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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00320443
Service Request Number: 21-00320443 • Address: FISHER RD & PATRICK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00320443
Address
FISHER RD & PATRICK DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T16:58:53.000
Updated Date
2023-06-09T02:01:04.000
Closed Date
2021-04-09T16:58:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84625600338993000,-96.74135392783569000)
Unique Key
500t000000jxLdzAAE
21-00403539
Service Request Number: 21-00403539 • Address: RAMONA AVE & MENTOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00403539
Address
RAMONA AVE & MENTOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-05-05T17:07:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-05T17:07:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69132972023784600,-96.80117850833946000)
Unique Key
500t000000lc5VxAAI
21-00194635
Service Request Number: 21-00194635 • Address: 2939 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00194635
Address
2939 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-03-04T12:06:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T12:06:26.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78436378601975000,-96.78157192249768000)
Unique Key
500t000000ho7BLAAY
21-00381052
Service Request Number: 21-00381052 • Address: FREESTONE CIR & SAMUELL BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00381052
Address
FREESTONE CIR & SAMUELL BLVD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-29T11:31:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-29T11:31:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79245444664880400,-96.68833055275616000)
Unique Key
500t000000lADksAAG
21-00259970
Service Request Number: 21-00259970 • Address: COLE AVE & CARLISLE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00259970
Address
COLE AVE & CARLISLE ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-03-23T18:05:38.000
Updated Date
2023-06-09T01:49:20.000
Closed Date
2021-03-23T18:05:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80714048791721600,-96.79985119143200000)
Unique Key
500t000000jC2SqAAK
21-00164487
Service Request Number: 21-00164487 • Address: 2647 HIGHWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00164487
Address
2647 HIGHWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-02-23T15:51:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-23T15:51:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82953172871328500,-96.66930598966265000)
Unique Key
500t000000hDApDAAW
21-00239296
Service Request Number: 21-00239296 • Address: 3491 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00239296
Address
3491 ROSELAND AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-17T14:30:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T14:30:39.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79703231729547500,-96.78923160267816000)
Unique Key
500t000000icUZIAA2
21-00638320
Service Request Number: 21-00638320 • Address: 1949 JOAN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00638320
Address
1949 JOAN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-10T15:03:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-10T15:03:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74560014766284000,-96.69749862919349000)
Unique Key
500t000000o1YFJAA2
21-00403992
Service Request Number: 21-00403992 • Address: 9609 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00403992
Address
9609 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-05T16:38:42.000
Updated Date
2023-06-09T01:33:20.000
Closed Date
2021-05-05T16:38:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73431785067582000,-96.65597312725225000)
Unique Key
500t000000lcAzdAAE
21-00647426
Service Request Number: 21-00647426 • Address: 843 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00647426
Address
843 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T15:17:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T15:17:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75251867479685000,-96.83604588741300000)
Unique Key
500t000000o2s28AAA
21-00004814
Service Request Number: 21-00004814 • Address: 10803 FERNALD AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00004814
Address
10803 FERNALD AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-01-04T11:23:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-04T11:23:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85763483910364000,-96.70005715498911000)
Unique Key
500t000000e0hFKAAY
21-00778053
Service Request Number: 21-00778053 • Address: 6515 LAKEWOOD BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00778053
Address
6515 LAKEWOOD BLVD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-08-23T10:08:25.000
Updated Date
2023-06-09T00:18:50.000
Closed Date
2021-08-23T10:08:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81821552021029000,-96.75092214635337000)
Unique Key
500t000000pz8psAAA
21-00055291
Service Request Number: 21-00055291 • Address: 3618 DURANGO DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00055291
Address
3618 DURANGO DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-15T10:24:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-15T10:24:16.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86733517193790000,-96.85826619118532000)
Unique Key
500t000000ehqqzAAA
21-00584950
Service Request Number: 21-00584950 • Address: 1299 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00584950
Address
1299 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-24T23:47:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-24T23:47:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75855036359627000,-96.83572509409343000)
Unique Key
500t000000nQPOUAA4
21-00277752
Service Request Number: 21-00277752 • Address: GULDEN LN & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00277752
Address
GULDEN LN & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-29T11:41:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-29T11:41:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77859819713208000,-96.82775941844586000)
Unique Key
500t000000jDcOCAA0
21-00031483
Service Request Number: 21-00031483 • Address: 3471 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00031483
Address
3471 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-11T15:51:08.000
Updated Date
2023-06-09T02:45:28.000
Closed Date
2021-01-11T15:51:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70116925069636000,-96.90881748979966000)
Unique Key
500t000000efIE1AAM
21-00718461
Service Request Number: 21-00718461 • Address: 6619 GLENHURST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00718461
Address
6619 GLENHURST DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-04T10:28:25.000
Updated Date
2023-06-09T00:36:49.000
Closed Date
2021-08-04T10:28:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94136430019660400,-96.79194343287466000)
Unique Key
500t000000pADFtAAO
21-00117193
Service Request Number: 21-00117193 • Address: 7600 NANDINA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00117193
Address
7600 NANDINA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-07T10:42:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-07T10:42:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65489825352230000,-96.76849896045897000)
Unique Key
500t000000gNM3wAAG
21-00911460
Service Request Number: 21-00911460 • Address: 7236 SYRACUSE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00911460
Address
7236 SYRACUSE DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T20:19:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T20:19:18.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85359547424578000,-96.73465359815937000)
Unique Key
500t000000snAXzAAM
21-00587615
Service Request Number: 21-00587615 • Address: 7043 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00587615
Address
7043 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-06-25T13:41:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-25T13:41:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87488695823772400,-96.78205357596146000)
Unique Key
500t000000nQhpQAAS
21-00080622
Service Request Number: 21-00080622 • Address: FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00080622
Address
FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-26T17:01:58.000
Updated Date
2023-06-09T02:40:37.000
Closed Date
2021-01-26T17:01:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99781049800273000,-96.78126647830481000)
Unique Key
500t000000fdJ1XAAU
21-00641232
Service Request Number: 21-00641232 • Address: TOLOSA DR & SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00641232
Address
TOLOSA DR & SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:24:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-12T10:24:31.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85153432013290000,-96.66594332700794000)
Unique Key
500t000000o1zp7AAA
21-00752593
Service Request Number: 21-00752593 • Address: 11963 MIDWAY RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00752593
Address
11963 MIDWAY RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-14T14:08:25.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-14T14:08:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91140190122380000,-96.83850039985741000)
Unique Key
500t000000paJMwAAM
21-00088740
Service Request Number: 21-00088740 • Address: 1357 S POLK ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00088740
Address
1357 S POLK ST, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2021-01-29T10:05:12.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-29T10:05:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73223401973831000,-96.84013040251779000)
Unique Key
500t000000feNfMAAU
21-00633273
Service Request Number: 21-00633273 • Address: 9611 ORCHARD HILL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00633273
Address
9611 ORCHARD HILL, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-08T11:33:51.000
Updated Date
2023-06-12T01:12:40.000
Closed Date
2021-07-08T11:33:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89641064199634000,-96.72345916013150000)
Unique Key
500t000000o0q3yAAA
20-01147407
Service Request Number: 20-01147407 • Address: 7100 MIDBURY DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01147407
Address
7100 MIDBURY DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T14:10:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-23T14:10:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90107916455999000,-96.78421015684430000)
Unique Key
500t000000cYbhwAAC
21-00669080
Service Request Number: 21-00669080 • Address: TACOMA ST & FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00669080
Address
TACOMA ST & FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-20T12:27:20.000
Updated Date
2023-06-09T00:45:07.000
Closed Date
2021-07-20T12:27:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70871857100484000,-96.77789000754535000)
Unique Key
500t000000oN2nSAAS
21-00819996
Service Request Number: 21-00819996 • Address: 5431 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00819996
Address
5431 WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-09-06T09:00:03.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-06T09:00:03.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82038983138390000,-96.77660068279013000)
Unique Key
500t000000qu5M0AAI
21-00812729
Service Request Number: 21-00812729 • Address: 8367 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00812729
Address
8367 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-02T07:32:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-02T07:32:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81711574763749000,-96.71736936765816000)
Unique Key
500t000000qY0NyAAK
21-00098694
Service Request Number: 21-00098694 • Address: 4500 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00098694
Address
4500 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-02T03:30:52.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-02-02T03:30:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75721661624853500,-96.75428382119512000)
Unique Key
500t000000gLTpUAAW
21-00792097
Service Request Number: 21-00792097 • Address: 1099 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00792097
Address
1099 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T20:11:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T20:11:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79496661106967000,-96.77827117933089000)
Unique Key
500t000000qUvvcAAC
21-00281205
Service Request Number: 21-00281205 • Address: 9906 GULF PALMS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00281205
Address
9906 GULF PALMS DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T08:46:18.000
Updated Date
2023-06-09T01:59:39.000
Closed Date
2021-03-30T08:46:18.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75364356081599000,-96.65147382584178000)
Unique Key
500t000000jDwqtAAC
21-00176541
Service Request Number: 21-00176541 • Address: 8055 CHURCHILL WAY, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00176541
Address
8055 CHURCHILL WAY, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T13:41:42.000
Updated Date
2023-06-09T02:19:20.000
Closed Date
2021-02-26T13:41:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91813798743514500,-96.76788823668286000)
Unique Key
500t000000hm5vJAAQ
21-00408330
Service Request Number: 21-00408330 • Address: N PRAIRIE CREEK RD & FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00408330
Address
N PRAIRIE CREEK RD & FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T19:34:04.000
Updated Date
2023-06-09T01:34:04.000
Closed Date
2021-05-06T19:34:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77799719844554000,-96.66536165467410000)
Unique Key
500t000000lcf63AAA
21-00315184
Service Request Number: 21-00315184 • Address: ABRAMS RD & WHITEHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00315184
Address
ABRAMS RD & WHITEHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-04-08T15:16:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-08T15:16:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90043663024530000,-96.73830907024140000)
Unique Key
500t000000jwvXeAAI
21-00758247
Service Request Number: 21-00758247 • Address: 10000 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00758247
Address
10000 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-16T20:00:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T20:00:16.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88093131439945400,-96.86556554494149000)
Unique Key
500t000000pb9SBAAY
21-00601077
Service Request Number: 21-00601077 • Address: AKRON ST & COOMBSVILLE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00601077
Address
AKRON ST & COOMBSVILLE AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-06-29T16:50:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-29T16:50:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77686035293763000,-96.85753335914923000)
Unique Key
500t000000la0SSAAY
21-00457411
Service Request Number: 21-00457411 • Address: 11800 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00457411
Address
11800 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-05-20T16:20:21.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-20T16:20:21.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90965168167985400,-96.81434589752806000)
Unique Key
500t000000mCB7sAAG
21-00027287
Service Request Number: 21-00027287 • Address: ABERDEEN AVE & PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00027287
Address
ABERDEEN AVE & PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2021-01-11T09:33:07.000
Updated Date
2023-06-09T02:44:46.000
Closed Date
2021-01-11T09:33:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88230531660425000,-96.80406587879175000)
Unique Key
500t000000eeruiAAA
21-00617509
Service Request Number: 21-00617509 • Address: 1334 N STEMMONS FWY NB, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00617509
Address
1334 N STEMMONS FWY NB, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-04T14:31:13.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-04T14:31:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79330444912896000,-96.81410221969325000)
Unique Key
500t000000lbx0yAAA
21-00816805
Service Request Number: 21-00816805 • Address: 3300 MAPLE AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00816805
Address
3300 MAPLE AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-09T00:59:00.000
Status
Closed
Created Date
2021-09-03T15:51:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-03T15:51:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80014242032265000,-96.80961912017325000)
Unique Key
500t000000qtaAcAAI
21-00306853
Service Request Number: 21-00306853 • Address: 9254 FOREST HILLS BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00306853
Address
9254 FOREST HILLS BLVD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-30T21:17:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T21:17:44.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82824720839858000,-96.70395117517018000)
Unique Key
500t000000jw9EoAAI
20-01144614
Service Request Number: 20-01144614 • Address: 2500 CHERRY VALLEY BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01144614
Address
2500 CHERRY VALLEY BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-22T11:46:24.000
Updated Date
2023-06-09T03:21:44.000
Closed Date
2020-11-22T11:46:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64379617420172500,-96.78304327710866000)
Unique Key
500t000000cYMCHAA4
21-00811295
Service Request Number: 21-00811295 • Address: 7500 S R L THORNTON FWY NB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00811295
Address
7500 S R L THORNTON FWY NB, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-09-02T10:25:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-02T10:25:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65719065231668600,-96.82278115625793000)
Unique Key
500t000000qXnXUAA0
21-00423571
Service Request Number: 21-00423571 • Address: 815 CUMBERLAND ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00423571
Address
815 CUMBERLAND ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-11T23:33:25.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-11T23:33:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73795676443616000,-96.82056975395234000)
Unique Key
500t000000leV9NAAU
21-00473557
Service Request Number: 21-00473557 • Address: STONEPORT DR & GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00473557
Address
STONEPORT DR & GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-25T21:29:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-25T21:29:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71273562889068400,-96.71410383020975000)
Unique Key
500t000000mOcAeAAK
21-00706384
Service Request Number: 21-00706384 • Address: N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00706384
Address
N CENTRAL EXPY SB & E MOCKINGBIRD LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-01T23:59:00.000
Status
Closed
Created Date
2021-07-31T07:35:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-31T07:35:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83654011489898000,-96.77892339280187000)
Unique Key
500t000000p8NWjAAM
21-00271509
Service Request Number: 21-00271509 • Address: 6646 E LOVERS LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00271509
Address
6646 E LOVERS LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T13:46:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T13:46:26.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85483743315199000,-96.74592764172696000)
Unique Key
500t000000jD4wsAAC
21-00544033
Service Request Number: 21-00544033 • Address: 2000 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00544033
Address
2000 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T08:28:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T08:28:13.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76813457422564000,-96.90238066051037000)
Unique Key
500t000000n0wasAAA
21-00595826
Service Request Number: 21-00595826 • Address: 3400 BORICH ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00595826
Address
3400 BORICH ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-28T15:34:40.000
Updated Date
2023-06-12T01:10:17.000
Closed Date
2021-06-28T15:34:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76807350352517000,-96.75424265426179000)
Unique Key
500t000000lZNmEAAW
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