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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00675779
Service Request Number: 21-00675779 • Address: N STEMMONS FWY SB & COMMONWEALTH DR, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00675779
Address
N STEMMONS FWY SB & COMMONWEALTH DR, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-07-22T08:50:08.000
Updated Date
2023-06-09T00:34:43.000
Closed Date
2021-07-22T08:50:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81196644850766000,-96.86164994509522000)
Unique Key
500t000000onHlhAAE
21-00538610
Service Request Number: 21-00538610 • Address: 3704 MT EVEREST ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00538610
Address
3704 MT EVEREST ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-13T15:33:10.000
Updated Date
2023-06-12T01:16:44.000
Closed Date
2021-06-13T15:33:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74609683454393000,-96.87962305245334000)
Unique Key
500t000000n0In8AAE
21-00469038
Service Request Number: 21-00469038 • Address: 15826 SPRING CREEK RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00469038
Address
15826 SPRING CREEK RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T11:51:08.000
Updated Date
2023-06-09T00:59:05.000
Closed Date
2021-05-24T11:51:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96444246399570000,-96.77298625472446000)
Unique Key
500t000000mNJ9fAAG
21-00394513
Service Request Number: 21-00394513 • Address: 7000 TWIN HILLS AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00394513
Address
7000 TWIN HILLS AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-03T22:02:19.000
Updated Date
2023-06-09T01:47:44.000
Closed Date
2021-05-03T22:02:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87320387859780000,-96.76457294181901000)
Unique Key
500t000000lBwBIAA0
21-00798334
Service Request Number: 21-00798334 • Address: 12811 C F HAWN FWY WB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00798334
Address
12811 C F HAWN FWY WB, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T00:46:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T00:46:26.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67995407982364000,-96.60972174583239000)
Unique Key
500t000000qVujHAAS
21-00379506
Service Request Number: 21-00379506 • Address: 2930 NORTH BEND DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00379506
Address
2930 NORTH BEND DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T15:29:44.000
Updated Date
2023-06-09T01:35:49.000
Closed Date
2021-04-28T15:29:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90775013337334000,-96.87993609463530000)
Unique Key
500t000000l9zNHAAY
21-00551462
Service Request Number: 21-00551462 • Address: 9615 MICHELLE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00551462
Address
9615 MICHELLE DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-16T13:06:40.000
Updated Date
2023-06-12T01:22:22.000
Closed Date
2021-06-16T13:06:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68750791334480000,-96.65511873609086000)
Unique Key
500t000000n1j7rAAA
21-00511317
Service Request Number: 21-00511317 • Address: OBERLIN DR & TOBIAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00511317
Address
OBERLIN DR & TOBIAN ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-06T09:55:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-06T09:55:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91346921817786000,-96.75793320385729000)
Unique Key
500t000000mjrcWAAQ
21-00485049
Service Request Number: 21-00485049 • Address: ABRAMS RD & VICKERY BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00485049
Address
ABRAMS RD & VICKERY BLVD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-28T14:29:48.000
Updated Date
2023-06-09T01:02:24.000
Closed Date
2021-05-28T14:29:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82296009868951400,-96.75289714452397000)
Unique Key
500t000000mQDQ8AAO
21-00310504
Service Request Number: 21-00310504 • Address: 6583 IVYGLEN DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00310504
Address
6583 IVYGLEN DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-04-07T13:28:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-07T13:28:19.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94851977340174000,-96.78972458260901000)
Unique Key
500t000000jwUbyAAE
21-00092130
Service Request Number: 21-00092130 • Address: 1843 DANUBE DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00092130
Address
1843 DANUBE DR, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-29T14:41:47.000
Updated Date
2023-06-09T02:26:30.000
Closed Date
2021-01-29T14:41:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72483144809411500,-96.79878262045888000)
Unique Key
500t000000feiy7AAA
21-00755898
Service Request Number: 21-00755898 • Address: 9735 TREVOR DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00755898
Address
9735 TREVOR DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-19T23:59:00.000
Status
Closed
Created Date
2021-08-16T11:23:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-16T11:23:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91998938496853000,-96.72022186389135000)
Unique Key
500t000000pao1YAAQ
21-00550872
Service Request Number: 21-00550872 • Address: 1231 GEORGIA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00550872
Address
1231 GEORGIA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-16T11:40:26.000
Updated Date
2023-06-12T01:22:15.000
Closed Date
2021-06-16T11:40:26.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72512295955742000,-96.80695615919687000)
Unique Key
500t000000n1fusAAA
21-00186420
Service Request Number: 21-00186420 • Address: 1314 EDGEMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00186420
Address
1314 EDGEMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-03-02T13:27:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-02T13:27:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72953467934226000,-96.80485259854373000)
Unique Key
500t000000hnFkbAAE
21-00471384
Service Request Number: 21-00471384 • Address: BENNETT AVE & N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00471384
Address
BENNETT AVE & N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-05-25T12:49:04.000
Updated Date
2023-06-09T00:54:53.000
Closed Date
2021-05-25T12:49:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81513947446622000,-96.78657454721848000)
Unique Key
500t000000mNuQiAAK
20-01234815
Service Request Number: 20-01234815 • Address: 2400 HICKMAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01234815
Address
2400 HICKMAN ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-26T21:46:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-26T21:46:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75760266912520500,-96.76444425914218000)
Unique Key
500t000000dycj4AAA
21-00771844
Service Request Number: 21-00771844 • Address: 7440 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00771844
Address
7440 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T09:16:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-19T09:16:52.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84690535462889000,-96.83648252923595000)
Unique Key
500t000000pyCJxAAM
21-00076077
Service Request Number: 21-00076077 • Address: 6617 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00076077
Address
6617 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T18:58:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T18:58:18.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88329007325600600,-96.79132633771847000)
Unique Key
500t000000fcldnAAA
21-00171539
Service Request Number: 21-00171539 • Address: CHURCHILL WAY & WHITLEY LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00171539
Address
CHURCHILL WAY & WHITLEY LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-25T12:27:20.000
Updated Date
2023-06-09T02:17:03.000
Closed Date
2021-02-25T12:27:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91697562785014000,-96.80016072748516000)
Unique Key
500t000000hlWp1AAE
21-00302031
Service Request Number: 21-00302031 • Address: 5135 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00302031
Address
5135 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-04-05T13:31:03.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-05T13:31:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82454682384195600,-96.78360641445819000)
Unique Key
500t000000jvgtCAAQ
21-00041341
Service Request Number: 21-00041341 • Address: 5526 TAMARON CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00041341
Address
5526 TAMARON CT, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-14T11:49:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-14T11:49:45.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98907794957603000,-96.82029145999074000)
Unique Key
500t000000egNnrAAE
21-00340674
Service Request Number: 21-00340674 • Address: 15342 RIDGECREST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00340674
Address
15342 RIDGECREST DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-04-16T12:44:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-16T12:44:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65717326314264600,-96.59147944439883000)
Unique Key
500t000000kfTjNAAU
21-00654148
Service Request Number: 21-00654148 • Address: 6207 ROYALTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00654148
Address
6207 ROYALTON DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-15T09:36:42.000
Updated Date
2023-06-09T00:39:30.000
Closed Date
2021-07-15T09:36:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89818148063397000,-96.79989503642103000)
Unique Key
500t000000oKgpnAAC
21-00487939
Service Request Number: 21-00487939 • Address: 4500 COUNTRY CREEK DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00487939
Address
4500 COUNTRY CREEK DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-05-29T18:33:20.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-29T18:33:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69965621321669000,-96.89435004090153000)
Unique Key
500t000000mhG0JAAU
21-00181271
Service Request Number: 21-00181271 • Address: 3300 TRINITY MILLS RD, DALLAS, TX, 75006 • Department: Transportation and Public Works Department
Service Request Number
21-00181271
Address
3300 TRINITY MILLS RD, DALLAS, TX, 75006
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-03T00:59:00.000
Status
Closed
Created Date
2021-03-01T10:46:12.000
Updated Date
2023-06-09T02:20:09.000
Closed Date
2021-03-01T10:46:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Email
Lat Long Value
(32.98705849639173000,-96.85469412428526000)
Unique Key
500t000000hmdObAAI
21-00030506
Service Request Number: 21-00030506 • Address: 4233 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00030506
Address
4233 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-01-11T16:53:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-11T16:53:56.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80146252651467000,-96.78392156457642000)
Unique Key
500t000000efAkwAAE
20-01142169
Service Request Number: 20-01142169 • Address: 1700 TANTOR RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-01142169
Address
1700 TANTOR RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-16T09:54:44.000
Updated Date
2023-06-09T03:15:24.000
Closed Date
2020-11-16T09:54:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89099557174866000,-96.91612277186711000)
Unique Key
500t000000cYBG4AAO
21-00419600
Service Request Number: 21-00419600 • Address: 6615 PEMBERTON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00419600
Address
6615 PEMBERTON DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-05T06:01:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-05T06:01:56.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89164830864753000,-96.79114550690805000)
Unique Key
500t000000le0VKAAY
21-00638730
Service Request Number: 21-00638730 • Address: CEDAR SPRINGS RD & W MOCKINGBIRD LN, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00638730
Address
CEDAR SPRINGS RD & W MOCKINGBIRD LN, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-11T23:59:00.000
Status
Closed
Created Date
2021-07-10T20:57:56.000
Updated Date
2023-06-09T00:46:44.000
Closed Date
2021-07-10T20:57:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83239299932039000,-96.83904332027107000)
Unique Key
500t000000o1au0AAA
21-00279249
Service Request Number: 21-00279249 • Address: 1925 RED CLOUD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00279249
Address
1925 RED CLOUD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-29T15:08:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T15:08:41.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74626280214907000,-96.65258263610941000)
Unique Key
500t000000jDl5QAAS
20-01179339
Service Request Number: 20-01179339 • Address: 4800 LESTON AVE, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-01179339
Address
4800 LESTON AVE, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2020-12-04T17:16:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-04T17:16:07.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81031240815724500,-96.89849698708775000)
Unique Key
500t000000bM2DQAA0
21-00531461
Service Request Number: 21-00531461 • Address: 10105 CIMMARON TRL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00531461
Address
10105 CIMMARON TRL, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-06-11T00:48:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-11T00:48:09.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92689021925238000,-96.71135344723946000)
Unique Key
500t000000mzY1rAAE
21-00584553
Service Request Number: 21-00584553 • Address: 5030 PERSHING ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00584553
Address
5030 PERSHING ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-06-24T17:50:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-24T17:50:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81751977778563000,-96.78691859154988000)
Unique Key
500t000000nQLF3AAO
20-01205944
Service Request Number: 20-01205944 • Address: 3110 PEABODY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01205944
Address
3110 PEABODY AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2020-12-15T13:38:55.000
Updated Date
2023-06-09T03:07:54.000
Closed Date
2020-12-15T13:38:55.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77156051053701000,-96.76371592160368000)
Unique Key
500t000000dFzl5AAC
21-00244753
Service Request Number: 21-00244753 • Address: S MALCOLM X BLVD & AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00244753
Address
S MALCOLM X BLVD & AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-18T14:37:28.000
Updated Date
2023-06-09T02:08:50.000
Closed Date
2021-03-18T14:37:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77169937835838000,-96.77156026915186000)
Unique Key
500t000000id5GcAAI
21-00500472
Service Request Number: 21-00500472 • Address: 3216 MAYHEW DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00500472
Address
3216 MAYHEW DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-06-02T22:15:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-02T22:15:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83671645047339600,-96.66207467985863000)
Unique Key
500t000000mifzOAAQ
21-00020246
Service Request Number: 21-00020246 • Address: 3200 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00020246
Address
3200 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T17:34:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T17:34:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90072334127038500,-96.86838178462310000)
Unique Key
500t000000ee23PAAQ
21-00035971
Service Request Number: 21-00035971 • Address: 8823 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00035971
Address
8823 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2021-01-13T09:41:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-13T09:41:16.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71973723263643000,-96.66824132474407000)
Unique Key
500t000000efnxOAAQ
21-00645566
Service Request Number: 21-00645566 • Address: 900 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00645566
Address
900 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-07-13T10:15:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-13T10:15:57.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.65050048501582600,-96.83789799291430000)
Unique Key
500t000000o2b49AAA
21-00356954
Service Request Number: 21-00356954 • Address: 12010 HIGH VALLEY DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
21-00356954
Address
12010 HIGH VALLEY DR, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-21T14:43:45.000
Updated Date
2023-06-09T01:32:03.000
Closed Date
2021-04-21T14:43:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91245677949295600,-96.86483111595058000)
Unique Key
500t000000khmcSAAQ
21-00669529
Service Request Number: 21-00669529 • Address: 9536 MARSH LN, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00669529
Address
9536 MARSH LN, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-17T20:23:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-17T20:23:24.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86570997300330000,-96.85588266568396000)
Unique Key
500t000000oN7NQAA0
21-00717267
Service Request Number: 21-00717267 • Address: 10000 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00717267
Address
10000 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-04T03:22:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-04T03:22:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85872485596836000,-96.88066377052701000)
Unique Key
500t000000pA2BPAA0
21-00628853
Service Request Number: 21-00628853 • Address: 11727 CORAL HILLS PL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00628853
Address
11727 CORAL HILLS PL, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-07-07T17:48:46.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-07T17:48:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.90562199864843500,-96.86654240284837000)
Unique Key
500t000000o0CWhAAM
21-00439266
Service Request Number: 21-00439266 • Address: W LOVERS LN & ROPER ST, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00439266
Address
W LOVERS LN & ROPER ST, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-17T23:59:00.000
Status
Closed
Created Date
2021-05-16T17:51:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-16T17:51:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85128633461061000,-96.83008793694735000)
Unique Key
500t000000m9gPEAAY
20-01215508
Service Request Number: 20-01215508 • Address: 5318 S LAMAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01215508
Address
5318 S LAMAR ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-29T00:59:00.000
Status
Closed
Created Date
2020-12-18T13:40:42.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-12-18T13:40:42.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74355880054408600,-96.75941881843710000)
Unique Key
500t000000dH1d0AAC
20-01166882
Service Request Number: 20-01166882 • Address: 7800 BRYN MAWR DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01166882
Address
7800 BRYN MAWR DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2020-12-01T11:55:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-01T11:55:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85597317771619400,-96.77306771815590000)
Unique Key
500t000000caJ78AAE
20-01147530
Service Request Number: 20-01147530 • Address: 13504 VIDA LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01147530
Address
13504 VIDA LN, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T14:27:25.000
Updated Date
2023-06-09T03:22:13.000
Closed Date
2020-11-23T14:27:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67978293412647000,-96.59991348125841000)
Unique Key
500t000000cYcuiAAC
21-00482031
Service Request Number: 21-00482031 • Address: 2818 DORRINGTON DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00482031
Address
2818 DORRINGTON DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-27T15:28:29.000
Updated Date
2023-06-09T01:01:39.000
Closed Date
2021-05-27T15:28:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79985551046885000,-96.69813168171437000)
Unique Key
500t000000mPs96AAC
21-00428356
Service Request Number: 21-00428356 • Address: CHURCH RD & SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00428356
Address
CHURCH RD & SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T07:59:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-13T07:59:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88596004228388000,-96.73354512035459000)
Unique Key
500t000000lf5LlAAI
21-00277630
Service Request Number: 21-00277630 • Address: 100 E 12TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00277630
Address
100 E 12TH ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-03-29T11:28:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T11:28:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74168832909657600,-96.82277747570849000)
Unique Key
500t000000jDcgSAAS
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