311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00774563
Service Request Number: 21-00774563 • Address: NEWKIRK ST & CALIFORNIA CROSSING RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00774563
Address
NEWKIRK ST & CALIFORNIA CROSSING RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T14:54:34.000
Updated Date
2023-06-09T00:18:02.000
Closed Date
2021-08-20T14:54:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86664077712990000,-96.90790079969841000)
Unique Key
500t000000pya3nAAA
21-00099984
Service Request Number: 21-00099984 • Address: 4008 DAVID PHILLIPS ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00099984
Address
4008 DAVID PHILLIPS ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-02T10:45:01.000
Updated Date
2023-06-09T02:32:18.000
Closed Date
2021-02-02T10:45:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77190011271866000,-96.66214433427260000)
Unique Key
500t000000gLcs0AAC
20-01151510
Service Request Number: 20-01151510 • Address: 5955 CHARLESTOWN DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01151510
Address
5955 CHARLESTOWN DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T13:31:51.000
Updated Date
2023-06-09T03:11:34.000
Closed Date
2020-11-24T13:31:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91762038296486000,-96.80526996439346000)
Unique Key
500t000000cYwm3AAC
21-00839406
Service Request Number: 21-00839406 • Address: 8038 MOUNTAIN KNOLL CT, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00839406
Address
8038 MOUNTAIN KNOLL CT, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-09-13T06:11:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T06:11:23.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65616026021469000,-96.96580475897785000)
Unique Key
500t000000qwuNCAAY
21-00219466
Service Request Number: 21-00219466 • Address: 9027 VILLA PARK CIR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00219466
Address
9027 VILLA PARK CIR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-03-11T14:54:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-11T14:54:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87237704169271000,-96.77708121916290000)
Unique Key
500t000000iadUzAAI
21-00307891
Service Request Number: 21-00307891 • Address: 1293 N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00307891
Address
1293 N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T19:45:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T19:45:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79201128757376400,-96.78511564731020000)
Unique Key
500t000000jwFAoAAM
21-00458138
Service Request Number: 21-00458138 • Address: TEAKWOOD DR & FAR HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00458138
Address
TEAKWOOD DR & FAR HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-20T11:23:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-20T11:23:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93203574506566000,-96.78063046681048000)
Unique Key
500t000000mCH7vAAG
21-00463677
Service Request Number: 21-00463677 • Address: 3101 CHICAGO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00463677
Address
3101 CHICAGO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-23T23:59:00.000
Status
Closed
Created Date
2021-05-22T22:30:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-22T22:30:15.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77953246836616000,-96.84290051885880000)
Unique Key
500t000000mDFlLAAW
20-01153918
Service Request Number: 20-01153918 • Address: 13711 FLAGSTONE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-01153918
Address
13711 FLAGSTONE LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-11-25T06:42:26.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-25T06:42:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93195676863922000,-96.76660217663260000)
Unique Key
500t000000cZ8LhAAK
20-01001779
Service Request Number: 20-01001779 • Address: 3700 SYLVAN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-01001779
Address
3700 SYLVAN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-10-06T12:23:47.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-06T12:23:47.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79208069451633600,-96.83446566014536000)
Unique Key
500t000000aRiJ1AAK
21-00618686
Service Request Number: 21-00618686 • Address: 2299 BARNES BRIDGE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00618686
Address
2299 BARNES BRIDGE RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-05T09:15:42.000
Updated Date
2023-06-12T01:10:42.000
Closed Date
2021-07-05T09:15:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85081211754099000,-96.67286190241785000)
Unique Key
500t000000nywETAAY
20-00987698
Service Request Number: 20-00987698 • Address: 9902 HUSTEAD ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00987698
Address
9902 HUSTEAD ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-01T11:19:11.000
Updated Date
2023-06-09T03:54:21.000
Closed Date
2020-10-01T11:19:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74820124566240000,-96.65244821929011000)
Unique Key
500t000000ZkySbAAJ
21-00133022
Service Request Number: 21-00133022 • Address: 3500 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00133022
Address
3500 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-11T17:34:47.000
Updated Date
2023-06-09T02:35:58.000
Closed Date
2021-02-11T17:34:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71497246758030000,-96.76481794837612000)
Unique Key
500t000000h9BOZAA2
21-00012883
Service Request Number: 21-00012883 • Address: 2211 N LAMAR ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00012883
Address
2211 N LAMAR ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-05T14:51:47.000
Updated Date
2023-06-09T02:59:20.000
Closed Date
2021-01-05T14:51:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78468964619917600,-96.80827813424420000)
Unique Key
500t000000e1Uk4AAE
21-00245330
Service Request Number: 21-00245330 • Address: N MASTERS DR & SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00245330
Address
N MASTERS DR & SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-20T23:59:00.000
Status
Closed
Created Date
2021-03-19T08:43:52.000
Updated Date
2023-06-09T02:04:18.000
Closed Date
2021-03-19T08:43:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76238325369691000,-96.64819812543223000)
Unique Key
500t000000idAjTAAU
21-00681505
Service Request Number: 21-00681505 • Address: 5643 MERCEDES AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00681505
Address
5643 MERCEDES AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-23T12:45:04.000
Updated Date
2023-06-09T00:35:38.000
Closed Date
2021-07-23T12:45:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82837367193213400,-96.77136310571117000)
Unique Key
500t000000oo4NWAAY
21-00638848
Service Request Number: 21-00638848 • Address: 7300 HAROLD WALKER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00638848
Address
7300 HAROLD WALKER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-11T01:28:07.000
Updated Date
2023-06-09T00:46:46.000
Closed Date
2021-07-11T01:28:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65986245889859000,-96.81296796274518000)
Unique Key
500t000000o1cFTAAY
21-00399361
Service Request Number: 21-00399361 • Address: 1723 CONNER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00399361
Address
1723 CONNER DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-04T15:58:33.000
Updated Date
2023-06-09T01:48:17.000
Closed Date
2021-05-04T15:58:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74181387689246000,-96.68108282289480000)
Unique Key
500t000000lCTa2AAG
21-00780634
Service Request Number: 21-00780634 • Address: 7329 ELMRIDGE DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00780634
Address
7329 ELMRIDGE DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T09:15:00.000
Updated Date
2023-06-09T00:22:07.000
Closed Date
2021-08-19T09:15:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93776192676749000,-96.77786001509176000)
Unique Key
500t000000pzXbAAAU
21-00444360
Service Request Number: 21-00444360 • Address: 200 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00444360
Address
200 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T09:28:54.000
Updated Date
2023-06-09T00:56:23.000
Closed Date
2021-05-17T09:28:54.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.74707599403818400,-96.82471206526995000)
Unique Key
500t000000mAHV6AAO
21-00187909
Service Request Number: 21-00187909 • Address: 3222 WALDROP ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00187909
Address
3222 WALDROP ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-03-02T17:20:26.000
Updated Date
2023-06-09T02:09:47.000
Closed Date
2021-03-02T17:20:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89038469026339000,-96.87256347708238000)
Unique Key
500t000000hnOmxAAE
21-00835192
Service Request Number: 21-00835192 • Address: DELMAR AVE & ORAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00835192
Address
DELMAR AVE & ORAM ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-10T11:51:37.000
Updated Date
2023-06-09T00:31:14.000
Closed Date
2021-09-10T11:51:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81387220509256000,-96.76582966557234000)
Unique Key
500t000000qwKvxAAE
20-01112335
Service Request Number: 20-01112335 • Address: BRONZE WAY & JOSEPH HARDIN DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-01112335
Address
BRONZE WAY & JOSEPH HARDIN DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed
Created Date
2020-11-11T13:03:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-11T13:03:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68724759816152000,-96.89861201776914000)
Unique Key
500t000000blpiVAAQ
21-00033788
Service Request Number: 21-00033788 • Address: 4700 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00033788
Address
4700 MOUNTAIN CREEK PKWY, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-01-12T14:46:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-12T14:46:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68401166144430000,-96.96427341902200000)
Unique Key
500t000000efYK4AAM
21-00504204
Service Request Number: 21-00504204 • Address: 1402 FULLER DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00504204
Address
1402 FULLER DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-06-03T16:24:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T16:24:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83864679545409600,-96.69100967303920000)
Unique Key
500t000000mj7vrAAA
21-00132156
Service Request Number: 21-00132156 • Address: 10516 BLACKJACK OAKS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00132156
Address
10516 BLACKJACK OAKS DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-02-11T16:08:42.000
Updated Date
2023-06-09T02:35:52.000
Closed Date
2021-02-11T16:08:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75318790320964000,-96.64245920650708000)
Unique Key
500t000000h95inAAA
21-00772809
Service Request Number: 21-00772809 • Address: 6100 BRYAN PKWY, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00772809
Address
6100 BRYAN PKWY, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-16T10:04:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T10:04:24.000
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.80956627239443400,-96.76271365636792000)
Unique Key
500t000000pyLEAAA2
21-00027261
Service Request Number: 21-00027261 • Address: 6367 W CAMP WISDOM RD, DALLAS, TX, 75116 • City Council District: 3
Service Request Number
21-00027261
Address
6367 W CAMP WISDOM RD, DALLAS, TX, 75116
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2021-01-11T09:27:10.000
Updated Date
2023-06-09T02:44:46.000
Closed Date
2021-01-11T09:27:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.66258046013544000,-96.93223120702282000)
Unique Key
500t000000eerPgAAI
21-00398366
Service Request Number: 21-00398366 • Address: 1723 CONNER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00398366
Address
1723 CONNER DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-08T23:59:00.000
Status
Closed
Created Date
2021-05-04T15:58:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-04T15:58:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.74181387689246000,-96.68108282289480000)
Unique Key
500t000000lCMP1AAO
21-00303214
Service Request Number: 21-00303214 • Address: 1544 ELMWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00303214
Address
1544 ELMWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T16:21:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T16:21:57.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72857059808974000,-96.84626737472864000)
Unique Key
500t000000jvmuRAAQ
21-00527135
Service Request Number: 21-00527135 • Address: 4139 ECHO GLEN DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00527135
Address
4139 ECHO GLEN DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T08:29:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T08:29:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91569574368267000,-96.83983061202186000)
Unique Key
500t000000mz71IAAQ
21-00878910
Service Request Number: 21-00878910 • Address: 6863 TWIN HILLS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00878910
Address
6863 TWIN HILLS AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-09-26T19:45:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-26T19:45:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87072632725523000,-96.76506692479000000)
Unique Key
500t000000rjc72AAA
21-00161334
Service Request Number: 21-00161334 • Address: 6207 BANDERA AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00161334
Address
6207 BANDERA AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed
Created Date
2021-02-22T19:14:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-22T19:14:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86753362018479000,-96.80047331609593000)
Unique Key
500t000000hCoqfAAC
21-00831105
Service Request Number: 21-00831105 • Address: MOODY ST & HARRY HINES BLVD, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00831105
Address
MOODY ST & HARRY HINES BLVD, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-11T23:59:00.000
Status
Closed
Created Date
2021-09-09T12:12:07.000
Updated Date
2023-06-09T00:30:42.000
Closed Date
2021-09-09T12:12:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.79180891525090400,-96.80703904677111000)
Unique Key
500t000000qvj8iAAA
21-00115476
Service Request Number: 21-00115476 • Address: 6347 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00115476
Address
6347 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-05T15:38:28.000
Updated Date
2023-06-09T02:28:37.000
Closed Date
2021-02-05T15:38:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87581626523708000,-96.79646480540528000)
Unique Key
500t000000gNAefAAG
21-00108374
Service Request Number: 21-00108374 • Address: 2138 CLARKSDALE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00108374
Address
2138 CLARKSDALE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T11:22:21.000
Updated Date
2023-06-09T02:34:38.000
Closed Date
2021-02-04T11:22:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82602083423291400,-96.67974413666762000)
Unique Key
500t000000gMWO6AAO
21-00250158
Service Request Number: 21-00250158 • Address: GUAM ST & HERBERT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00250158
Address
GUAM ST & HERBERT ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-03-20T20:53:16.000
Updated Date
2023-06-09T02:05:03.000
Closed Date
2021-03-20T20:53:16.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78051555784559000,-96.83020477250275000)
Unique Key
500t000000jB7KFAA0
21-00419700
Service Request Number: 21-00419700 • Address: 5703 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00419700
Address
5703 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-08T08:39:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-08T08:39:13.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82504737917503000,-96.77009122159143000)
Unique Key
500t000000le20tAAA
21-00584378
Service Request Number: 21-00584378 • Address: 7912 ANTOINETTE ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00584378
Address
7912 ANTOINETTE ST, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-24T16:57:32.000
Updated Date
2023-06-12T01:19:13.000
Closed Date
2021-06-24T16:57:32.000
Outcome
Work Could not be Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.71401511565689000,-96.68664668946045000)
Unique Key
500t000000nQJmeAAG
21-00375477
Service Request Number: 21-00375477 • Address: 6419 GENSTAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00375477
Address
6419 GENSTAR LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-27T14:44:04.000
Updated Date
2023-06-09T01:35:05.000
Closed Date
2021-04-27T14:44:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00267612131003000,-96.79288047079648000)
Unique Key
500t000000l9QzqAAE
21-00804130
Service Request Number: 21-00804130 • Address: 4054 BOCA BAY DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00804130
Address
4054 BOCA BAY DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-31T09:30:33.000
Updated Date
2023-06-09T00:27:47.000
Closed Date
2021-08-31T09:30:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91611235115108000,-96.84507450538439000)
Unique Key
500t000000qWl91AAC
21-00234277
Service Request Number: 21-00234277 • Address: 3700 SYLVAN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00234277
Address
3700 SYLVAN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-03-16T13:47:04.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-16T13:47:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79210096599280000,-96.83451043434933000)
Unique Key
500t000000ic1SGAAY
21-00679492
Service Request Number: 21-00679492 • Address: ESMALDA DR & PUEBLO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00679492
Address
ESMALDA DR & PUEBLO ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed
Created Date
2021-07-23T07:08:54.000
Updated Date
2023-06-09T00:35:18.000
Closed Date
2021-07-23T07:08:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78078315469191000,-96.88078204235103000)
Unique Key
500t000000onobTAAQ
21-00668035
Service Request Number: 21-00668035 • Address: 3726 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00668035
Address
3726 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-20T09:40:10.000
Updated Date
2023-06-09T00:44:57.000
Closed Date
2021-07-20T09:40:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.76655626042312000,-96.75791675404383000)
Unique Key
500t000000oMtsYAAS
20-01212779
Service Request Number: 20-01212779 • Address: N WESTMORELAND RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01212779
Address
N WESTMORELAND RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-17T15:14:47.000
Updated Date
2023-06-09T03:09:05.000
Closed Date
2020-12-17T15:14:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77882549639675600,-96.87392396096496000)
Unique Key
500t000000dGkZzAAK
21-00640002
Service Request Number: 21-00640002 • Address: 744 WINSTON ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00640002
Address
744 WINSTON ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-07-11T23:56:05.000
Updated Date
2023-06-09T00:46:58.000
Closed Date
2021-07-11T23:56:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75110229455970000,-96.83442604681024000)
Unique Key
500t000000o1p7iAAA
21-00769763
Service Request Number: 21-00769763 • Address: 2559 ST LUKE LN, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00769763
Address
2559 ST LUKE LN, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T13:03:24.000
Updated Date
2023-06-09T00:22:18.000
Closed Date
2021-08-19T13:03:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65222925665614000,-96.86043110716292000)
Unique Key
500t000000pxtV8AAI
21-00475820
Service Request Number: 21-00475820 • Address: 6757 INVERNESS LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00475820
Address
6757 INVERNESS LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T12:15:50.000
Updated Date
2023-06-09T00:55:31.000
Closed Date
2021-05-26T12:15:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83986576406673000,-96.74321577089472000)
Unique Key
500t000000mPAtsAAG
21-00329079
Service Request Number: 21-00329079 • Address: OCTAVIA ST & METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00329079
Address
OCTAVIA ST & METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-13T12:13:14.000
Updated Date
2023-06-09T01:54:33.000
Closed Date
2021-04-13T12:13:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75924074350262000,-96.76728351540818000)
Unique Key
500t000000jyET4AAM
21-00177410
Service Request Number: 21-00177410 • Address: 7600 DENTCREST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00177410
Address
7600 DENTCREST DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T14:06:08.000
Updated Date
2023-06-09T02:19:20.000
Closed Date
2021-02-26T14:06:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94970245568277000,-96.77681112392361000)
Unique Key
500t000000hmANUAA2