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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00801906
Service Request Number: 21-00801906 • Address: ANDREWS ST & SHELLEY BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00801906
Address
ANDREWS ST & SHELLEY BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-30T17:03:18.000
Updated Date
2023-06-09T00:27:36.000
Closed Date
2021-08-30T17:03:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72836240970489000,-96.88833286370360000)
Unique Key
500t000000qWOpDAAW
21-00685603
Service Request Number: 21-00685603 • Address: 9784 L B J FWY EB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00685603
Address
9784 L B J FWY EB, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T23:59:00.000
Status
Closed
Created Date
2021-07-25T14:49:59.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-25T14:49:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90063966851493000,-96.71852637517277000)
Unique Key
500t000000oobCSAAY
21-00686135
Service Request Number: 21-00686135 • Address: S MOORE ST & BADEN ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00686135
Address
S MOORE ST & BADEN ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-07-25T21:15:47.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-25T21:15:47.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74466057830020000,-96.80335608744856000)
Unique Key
500t000000oof8KAAQ
21-00802337
Service Request Number: 21-00802337 • Address: 1508 SULLIVAN DR, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00802337
Address
1508 SULLIVAN DR, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-24T00:59:00.000
Status
Closed
Created Date
2021-08-30T21:45:39.000
Updated Date
2023-06-09T00:27:40.000
Closed Date
2021-08-30T21:45:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77063431265637000,-96.79070376411497000)
Unique Key
500t000000qWU1VAAW
21-00405036
Service Request Number: 21-00405036 • Address: 6995 BOB O LINK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00405036
Address
6995 BOB O LINK DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-06T10:12:19.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-06T10:12:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83324999292883500,-96.73925781469578000)
Unique Key
500t000000lcJZWAA2
21-00405500
Service Request Number: 21-00405500 • Address: 2703 HEALEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00405500
Address
2703 HEALEY DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-05-06T11:10:42.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-05-06T11:10:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82523239216760000,-96.66803746233704000)
Unique Key
500t000000lcMMMAA2
21-00057067
Service Request Number: 21-00057067 • Address: 4200 TRINITY MILLS RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00057067
Address
4200 TRINITY MILLS RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-19T16:34:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-19T16:34:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.98754126985283400,-96.83892674571578000)
Unique Key
500t000000ehy7IAAQ
21-00059466
Service Request Number: 21-00059466 • Address: 6649 J J LEMMON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00059466
Address
6649 J J LEMMON RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-01-20T10:46:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-20T10:46:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66288976098921600,-96.74117112794454000)
Unique Key
500t000000falMVAAY
21-00518149
Service Request Number: 21-00518149 • Address: 10950 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00518149
Address
10950 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T00:59:00.000
Status
Closed
Created Date
2021-06-08T10:55:08.000
Updated Date
2023-06-09T01:59:17.000
Closed Date
2021-06-08T10:55:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84752859303487000,-96.64093467065489000)
Unique Key
500t000000my6UWAAY
21-00516561
Service Request Number: 21-00516561 • Address: 2859 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00516561
Address
2859 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T19:57:27.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T19:57:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82358892506845000,-96.75305856573756000)
Unique Key
500t000000mxumMAAQ
21-00806107
Service Request Number: 21-00806107 • Address: 5810 CARACAS DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00806107
Address
5810 CARACAS DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-25T00:59:00.000
Status
Closed
Created Date
2021-08-31T19:49:37.000
Updated Date
2023-06-09T00:28:13.000
Closed Date
2021-08-31T19:49:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67652535172722000,-96.84564791177529000)
Unique Key
500t000000qX2iqAAC
21-00003450
Service Request Number: 21-00003450 • Address: 2099 N FIELD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00003450
Address
2099 N FIELD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2021-01-03T18:34:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-03T18:34:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78592430244857000,-96.80470389524987000)
Unique Key
500t000000e0VxBAAU
21-00805310
Service Request Number: 21-00805310 • Address: 12680 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00805310
Address
12680 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-08-31T15:38:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-31T15:38:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92138470540374000,-96.78604967697402000)
Unique Key
500t000000qWue3AAC
21-00406067
Service Request Number: 21-00406067 • Address: 3054 N WALTON WALKER BLVD NB, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00406067
Address
3054 N WALTON WALKER BLVD NB, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T12:31:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T12:31:55.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77920495197937000,-96.91689790943298000)
Unique Key
500t000000lcPlfAAE
21-00805141
Service Request Number: 21-00805141 • Address: 4402 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00805141
Address
4402 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T15:09:34.000
Updated Date
2023-06-09T00:28:04.000
Closed Date
2021-08-31T15:09:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75082360365113000,-96.76473947603051000)
Unique Key
500t000000qWtkMAAS
21-00058642
Service Request Number: 21-00058642 • Address: 6442 MCCOMMAS BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00058642
Address
6442 MCCOMMAS BLVD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-21T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-19T11:39:49.000
Updated Date
2023-06-09T02:30:52.000
Closed Date
2021-01-19T11:39:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82919429633132000,-96.75141295277680000)
Unique Key
500t000000fadpjAAA
21-00804794
Service Request Number: 21-00804794 • Address: 1720 MARIPOSA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00804794
Address
1720 MARIPOSA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T14:16:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-31T14:16:33.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82548518725898400,-96.69225084499823000)
Unique Key
500t000000qWr22AAC
21-00344102
Service Request Number: 21-00344102 • Address: S HAMPTON RD & KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00344102
Address
S HAMPTON RD & KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-18T09:18:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-18T09:18:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65487337955379000,-96.85718281053830000)
Unique Key
500t000000kfnQOAAY
21-00404883
Service Request Number: 21-00404883 • Address: 2326 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00404883
Address
2326 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-05-06T09:51:30.000
Updated Date
2023-06-09T01:33:33.000
Closed Date
2021-05-06T09:51:30.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70589139876735600,-96.79097994219707000)
Unique Key
500t000000lcIN5AAM
21-00805435
Service Request Number: 21-00805435 • Address: 1400 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00805435
Address
1400 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T15:55:06.000
Updated Date
2023-06-09T00:28:08.000
Closed Date
2021-08-31T15:55:06.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73082711180835000,-96.82039355922964000)
Unique Key
500t000000qWvlNAAS
21-00805323
Service Request Number: 21-00805323 • Address: LEMMON AVE & OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00805323
Address
LEMMON AVE & OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-30T20:11:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T20:11:44.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81192064094410000,-96.80573659810304000)
Unique Key
500t000000qWv9sAAC
21-00806047
Service Request Number: 21-00806047 • Address: 9980 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00806047
Address
9980 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-08-31T18:50:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-31T18:50:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88027415076415000,-96.87654574339436000)
Unique Key
500t000000qX1O1AAK
21-00058817
Service Request Number: 21-00058817 • Address: 7336 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00058817
Address
7336 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-01-20T09:03:46.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-20T09:03:46.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73815866782949500,-96.69483865027345000)
Unique Key
500t000000fah3cAAA
21-00515305
Service Request Number: 21-00515305 • Address: 500 N WALTON WALKER BLVD NB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00515305
Address
500 N WALTON WALKER BLVD NB, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T16:03:51.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T16:03:51.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74903202899605000,-96.91839890831405000)
Unique Key
500t000000mlCu2AAE
20-01190446
Service Request Number: 20-01190446 • Address: 6721 COUNTRY CLUB CIR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01190446
Address
6721 COUNTRY CLUB CIR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2020-12-09T12:46:13.000
Updated Date
2023-06-09T03:17:58.000
Closed Date
2020-12-09T12:46:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81505355549601400,-96.74605717732369000)
Unique Key
500t000000bNI1PAAW
21-00802013
Service Request Number: 21-00802013 • Address: 1800 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00802013
Address
1800 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T18:00:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T18:00:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72625087227476000,-96.81183356938702000)
Unique Key
500t000000qWPw8AAG
21-00804526
Service Request Number: 21-00804526 • Address: FRANKFORD RD & MIDWAY RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00804526
Address
FRANKFORD RD & MIDWAY RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T13:37:28.000
Updated Date
2023-06-09T00:27:59.000
Closed Date
2021-08-31T13:37:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99716301997472000,-96.84394205309484000)
Unique Key
500t000000qWp2JAAS
21-00806137
Service Request Number: 21-00806137 • Address: BONNIE VIEW RD & MEMORY LANE BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00806137
Address
BONNIE VIEW RD & MEMORY LANE BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-31T19:52:21.000
Updated Date
2023-06-09T00:28:13.000
Closed Date
2021-08-31T19:52:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66214982259041000,-96.75384401071696000)
Unique Key
500t000000qX3BdAAK
20-01191499
Service Request Number: 20-01191499 • Address: 2426 KINGSTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01191499
Address
2426 KINGSTON ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-09T13:41:18.000
Updated Date
2023-06-09T03:18:00.000
Closed Date
2020-12-09T13:41:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73392535337576000,-96.85768180807098000)
Unique Key
500t000000bNPUoAAO
21-00802005
Service Request Number: 21-00802005 • Address: 1826 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00802005
Address
1826 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-08-30T17:57:41.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-30T17:57:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72593563922729500,-96.81183730931762000)
Unique Key
500t000000qWPg1AAG
21-00515267
Service Request Number: 21-00515267 • Address: 2560 WILBUR ST, DALLAS, TX, 75233 • City Council District: 1
Service Request Number
21-00515267
Address
2560 WILBUR ST, DALLAS, TX, 75233
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T15:59:18.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T15:59:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72196699810283000,-96.86051348107183000)
Unique Key
500t000000mlCjiAAE
21-00343673
Service Request Number: 21-00343673 • Address: 1000 MCKEE ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00343673
Address
1000 MCKEE ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-17T21:34:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-17T21:34:53.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76696537918843400,-96.79260425447620000)
Unique Key
500t000000kfjvbAAA
21-00806240
Service Request Number: 21-00806240 • Address: 522 AVENUE I, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00806240
Address
522 AVENUE I, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-31T17:03:46.000
Updated Date
2023-06-09T00:28:11.000
Closed Date
2021-08-31T17:03:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74367113119570400,-96.79063885832682000)
Unique Key
500t000000qX4gmAAC
21-00805351
Service Request Number: 21-00805351 • Address: 1410 FAYETTE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00805351
Address
1410 FAYETTE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-08-31T15:43:28.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-31T15:43:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.74197695853140000,-96.80200625268643000)
Unique Key
500t000000qWvJ4AAK
21-00807099
Service Request Number: 21-00807099 • Address: 11770 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00807099
Address
11770 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-31T18:44:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-31T18:44:52.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90910244871421500,-96.85585449815639000)
Unique Key
500t000000qXD4BAAW
21-00805074
Service Request Number: 21-00805074 • Address: 8100 UNIVERSITY HILLS BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00805074
Address
8100 UNIVERSITY HILLS BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-08-31T14:59:26.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-08-31T14:59:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.65001442605522000,-96.80552373340234000)
Unique Key
500t000000qWt2UAAS
21-00343835
Service Request Number: 21-00343835 • Address: 8228 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00343835
Address
8228 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T07:51:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T07:51:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89105729277158000,-96.75446085577987000)
Unique Key
500t000000kflhMAAQ
21-00802365
Service Request Number: 21-00802365 • Address: 6838 SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00802365
Address
6838 SANTA FE AVE, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T22:50:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T22:50:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80777637540266000,-96.74410595495270000)
Unique Key
500t000000qWUbOAAW
21-00806061
Service Request Number: 21-00806061 • Address: 3136 KINKAID DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00806061
Address
3136 KINKAID DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-08-31T19:04:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-31T19:04:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87713505054069400,-96.87254080029805000)
Unique Key
500t000000qX1ifAAC
21-00514201
Service Request Number: 21-00514201 • Address: 4613 GASTON AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00514201
Address
4613 GASTON AVE, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-11T00:59:00.000
Status
Closed
Created Date
2021-06-07T13:13:34.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-07T13:13:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79758426171014000,-96.77268000580241000)
Unique Key
500t000000ml4DHAAY
21-00003787
Service Request Number: 21-00003787 • Address: 4316 BROOKTREE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00003787
Address
4316 BROOKTREE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-01-04T07:54:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-04T07:54:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.98921213761600000,-96.83555318863968000)
Unique Key
500t000000e0ZG1AAM
21-00807425
Service Request Number: 21-00807425 • Address: 3407 S R L THORNTON FWY SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00807425
Address
3407 S R L THORNTON FWY SB, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-01T09:45:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-01T09:45:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70464579355897400,-96.82686819753627000)
Unique Key
500t000000qXEbUAAW
21-00514155
Service Request Number: 21-00514155 • Address: 6108 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00514155
Address
6108 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-09T00:59:00.000
Status
Closed
Created Date
2021-06-07T13:07:18.000
Updated Date
2026-08-07T14:53:56.000
Closed Date
2021-06-07T13:07:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81945157026153500,-96.84610886275719000)
Unique Key
500t000000ml4I1AAI
21-00006811
Service Request Number: 21-00006811 • Address: 4300 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00006811
Address
4300 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-04T09:13:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-04T09:13:29.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85115449719080000,-96.83654630894927000)
Unique Key
500t000000e0qF9AAI
21-00517143
Service Request Number: 21-00517143 • Address: 7009 ORCHID LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00517143
Address
7009 ORCHID LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-12T00:59:00.000
Status
Closed
Created Date
2021-06-08T08:06:38.000
Updated Date
2026-08-07T14:49:25.000
Closed Date
2021-06-08T08:06:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89325860487495000,-96.78408903629158000)
Unique Key
500t000000mxzxUAAQ
21-00805530
Service Request Number: 21-00805530 • Address: 9425 FROSTWOOD ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00805530
Address
9425 FROSTWOOD ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-08-31T16:10:17.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-31T16:10:17.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74174176384370600,-96.65992553159013000)
Unique Key
500t000000qWw7jAAC
21-00343872
Service Request Number: 21-00343872 • Address: N CENTRAL RAMP SB & ROSS AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00343872
Address
N CENTRAL RAMP SB & ROSS AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-18T08:34:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-18T08:34:31.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79220671236932000,-96.79293149829937000)
Unique Key
500t000000kfmAaAAI
21-00806411
Service Request Number: 21-00806411 • Address: 11399 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00806411
Address
11399 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-01T07:38:38.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-09-01T07:38:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84944301608838000,-96.68334199157967000)
Unique Key
500t000000qX8D4AAK
21-00806297
Service Request Number: 21-00806297 • Address: 12680 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00806297
Address
12680 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-31T15:38:39.000
Updated Date
2023-06-09T00:28:06.000
Closed Date
2021-08-31T15:38:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92138470540374000,-96.78604967697402000)
Unique Key
500t000000qX5UXAA0
21-00515082
Service Request Number: 21-00515082 • Address: 5609 RICHARD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00515082
Address
5609 RICHARD AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-15T00:59:00.000
Status
Closed
Created Date
2021-06-07T15:37:28.000
Updated Date
2026-08-07T14:25:59.000
Closed Date
2021-06-07T15:37:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81936329141773000,-96.77210009744869000)
Unique Key
500t000000mlBV7AAM
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