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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01114362
Service Request Number: 20-01114362 • Address: MCMILLAN AVE & RICHMOND AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-01114362
Address
MCMILLAN AVE & RICHMOND AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-11T19:43:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-11T19:43:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81630502104427000,-96.77475207709956000)
Unique Key
500t000000blucUAAQ
21-00759788
Service Request Number: 21-00759788 • Address: 2315 ROMINE AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00759788
Address
2315 ROMINE AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-17T11:04:28.000
Updated Date
2023-06-09T00:25:44.000
Closed Date
2021-08-17T11:04:28.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75816330272266000,-96.76623496336165000)
Unique Key
500t000000pbOE6AAM
21-00401088
Service Request Number: 21-00401088 • Address: 1224 CLAUDE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00401088
Address
1224 CLAUDE ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-05-05T11:09:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-05T11:09:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73999424710597000,-96.80647003538205000)
Unique Key
500t000000lCfqNAAS
21-00084510
Service Request Number: 21-00084510 • Address: 9907 BOWMAN BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00084510
Address
9907 BOWMAN BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-28T08:37:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-28T08:37:14.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87819832740340000,-96.86289002954950000)
Unique Key
500t000000fdtlaAAA
21-00158011
Service Request Number: 21-00158011 • Address: 8218 FOX CREEK TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00158011
Address
8218 FOX CREEK TRL, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-18T22:32:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-18T22:32:18.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65315155448405000,-96.96869922827257000)
Unique Key
500t000000hCTHCAA4
21-00036561
Service Request Number: 21-00036561 • Address: 6036 SHERRY LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00036561
Address
6036 SHERRY LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed
Created Date
2021-01-13T11:02:58.000
Updated Date
2023-06-09T02:55:28.000
Closed Date
2021-01-13T11:02:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86210719111710000,-96.80784225332691000)
Unique Key
500t000000efqJ4AAI
21-00104477
Service Request Number: 21-00104477 • Address: 111 PENLAND ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00104477
Address
111 PENLAND ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-02-03T12:58:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-03T12:58:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70677270459286500,-96.82321151134154000)
Unique Key
500t000000gM74mAAC
20-01054424
Service Request Number: 20-01054424 • Address: FORNEY RD & N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01054424
Address
FORNEY RD & N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-21T17:30:37.000
Updated Date
2023-06-09T03:42:20.000
Closed Date
2020-10-21T17:30:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77799719720114500,-96.66536165469984000)
Unique Key
500t000000aUb9xAAC
21-00699549
Service Request Number: 21-00699549 • Address: 1014 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00699549
Address
1014 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-29T09:34:00.000
Updated Date
2023-06-09T00:42:15.000
Closed Date
2021-07-29T09:34:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68724372866931000,-96.58870539384100000)
Unique Key
500t000000oqdEZAAY
21-00182990
Service Request Number: 21-00182990 • Address: 1919 FEDERAL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00182990
Address
1919 FEDERAL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T15:33:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T15:33:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78447464571214000,-96.79792754314235000)
Unique Key
500t000000hmqf4AAA
21-00793686
Service Request Number: 21-00793686 • Address: 4233 HUCKLEBERRY CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00793686
Address
4233 HUCKLEBERRY CIR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-28T23:59:00.000
Status
Closed
Created Date
2021-08-27T12:03:43.000
Updated Date
2023-06-09T00:19:45.000
Closed Date
2021-08-27T12:03:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69200987947336000,-96.82222294276217000)
Unique Key
500t000000qVCInAAO
21-00748072
Service Request Number: 21-00748072 • Address: 3700 CANTON ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00748072
Address
3700 CANTON ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-15T23:59:00.000
Status
Closed
Created Date
2021-08-12T21:46:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-12T21:46:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78457852080153000,-96.77357274531987000)
Unique Key
500t000000pZcqIAAS
20-01160808
Service Request Number: 20-01160808 • Address: 1143 RIVERWOOD RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01160808
Address
1143 RIVERWOOD RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-30T00:59:00.000
Status
Closed
Created Date
2020-11-28T17:18:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-28T17:18:42.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69910306685151400,-96.68996182207310000)
Unique Key
500t000000cZc75AAC
20-01165780
Service Request Number: 20-01165780 • Address: W NORTHWEST HWY & DURHAM ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01165780
Address
W NORTHWEST HWY & DURHAM ST, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-02T00:59:00.000
Status
Closed
Created Date
2020-11-30T23:00:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-30T23:00:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86559128070278000,-96.78038156714160000)
Unique Key
500t000000caAGIAA2
20-00998693
Service Request Number: 20-00998693 • Address: 4502 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00998693
Address
4502 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-06T23:59:00.000
Status
Closed
Created Date
2020-10-05T15:29:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-05T15:29:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.69373987932094400,-96.79440091569717000)
Unique Key
500t000000ZlZqDAAV
21-00075718
Service Request Number: 21-00075718 • Address: 3300 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00075718
Address
3300 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-25T16:51:51.000
Updated Date
2023-06-09T02:39:30.000
Closed Date
2021-01-25T16:51:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82862110172353500,-96.66053452658556000)
Unique Key
500t000000fcjBmAAI
20-01124439
Service Request Number: 20-01124439 • Address: 4866 HAZELHURST LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01124439
Address
4866 HAZELHURST LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-18T00:59:00.000
Status
Closed
Created Date
2020-11-16T10:25:03.000
Updated Date
2023-06-09T03:15:26.000
Closed Date
2020-11-16T10:25:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78322096083006400,-96.70817532480537000)
Unique Key
500t000000bmgNaAAI
20-01040091
Service Request Number: 20-01040091 • Address: 3200 JACOTTE CIR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01040091
Address
3200 JACOTTE CIR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-10-16T19:13:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-16T19:13:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82720031095019000,-96.75342818875603000)
Unique Key
500t000000aThzGAAS
21-00566812
Service Request Number: 21-00566812 • Address: 4552 BANYAN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00566812
Address
4552 BANYAN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-06-21T10:01:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-21T10:01:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.99815849319287000,-96.82050400165059000)
Unique Key
500t000000nOLKKAA4
21-00312088
Service Request Number: 21-00312088 • Address: 700 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00312088
Address
700 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-07T15:18:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-07T15:18:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67383814019712000,-96.83364752594602000)
Unique Key
500t000000jwdK4AAI
20-01077787
Service Request Number: 20-01077787 • Address: 1900 LONE STAR DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01077787
Address
1900 LONE STAR DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-29T18:03:04.000
Updated Date
2023-06-09T03:27:07.000
Closed Date
2020-10-29T18:03:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77270448206181000,-96.85778886288102000)
Unique Key
500t000000bjabzAAA
21-00161252
Service Request Number: 21-00161252 • Address: 1201 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00161252
Address
1201 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-26T23:59:00.000
Status
Closed
Created Date
2021-02-22T18:44:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-22T18:44:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73483611367005600,-96.81425885854672000)
Unique Key
500t000000hCnx2AAC
21-00462889
Service Request Number: 21-00462889 • Address: 1011 S PEARL EXPY, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00462889
Address
1011 S PEARL EXPY, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-05-22T11:48:38.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-22T11:48:38.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77748949404194400,-96.78945655349855000)
Unique Key
500t000000mDARVAA4
21-00776751
Service Request Number: 21-00776751 • Address: 5800 RICHMOND AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00776751
Address
5800 RICHMOND AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-23T23:59:00.000
Status
Closed
Created Date
2021-08-22T14:40:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-22T14:40:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81590317861372000,-96.76801138860904000)
Unique Key
500t000000pytW3AAI
20-01229648
Service Request Number: 20-01229648 • Address: 1525 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-01229648
Address
1525 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-12-23T15:35:19.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-23T15:35:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76513477039391400,-96.84296758353155000)
Unique Key
500t000000dyIAMAA2
20-00990445
Service Request Number: 20-00990445 • Address: 7045 GREENTREE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00990445
Address
7045 GREENTREE LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-10-02T10:31:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-02T10:31:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Email
Lat Long Value
(32.84433198287752000,-96.73663949181649000)
Unique Key
500t000000Zl7WUAAZ
21-00308159
Service Request Number: 21-00308159 • Address: 9494 LARGA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00308159
Address
9494 LARGA DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-05T13:43:29.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-05T13:43:29.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86472359633325600,-96.86250068639738000)
Unique Key
500t000000jwI3yAAE
20-01202322
Service Request Number: 20-01202322 • Address: 3939 FANTASIA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01202322
Address
3939 FANTASIA LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-12-14T13:54:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-14T13:54:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90126197018603400,-96.84685997973466000)
Unique Key
500t000000dFbcKAAS
21-00240885
Service Request Number: 21-00240885 • Address: 2940 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00240885
Address
2940 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T22:29:31.000
Updated Date
2023-06-09T02:08:24.000
Closed Date
2021-03-17T22:29:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77865743863364000,-96.86938601801080000)
Unique Key
500t000000icggFAAQ
21-00720086
Service Request Number: 21-00720086 • Address: 2400 56TH ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00720086
Address
2400 56TH ST, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-04T15:19:25.000
Updated Date
2023-06-09T00:37:06.000
Closed Date
2021-08-04T15:19:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68659082573828600,-96.78270278176839000)
Unique Key
500t000000pASkdAAG
21-00885310
Service Request Number: 21-00885310 • Address: 1442 COLTVIEW PL, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00885310
Address
1442 COLTVIEW PL, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-31T00:59:00.000
Status
Closed
Created Date
2021-09-30T01:14:20.000
Updated Date
2023-06-09T00:07:17.000
Closed Date
2021-09-30T01:14:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67429176585475400,-96.58769502887364000)
Unique Key
500t000000rlHUNAA2
20-01145269
Service Request Number: 20-01145269 • Address: MORRIS ST & SYLVAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01145269
Address
MORRIS ST & SYLVAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-22T20:40:33.000
Updated Date
2023-06-09T03:21:50.000
Closed Date
2020-11-22T20:40:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78388295820947500,-96.83588918347556000)
Unique Key
500t000000cYQRlAAO
21-00511873
Service Request Number: 21-00511873 • Address: 1011 REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00511873
Address
1011 REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-06-06T14:54:58.000
Updated Date
2023-06-09T01:06:35.000
Closed Date
2021-06-06T14:54:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82606983472601000,-96.88835618932458000)
Unique Key
500t000000mjv0lAAA
21-00275004
Service Request Number: 21-00275004 • Address: 3000 BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00275004
Address
3000 BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-28T10:25:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-28T10:25:46.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65902299674078000,-96.86420939323148000)
Unique Key
500t000000jDLl9AAG
21-00117438
Service Request Number: 21-00117438 • Address: SHILOH RD & FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00117438
Address
SHILOH RD & FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-07T15:14:59.000
Updated Date
2023-06-09T02:29:07.000
Closed Date
2021-02-07T15:14:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84101538899151000,-96.66632339933909000)
Unique Key
500t000000gNNtJAAW
21-00749392
Service Request Number: 21-00749392 • Address: 257 S LLEWELLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00749392
Address
257 S LLEWELLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-13T11:14:39.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-13T11:14:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74345035613579000,-96.83230758727821000)
Unique Key
500t000000pZq9SAAS
21-00096884
Service Request Number: 21-00096884 • Address: 10229 WOODFORD DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00096884
Address
10229 WOODFORD DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-02-01T15:07:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-01T15:07:39.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88428586509915000,-96.83059691314900000)
Unique Key
500t000000gLHLKAA4
20-01174461
Service Request Number: 20-01174461 • Address: 10264 TIMBER TRAIL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01174461
Address
10264 TIMBER TRAIL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-03T11:22:37.000
Updated Date
2023-06-09T03:16:56.000
Closed Date
2020-12-03T11:22:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88611078972919000,-96.85746813287278000)
Unique Key
500t000000cb6r4AAA
21-00712515
Service Request Number: 21-00712515 • Address: 1100 COMMERCE ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00712515
Address
1100 COMMERCE ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-08-02T17:10:53.000
Updated Date
2023-06-09T00:50:38.000
Closed Date
2021-08-02T17:10:53.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77910097681729000,-96.80215928034774000)
Unique Key
500t000000p9HJiAAM
21-00068219
Service Request Number: 21-00068219 • Address: 2647 HIGHWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00068219
Address
2647 HIGHWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-01-22T13:29:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-22T13:29:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82953172871328500,-96.66930598966265000)
Unique Key
500t000000fbnUkAAI
21-00874382
Service Request Number: 21-00874382 • Address: 3927 ALSBURY ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00874382
Address
3927 ALSBURY ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-04T00:59:00.000
Status
Closed
Created Date
2021-09-23T20:49:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-23T20:49:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71713485670941400,-96.76466883795575000)
Unique Key
500t000000rik3OAAQ
21-00424122
Service Request Number: 21-00424122 • Address: 635 FAWN RIDGE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00424122
Address
635 FAWN RIDGE DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T08:36:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T08:36:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70101003031870000,-96.83354155727622000)
Unique Key
500t000000leaXJAAY
21-00175904
Service Request Number: 21-00175904 • Address: 2600 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00175904
Address
2600 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T12:13:26.000
Updated Date
2023-06-09T02:19:14.000
Closed Date
2021-02-26T12:13:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86645465679485000,-96.89047096103417000)
Unique Key
500t000000hm1fQAAQ
20-00993937
Service Request Number: 20-00993937 • Address: 3470 SYLVAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00993937
Address
3470 SYLVAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-03T12:58:36.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-10-03T12:58:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78539492050530400,-96.83569103543370000)
Unique Key
500t000000ZlGx6AAF
20-01134469
Service Request Number: 20-01134469 • Address: 225 LONGBRANCH LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01134469
Address
225 LONGBRANCH LN, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-20T00:59:00.000
Status
Closed
Created Date
2020-11-18T15:46:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-18T15:46:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.71093691105920000,-96.69025449809301000)
Unique Key
500t000000bnTnDAAU
20-01152180
Service Request Number: 20-01152180 • Address: 3207 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01152180
Address
3207 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2020-11-24T15:17:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-24T15:17:43.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73077358625488400,-96.87297484343188000)
Unique Key
500t000000cZ04tAAC
21-00356641
Service Request Number: 21-00356641 • Address: 1710 S ERVAY ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00356641
Address
1710 S ERVAY ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-04-21T17:26:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T17:26:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77082443198685000,-96.78815638030076000)
Unique Key
500t000000khiqFAAQ
21-00278543
Service Request Number: 21-00278543 • Address: 3100 MCDERMOTT AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00278543
Address
3100 MCDERMOTT AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-29T08:52:47.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T08:52:47.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76600007325184000,-96.75743181491030000)
Unique Key
500t000000jDhdyAAC
21-00234682
Service Request Number: 21-00234682 • Address: 3212 SAN LUCAS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00234682
Address
3212 SAN LUCAS AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-16T12:49:06.000
Updated Date
2023-06-09T02:07:17.000
Closed Date
2021-03-16T12:49:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83125370308479000,-96.66201019777158000)
Unique Key
500t000000ic3KpAAI
21-00463084
Service Request Number: 21-00463084 • Address: 4315 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00463084
Address
4315 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-17T23:59:00.000
Status
Closed
Created Date
2021-05-22T13:30:11.000
Updated Date
2023-06-09T00:58:29.000
Closed Date
2021-05-22T13:30:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77499873550279000,-96.74745478015775000)
Unique Key
500t000000mDC9PAAW
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