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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00603624
Service Request Number: 21-00603624 • Address: 10804 FERNALD AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00603624
Address
10804 FERNALD AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T16:49:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-24T16:49:53.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85743763513370000,-96.70009482505236000)
Unique Key
500t000000laJMAAA2
21-00091849
Service Request Number: 21-00091849 • Address: 8300 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00091849
Address
8300 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2021-01-29T18:37:43.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-29T18:37:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81664825361266000,-96.71997689812932000)
Unique Key
500t000000fefzoAAA
21-00101249
Service Request Number: 21-00101249 • Address: 2822 DORRIS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00101249
Address
2822 DORRIS ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-02T15:36:36.000
Updated Date
2023-06-09T02:32:45.000
Closed Date
2021-02-02T15:36:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74266773480262000,-96.75050591227479000)
Unique Key
500t000000gLllcAAC
21-00320276
Service Request Number: 21-00320276 • Address: 6800 INVERNESS LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00320276
Address
6800 INVERNESS LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T16:10:50.000
Updated Date
2023-06-09T02:01:00.000
Closed Date
2021-04-09T16:10:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84067511915494500,-96.74194754350259000)
Unique Key
500t000000jxKZQAA2
21-00583993
Service Request Number: 21-00583993 • Address: 115 S TATUM AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00583993
Address
115 S TATUM AVE, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed
Created Date
2021-06-24T16:06:31.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-24T16:06:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74573823333207000,-96.91551231975663000)
Unique Key
500t000000nQI2NAAW
21-00538612
Service Request Number: 21-00538612 • Address: 2900 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00538612
Address
2900 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-06-14T00:38:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-14T00:38:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81688366339063400,-96.82150990526858000)
Unique Key
500t000000n0Io1AAE
20-01235396
Service Request Number: 20-01235396 • Address: 9600 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01235396
Address
9600 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-27T15:48:12.000
Updated Date
2023-06-09T03:04:37.000
Closed Date
2020-12-27T15:48:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73398971900412000,-96.65691095414967000)
Unique Key
500t000000dyi35AAA
21-00102300
Service Request Number: 21-00102300 • Address: 1516 BILCO ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00102300
Address
1516 BILCO ST, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-02-02T18:14:19.000
Updated Date
2023-06-09T02:33:04.000
Closed Date
2021-02-02T18:14:19.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68024073997193600,-96.85061683416306000)
Unique Key
500t000000gLqqnAAC
21-00478045
Service Request Number: 21-00478045 • Address: ABRAMS RD & BOB O LINK DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00478045
Address
ABRAMS RD & BOB O LINK DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T14:01:16.000
Updated Date
2023-06-09T00:55:37.000
Closed Date
2021-05-26T14:01:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83189443058173400,-96.75292501067591000)
Unique Key
500t000000mPQKIAA4
20-01182142
Service Request Number: 20-01182142 • Address: 3314 W KIEST BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01182142
Address
3314 W KIEST BLVD, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-06T22:15:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-06T22:15:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70528503220721500,-96.87441573017433000)
Unique Key
500t000000bMKXZAA4
21-00084413
Service Request Number: 21-00084413 • Address: 17210 PRIVET AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00084413
Address
17210 PRIVET AVE, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-27T21:24:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-27T21:24:48.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98411425263935000,-96.76107085995353000)
Unique Key
500t000000fdssOAAQ
21-00653573
Service Request Number: 21-00653573 • Address: 4342 COCHRAN CHAPEL CIR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00653573
Address
4342 COCHRAN CHAPEL CIR, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-07-15T09:28:34.000
Updated Date
2023-06-09T00:39:30.000
Closed Date
2021-07-15T09:28:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86297473497446500,-96.83479097735167000)
Unique Key
500t000000oKc8tAAC
21-00865478
Service Request Number: 21-00865478 • Address: 9407 ECTOR CT, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00865478
Address
9407 ECTOR CT, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-14T18:22:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T18:22:50.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Internal
Lat Long Value
(32.76780556112007000,-96.65964123405759000)
Unique Key
500t000000rMDCQAA4
21-00542563
Service Request Number: 21-00542563 • Address: 5615 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00542563
Address
5615 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-15T23:59:00.000
Status
Closed
Created Date
2021-06-14T16:31:25.000
Updated Date
2023-06-12T01:17:27.000
Closed Date
2021-06-14T16:31:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.01150399373524000,-96.81247309674416000)
Unique Key
500t000000n0j0qAAA
21-00105064
Service Request Number: 21-00105064 • Address: 13957 GOLDMARK DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00105064
Address
13957 GOLDMARK DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed
Created Date
2021-02-03T14:35:47.000
Updated Date
2023-06-09T02:33:48.000
Closed Date
2021-02-03T14:35:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93859798534904000,-96.75203126754063000)
Unique Key
500t000000gMB2qAAG
21-00833578
Service Request Number: 21-00833578 • Address: 3300 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00833578
Address
3300 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-10T08:43:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-10T08:43:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79250429020745000,-96.87387878783370000)
Unique Key
500t000000qw6xYAAQ
21-00706057
Service Request Number: 21-00706057 • Address: 2414 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00706057
Address
2414 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-30T08:52:53.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-07-30T08:52:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80835955362278000,-96.82142750543542000)
Unique Key
500t000000p8JbmAAE
21-00102442
Service Request Number: 21-00102442 • Address: 16453 ARBOR DOWNS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00102442
Address
16453 ARBOR DOWNS DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-18T00:59:00.000
Status
Closed
Created Date
2021-02-02T18:58:20.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-02T18:58:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97544564824881000,-96.78496455031240000)
Unique Key
500t000000gLrqiAAC
21-00803359
Service Request Number: 21-00803359 • Address: 1011 S PEARL EXPY, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00803359
Address
1011 S PEARL EXPY, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-08-31T10:14:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-31T10:14:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77748949404194400,-96.78945655349855000)
Unique Key
500t000000qWeYUAA0
21-00583537
Service Request Number: 21-00583537 • Address: 494 N TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00583537
Address
494 N TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-24T14:56:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-24T14:56:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74895087213083400,-96.83741758722522000)
Unique Key
500t000000nQF6OAAW
21-00107380
Service Request Number: 21-00107380 • Address: S POLK ST & W WHEATLAND RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00107380
Address
S POLK ST & W WHEATLAND RD, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2021-02-04T09:47:27.000
Updated Date
2023-06-09T02:34:25.000
Closed Date
2021-02-04T09:47:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64760430218008500,-96.84012513700370000)
Unique Key
500t000000gMRMaAAO
20-01054555
Service Request Number: 20-01054555 • Address: 18900 RAVENGLEN CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01054555
Address
18900 RAVENGLEN CT, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-22T01:06:25.000
Updated Date
2023-06-09T03:42:23.000
Closed Date
2020-10-22T01:06:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(33.00768797166300000,-96.84131106640868000)
Unique Key
500t000000aUbs4AAC
21-00615432
Service Request Number: 21-00615432 • Address: 4527 BLUFFVIEW BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00615432
Address
4527 BLUFFVIEW BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-02T14:18:45.000
Updated Date
2023-06-12T01:15:48.000
Closed Date
2021-07-02T14:18:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85719567625446000,-96.83235195768881000)
Unique Key
500t000000lbjBLAAY
21-00816924
Service Request Number: 21-00816924 • Address: 1100 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00816924
Address
1100 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-04T23:59:00.000
Status
Closed
Created Date
2021-09-03T16:13:28.000
Updated Date
2023-06-09T00:23:34.000
Closed Date
2021-09-03T16:13:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73078879939907000,-96.64814834625965000)
Unique Key
500t000000qtb5UAAQ
21-00769101
Service Request Number: 21-00769101 • Address: 3700 PENELOPE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00769101
Address
3700 PENELOPE ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-19T14:44:55.000
Updated Date
2023-06-09T00:22:24.000
Closed Date
2021-08-19T14:44:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77126996784008400,-96.75237953232565000)
Unique Key
500t000000pxpgGAAQ
21-00273006
Service Request Number: 21-00273006 • Address: 6646 E LOVERS LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00273006
Address
6646 E LOVERS LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-26T13:49:12.000
Updated Date
2023-06-09T02:03:39.000
Closed Date
2021-03-26T13:49:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85483743315199000,-96.74592764172696000)
Unique Key
500t000000jDBRJAA4
21-00479775
Service Request Number: 21-00479775 • Address: 1304 EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00479775
Address
1304 EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-27T11:44:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T11:44:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84223562738483000,-96.68940802325773000)
Unique Key
500t000000mPdLkAAK
20-01146971
Service Request Number: 20-01146971 • Address: 4916 SUGAR MILL RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01146971
Address
4916 SUGAR MILL RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-23T12:48:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-23T12:48:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91870414834237000,-96.82345591650484000)
Unique Key
500t000000cYaP2AAK
20-01053225
Service Request Number: 20-01053225 • Address: 3900 FOREST LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-01053225
Address
3900 FOREST LN, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-10-21T14:35:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-21T14:35:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90943767367100000,-96.84880655594988000)
Unique Key
500t000000aUXZSAA4
21-00366937
Service Request Number: 21-00366937 • Address: 7038 FOREST PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00366937
Address
7038 FOREST PKWY, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T10:49:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-24T10:49:50.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66181308948390000,-96.77382869041539000)
Unique Key
500t000000kjB7zAAE
21-00545702
Service Request Number: 21-00545702 • Address: 13844 PEYTON DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00545702
Address
13844 PEYTON DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-15T11:34:57.000
Updated Date
2023-06-12T01:17:55.000
Closed Date
2021-06-15T11:34:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93636548045921000,-96.77524774846216000)
Unique Key
500t000000n16xeAAA
20-01077616
Service Request Number: 20-01077616 • Address: 1900 LONE STAR DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01077616
Address
1900 LONE STAR DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T18:03:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T18:03:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77270448206181000,-96.85778886288102000)
Unique Key
500t000000bjZYOAA2
21-00432454
Service Request Number: 21-00432454 • Address: 5930 E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00432454
Address
5930 E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-05-13T20:17:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-13T20:17:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83636083396980600,-96.76445292768622000)
Unique Key
500t000000lfUsaAAE
21-00164407
Service Request Number: 21-00164407 • Address: KIRNWOOD DR & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00164407
Address
KIRNWOOD DR & S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-25T00:59:00.000
Status
Closed
Created Date
2021-02-23T15:40:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-23T15:40:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65487337955379000,-96.85718281053830000)
Unique Key
500t000000hDA5XAAW
21-00097510
Service Request Number: 21-00097510 • Address: 4314 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00097510
Address
4314 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-01T16:30:40.000
Updated Date
2023-06-09T02:27:34.000
Closed Date
2021-02-01T16:30:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77486735605065000,-96.74728838055675000)
Unique Key
500t000000gLL6cAAG
21-00743927
Service Request Number: 21-00743927 • Address: 1200 SAN RAFAEL DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00743927
Address
1200 SAN RAFAEL DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-08-11T16:59:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-11T16:59:08.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81419210876059000,-96.72451521244287000)
Unique Key
500t000000pYwC0AAK
21-00063002
Service Request Number: 21-00063002 • Address: 1300 W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00063002
Address
1300 W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-26T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-16T10:52:38.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-01-16T10:52:38.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75939604240106000,-96.84273533679269000)
Unique Key
500t000000fbDOGAA2
21-00301627
Service Request Number: 21-00301627 • Address: 3434 FOREST LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00301627
Address
3434 FOREST LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-05T12:21:55.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-05T12:21:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90950967140633000,-96.86333378678646000)
Unique Key
500t000000jveugAAA
21-00227465
Service Request Number: 21-00227465 • Address: 729 1ST AVE, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
21-00227465
Address
729 1ST AVE, DALLAS, TX, 75226
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-12T19:34:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-12T19:34:20.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78193569630856000,-96.76944570883646000)
Unique Key
500t000000ibNckAAE
21-00810272
Service Request Number: 21-00810272 • Address: E ILLINOIS AVE & JULIUS SCHEPPS FWY SB, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00810272
Address
E ILLINOIS AVE & JULIUS SCHEPPS FWY SB, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-09-02T03:28:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-02T03:28:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71303153674469400,-96.75667825016238000)
Unique Key
500t000000qXeslAAC
21-00508236
Service Request Number: 21-00508236 • Address: 9330 LOOKOUT PT, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00508236
Address
9330 LOOKOUT PT, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-04T15:42:08.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-04T15:42:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87763235291994000,-96.73285412433519000)
Unique Key
500t000000mjaPEAAY
20-01078043
Service Request Number: 20-01078043 • Address: S R L THORNTON FWY SB & W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01078043
Address
S R L THORNTON FWY SB & W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-31T23:59:00.000
Status
Closed
Created Date
2020-10-30T08:36:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-30T08:36:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72036000141744000,-96.82771925163324000)
Unique Key
500t000000bjcj4AAA
21-00847169
Service Request Number: 21-00847169 • Address: 413 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00847169
Address
413 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T17:53:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T17:53:04.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74736665730079000,-96.82878625915599000)
Unique Key
500t000000rIzL9AAK
21-00353258
Service Request Number: 21-00353258 • Address: 1449 N JOHNSON WAY, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00353258
Address
1449 N JOHNSON WAY, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed
Created Date
2021-04-21T07:38:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-21T07:38:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75918822985663000,-96.92067195675763000)
Unique Key
500t000000khDotAAE
21-00255707
Service Request Number: 21-00255707 • Address: 13016 HUGHES LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00255707
Address
13016 HUGHES LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-22T10:31:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-22T10:31:20.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92604335860558000,-96.79715579306610000)
Unique Key
500t000000jBjXcAAK
21-00657923
Service Request Number: 21-00657923 • Address: 15631 OVERMEAD CIR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00657923
Address
15631 OVERMEAD CIR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-07-16T11:12:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T11:12:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96120962307703000,-96.78228811203454000)
Unique Key
500t000000oLFxJAAW
21-00665612
Service Request Number: 21-00665612 • Address: 2714 SCOTLAND DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00665612
Address
2714 SCOTLAND DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-15T01:46:25.000
Updated Date
2023-06-09T00:39:23.000
Closed Date
2021-07-15T01:46:25.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70338594616959000,-96.77786639723259000)
Unique Key
500t000000oMYcmAAG
21-00383643
Service Request Number: 21-00383643 • Address: 1507 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00383643
Address
1507 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-29T16:03:29.000
Updated Date
2023-06-09T01:41:51.000
Closed Date
2021-04-29T16:03:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72975809644843000,-96.82064416910832000)
Unique Key
500t000000lAZpUAAW
21-00848338
Service Request Number: 21-00848338 • Address: 924 DRAGON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00848338
Address
924 DRAGON ST, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-15T09:44:39.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-15T09:44:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78546653366604600,-96.81517712767497000)
Unique Key
500t000000rJBsVAAW
21-00777483
Service Request Number: 21-00777483 • Address: 17919 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00777483
Address
17919 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T16:23:17.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-20T16:23:17.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99349460910370600,-96.85545147790445000)
Unique Key
500t000000pz2DmAAI
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