311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00613658
Service Request Number: 21-00613658 • Address: 5972 WISDOM CREEK DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00613658
Address
5972 WISDOM CREEK DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-02T13:44:37.000
Updated Date
2023-06-12T01:15:46.000
Closed Date
2021-07-02T13:44:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65013747601990000,-96.97402177594454000)
Unique Key
500t000000lbYu4AAE
21-00320947
Service Request Number: 21-00320947 • Address: 2121 COCKRELL AVE, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00320947
Address
2121 COCKRELL AVE, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-10T11:18:43.000
Updated Date
2023-06-09T02:01:12.000
Closed Date
2021-04-10T11:18:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76429556531299000,-96.78984406963149000)
Unique Key
500t000000jxOZMAA2
21-00352942
Service Request Number: 21-00352942 • Address: 14545 LA PALMA DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00352942
Address
14545 LA PALMA DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T19:25:13.000
Updated Date
2023-06-09T01:31:34.000
Closed Date
2021-04-20T19:25:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68162846583619000,-96.57206743844854000)
Unique Key
500t000000kh82zAAA
21-00472504
Service Request Number: 21-00472504 • Address: SEALE ST & SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00472504
Address
SEALE ST & SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-05-25T15:38:53.000
Updated Date
2023-06-09T00:55:03.000
Closed Date
2021-05-25T15:38:53.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.77136474278010000,-96.83625541599486000)
Unique Key
500t000000mODVrAAO
21-00562090
Service Request Number: 21-00562090 • Address: 2850 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00562090
Address
2850 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-18T11:16:50.000
Updated Date
2023-06-12T01:07:35.000
Closed Date
2021-06-18T11:16:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84532925899567000,-96.66697493353016000)
Unique Key
500t000000nNohKAAS
21-00289560
Service Request Number: 21-00289560 • Address: 947 OAK FOREST DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
21-00289560
Address
947 OAK FOREST DR, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-31T16:45:06.000
Updated Date
2023-06-09T01:52:28.000
Closed Date
2021-03-31T16:45:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69072202926543000,-96.83813432676403000)
Unique Key
500t000000jEf3GAAS
21-00243911
Service Request Number: 21-00243911 • Address: 3800 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00243911
Address
3800 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-03-18T15:37:04.000
Updated Date
2023-06-09T02:08:54.000
Closed Date
2021-03-18T15:37:04.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83295617633474000,-96.75286837098830000)
Unique Key
500t000000id00yAAA
21-00632551
Service Request Number: 21-00632551 • Address: 7200 N STEMMONS FWY NB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00632551
Address
7200 N STEMMONS FWY NB, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-07-08T16:28:47.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-08T16:28:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81730785589333000,-96.86822318403551000)
Unique Key
500t000000o0jTTAAY
21-00546353
Service Request Number: 21-00546353 • Address: W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00546353
Address
W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-15T12:56:13.000
Updated Date
2023-06-12T01:18:02.000
Closed Date
2021-06-15T12:56:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74958485293142000,-96.85686611470318000)
Unique Key
500t000000n1CJFAA2
21-00475435
Service Request Number: 21-00475435 • Address: 6406 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00475435
Address
6406 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T09:28:32.000
Updated Date
2023-06-09T00:55:22.000
Closed Date
2021-05-26T09:28:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83279655214059000,-96.75273075591159000)
Unique Key
500t000000mP7rDAAS
21-00613780
Service Request Number: 21-00613780 • Address: 3600 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00613780
Address
3600 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-02T14:57:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-02T14:57:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88052083950608000,-96.85932265375257000)
Unique Key
500t000000lbZMiAAM
21-00481459
Service Request Number: 21-00481459 • Address: 8604 TURTLE CREEK BLVD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00481459
Address
8604 TURTLE CREEK BLVD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T14:22:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T14:22:22.000
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.86708482471459500,-96.78950573733711000)
Unique Key
500t000000mPo7pAAC
21-00460293
Service Request Number: 21-00460293 • Address: 6269 DENHAM ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00460293
Address
6269 DENHAM ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-21T12:46:07.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-21T12:46:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73001861610842000,-96.71365969083408000)
Unique Key
500t000000mCX22AAG
21-00577371
Service Request Number: 21-00577371 • Address: 3446 ST CLOUD CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00577371
Address
3446 ST CLOUD CIR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T11:31:33.000
Updated Date
2023-06-12T01:07:02.000
Closed Date
2021-06-23T11:31:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90756898879722000,-96.86099173365143000)
Unique Key
500t000000nPW7AAAW
21-00462448
Service Request Number: 21-00462448 • Address: 1828 NAYLOR ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00462448
Address
1828 NAYLOR ST, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-21T15:35:49.000
Updated Date
2023-06-09T00:58:09.000
Closed Date
2021-05-21T15:35:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83192596527338000,-96.68721541966968000)
Unique Key
500t000000mD78eAAC
21-00007867
Service Request Number: 21-00007867 • Address: 4055 WILLOW RIDGE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00007867
Address
4055 WILLOW RIDGE DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2021-01-04T18:28:21.000
Updated Date
2023-06-09T02:58:32.000
Closed Date
2021-01-04T18:28:21.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91399337043757000,-96.84195844361855000)
Unique Key
500t000000e0xJbAAI
21-00567427
Service Request Number: 21-00567427 • Address: REGAL ROW & IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00567427
Address
REGAL ROW & IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-06-21T11:17:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-21T11:17:15.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80847705216688000,-96.90068706076403000)
Unique Key
500t000000nOOhLAAW
21-00824885
Service Request Number: 21-00824885 • Address: 10202 SWEET GUM ST, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00824885
Address
10202 SWEET GUM ST, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-07T09:03:48.000
Updated Date
2023-06-09T00:26:00.000
Closed Date
2021-09-07T09:03:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.62295653526707000,-96.94565448299879000)
Unique Key
500t000000quivbAAA
21-00462463
Service Request Number: 21-00462463 • Address: 14756 HILLCREST RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00462463
Address
14756 HILLCREST RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-22T02:21:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-22T02:21:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94862000126566000,-96.78506594386599000)
Unique Key
500t000000mD7RbAAK
21-00211331
Service Request Number: 21-00211331 • Address: 1338 OAK LAWN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00211331
Address
1338 OAK LAWN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-05T12:20:37.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-05T12:20:37.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79373471190245000,-96.82204561674205000)
Unique Key
500t000000iZnb0AAC
21-00766525
Service Request Number: 21-00766525 • Address: 6927 TOLAND ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00766525
Address
6927 TOLAND ST, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T15:23:29.000
Updated Date
2023-06-09T00:21:50.000
Closed Date
2021-08-18T15:23:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77475190624561000,-96.70104674548321000)
Unique Key
500t000000pxRBUAA2
21-00238410
Service Request Number: 21-00238410 • Address: 1115 KINGS HWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00238410
Address
1115 KINGS HWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T12:05:40.000
Updated Date
2023-06-09T02:08:01.000
Closed Date
2021-03-17T12:05:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75054996027765000,-96.83987179982164000)
Unique Key
500t000000icPkaAAE
21-00789064
Service Request Number: 21-00789064 • Address: 4916 MILITARY PKWY, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
21-00789064
Address
4916 MILITARY PKWY, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T08:35:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T08:35:28.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78346679865881000,-96.73220842890290000)
Unique Key
500t000000qUJedAAG
21-00658929
Service Request Number: 21-00658929 • Address: 8400 FAIR OAKS XING, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00658929
Address
8400 FAIR OAKS XING, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-16T14:20:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T14:20:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89458929675486000,-96.72834176219769000)
Unique Key
500t000000oLPEkAAO
20-01152802
Service Request Number: 20-01152802 • Address: 12700 MERIT DR, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-01152802
Address
12700 MERIT DR, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T16:37:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-24T16:37:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92142615634542000,-96.77202404314805000)
Unique Key
500t000000cZ2yOAAS
21-00038784
Service Request Number: 21-00038784 • Address: S GARRETT AVE & S MUNGER BLVD, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00038784
Address
S GARRETT AVE & S MUNGER BLVD, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-13T15:56:00.000
Updated Date
2023-06-09T02:55:59.000
Closed Date
2021-01-13T15:56:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79649185100284000,-96.76098017701402000)
Unique Key
500t000000eg3tBAAQ
21-00651643
Service Request Number: 21-00651643 • Address: 5816 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00651643
Address
5816 GLENDORA AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-14T15:07:07.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-14T15:07:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88510039051124000,-96.80830325515170000)
Unique Key
500t000000oKG0mAAG
21-00003305
Service Request Number: 21-00003305 • Address: E MOCKINGBIRD LN & N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00003305
Address
E MOCKINGBIRD LN & N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-05T00:59:00.000
Status
Closed
Created Date
2021-01-03T16:36:41.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-03T16:36:41.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85347295790220600,-96.71765367533231000)
Unique Key
500t000000e0UZTAA2
21-00815780
Service Request Number: 21-00815780 • Address: ARLENE LN & MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00815780
Address
ARLENE LN & MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-03T10:42:06.000
Updated Date
2023-06-09T00:23:18.000
Closed Date
2021-09-03T10:42:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69163141384280000,-96.68290571375488000)
Unique Key
500t000000qtRoWAAU
20-00985601
Service Request Number: 20-00985601 • Address: BONNIE VIEW RD & L B J FWY EB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00985601
Address
BONNIE VIEW RD & L B J FWY EB, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed
Created Date
2020-10-01T06:15:54.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-01T06:15:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65493444201199000,-96.75060805364264000)
Unique Key
500t000000ZkqiyAAB
20-01058027
Service Request Number: 20-01058027 • Address: 2439 LEWISTON AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01058027
Address
2439 LEWISTON AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed
Created Date
2020-10-22T16:34:53.000
Updated Date
2023-06-09T03:36:47.000
Closed Date
2020-10-22T16:34:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75441331515071400,-96.65049144313389000)
Unique Key
500t000000aUnVAAA0
21-00818836
Service Request Number: 21-00818836 • Address: 2300 S LLEWELLYN AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00818836
Address
2300 S LLEWELLYN AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed
Created Date
2021-09-05T04:35:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-05T04:35:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.72028926637632000,-96.83047969811007000)
Unique Key
500t000000qts1wAAA
21-00409470
Service Request Number: 21-00409470 • Address: 3575 AINSWORTH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00409470
Address
3575 AINSWORTH DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T16:20:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T16:20:15.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89160186650677500,-96.85996769840750000)
Unique Key
500t000000lcoJ3AAI
21-00178396
Service Request Number: 21-00178396 • Address: 3327 IRWINDELL BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00178396
Address
3327 IRWINDELL BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-02-27T09:55:03.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-02-27T09:55:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73989022520045500,-96.87477458762447000)
Unique Key
500t000000hmGxoAAE
21-00308927
Service Request Number: 21-00308927 • Address: 4000 CEDARVIEW RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00308927
Address
4000 CEDARVIEW RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T09:27:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T09:27:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00149780582237000,-96.84368950570003000)
Unique Key
500t000000jwM03AAE
21-00304008
Service Request Number: 21-00304008 • Address: 1938 ROUTH ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00304008
Address
1938 ROUTH ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-05T22:39:20.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-05T22:39:20.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79253103673668000,-96.79687724918790000)
Unique Key
500t000000jvrlNAAQ
21-00328674
Service Request Number: 21-00328674 • Address: 3712 JUDGE DUPREE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00328674
Address
3712 JUDGE DUPREE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-04-13T11:26:00.000
Updated Date
2023-06-09T01:54:29.000
Closed Date
2021-04-13T11:26:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66668307480999500,-96.76164681789064000)
Unique Key
500t000000jyCCXAA2
21-00206382
Service Request Number: 21-00206382 • Address: PRESTON RD & SPRING VALLEY RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00206382
Address
PRESTON RD & SPRING VALLEY RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed
Created Date
2021-03-08T13:06:27.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-08T13:06:27.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93862035840320000,-96.80373328381110000)
Unique Key
500t000000iZK9JAAW
21-00584598
Service Request Number: 21-00584598 • Address: KIRNWOOD DR & CLIFF CREEK CROSSING DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00584598
Address
KIRNWOOD DR & CLIFF CREEK CROSSING DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-06-24T18:16:19.000
Updated Date
2023-06-12T01:19:15.000
Closed Date
2021-06-24T18:16:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65288697110409500,-96.86982142431998000)
Unique Key
500t000000nQLYSAA4
21-00080914
Service Request Number: 21-00080914 • Address: 9311 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00080914
Address
9311 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-01-27T09:35:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T09:35:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87877831668027500,-96.73199377970631000)
Unique Key
500t000000fdNP1AAM
21-00661838
Service Request Number: 21-00661838 • Address: 11200 GOODNIGHT LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00661838
Address
11200 GOODNIGHT LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-18T03:20:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-18T03:20:55.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88804025783364000,-96.90176620775706000)
Unique Key
500t000000oLxrJAAS
21-00332353
Service Request Number: 21-00332353 • Address: 726 MONSSEN PKWY, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00332353
Address
726 MONSSEN PKWY, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed
Created Date
2021-04-14T10:30:01.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-14T10:30:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73109310884081000,-96.83578480339017000)
Unique Key
500t000000jyYliAAE
21-00116288
Service Request Number: 21-00116288 • Address: 4710 MARCH AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00116288
Address
4710 MARCH AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2021-02-06T15:42:43.000
Updated Date
2023-06-09T02:28:58.000
Closed Date
2021-02-06T15:42:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84677887542475400,-96.82998496490930000)
Unique Key
500t000000gNFuKAAW
21-00885471
Service Request Number: 21-00885471 • Address: 5600 HUNTERS BEND LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00885471
Address
5600 HUNTERS BEND LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-31T00:59:00.000
Status
Closed
Created Date
2021-09-30T08:21:38.000
Updated Date
2023-06-09T00:07:19.000
Closed Date
2021-09-30T08:21:38.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.65575814390892000,-96.97514022892297000)
Unique Key
500t000000rlLHfAAM
21-00716187
Service Request Number: 21-00716187 • Address: 2200 INCA DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00716187
Address
2200 INCA DR, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-03T15:30:25.000
Updated Date
2023-06-09T00:36:23.000
Closed Date
2021-08-03T15:30:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69091977590589000,-96.78939156154613000)
Unique Key
500t000000p9qLbAAI
21-00080649
Service Request Number: 21-00080649 • Address: 5843 LA VISTA DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00080649
Address
5843 LA VISTA DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-26T15:23:46.000
Updated Date
2023-06-09T02:40:27.000
Closed Date
2021-01-26T15:23:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81305257219056000,-96.76672801631574000)
Unique Key
500t000000fdJXnAAM
20-01136860
Service Request Number: 20-01136860 • Address: 2248 GAYLORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01136860
Address
2248 GAYLORD DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-11-19T11:38:51.000
Updated Date
2023-06-09T03:10:50.000
Closed Date
2020-11-19T11:38:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75181035147716000,-96.69054563481637000)
Unique Key
500t000000cXp33AAC
21-00551809
Service Request Number: 21-00551809 • Address: 9755 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00551809
Address
9755 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-16T14:00:44.000
Updated Date
2023-06-12T01:22:24.000
Closed Date
2021-06-16T14:00:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76253941394712400,-96.65401566064087000)
Unique Key
500t000000n1mbWAAQ
21-00257861
Service Request Number: 21-00257861 • Address: 6500 W KIEST BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00257861
Address
6500 W KIEST BLVD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-03-23T12:40:18.000
Updated Date
2023-06-09T01:49:01.000
Closed Date
2021-03-23T12:40:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70533179144597000,-96.93456815828807000)
Unique Key
500t000000jBsxJAAS
21-00629667
Service Request Number: 21-00629667 • Address: 10922 LATHROP DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00629667
Address
10922 LATHROP DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-07-08T09:00:03.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-08T09:00:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89687294443028000,-96.85724579224295000)
Unique Key
500t000000o0N1ZAAU