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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01230938
Service Request Number: 20-01230938 • Address: 2956 W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-01230938
Address
2956 W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2020-12-23T23:53:35.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-23T23:53:35.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83130438282685000,-96.84024276035184000)
Unique Key
500t000000dyO8uAAE
21-00312095
Service Request Number: 21-00312095 • Address: S BECKLEY AVE & W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00312095
Address
S BECKLEY AVE & W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-07T15:48:17.000
Updated Date
2023-06-09T01:58:03.000
Closed Date
2021-04-07T15:48:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70584620110408000,-96.82299753331067000)
Unique Key
500t000000jwdNhAAI
21-00663559
Service Request Number: 21-00663559 • Address: 3219 NAVAJO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00663559
Address
3219 NAVAJO DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-07-19T09:12:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-19T09:12:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70702886697961000,-96.84316327649476000)
Unique Key
500t000000oMH4eAAG
20-01244804
Service Request Number: 20-01244804 • Address: 800 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01244804
Address
800 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-12-30T03:11:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-30T03:11:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78152590730831000,-96.80590541410574000)
Unique Key
500t000000dzZSEAA2
21-00440928
Service Request Number: 21-00440928 • Address: 4636 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00440928
Address
4636 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T10:32:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T10:32:44.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71624897006102000,-96.74772637593716000)
Unique Key
500t000000m9tfFAAQ
21-00438895
Service Request Number: 21-00438895 • Address: 6770 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00438895
Address
6770 ABRAMS RD, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-21T23:59:00.000
Status
Closed
Created Date
2021-05-16T13:27:24.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-05-16T13:27:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86720703631373000,-96.74265387333666000)
Unique Key
500t000000m9dKDAAY
21-00291951
Service Request Number: 21-00291951 • Address: EAGLE FORD DR & HIDDEN HILL LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00291951
Address
EAGLE FORD DR & HIDDEN HILL LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-01T11:49:16.000
Updated Date
2023-06-09T01:52:48.000
Closed Date
2021-04-01T11:49:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64430176828096000,-96.96801061066870000)
Unique Key
500t000000jEtbFAAS
20-01211594
Service Request Number: 20-01211594 • Address: 6814 HYDE PARK DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01211594
Address
6814 HYDE PARK DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2020-12-17T11:03:12.000
Updated Date
2023-06-09T03:08:53.000
Closed Date
2020-12-17T11:03:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87138241101801000,-96.73889415112576000)
Unique Key
500t000000dGcmVAAS
21-00656401
Service Request Number: 21-00656401 • Address: 3107 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00656401
Address
3107 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-07-15T18:21:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T18:21:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80918024938894500,-96.80883324756743000)
Unique Key
500t000000oL0fzAAC
21-00666825
Service Request Number: 21-00666825 • Address: 922 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00666825
Address
922 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-19T19:15:34.000
Updated Date
2023-06-09T00:44:46.000
Closed Date
2021-07-19T19:15:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74406373010643000,-96.83836494889486000)
Unique Key
500t000000oMiHhAAK
21-00478181
Service Request Number: 21-00478181 • Address: 2520 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00478181
Address
2520 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T07:14:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T07:14:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75467205730343000,-96.68681220990084000)
Unique Key
500t000000mPSEXAA4
21-00710234
Service Request Number: 21-00710234 • Address: 3905 DICKASON AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00710234
Address
3905 DICKASON AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-30T09:51:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-30T09:51:45.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80910956258168000,-96.81056383511262000)
Unique Key
500t000000p8xZBAAY
21-00077589
Service Request Number: 21-00077589 • Address: 1843 DANUBE DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00077589
Address
1843 DANUBE DR, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2021-01-26T11:54:40.000
Updated Date
2023-06-09T02:40:05.000
Closed Date
2021-01-26T11:54:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72483144809411500,-96.79878262045888000)
Unique Key
500t000000fczZyAAI
21-00772369
Service Request Number: 21-00772369 • Address: 6222 STEFANI DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00772369
Address
6222 STEFANI DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed
Created Date
2021-08-20T12:08:17.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-20T12:08:17.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87797797561062000,-96.79921971145036000)
Unique Key
500t000000pyGudAAE
20-01106913
Service Request Number: 20-01106913 • Address: 4911 WANDA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01106913
Address
4911 WANDA ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-12T00:59:00.000
Status
Closed
Created Date
2020-11-10T07:18:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-10T07:18:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75019404911541000,-96.75628733764955000)
Unique Key
500t000000blVEDAA2
21-00347901
Service Request Number: 21-00347901 • Address: 2400 HICKMAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00347901
Address
2400 HICKMAN ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T14:10:33.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-19T14:10:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75754366635481000,-96.76437608355126000)
Unique Key
500t000000kgMUCAA2
21-00545044
Service Request Number: 21-00545044 • Address: 11457 CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00545044
Address
11457 CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T10:24:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T10:24:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90373428632772000,-96.87011777190634000)
Unique Key
500t000000n126wAAA
21-00413234
Service Request Number: 21-00413234 • Address: 6207 ROYALTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00413234
Address
6207 ROYALTON DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-08T10:46:11.000
Updated Date
2023-06-09T01:40:15.000
Closed Date
2021-05-08T10:46:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89818148063397000,-96.79989503642103000)
Unique Key
500t000000ldCMgAAM
21-00304013
Service Request Number: 21-00304013 • Address: 1586 WOODALL RODGERS FWY EB, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00304013
Address
1586 WOODALL RODGERS FWY EB, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-05T22:46:05.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-05T22:46:05.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78713341767678000,-96.80408390623931000)
Unique Key
500t000000jvrmVAAQ
21-00621427
Service Request Number: 21-00621427 • Address: 5550 SMU BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00621427
Address
5550 SMU BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-07-06T10:15:13.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-06T10:15:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84188698043633500,-96.77374927188909000)
Unique Key
500t000000nzEXJAA2
21-00538536
Service Request Number: 21-00538536 • Address: 3126 LENWAY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00538536
Address
3126 LENWAY ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-13T22:25:28.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-13T22:25:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76897764972564000,-96.76042624373719000)
Unique Key
500t000000n0I9DAAU
21-00318324
Service Request Number: 21-00318324 • Address: 10919 ROYAL HAVEN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00318324
Address
10919 ROYAL HAVEN LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-08T11:02:47.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-08T11:02:47.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89694256727100000,-96.87241687799954000)
Unique Key
500t000000jxBmuAAE
21-00844816
Service Request Number: 21-00844816 • Address: 5350 AMESBURY DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00844816
Address
5350 AMESBURY DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-15T23:59:00.000
Status
Closed
Created Date
2021-09-14T11:02:17.000
Updated Date
2023-06-09T00:11:17.000
Closed Date
2021-09-14T11:02:17.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85181788420878500,-96.76421941985400000)
Unique Key
500t000000rIh4UAAS
21-00595254
Service Request Number: 21-00595254 • Address: 1905 GAYLORD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00595254
Address
1905 GAYLORD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-28T14:20:29.000
Updated Date
2023-06-12T01:10:13.000
Closed Date
2021-06-28T14:20:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74469546742183500,-96.69104645278317000)
Unique Key
500t000000lZJrhAAG
21-00328578
Service Request Number: 21-00328578 • Address: 1811 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00328578
Address
1811 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-13T10:47:35.000
Updated Date
2023-06-09T01:54:27.000
Closed Date
2021-04-13T10:47:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76330155462646600,-96.77744618155442000)
Unique Key
500t000000jyBlPAAU
21-00287422
Service Request Number: 21-00287422 • Address: 4111 NEWTON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00287422
Address
4111 NEWTON AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-31T13:02:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T13:02:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81865606453259000,-96.80673471183356000)
Unique Key
500t000000jETxGAAW
21-00045719
Service Request Number: 21-00045719 • Address: 1800 MAIN ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00045719
Address
1800 MAIN ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-17T00:59:00.000
Status
Closed
Created Date
2021-01-15T13:26:56.000
Updated Date
2023-06-09T03:03:29.000
Closed Date
2021-01-15T13:26:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78117670383805000,-96.79645937699560000)
Unique Key
500t000000egmCBAAY
21-00421310
Service Request Number: 21-00421310 • Address: 4843 ELENA ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00421310
Address
4843 ELENA ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-11T11:18:16.000
Updated Date
2023-06-09T01:37:55.000
Closed Date
2021-05-11T11:18:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69880262063419000,-96.76848127830925000)
Unique Key
500t000000leBnOAAU
21-00885711
Service Request Number: 21-00885711 • Address: 1505 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00885711
Address
1505 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-28T21:31:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-28T21:31:24.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79813091172526000,-96.78195883944194000)
Unique Key
500t000000rlPgNAAU
21-00367871
Service Request Number: 21-00367871 • Address: 1300 HUTCHINS RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00367871
Address
1300 HUTCHINS RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-04-26T10:21:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-26T10:21:49.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73342101320428000,-96.79419064454429000)
Unique Key
500t000000kjKAMAA2
21-00432627
Service Request Number: 21-00432627 • Address: 6323 CUPERTINO TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00432627
Address
6323 CUPERTINO TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-05-14T01:21:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-14T01:21:12.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00351602884356000,-96.79626908515317000)
Unique Key
500t000000lfWqqAAE
20-01017384
Service Request Number: 20-01017384 • Address: 3005 SUNDIAL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01017384
Address
3005 SUNDIAL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-05T10:02:14.000
Updated Date
2023-06-09T04:01:42.000
Closed Date
2020-10-05T10:02:14.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90134627517021000,-96.87785631075148000)
Unique Key
500t000000aSRX8AAO
21-00708682
Service Request Number: 21-00708682 • Address: 3521 OAK GROVE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00708682
Address
3521 OAK GROVE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-08-01T14:44:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-01T14:44:31.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80493082319366000,-96.79687127048443000)
Unique Key
500t000000p8gOkAAI
20-01081775
Service Request Number: 20-01081775 • Address: 4136 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01081775
Address
4136 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-31T13:23:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-31T13:23:30.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83582980318350000,-96.74328597306406000)
Unique Key
500t000000bjon6AAA
20-01145201
Service Request Number: 20-01145201 • Address: JACKSON ST & S RECORD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01145201
Address
JACKSON ST & S RECORD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed
Created Date
2020-11-22T21:40:20.000
Updated Date
2023-06-09T03:21:50.000
Closed Date
2020-11-22T21:40:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77752328429683000,-96.80652524465766000)
Unique Key
500t000000cYQ60AAG
21-00281267
Service Request Number: 21-00281267 • Address: 1040 MCKEE ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00281267
Address
1040 MCKEE ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-30T08:55:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T08:55:39.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76723866494044000,-96.79245421156180000)
Unique Key
500t000000jDx7QAAS
21-00615689
Service Request Number: 21-00615689 • Address: 1121 PLEASANT OAKS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00615689
Address
1121 PLEASANT OAKS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-03T10:34:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-03T10:34:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73256797845302000,-96.64154892767597000)
Unique Key
500t000000lblLoAAI
21-00781054
Service Request Number: 21-00781054 • Address: LOGAN ST & MYRTLE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00781054
Address
LOGAN ST & MYRTLE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T22:57:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T22:57:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77326192405692000,-96.77474183386235000)
Unique Key
500t000000pzcHLAAY
21-00666768
Service Request Number: 21-00666768 • Address: 3106 LARKSPUR LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00666768
Address
3106 LARKSPUR LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-12T23:59:00.000
Status
Closed
Created Date
2021-07-19T18:48:56.000
Updated Date
2023-06-09T00:44:44.000
Closed Date
2021-07-19T18:48:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69685508885600500,-96.87118903117103000)
Unique Key
500t000000oMhccAAC
21-00244075
Service Request Number: 21-00244075 • Address: 1301 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00244075
Address
1301 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-03-18T16:01:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T16:01:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77120000920384000,-96.79352946615555000)
Unique Key
500t000000id0XpAAI
20-01126925
Service Request Number: 20-01126925 • Address: 1611 GLENFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01126925
Address
1611 GLENFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-18T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-16T15:58:15.000
Updated Date
2023-06-09T03:15:46.000
Closed Date
2020-11-16T15:58:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71861868600150000,-96.84632255959266000)
Unique Key
500t000000bmryNAAQ
21-00023949
Service Request Number: 21-00023949 • Address: EAGLE DR & BARDWELL AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00023949
Address
EAGLE DR & BARDWELL AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-01-08T16:23:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-08T16:23:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71545422008778000,-96.77889283137245000)
Unique Key
500t000000eePZTAA2
21-00359523
Service Request Number: 21-00359523 • Address: PALO ALTO DR & SANTA ROSA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00359523
Address
PALO ALTO DR & SANTA ROSA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-04-22T14:35:57.000
Updated Date
2023-06-09T01:29:26.000
Closed Date
2021-04-22T14:35:57.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.65369471787532500,-96.77712550598920000)
Unique Key
500t000000kiA9DAAU
21-00614078
Service Request Number: 21-00614078 • Address: 3403 SOFTCLOUD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00614078
Address
3403 SOFTCLOUD DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-07-02T15:43:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-02T15:43:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66356956363653600,-96.76592373818347000)
Unique Key
500t000000lbapsAAA
20-01119928
Service Request Number: 20-01119928 • Address: 3922 BELVOIR CIR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-01119928
Address
3922 BELVOIR CIR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-11T13:34:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-11T13:34:08.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69428439505150400,-96.86210960432894000)
Unique Key
500t000000bmKNcAAM
21-00170068
Service Request Number: 21-00170068 • Address: 5400 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00170068
Address
5400 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-24T19:56:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-24T19:56:53.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82640833613625000,-96.77738759151360000)
Unique Key
500t000000hlPqTAAU
21-00615389
Service Request Number: 21-00615389 • Address: 3866 GILBERT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00615389
Address
3866 GILBERT AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-03T02:06:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-03T02:06:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81508371558176400,-96.80358783425599000)
Unique Key
500t000000lbidnAAA
21-00887069
Service Request Number: 21-00887069 • Address: 10121 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00887069
Address
10121 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-10-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-30T14:40:26.000
Updated Date
2023-06-09T00:07:30.000
Closed Date
2021-09-30T14:40:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73430192042954400,-96.64983029034730000)
Unique Key
500t000000rlm8SAAQ
21-00204563
Service Request Number: 21-00204563 • Address: 1790 MATILDA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00204563
Address
1790 MATILDA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed
Created Date
2021-03-07T21:21:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-07T21:21:14.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81205490704619600,-96.76849444044231000)
Unique Key
500t000000hoyOrAAI
21-00253397
Service Request Number: 21-00253397 • Address: 7636 BRYN MAWR DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00253397
Address
7636 BRYN MAWR DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-03-22T13:08:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-22T13:08:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85596900760275000,-96.77612060310170000)
Unique Key
500t000000jBUDBAA4
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