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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00647364
Service Request Number: 21-00647364 • Address: 18532 BAY PINES LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00647364
Address
18532 BAY PINES LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-13T13:47:21.000
Updated Date
2023-06-09T00:38:20.000
Closed Date
2021-07-13T13:47:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00219316646424000,-96.83387826130958000)
Unique Key
500t000000o2rAEAAY
20-01119576
Service Request Number: 20-01119576 • Address: 1271 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01119576
Address
1271 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2020-11-13T13:18:42.000
Updated Date
2023-06-09T03:14:41.000
Closed Date
2020-11-13T13:18:42.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.77642910264230000,-96.84203015453899000)
Unique Key
500t000000bmIuKAAU
21-00636200
Service Request Number: 21-00636200 • Address: 2600 BECKLEYMEADE AVE, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00636200
Address
2600 BECKLEYMEADE AVE, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-09T15:20:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-09T15:20:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.64014568313779600,-96.86224897200503000)
Unique Key
500t000000o1DE0AAM
21-00781292
Service Request Number: 21-00781292 • Address: 2278 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00781292
Address
2278 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed
Created Date
2021-08-24T08:24:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-24T08:24:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81838133083563000,-96.83952131679740000)
Unique Key
500t000000pzi63AAA
21-00464611
Service Request Number: 21-00464611 • Address: N HASKELL AVE & WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00464611
Address
N HASKELL AVE & WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-23T15:50:45.000
Updated Date
2023-06-09T00:58:42.000
Closed Date
2021-05-23T15:50:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79212683227640000,-96.77482269929521000)
Unique Key
500t000000mMUCjAAO
21-00219995
Service Request Number: 21-00219995 • Address: 7615 SANTA ROSA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00219995
Address
7615 SANTA ROSA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-11T16:22:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-11T16:22:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65450364842719500,-96.77776712447377000)
Unique Key
500t000000iagDSAAY
21-00101498
Service Request Number: 21-00101498 • Address: 3435 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00101498
Address
3435 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-02-02T16:18:15.000
Updated Date
2023-06-09T02:32:51.000
Closed Date
2021-02-02T16:18:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74185664939603400,-96.87625486445201000)
Unique Key
500t000000gLn7UAAS
21-00170158
Service Request Number: 21-00170158 • Address: 4314 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00170158
Address
4314 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-02-25T09:14:07.000
Updated Date
2023-06-09T02:16:48.000
Closed Date
2021-02-25T09:14:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77486735605065000,-96.74728838055675000)
Unique Key
500t000000hlQKpAAM
21-00332288
Service Request Number: 21-00332288 • Address: 4843 ELENA ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00332288
Address
4843 ELENA ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T10:22:12.000
Updated Date
2023-06-09T01:55:00.000
Closed Date
2021-04-14T10:22:12.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69880262063419000,-96.76848127830925000)
Unique Key
500t000000jyYbmAAE
21-00128114
Service Request Number: 21-00128114 • Address: 9200 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00128114
Address
9200 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-02-10T13:57:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-10T13:57:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71945187469698000,-96.66274763734468000)
Unique Key
500t000000gOUoyAAG
21-00595399
Service Request Number: 21-00595399 • Address: 2900 BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00595399
Address
2900 BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-28T14:38:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-28T14:38:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66069471954411000,-96.86414809782795000)
Unique Key
500t000000lZKTrAAO
20-01194639
Service Request Number: 20-01194639 • Address: 13005 GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01194639
Address
13005 GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-12-10T17:30:07.000
Updated Date
2023-06-09T03:18:35.000
Closed Date
2020-12-10T17:30:07.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92319546486473000,-96.74041770754190000)
Unique Key
500t000000bNmyyAAC
21-00826362
Service Request Number: 21-00826362 • Address: 4055 FAWNHOLLOW DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00826362
Address
4055 FAWNHOLLOW DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-09-08T09:50:52.000
Updated Date
2023-06-09T00:26:44.000
Closed Date
2021-09-08T09:50:52.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91487982877643000,-96.84172143048603000)
Unique Key
500t000000qv02fAAA
21-00470153
Service Request Number: 21-00470153 • Address: 7012 HALPRIN ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00470153
Address
7012 HALPRIN ST, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-25T07:05:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T07:05:38.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.99643698606971000,-96.78358265447656000)
Unique Key
500t000000mNbCMAA0
20-01218907
Service Request Number: 20-01218907 • Address: W WHEATLAND RD & OLD HICKORY TRL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-01218907
Address
W WHEATLAND RD & OLD HICKORY TRL, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-12-20T17:47:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-20T17:47:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64750214213366000,-96.86554191438145000)
Unique Key
500t000000dHMKDAA4
21-00215665
Service Request Number: 21-00215665 • Address: 7600 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00215665
Address
7600 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-03-10T15:36:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-10T15:36:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88495046450754000,-96.75843264816612000)
Unique Key
500t000000iaGnIAAU
20-01231467
Service Request Number: 20-01231467 • Address: 1921 BERWICK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01231467
Address
1921 BERWICK AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2020-12-24T10:35:58.000
Updated Date
2023-06-09T03:01:44.000
Closed Date
2020-12-24T10:35:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72636843414616000,-96.79792419972794000)
Unique Key
500t000000dyQV6AAM
21-00622976
Service Request Number: 21-00622976 • Address: 1535 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00622976
Address
1535 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-07-06T13:51:54.000
Updated Date
2023-06-12T01:11:26.000
Closed Date
2021-07-06T13:51:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69635870652351000,-96.80256014607760000)
Unique Key
500t000000nzQxFAAU
21-00000944
Service Request Number: 21-00000944 • Address: 1119 S MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00000944
Address
1119 S MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-01T12:51:41.000
Updated Date
2023-06-09T02:51:09.000
Closed Date
2021-01-01T12:51:41.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73467254196583000,-96.85172740031271000)
Unique Key
500t000000e0FPsAAM
21-00785615
Service Request Number: 21-00785615 • Address: E KIEST BLVD & S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00785615
Address
E KIEST BLVD & S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-08-25T09:41:51.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-25T09:41:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70855314027365000,-96.80221119531240000)
Unique Key
500t000000q0Mr3AAE
20-01083461
Service Request Number: 20-01083461 • Address: 4136 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01083461
Address
4136 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
Closed
Created Date
2020-11-02T09:13:32.000
Updated Date
2023-06-09T03:27:59.000
Closed Date
2020-11-02T09:13:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83582980318350000,-96.74328597306406000)
Unique Key
500t000000bjxw3AAA
21-00130162
Service Request Number: 21-00130162 • Address: 3223 KINKAID DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00130162
Address
3223 KINKAID DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-02-11T09:29:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-11T09:29:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87727855374314000,-96.87010023503284000)
Unique Key
500t000000gOilCAAS
21-00382243
Service Request Number: 21-00382243 • Address: 3351 CAMELOT DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00382243
Address
3351 CAMELOT DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-04-29T14:55:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-29T14:55:33.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88643233469002000,-96.86533637471088000)
Unique Key
500t000000lANPhAAO
21-00265001
Service Request Number: 21-00265001 • Address: 1680 WOOD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00265001
Address
1680 WOOD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T23:26:27.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T23:26:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77891854562271000,-96.79670058812691000)
Unique Key
500t000000jCVQ2AAO
20-01152472
Service Request Number: 20-01152472 • Address: 4916 SUGAR MILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01152472
Address
4916 SUGAR MILL RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-23T12:48:31.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2020-11-23T12:48:31.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91870414834237000,-96.82345591650484000)
Unique Key
500t000000cZ1aoAAC
21-00171443
Service Request Number: 21-00171443 • Address: MCKINNEY AVE & N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00171443
Address
MCKINNEY AVE & N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-25T12:15:50.000
Updated Date
2023-06-09T02:17:01.000
Closed Date
2021-02-25T12:15:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79073674191408000,-96.80357052962792000)
Unique Key
500t000000hlX6qAAE
20-01211874
Service Request Number: 20-01211874 • Address: 10800 ROYAL HAVEN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01211874
Address
10800 ROYAL HAVEN LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-17T11:58:48.000
Updated Date
2023-06-09T03:08:55.000
Closed Date
2020-12-17T11:58:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89525769811607000,-96.87227945040887000)
Unique Key
500t000000dGe87AAC
21-00787052
Service Request Number: 21-00787052 • Address: 8600 AUDELIA RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00787052
Address
8600 AUDELIA RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-28T23:59:00.000
Status
Closed
Created Date
2021-08-25T13:38:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-25T13:38:41.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86516215518222000,-96.71769959694842000)
Unique Key
500t000000q0aXOAAY
21-00569321
Service Request Number: 21-00569321 • Address: 3719 MILES ST, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00569321
Address
3719 MILES ST, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-06-21T15:50:29.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-21T15:50:29.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82866062394272400,-96.82003470088910000)
Unique Key
500t000000nOaEoAAK
21-00883715
Service Request Number: 21-00883715 • Address: 5209 MISSION AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00883715
Address
5209 MISSION AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T09:57:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T09:57:09.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81699105414735000,-96.78264458543791000)
Unique Key
500t000000rkuqxAAA
21-00778025
Service Request Number: 21-00778025 • Address: 1400 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00778025
Address
1400 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-08-23T10:02:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-23T10:02:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70755506849792500,-96.80347801192502000)
Unique Key
500t000000pz8seAAA
21-00462051
Service Request Number: 21-00462051 • Address: 7334 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00462051
Address
7334 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T17:25:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T17:25:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81134219851479000,-96.73029396039183000)
Unique Key
500t000000mCsJKAA0
21-00742063
Service Request Number: 21-00742063 • Address: 9617 JO PIERCE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00742063
Address
9617 JO PIERCE DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-08-11T12:05:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T12:05:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67828862765717000,-96.65698703977569000)
Unique Key
500t000000pYgoHAAS
21-00507961
Service Request Number: 21-00507961 • Address: W LAWTHER DR & LAKEWOOD BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00507961
Address
W LAWTHER DR & LAKEWOOD BLVD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-04T14:58:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T14:58:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82465500531564000,-96.73203150454358000)
Unique Key
500t000000mjYjIAAU
20-01203178
Service Request Number: 20-01203178 • Address: 5915 HUDSON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01203178
Address
5915 HUDSON ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-12-14T16:05:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-14T16:05:13.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.81011133767795000,-96.76628965027575000)
Unique Key
500t000000dFgBAAA0
21-00443929
Service Request Number: 21-00443929 • Address: ALPHA RD & HILLCREST RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00443929
Address
ALPHA RD & HILLCREST RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-17T17:44:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-17T17:44:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93319259134002000,-96.78625128705792000)
Unique Key
500t000000mACjGAAW
21-00752558
Service Request Number: 21-00752558 • Address: 1011 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00752558
Address
1011 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-15T23:59:00.000
Status
Closed
Created Date
2021-08-14T13:47:20.000
Updated Date
2023-06-09T00:24:33.000
Closed Date
2021-08-14T13:47:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77306987554208500,-96.79556762527642000)
Unique Key
500t000000paIyVAAU
21-00385526
Service Request Number: 21-00385526 • Address: 2144 MONTERREY AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00385526
Address
2144 MONTERREY AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-30T11:10:27.000
Updated Date
2023-06-09T01:42:13.000
Closed Date
2021-04-30T11:10:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84484989649225000,-96.67543010056808000)
Unique Key
500t000000lAoxaAAC
21-00274045
Service Request Number: 21-00274045 • Address: 7000 CREEK BEND RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00274045
Address
7000 CREEK BEND RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-27T13:42:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-27T13:42:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99528668891097000,-96.79365856244246000)
Unique Key
500t000000jDGQeAAO
20-01216898
Service Request Number: 20-01216898 • Address: 4700 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01216898
Address
4700 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-20T00:59:00.000
Status
Closed
Created Date
2020-12-18T19:31:27.000
Updated Date
2023-06-09T02:46:51.000
Closed Date
2020-12-18T19:31:27.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84446780782139500,-96.75277246184210000)
Unique Key
500t000000dH9hdAAC
21-00840669
Service Request Number: 21-00840669 • Address: RYLIE RD & MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00840669
Address
RYLIE RD & MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-16T00:59:00.000
Status
Closed
Created Date
2021-09-13T11:04:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T11:04:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69081014941182400,-96.68288290160355000)
Unique Key
500t000000qx6BLAAY
21-00426877
Service Request Number: 21-00426877 • Address: 1934 E 11TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00426877
Address
1934 E 11TH ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-12T09:39:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-12T09:39:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74623714751434000,-96.79578626753367000)
Unique Key
500t000000les2oAAA
21-00789032
Service Request Number: 21-00789032 • Address: 5600 WINSLOW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00789032
Address
5600 WINSLOW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-26T08:26:11.000
Updated Date
2023-06-09T00:30:23.000
Closed Date
2021-08-26T08:26:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79104424640956000,-96.74632224333990000)
Unique Key
500t000000qUIXXAA4
20-01112473
Service Request Number: 20-01112473 • Address: 3922 BELVOIR CIR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01112473
Address
3922 BELVOIR CIR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-11T13:34:08.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2020-11-11T13:34:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69428439505150400,-96.86210960432894000)
Unique Key
500t000000blq3sAAA
20-01148670
Service Request Number: 20-01148670 • Address: 1615 ALHAMBRA ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01148670
Address
1615 ALHAMBRA ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2020-11-23T17:00:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-23T17:00:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74031559681191000,-96.69556353820049000)
Unique Key
500t000000cYiPJAA0
20-00991807
Service Request Number: 20-00991807 • Address: 1253 DICEMAN AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00991807
Address
1253 DICEMAN AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-09T23:59:00.000
Status
Closed
Created Date
2020-10-02T14:21:35.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-02T14:21:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73501198019323500,-96.78923786007736000)
Unique Key
500t000000ZlBdgAAF
21-00243882
Service Request Number: 21-00243882 • Address: ROSS AVE & N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00243882
Address
ROSS AVE & N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-18T15:33:26.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-18T15:33:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79541964603997000,-96.78912112979724000)
Unique Key
500t000000iczugAAA
20-01032763
Service Request Number: 20-01032763 • Address: 2306 WILDOAK DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-01032763
Address
2306 WILDOAK DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-10-14T19:14:06.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-10-14T19:14:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80374031026925000,-96.71118270522504000)
Unique Key
500t000000aTHTXAA4
21-00741469
Service Request Number: 21-00741469 • Address: 9677 E R L THORNTON ACRD WB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00741469
Address
9677 E R L THORNTON ACRD WB, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-08-11T10:22:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T10:22:35.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80061240776877400,-96.67830797879385000)
Unique Key
500t000000pYb0dAAC
21-00280610
Service Request Number: 21-00280610 • Address: 4808 NOME ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00280610
Address
4808 NOME ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-03-29T20:42:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T20:42:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71608297767711000,-96.74319687129345000)
Unique Key
500t000000jDrsxAAC
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