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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00377901
Service Request Number: 21-00377901 • Address: BONNIE VIEW RD & E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00377901
Address
BONNIE VIEW RD & E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-04-28T13:26:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T13:26:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69458689824872000,-96.77220356791102000)
Unique Key
500t000000l9ka2AAA
21-00789040
Service Request Number: 21-00789040 • Address: 5400 WINSLOW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00789040
Address
5400 WINSLOW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T08:28:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T08:28:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78922050941874000,-96.74636570509287000)
Unique Key
500t000000qUJNbAAO
21-00441973
Service Request Number: 21-00441973 • Address: 6811 BRADBURY LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00441973
Address
6811 BRADBURY LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-05-17T12:44:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-17T12:44:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91276166415068000,-96.78819812668121000)
Unique Key
500t000000m9z4hAAA
21-00084296
Service Request Number: 21-00084296 • Address: 1201 S COCKRELL HILL RD, DALLAS, TX, 75211 • Department: Transportation and Public Works Department
Service Request Number
21-00084296
Address
1201 S COCKRELL HILL RD, DALLAS, TX, 75211
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-27T18:41:45.000
Updated Date
2023-06-09T02:41:54.000
Closed Date
2021-01-27T18:41:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73273100299783000,-96.89152184629710000)
Unique Key
500t000000fdqhsAAA
21-00280801
Service Request Number: 21-00280801 • Address: 2800 HANSBORO AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00280801
Address
2800 HANSBORO AVE, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-27T16:50:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-27T16:50:38.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71549100655892000,-96.86581265050097000)
Unique Key
500t000000jDtnCAAS
21-00644389
Service Request Number: 21-00644389 • Address: 9718 AMBERLEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00644389
Address
9718 AMBERLEY DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T03:06:19.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T03:06:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.91795689693165000,-96.72065475862956000)
Unique Key
500t000000o2RpcAAE
21-00117239
Service Request Number: 21-00117239 • Address: N PLYMOUTH RD & BAHAMA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00117239
Address
N PLYMOUTH RD & BAHAMA DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2021-02-07T14:24:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-07T14:24:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75412160106430500,-96.85842566638536000)
Unique Key
500t000000gNMPEAA4
21-00130517
Service Request Number: 21-00130517 • Address: 6905 WINDY RIDGE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00130517
Address
6905 WINDY RIDGE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2021-02-11T10:49:14.000
Updated Date
2023-06-09T02:35:28.000
Closed Date
2021-02-11T10:49:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97573662716876400,-96.78861731744150000)
Unique Key
500t000000gOl2kAAC
21-00237205
Service Request Number: 21-00237205 • Address: 3877 VAN NESS PL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00237205
Address
3877 VAN NESS PL, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T09:36:06.000
Updated Date
2023-06-09T02:07:50.000
Closed Date
2021-03-17T09:36:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87263315824990000,-96.85034816258724000)
Unique Key
500t000000icH4zAAE
20-01044237
Service Request Number: 20-01044237 • Address: 1805 JACK CASEY CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01044237
Address
1805 JACK CASEY CT, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-10-19T11:59:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-19T11:59:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74417867182312000,-96.64611334360428000)
Unique Key
500t000000aTy95AAC
21-00836417
Service Request Number: 21-00836417 • Address: CANADA DR & N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00836417
Address
CANADA DR & N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-10T18:05:02.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-10T18:05:02.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79264113403096000,-96.87384291386954000)
Unique Key
500t000000qwU5VAAU
21-00282961
Service Request Number: 21-00282961 • Address: 5600 BERNAL DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00282961
Address
5600 BERNAL DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T12:36:49.000
Updated Date
2023-06-09T01:59:56.000
Closed Date
2021-03-30T12:36:49.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77555395085198600,-96.91148125763581000)
Unique Key
500t000000jE4xWAAS
21-00720003
Service Request Number: 21-00720003 • Address: 2933 BAY OAKS DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00720003
Address
2933 BAY OAKS DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-04T15:05:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-04T15:05:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88884835781560400,-96.87907350118650000)
Unique Key
500t000000pARm7AAG
21-00797360
Service Request Number: 21-00797360 • Address: 7421 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00797360
Address
7421 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-08-29T09:33:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-29T09:33:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88156250213158000,-96.76011275683038000)
Unique Key
500t000000qVkxeAAC
20-01083805
Service Request Number: 20-01083805 • Address: 5422 SOUTHWESTERN BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01083805
Address
5422 SOUTHWESTERN BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2020-11-02T10:19:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-02T10:19:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85702345786360000,-96.81969286645297000)
Unique Key
500t000000bjzP6AAI
21-00715561
Service Request Number: 21-00715561 • Address: 7134 KENNY LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00715561
Address
7134 KENNY LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-07T23:59:00.000
Status
Closed
Created Date
2021-08-03T14:18:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-03T14:18:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90636224538073000,-96.78394255008152000)
Unique Key
500t000000p9lYTAAY
21-00530347
Service Request Number: 21-00530347 • Address: 5814 MEADERS LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00530347
Address
5814 MEADERS LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T15:34:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T15:34:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88645739709156000,-96.80822660435898000)
Unique Key
500t000000mzPpEAAU
21-00075606
Service Request Number: 21-00075606 • Address: 2507 HOOD ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00075606
Address
2507 HOOD ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-01-25T17:14:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T17:14:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80356884322482000,-96.81166457451296000)
Unique Key
500t000000fcicIAAQ
21-00604516
Service Request Number: 21-00604516 • Address: 5000 BOWSER AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00604516
Address
5000 BOWSER AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-06-30T13:06:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-30T13:06:47.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82427823256903000,-96.81784540526560000)
Unique Key
500t000000laPUPAA2
21-00312696
Service Request Number: 21-00312696 • Address: 8500 THACKERY ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00312696
Address
8500 THACKERY ST, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-04-08T08:54:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-08T08:54:51.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.86564099111216600,-96.79205674753659000)
Unique Key
500t000000jwjIOAAY
21-00655295
Service Request Number: 21-00655295 • Address: S POLK ST & WOLF CREEK TRL, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00655295
Address
S POLK ST & WOLF CREEK TRL, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-15T14:33:45.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-15T14:33:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.66891989605391400,-96.84008219121075000)
Unique Key
500t000000oKsBKAA0
21-00802961
Service Request Number: 21-00802961 • Address: 5606 W PURDUE AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00802961
Address
5606 W PURDUE AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-08-31T09:14:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-31T09:14:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85408112542210500,-96.81722677892463000)
Unique Key
500t000000qWc8TAAS
21-00180121
Service Request Number: 21-00180121 • Address: 1901 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00180121
Address
1901 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-02-28T14:49:36.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-28T14:49:36.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76453152558138000,-96.85085496059938000)
Unique Key
500t000000hmT5tAAE
21-00665503
Service Request Number: 21-00665503 • Address: 3822 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00665503
Address
3822 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-19T14:36:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-19T14:36:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72328950378527400,-96.88237369034111000)
Unique Key
500t000000oMXv5AAG
21-00868903
Service Request Number: 21-00868903 • Address: FERGUSON RD & SPRINGHILL DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00868903
Address
FERGUSON RD & SPRINGHILL DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-25T00:59:00.000
Status
Closed
Created Date
2021-09-22T10:28:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-22T10:28:09.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81408690825730000,-96.69624053243604000)
Unique Key
500t000000rhn5gAAA
21-00265009
Service Request Number: 21-00265009 • Address: 217 BROWDER ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00265009
Address
217 BROWDER ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T23:35:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T23:35:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77985216635356000,-96.79859973261708000)
Unique Key
500t000000jCVRoAAO
21-00784234
Service Request Number: 21-00784234 • Address: 9710 SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00784234
Address
9710 SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed
Created Date
2021-08-24T16:47:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-24T16:47:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90839387813543500,-96.70649120587144000)
Unique Key
500t000000q06wrAAA
21-00200837
Service Request Number: 21-00200837 • Address: 1200 OLD GATE LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00200837
Address
1200 OLD GATE LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed
Created Date
2021-03-05T16:03:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-05T16:03:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82843124530792500,-96.70846102663224000)
Unique Key
500t000000hoe7GAAQ
21-00469151
Service Request Number: 21-00469151 • Address: W MOCKINGBIRD LN & HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00469151
Address
W MOCKINGBIRD LN & HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-25T02:03:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-25T02:03:51.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82278960014194500,-96.85097904188646000)
Unique Key
500t000000mNKhiAAG
21-00374872
Service Request Number: 21-00374872 • Address: 6335 CUPERTINO TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00374872
Address
6335 CUPERTINO TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T17:00:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T17:00:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00308476553545000,-96.79635340965250000)
Unique Key
500t000000l9Lt4AAE
21-00648560
Service Request Number: 21-00648560 • Address: 2914 TRES LOGOS LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00648560
Address
2914 TRES LOGOS LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-07-13T21:36:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-13T21:36:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85312913127829400,-96.66487958460169000)
Unique Key
500t000000oJoYLAA0
21-00159529
Service Request Number: 21-00159529 • Address: 2313 BUDD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00159529
Address
2313 BUDD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-22T12:32:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-22T12:32:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74083747740548000,-96.75621958705305000)
Unique Key
500t000000hCdDAAA0
21-00062527
Service Request Number: 21-00062527 • Address: 5730 HARVEST HILL RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00062527
Address
5730 HARVEST HILL RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-20T18:02:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-20T18:02:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92242896217379000,-96.80885717862635000)
Unique Key
500t000000fb9EHAAY
21-00686387
Service Request Number: 21-00686387 • Address: L B J RAMP WB & N STEMMONS FWY SB, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
21-00686387
Address
L B J RAMP WB & N STEMMONS FWY SB, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T07:54:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T07:54:43.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90826168715360000,-96.89809953177239000)
Unique Key
500t000000oojaQAAQ
20-01138861
Service Request Number: 20-01138861 • Address: 734 DELAWARE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01138861
Address
734 DELAWARE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed
Created Date
2020-11-19T16:55:13.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-19T16:55:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73682117521605000,-96.83523781996940000)
Unique Key
500t000000cXwVfAAK
21-00469102
Service Request Number: 21-00469102 • Address: 1154 SHADYSIDE LN, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00469102
Address
1154 SHADYSIDE LN, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-05-24T22:34:07.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-24T22:34:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80689873936486000,-96.73411732276116000)
Unique Key
500t000000mNJoiAAG
21-00510486
Service Request Number: 21-00510486 • Address: 660 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00510486
Address
660 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-05T15:49:16.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-05T15:49:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77598905148553000,-96.79792479101805000)
Unique Key
500t000000mjmhTAAQ
21-00265895
Service Request Number: 21-00265895 • Address: 800 HUTCHINS RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00265895
Address
800 HUTCHINS RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-25T10:03:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-25T10:03:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73996339704345400,-96.79529099524916000)
Unique Key
500t000000jCaaMAAS
21-00828040
Service Request Number: 21-00828040 • Address: 6513 BOB O LINK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00828040
Address
6513 BOB O LINK DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-08T14:33:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T14:33:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83172845813198000,-96.74961734757137000)
Unique Key
500t000000qvENNAA2
21-00335566
Service Request Number: 21-00335566 • Address: 7118 LAVENDALE AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00335566
Address
7118 LAVENDALE AVE, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T09:20:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T09:20:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89568338077640000,-96.78283690941801000)
Unique Key
500t000000jywKvAAI
21-00077088
Service Request Number: 21-00077088 • Address: 6283 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00077088
Address
6283 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-01-26T10:34:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-26T10:34:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83660209906425000,-96.75569999799500000)
Unique Key
500t000000fcw2ZAAQ
21-00301672
Service Request Number: 21-00301672 • Address: 1526 FAIRVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00301672
Address
1526 FAIRVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T12:29:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T12:29:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78902042024158000,-96.74569959176478000)
Unique Key
500t000000jvf7RAAQ
21-00753587
Service Request Number: 21-00753587 • Address: 5527 EMERSON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00753587
Address
5527 EMERSON AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-08-15T11:22:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-15T11:22:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84656130433186000,-96.81586050381720000)
Unique Key
500t000000paRdmAAE
21-00034801
Service Request Number: 21-00034801 • Address: 449 NICE DAY DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00034801
Address
449 NICE DAY DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2021-01-12T16:58:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-12T16:58:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74848916792571000,-96.88649573162499000)
Unique Key
500t000000efd36AAA
21-00236900
Service Request Number: 21-00236900 • Address: 3182 PIERCE ST, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00236900
Address
3182 PIERCE ST, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-17T08:58:11.000
Updated Date
2023-06-09T02:07:45.000
Closed Date
2021-03-17T08:58:11.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.70542272872213400,-96.86582591280042000)
Unique Key
500t000000icFs2AAE
20-00996144
Service Request Number: 20-00996144 • Address: 3410 OAKHURST ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00996144
Address
3410 OAKHURST ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-10-05T09:16:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-05T09:16:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82995683670321000,-96.74787018517813000)
Unique Key
500t000000ZlR9iAAF
21-00612258
Service Request Number: 21-00612258 • Address: 3400 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00612258
Address
3400 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-02T10:52:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-02T10:52:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82836546446116400,-96.74031257691760000)
Unique Key
500t000000lbPj8AAE
21-00759070
Service Request Number: 21-00759070 • Address: 6916 WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00759070
Address
6916 WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-17T09:17:18.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-17T09:17:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87976947513167000,-96.78637962083278000)
Unique Key
500t000000pbIdMAAU
21-00313706
Service Request Number: 21-00313706 • Address: 11794 QUINCY LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00313706
Address
11794 QUINCY LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-04-08T11:15:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-08T11:15:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90927799776932000,-96.81413826997559000)
Unique Key
500t000000jwneyAAA
20-01090968
Service Request Number: 20-01090968 • Address: 1614 HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01090968
Address
1614 HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed
Created Date
2020-11-04T10:23:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-04T10:23:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74059961973465000,-96.69146606355690000)
Unique Key
500t000000bkTHrAAM
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