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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00885853
Service Request Number: 21-00885853 • Address: BAYBERRY LN & COUNTY VIEW RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00885853
Address
BAYBERRY LN & COUNTY VIEW RD, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-30T10:35:46.000
Updated Date
2023-06-09T00:07:23.000
Closed Date
2021-09-30T10:35:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64449736614480500,-96.94777617000253000)
Unique Key
500t000000rlRqJAAU
21-00090792
Service Request Number: 21-00090792 • Address: 10110 TRAILPINE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00090792
Address
10110 TRAILPINE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-01-29T15:28:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-29T15:28:28.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88642064696933400,-96.70807951975561000)
Unique Key
500t000000feaHKAAY
20-01032952
Service Request Number: 20-01032952 • Address: 2832 GROSS RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01032952
Address
2832 GROSS RD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed
Created Date
2020-10-15T00:37:45.000
Updated Date
2023-06-09T03:32:28.000
Closed Date
2020-10-15T00:37:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81412227493070000,-96.66593991933735000)
Unique Key
500t000000aTIPDAA4
21-00451574
Service Request Number: 21-00451574 • Address: 1100 N WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00451574
Address
1100 N WINDOMERE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-19T10:09:33.000
Updated Date
2023-06-09T01:08:02.000
Closed Date
2021-05-19T10:09:33.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.75734138462426000,-96.84378801027637000)
Unique Key
500t000000mB6ZgAAK
20-01034654
Service Request Number: 20-01034654 • Address: 3862 CORTEZ DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-01034654
Address
3862 CORTEZ DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-15T09:22:18.000
Updated Date
2023-06-09T03:32:38.000
Closed Date
2020-10-15T09:22:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86618160458909000,-96.85040597117270000)
Unique Key
500t000000aTPTGAA4
20-01031166
Service Request Number: 20-01031166 • Address: 1406 IOWA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01031166
Address
1406 IOWA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-14T12:15:53.000
Updated Date
2023-06-09T03:31:53.000
Closed Date
2020-10-14T12:15:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72563686925518000,-96.80440704024544000)
Unique Key
500t000000aTD0XAAW
21-00487089
Service Request Number: 21-00487089 • Address: WINDROCK RD & LEVELLAND RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00487089
Address
WINDROCK RD & LEVELLAND RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-29T09:41:01.000
Updated Date
2023-06-09T01:02:41.000
Closed Date
2021-05-29T09:41:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99382183967984600,-96.79255419144630000)
Unique Key
500t000000mhCBhAAM
20-01032885
Service Request Number: 20-01032885 • Address: 634 BLUE GRASS DR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-01032885
Address
634 BLUE GRASS DR, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-14T19:20:54.000
Updated Date
2023-06-09T03:32:28.000
Closed Date
2020-10-14T19:20:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74014086358736000,-96.92220609755320000)
Unique Key
500t000000aTI3SAAW
21-00318179
Service Request Number: 21-00318179 • Address: 4808 NOME ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00318179
Address
4808 NOME ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed
Created Date
2021-04-09T12:08:46.000
Updated Date
2023-06-09T02:00:46.000
Closed Date
2021-04-09T12:08:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71608297767711000,-96.74319687129345000)
Unique Key
500t000000jxBTaAAM
21-00284645
Service Request Number: 21-00284645 • Address: 816 KNOTT PL, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00284645
Address
816 KNOTT PL, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T16:53:17.000
Updated Date
2023-06-09T02:00:12.000
Closed Date
2021-03-30T16:53:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76291011792831400,-96.83609657485447000)
Unique Key
500t000000jECwGAAW
20-01034146
Service Request Number: 20-01034146 • Address: 1900 RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01034146
Address
1900 RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2020-10-15T11:05:30.000
Updated Date
2023-06-09T03:32:48.000
Closed Date
2020-10-15T11:05:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74541749655200000,-96.65216956274277000)
Unique Key
500t000000aTNmcAAG
21-00318737
Service Request Number: 21-00318737 • Address: 8347 TENINO ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00318737
Address
8347 TENINO ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T10:55:19.000
Updated Date
2023-06-09T02:00:40.000
Closed Date
2021-04-09T10:55:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73241441998737000,-96.67764401607502000)
Unique Key
500t000000jxDugAAE
20-01031714
Service Request Number: 20-01031714 • Address: GUS THOMASSON RD & FERN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01031714
Address
GUS THOMASSON RD & FERN DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed
Created Date
2020-10-14T15:09:57.000
Updated Date
2023-06-09T03:32:09.000
Closed Date
2020-10-14T15:09:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83722127102580400,-96.68079884325653000)
Unique Key
500t000000aTEabAAG
21-00310283
Service Request Number: 21-00310283 • Address: 3010 AIRHAVEN ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00310283
Address
3010 AIRHAVEN ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-04-07T12:43:59.000
Updated Date
2023-06-09T01:57:54.000
Closed Date
2021-04-07T12:43:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90580128255875000,-96.87648768131766000)
Unique Key
500t000000jwT3TAAU
21-00370640
Service Request Number: 21-00370640 • Address: 6300 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00370640
Address
6300 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-04-26T17:50:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-26T17:50:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83042547736942000,-96.83645529709506000)
Unique Key
500t000000l8pH4AAI
21-00125257
Service Request Number: 21-00125257 • Address: S JIM MILLER RD & GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00125257
Address
S JIM MILLER RD & GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-02-09T17:04:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-09T17:04:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71310387607538000,-96.70010374742081000)
Unique Key
500t000000gOBGVAA4
20-01028550
Service Request Number: 20-01028550 • Address: 8600 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01028550
Address
8600 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-15T23:59:00.000
Status
Closed
Created Date
2020-10-14T07:27:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-14T07:27:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83732635307979000,-96.86540910466537000)
Unique Key
500t000000aT4YfAAK
20-01216283
Service Request Number: 20-01216283 • Address: 1209 E SANER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01216283
Address
1209 E SANER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-18T15:43:30.000
Updated Date
2023-06-09T02:46:38.000
Closed Date
2020-12-18T15:43:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71322672722069000,-96.80705761826785000)
Unique Key
500t000000dH6hcAAC
21-00781851
Service Request Number: 21-00781851 • Address: 11141 WYATT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00781851
Address
11141 WYATT ST, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-08-24T09:48:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-24T09:48:24.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85161102593837500,-96.68743803661975000)
Unique Key
500t000000pzlmUAAQ
21-00300076
Service Request Number: 21-00300076 • Address: 11040 LIPPITT AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00300076
Address
11040 LIPPITT AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T08:38:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T08:38:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85495053479392000,-96.69138424077347000)
Unique Key
500t000000jvWOTAA2
21-00318018
Service Request Number: 21-00318018 • Address: 2313 BUDD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00318018
Address
2313 BUDD ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-09T11:44:08.000
Updated Date
2023-06-09T02:00:44.000
Closed Date
2021-04-09T11:44:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74083747740548000,-96.75621958705305000)
Unique Key
500t000000jxAmlAAE
21-00348255
Service Request Number: 21-00348255 • Address: 7342 HEATHERMORE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00348255
Address
7342 HEATHERMORE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-04-19T16:30:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T16:30:41.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
API
Lat Long Value
(32.96520233912756500,-96.78158223896900000)
Unique Key
500t000000kgPM2AAM
21-00481977
Service Request Number: 21-00481977 • Address: 5598 LEWIS ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00481977
Address
5598 LEWIS ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T18:14:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T18:14:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81202053998805000,-96.76940469362204000)
Unique Key
500t000000mPrbsAAC
20-01188955
Service Request Number: 20-01188955 • Address: 16315 HAVENGLEN DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01188955
Address
16315 HAVENGLEN DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-08T18:34:31.000
Updated Date
2023-06-09T03:17:42.000
Closed Date
2020-12-08T18:34:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97532823376593600,-96.78346337499500000)
Unique Key
500t000000bN6pQAAS
21-00480598
Service Request Number: 21-00480598 • Address: 6333 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00480598
Address
6333 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-27T10:56:39.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-27T10:56:39.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88340578132731000,-96.79759559835897000)
Unique Key
500t000000mPjkvAAC
20-01189074
Service Request Number: 20-01189074 • Address: 2502 CLUB TERRACE DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-01189074
Address
2502 CLUB TERRACE DR, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-08T21:00:54.000
Updated Date
2023-06-09T03:17:44.000
Closed Date
2020-12-08T21:00:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66902007293507600,-96.85996130430695000)
Unique Key
500t000000bN88vAAC
21-00473655
Service Request Number: 21-00473655 • Address: 2600 KOOL AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00473655
Address
2600 KOOL AVE, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T22:53:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T22:53:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67550950450197000,-96.77860302899627000)
Unique Key
500t000000mOco5AAC
21-00799406
Service Request Number: 21-00799406 • Address: 2647 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00799406
Address
2647 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-30T10:41:30.000
Updated Date
2023-06-09T00:20:43.000
Closed Date
2021-08-30T10:41:30.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71547096738330000,-96.81348543896382000)
Unique Key
500t000000qW4uJAAS
21-00472956
Service Request Number: 21-00472956 • Address: 232 EZEKIAL AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00472956
Address
232 EZEKIAL AVE, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T16:44:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T16:44:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71530314703377000,-96.71131596500503000)
Unique Key
500t000000mONo0AAG
20-01234410
Service Request Number: 20-01234410 • Address: 1314 BLISS ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01234410
Address
1314 BLISS ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-26T11:27:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-26T11:27:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74425126020468000,-96.80515523226647000)
Unique Key
500t000000dyb54AAA
21-00804031
Service Request Number: 21-00804031 • Address: 5900 COLUMBIA AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00804031
Address
5900 COLUMBIA AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T12:07:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-31T12:07:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80452748649022000,-96.75243577488811000)
Unique Key
500t000000qWkgrAAC
21-00641539
Service Request Number: 21-00641539 • Address: 1800 GAISFORD ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00641539
Address
1800 GAISFORD ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-07-12T11:03:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-12T11:03:17.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77917548446882000,-96.75175381831859000)
Unique Key
500t000000o22ECAAY
21-00682207
Service Request Number: 21-00682207 • Address: E MOCKINGBIRD LN & ALDERSON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00682207
Address
E MOCKINGBIRD LN & ALDERSON ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed
Created Date
2021-07-23T15:06:05.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-23T15:06:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83645419987041000,-96.75517063319329000)
Unique Key
500t000000oo9H7AAI
21-00885876
Service Request Number: 21-00885876 • Address: PETERS ST & POWHATTAN ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00885876
Address
PETERS ST & POWHATTAN ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed
Created Date
2021-09-30T10:45:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-30T10:45:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77069798949631000,-96.79429983686220000)
Unique Key
500t000000rlSJGAA2
21-00390359
Service Request Number: 21-00390359 • Address: 3747 COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00390359
Address
3747 COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T08:22:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T08:22:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80926122249649500,-96.79747037939428000)
Unique Key
500t000000lBSViAAO
21-00049506
Service Request Number: 21-00049506 • Address: 4525 COLE AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00049506
Address
4525 COLE AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-16T19:57:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-16T19:57:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82199793158438400,-96.78965883491958000)
Unique Key
500t000000eh5P1AAI
20-01176163
Service Request Number: 20-01176163 • Address: 10600 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01176163
Address
10600 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2020-12-03T18:54:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-03T18:54:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84306373243893000,-96.63573300949530000)
Unique Key
500t000000cbH3dAAE
21-00109217
Service Request Number: 21-00109217 • Address: 3381 N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00109217
Address
3381 N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed
Created Date
2021-02-04T14:02:17.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-04T14:02:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80707188287711000,-96.80327383518906000)
Unique Key
500t000000gMaZpAAK
21-00403539
Service Request Number: 21-00403539 • Address: RAMONA AVE & MENTOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00403539
Address
RAMONA AVE & MENTOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-05-05T17:07:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-05T17:07:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69132972023784600,-96.80117850833946000)
Unique Key
500t000000lc5VxAAI
21-00194635
Service Request Number: 21-00194635 • Address: 2939 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00194635
Address
2939 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-03-04T12:06:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T12:06:26.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78436378601975000,-96.78157192249768000)
Unique Key
500t000000ho7BLAAY
21-00681092
Service Request Number: 21-00681092 • Address: 7326 WELLCREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00681092
Address
7326 WELLCREST DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed
Created Date
2021-07-23T12:04:07.000
Updated Date
2023-06-09T00:35:34.000
Closed Date
2021-07-23T12:04:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88879687981700000,-96.77989167775318000)
Unique Key
500t000000onwGGAAY
21-00381052
Service Request Number: 21-00381052 • Address: FREESTONE CIR & SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00381052
Address
FREESTONE CIR & SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-29T11:31:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-29T11:31:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79245444664880400,-96.68833055275616000)
Unique Key
500t000000lADksAAG
21-00164487
Service Request Number: 21-00164487 • Address: 2647 HIGHWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00164487
Address
2647 HIGHWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-23T15:51:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-23T15:51:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82953172871328500,-96.66930598966265000)
Unique Key
500t000000hDApDAAW
21-00239296
Service Request Number: 21-00239296 • Address: 3491 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00239296
Address
3491 ROSELAND AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-17T14:30:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T14:30:39.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79703231729547500,-96.78923160267816000)
Unique Key
500t000000icUZIAA2
20-01189277
Service Request Number: 20-01189277 • Address: 6212 MARTEL AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01189277
Address
6212 MARTEL AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-09T09:15:49.000
Updated Date
2023-06-09T03:17:47.000
Closed Date
2020-12-09T09:15:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83172299459470000,-96.75956548384997000)
Unique Key
500t000000bNB8EAAW
21-00820773
Service Request Number: 21-00820773 • Address: 7393 BLAIRVIEW DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00820773
Address
7393 BLAIRVIEW DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-06T14:18:10.000
Updated Date
2023-06-09T00:25:50.000
Closed Date
2021-09-06T14:18:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88126902699149000,-96.77578194515397000)
Unique Key
500t000000quBDeAAM
21-00267084
Service Request Number: 21-00267084 • Address: CONGRESS AVE & KNIGHT ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00267084
Address
CONGRESS AVE & KNIGHT ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-25T10:50:25.000
Updated Date
2023-06-09T02:02:53.000
Closed Date
2021-03-25T10:50:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80993419356562400,-96.81455992326173000)
Unique Key
500t000000jChnJAAS
20-00985853
Service Request Number: 20-00985853 • Address: 4708 MYERWOOD LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00985853
Address
4708 MYERWOOD LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed
Created Date
2020-10-01T08:40:57.000
Updated Date
2023-06-09T03:54:09.000
Closed Date
2020-10-01T08:40:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91310007895781000,-96.82770330567517000)
Unique Key
500t000000ZksNAAAZ
21-00638320
Service Request Number: 21-00638320 • Address: 1949 JOAN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00638320
Address
1949 JOAN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-10T15:03:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-10T15:03:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74560014766284000,-96.69749862919349000)
Unique Key
500t000000o1YFJAA2
21-00647426
Service Request Number: 21-00647426 • Address: 843 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00647426
Address
843 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T15:17:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T15:17:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75251867479685000,-96.83604588741300000)
Unique Key
500t000000o2s28AAA
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