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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00587355
Service Request Number: 21-00587355 • Address: 29 STONECOURT CIR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00587355
Address
29 STONECOURT CIR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-26T23:59:00.000
Status
Closed
Created Date
2021-06-25T13:00:21.000
Updated Date
2023-06-12T01:19:40.000
Closed Date
2021-06-25T13:00:21.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85964108377302000,-96.77601510713885000)
Unique Key
500t000000nQfrCAAS
21-00049380
Service Request Number: 21-00049380 • Address: 4300 VICTOR ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00049380
Address
4300 VICTOR ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-16T16:36:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-16T16:36:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79216509255710000,-96.77149011134584000)
Unique Key
500t000000eh4SUAAY
21-00769750
Service Request Number: 21-00769750 • Address: 1317 TOLTEC DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00769750
Address
1317 TOLTEC DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T11:20:49.000
Updated Date
2023-06-09T00:22:15.000
Closed Date
2021-08-19T11:20:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68394971533463000,-96.84255722238119000)
Unique Key
500t000000pxtdPAAQ
21-00575322
Service Request Number: 21-00575322 • Address: 2400 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00575322
Address
2400 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-23T00:43:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T00:43:58.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77391192381588000,-96.77391902259957000)
Unique Key
500t000000nPHDyAAO
21-00075649
Service Request Number: 21-00075649 • Address: 9175 ROCK DAISY CT, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00075649
Address
9175 ROCK DAISY CT, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-01-25T17:22:45.000
Updated Date
2023-06-09T02:39:33.000
Closed Date
2021-01-25T17:22:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88389299228086000,-96.73464626551646000)
Unique Key
500t000000fci1UAAQ
20-01173271
Service Request Number: 20-01173271 • Address: 7200 BIRCHWOOD DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01173271
Address
7200 BIRCHWOOD DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-12-03T08:32:56.000
Updated Date
2023-06-09T03:16:48.000
Closed Date
2020-12-03T08:32:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93706347883314600,-96.78127611894234000)
Unique Key
500t000000caz1eAAA
21-00427105
Service Request Number: 21-00427105 • Address: 2371 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00427105
Address
2371 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-03T19:31:40.000
Updated Date
2023-06-09T01:47:42.000
Closed Date
2021-05-03T19:31:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77386587204794000,-96.83595343973593000)
Unique Key
500t000000letkfAAA
21-00460153
Service Request Number: 21-00460153 • Address: 4202 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00460153
Address
4202 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-22T23:59:00.000
Status
Closed
Created Date
2021-05-21T12:20:08.000
Updated Date
2023-06-09T00:57:56.000
Closed Date
2021-05-21T12:20:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69853469392732000,-96.79501876721963000)
Unique Key
500t000000mCVsmAAG
21-00270806
Service Request Number: 21-00270806 • Address: 7819 GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00270806
Address
7819 GREENSPAN AVE, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-26T10:03:10.000
Updated Date
2023-06-09T02:03:27.000
Closed Date
2021-03-26T10:03:10.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.65294432091365500,-96.83144302859773000)
Unique Key
500t000000jD20tAAC
20-01226572
Service Request Number: 20-01226572 • Address: LEROY RD & OAK GATE LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01226572
Address
LEROY RD & OAK GATE LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-12-22T22:52:08.000
Updated Date
2023-06-09T03:00:22.000
Closed Date
2020-12-22T22:52:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74254517953877000,-96.64355370268245000)
Unique Key
500t000000dy58YAAQ
21-00081082
Service Request Number: 21-00081082 • Address: 8383 LA PRADA DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00081082
Address
8383 LA PRADA DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2021-01-27T10:00:56.000
Updated Date
2023-06-09T02:41:02.000
Closed Date
2021-01-27T10:00:56.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80863278627632000,-96.66770780404580000)
Unique Key
500t000000fdN3WAAU
21-00387186
Service Request Number: 21-00387186 • Address: 4302 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00387186
Address
4302 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed
Created Date
2021-04-30T18:08:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-30T18:08:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81777458458754600,-96.78998098037971000)
Unique Key
500t000000lB08dAAC
21-00269339
Service Request Number: 21-00269339 • Address: N BECKLEY AVE & W COMMERCE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00269339
Address
N BECKLEY AVE & W COMMERCE ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed
Created Date
2021-03-26T07:53:04.000
Updated Date
2023-06-09T02:03:22.000
Closed Date
2021-03-26T07:53:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77471260575313000,-96.82359293918870000)
Unique Key
500t000000jCvG3AAK
21-00766498
Service Request Number: 21-00766498 • Address: ALMEDA DR & EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00766498
Address
ALMEDA DR & EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T15:09:21.000
Updated Date
2023-06-09T00:21:48.000
Closed Date
2021-08-18T15:09:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71700074279353000,-96.79914540096294000)
Unique Key
500t000000pxQqkAAE
21-00280932
Service Request Number: 21-00280932 • Address: LINFIELD RD & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00280932
Address
LINFIELD RD & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T07:50:32.000
Updated Date
2023-06-09T01:59:37.000
Closed Date
2021-03-30T07:50:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71349598241647500,-96.75893970102176000)
Unique Key
500t000000jDvHnAAK
21-00329027
Service Request Number: 21-00329027 • Address: 6347 DANBURY LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00329027
Address
6347 DANBURY LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-13T08:46:22.000
Updated Date
2023-06-09T01:54:19.000
Closed Date
2021-04-13T08:46:22.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84815937232213000,-96.75418136365860000)
Unique Key
500t000000jyDjJAAU
21-00766497
Service Request Number: 21-00766497 • Address: E KIEST BLVD & SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00766497
Address
E KIEST BLVD & SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T15:08:30.000
Updated Date
2023-06-09T00:21:48.000
Closed Date
2021-08-18T15:08:30.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71663180758609000,-96.78765199211209000)
Unique Key
500t000000pxQpIAAU
21-00838235
Service Request Number: 21-00838235 • Address: 300 N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00838235
Address
300 N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-12T01:52:48.000
Updated Date
2023-06-09T00:10:05.000
Closed Date
2021-09-12T01:52:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.77961934709956000,-96.81333701200256000)
Unique Key
500t000000qwiV6AAI
20-01251873
Service Request Number: 20-01251873 • Address: 2454 GLENFIELD AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01251873
Address
2454 GLENFIELD AVE, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2020-12-31T23:35:23.000
Updated Date
2023-06-09T02:50:59.000
Closed Date
2020-12-31T23:35:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71675593875088600,-96.85860015921504000)
Unique Key
500t000000e0BFhAAM
21-00577000
Service Request Number: 21-00577000 • Address: S FIELD ST & YOUNG ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
21-00577000
Address
S FIELD ST & YOUNG ST, DALLAS, TX, 75202
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T10:51:41.000
Updated Date
2023-06-12T01:06:58.000
Closed Date
2021-06-23T10:51:41.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77712986914656000,-96.80004910333695000)
Unique Key
500t000000nPTdLAAW
20-01205067
Service Request Number: 20-01205067 • Address: 1823 SHELMIRE DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-01205067
Address
1823 SHELMIRE DR, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-12-15T10:59:36.000
Updated Date
2023-06-09T03:07:43.000
Closed Date
2020-12-15T10:59:36.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72813751552118000,-96.83620661099010000)
Unique Key
500t000000dFuCfAAK
21-00661059
Service Request Number: 21-00661059 • Address: SPRING VALLEY RD & PRESTON RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00661059
Address
SPRING VALLEY RD & PRESTON RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-18T23:59:00.000
Status
Closed
Created Date
2021-07-17T12:44:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-17T12:44:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93862035840320000,-96.80373328381110000)
Unique Key
500t000000oLrGCAA0
20-01134122
Service Request Number: 20-01134122 • Address: 10985 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01134122
Address
10985 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-11-18T14:50:58.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-18T14:50:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88044756641732000,-96.88556586675215000)
Unique Key
500t000000bnSGDAA2
21-00877923
Service Request Number: 21-00877923 • Address: 2010 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00877923
Address
2010 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-25T11:48:57.000
Updated Date
2023-06-09T00:06:05.000
Closed Date
2021-09-25T11:48:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72376859805204000,-96.81784526495377000)
Unique Key
500t000000rjNdrAAE
21-00556590
Service Request Number: 21-00556590 • Address: 2628 DURHAM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00556590
Address
2628 DURHAM RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-17T13:14:42.000
Updated Date
2023-06-12T01:23:14.000
Closed Date
2021-06-17T13:14:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67813008675512000,-96.77796703557408000)
Unique Key
500t000000nNGbVAAW
21-00682044
Service Request Number: 21-00682044 • Address: 3100 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00682044
Address
3100 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-23T11:32:46.000
Updated Date
2023-06-09T00:35:34.000
Closed Date
2021-07-23T11:32:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77150798784781000,-96.76371423812529000)
Unique Key
500t000000oo8H8AAI
20-01170561
Service Request Number: 20-01170561 • Address: 2619 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01170561
Address
2619 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-04T00:59:00.000
Status
Closed
Created Date
2020-12-02T12:12:49.000
Updated Date
2023-06-09T03:16:23.000
Closed Date
2020-12-02T12:12:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77502710210275000,-96.90589784111235000)
Unique Key
500t000000cai4vAAA
21-00363033
Service Request Number: 21-00363033 • Address: 935 CAROM WAY, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00363033
Address
935 CAROM WAY, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-23T09:55:04.000
Updated Date
2023-06-09T01:29:46.000
Closed Date
2021-04-23T09:55:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72700883666000500,-96.64702766354597000)
Unique Key
500t000000kidxAAAQ
20-01125243
Service Request Number: 20-01125243 • Address: FAIRMOUNT ST & HOOD ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-01125243
Address
FAIRMOUNT ST & HOOD ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2020-11-16T12:17:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-16T12:17:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80331033567093600,-96.81188465369301000)
Unique Key
500t000000bmjiiAAA
21-00849394
Service Request Number: 21-00849394 • Address: 6216 AUTUMN WOODS TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00849394
Address
6216 AUTUMN WOODS TRL, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-15T12:32:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-15T12:32:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67260013975171500,-96.83694772672025000)
Unique Key
500t000000rJNjIAAW
21-00434119
Service Request Number: 21-00434119 • Address: 8701 REXFORD DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00434119
Address
8701 REXFORD DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-14T11:18:39.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-05-14T11:18:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85665341330237000,-96.84581790760299000)
Unique Key
500t000000lfhwjAAA
21-00350621
Service Request Number: 21-00350621 • Address: CORINTH ST & COCKRELL AVE, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00350621
Address
CORINTH ST & COCKRELL AVE, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-04-20T11:15:00.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-20T11:15:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.76453396296770000,-96.78989242326837000)
Unique Key
500t000000kglSgAAI
21-00475127
Service Request Number: 21-00475127 • Address: 11789 EASTERN AVE, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00475127
Address
11789 EASTERN AVE, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-05-26T10:57:32.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-26T10:57:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90936846709336000,-96.81516516363273000)
Unique Key
500t000000mP5LCAA0
21-00880716
Service Request Number: 21-00880716 • Address: WALNUT HILL LN & GOODNIGHT LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00880716
Address
WALNUT HILL LN & GOODNIGHT LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-09-27T14:36:54.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-09-27T14:36:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88116387649574000,-96.90197886632627000)
Unique Key
500t000000rk0EiAAI
21-00545980
Service Request Number: 21-00545980 • Address: 2026 CHEVELLA DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00545980
Address
2026 CHEVELLA DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-06-15T12:26:13.000
Updated Date
2023-06-12T01:17:59.000
Closed Date
2021-06-15T12:26:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65804774103351000,-96.85158653803543000)
Unique Key
500t000000n190XAAQ
21-00243999
Service Request Number: 21-00243999 • Address: 2722 SILKWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00243999
Address
2722 SILKWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-03-18T15:51:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T15:51:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74099493168053000,-96.75189917392390000)
Unique Key
500t000000id0RQAAY
21-00682256
Service Request Number: 21-00682256 • Address: 400 NEWELL AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00682256
Address
400 NEWELL AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed
Created Date
2021-07-23T15:15:32.000
Updated Date
2023-06-09T00:35:46.000
Closed Date
2021-07-23T15:15:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80816690795004000,-96.74372933557156000)
Unique Key
500t000000oo9dcAAA
21-00320526
Service Request Number: 21-00320526 • Address: 15504 EL ESTADO DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00320526
Address
15504 EL ESTADO DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T16:37:37.000
Updated Date
2023-06-09T02:01:02.000
Closed Date
2021-04-09T16:37:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96052780226738600,-96.76911238601602000)
Unique Key
500t000000jxM47AAE
20-01142975
Service Request Number: 20-01142975 • Address: 7120 CHRISTIE LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-01142975
Address
7120 CHRISTIE LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-18T00:59:00.000
Status
Closed
Created Date
2020-11-20T18:44:36.000
Updated Date
2023-06-09T03:21:30.000
Closed Date
2020-11-20T18:44:36.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.64293162510550000,-96.94420525292398000)
Unique Key
500t000000cYDuoAAG
20-01003745
Service Request Number: 20-01003745 • Address: 5602 BENT TRAIL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01003745
Address
5602 BENT TRAIL, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-06T14:38:44.000
Updated Date
2023-06-09T03:49:49.000
Closed Date
2020-10-06T14:38:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97600720993625600,-96.81673143687522000)
Unique Key
500t000000aRoyZAAS
20-01112312
Service Request Number: 20-01112312 • Address: W LEDBETTER DR & JOSEPH HARDIN DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01112312
Address
W LEDBETTER DR & JOSEPH HARDIN DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed
Created Date
2020-11-11T12:59:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-11T12:59:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69115497920725500,-96.89865042806018000)
Unique Key
500t000000blpedAAA
21-00715598
Service Request Number: 21-00715598 • Address: WALNUT HILL LN & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00715598
Address
WALNUT HILL LN & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-08-03T14:23:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-03T14:23:17.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88325115746748000,-96.75937808068088000)
Unique Key
500t000000p9m4bAAA
21-00552457
Service Request Number: 21-00552457 • Address: 4302 ROSS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00552457
Address
4302 ROSS AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-16T13:32:18.000
Updated Date
2023-06-12T01:22:22.000
Closed Date
2021-06-16T13:32:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80120924594745400,-96.78199375438449000)
Unique Key
500t000000n1piTAAQ
21-00326311
Service Request Number: 21-00326311 • Address: 7827 RAYVILLE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00326311
Address
7827 RAYVILLE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-04-12T16:30:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-12T16:30:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72285389563455000,-96.68781597396560000)
Unique Key
500t000000jxwj1AAA
21-00225081
Service Request Number: 21-00225081 • Address: 7018 WILDGROVE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00225081
Address
7018 WILDGROVE AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-12T14:51:09.000
Updated Date
2023-06-09T02:15:38.000
Closed Date
2021-03-12T14:51:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81706573547066000,-96.73689145963866000)
Unique Key
500t000000ib6hJAAQ
20-01110070
Service Request Number: 20-01110070 • Address: 6138 BANDERA AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01110070
Address
6138 BANDERA AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-16T00:59:00.000
Status
Closed
Created Date
2020-11-10T17:17:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-10T17:17:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86742459365057000,-96.80223096028428000)
Unique Key
500t000000bliMRAAY
21-00274208
Service Request Number: 21-00274208 • Address: 2975 TALISMAN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00274208
Address
2975 TALISMAN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-27T13:30:34.000
Updated Date
2023-06-09T02:04:03.000
Closed Date
2021-03-27T13:30:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90308553372454000,-96.87913876456345000)
Unique Key
500t000000jDGuzAAG
21-00306647
Service Request Number: 21-00306647 • Address: 2719 GROVERIDGE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00306647
Address
2719 GROVERIDGE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T14:36:39.000
Updated Date
2023-06-09T01:57:21.000
Closed Date
2021-04-06T14:36:39.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.75825920091977400,-96.65589440906537000)
Unique Key
500t000000jw8D6AAI
21-00710205
Service Request Number: 21-00710205 • Address: PRESTON RD & PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00710205
Address
PRESTON RD & PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-08-02T10:38:15.000
Updated Date
2023-06-09T00:50:15.000
Closed Date
2021-08-02T10:38:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87392793138894000,-96.80414672351647000)
Unique Key
500t000000p8xDZAAY
21-00338465
Service Request Number: 21-00338465 • Address: QUINCY LN & BOCA RATON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00338465
Address
QUINCY LN & BOCA RATON DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-15T17:18:59.000
Updated Date
2023-06-09T01:50:38.000
Closed Date
2021-04-15T17:18:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90451182526414400,-96.81249670196058000)
Unique Key
500t000000jzC8WAAU
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