
500t000000p8hiwAAA
21-00254847
Service Request Number: 21-00254847 • Address: DEER TRAIL DR & SHOREVIEW RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00254847
Address
DEER TRAIL DR & SHOREVIEW RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-03-22T16:36:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-22T16:36:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Web
Lat Long Value
(32.87004544227880000,-96.72570475899511000)
Unique Key
500t000000jBbQ6AAK
21-00265939
Service Request Number: 21-00265939 • Address: S CORINTH ST RD & E 11TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00265939
Address
S CORINTH ST RD & E 11TH ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-24T20:39:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-24T20:39:40.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74649883640542000,-96.79957712697504000)
Unique Key
500t000000jCbxoAAC
21-00713878
Service Request Number: 21-00713878 • Address: E MOCKINGBIRD LN & ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00713878
Address
E MOCKINGBIRD LN & ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-08-03T09:35:38.000
Updated Date
2023-06-09T00:35:59.000
Closed Date
2021-08-03T09:35:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83656136924834000,-96.75302160695993000)
Unique Key
500t000000p9VlsAAE
21-00028480
Service Request Number: 21-00028480 • Address: BERRY TRL & PRESTON RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00028480
Address
BERRY TRL & PRESTON RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2021-01-11T12:27:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-11T12:27:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95612528671318000,-96.80459817187501000)
Unique Key
500t000000eezJHAAY
21-00336757
Service Request Number: 21-00336757 • Address: 2315 ROMINE AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00336757
Address
2315 ROMINE AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T11:58:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T11:58:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75816330272266000,-96.76623496336165000)
Unique Key
500t000000jz1lnAAA
21-00644174
Service Request Number: 21-00644174 • Address: PEAR RIDGE DR & GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00644174
Address
PEAR RIDGE DR & GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T19:57:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-12T19:57:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.01095764167659000,-96.82481907052265000)
Unique Key
500t000000o2OQPAA2
21-00280800
Service Request Number: 21-00280800 • Address: 3800 S TYLER ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00280800
Address
3800 S TYLER ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-26T18:40:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T18:40:52.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69829204017238000,-96.83711997224559000)
Unique Key
500t000000jDtosAAC
21-00272957
Service Request Number: 21-00272957 • Address: 2934 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00272957
Address
2934 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T18:30:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T18:30:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81262034383166000,-96.81614021661775000)
Unique Key
500t000000jDBCEAA4
21-00759470
Service Request Number: 21-00759470 • Address: 700 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00759470
Address
700 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-17T10:14:21.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-17T10:14:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67377335354131000,-96.83358720596821000)
Unique Key
500t000000pbLfOAAU
21-00250869
Service Request Number: 21-00250869 • Address: W DAVIS ST & N MERRIFIELD RD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00250869
Address
W DAVIS ST & N MERRIFIELD RD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-03-21T15:06:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-21T15:06:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74975691252432000,-96.92254558396594000)
Unique Key
500t000000jBDFtAAO
21-00334854
Service Request Number: 21-00334854 • Address: 3921 COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00334854
Address
3921 COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed
Created Date
2021-04-14T20:58:51.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-14T20:58:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81123445375165000,-96.79543838318219000)
Unique Key
500t000000jyq15AAA
21-00872909
Service Request Number: 21-00872909 • Address: 4435 CICERO ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00872909
Address
4435 CICERO ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-09-23T12:38:03.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-23T12:38:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70466192187491600,-96.77393159577478000)
Unique Key
500t000000riSQpAAM
21-00576617
Service Request Number: 21-00576617 • Address: 6000 GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00576617
Address
6000 GREENSPAN AVE, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T10:10:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-23T10:10:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.67471740985478000,-96.82897774925233000)
Unique Key
500t000000nPRgnAAG
21-00428250
Service Request Number: 21-00428250 • Address: S MARSALIS AVE & CALYX CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00428250
Address
S MARSALIS AVE & CALYX CIR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-11T08:33:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-11T08:33:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68596037488992000,-96.81453429117585000)
Unique Key
500t000000lf3VhAAI
21-00383314
Service Request Number: 21-00383314 • Address: 6200 REX DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00383314
Address
6200 REX DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T18:26:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T18:26:50.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.89894035018807000,-96.79992257465288000)
Unique Key
500t000000lAUIcAAO
21-00589376
Service Request Number: 21-00589376 • Address: 3984 ROCHELLE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00589376
Address
3984 ROCHELLE DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-06-25T19:06:51.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-25T19:06:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87427986551572400,-96.84751923301386000)
Unique Key
500t000000nQrn5AAC
21-00391106
Service Request Number: 21-00391106 • Address: 5224 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00391106
Address
5224 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-05-03T10:20:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T10:20:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74582530978090000,-96.91185333319962000)
Unique Key
500t000000lBXzrAAG
21-00159424
Service Request Number: 21-00159424 • Address: 6830 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00159424
Address
6830 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-15T19:26:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-15T19:26:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81257566611932000,-96.74299764589846000)
Unique Key
500t000000hCcSdAAK
21-00603624
Service Request Number: 21-00603624 • Address: 10804 FERNALD AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00603624
Address
10804 FERNALD AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T16:49:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-24T16:49:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85743763513370000,-96.70009482505236000)
Unique Key
500t000000laJMAAA2
21-00091849
Service Request Number: 21-00091849 • Address: 8300 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00091849
Address
8300 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2021-01-29T18:37:43.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-29T18:37:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81664825361266000,-96.71997689812932000)
Unique Key
500t000000fefzoAAA
21-00583993
Service Request Number: 21-00583993 • Address: 115 S TATUM AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00583993
Address
115 S TATUM AVE, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-06-24T16:06:31.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-24T16:06:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74573823333207000,-96.91551231975663000)
Unique Key
500t000000nQI2NAAW
21-00538612
Service Request Number: 21-00538612 • Address: 2900 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00538612
Address
2900 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-14T00:38:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T00:38:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81688366339063400,-96.82150990526858000)
Unique Key
500t000000n0Io1AAE
20-01182142
Service Request Number: 20-01182142 • Address: 3314 W KIEST BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01182142
Address
3314 W KIEST BLVD, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-06T22:15:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-06T22:15:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70528503220721500,-96.87441573017433000)
Unique Key
500t000000bMKXZAA4
21-00084413
Service Request Number: 21-00084413 • Address: 17210 PRIVET AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00084413
Address
17210 PRIVET AVE, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-27T21:24:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T21:24:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98411425263935000,-96.76107085995353000)
Unique Key
500t000000fdssOAAQ
21-00865478
Service Request Number: 21-00865478 • Address: 9407 ECTOR CT, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00865478
Address
9407 ECTOR CT, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-14T18:22:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T18:22:50.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.76780556112007000,-96.65964123405759000)
Unique Key
500t000000rMDCQAA4
21-00833578
Service Request Number: 21-00833578 • Address: 3300 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00833578
Address
3300 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-10T08:43:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-10T08:43:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79250429020745000,-96.87387878783370000)
Unique Key
500t000000qw6xYAAQ
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