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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00666479
Service Request Number: 21-00666479 • Address: 4020 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00666479
Address
4020 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-19T17:00:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-19T17:00:58.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81564614945662600,-96.80602916201566000)
Unique Key
500t000000oMeioAAC
21-00811183
Service Request Number: 21-00811183 • Address: 2237 POPLAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00811183
Address
2237 POPLAR ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-26T11:02:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T11:02:56.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75456976848944600,-96.76461720006250000)
Unique Key
500t000000qXmZsAAK
21-00552457
Service Request Number: 21-00552457 • Address: 4302 ROSS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00552457
Address
4302 ROSS AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-16T13:32:18.000
Updated Date
2023-06-12T01:22:22.000
Closed Date
2021-06-16T13:32:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80120924594745400,-96.78199375438449000)
Unique Key
500t000000n1piTAAQ
20-01155236
Service Request Number: 20-01155236 • Address: 18724 REDSTONE CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-01155236
Address
18724 REDSTONE CIR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-11-25T12:11:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-25T12:11:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00530194358068000,-96.79766574949484000)
Unique Key
500t000000cZEJNAA4
21-00428088
Service Request Number: 21-00428088 • Address: 3701 DUNHAVEN RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00428088
Address
3701 DUNHAVEN RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T20:27:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T20:27:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87159786899180600,-96.85602718092083000)
Unique Key
500t000000lf10LAAQ
21-00225081
Service Request Number: 21-00225081 • Address: 7018 WILDGROVE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00225081
Address
7018 WILDGROVE AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-12T14:51:09.000
Updated Date
2023-06-09T02:15:38.000
Closed Date
2021-03-12T14:51:09.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81706573547066000,-96.73689145963866000)
Unique Key
500t000000ib6hJAAQ
21-00671141
Service Request Number: 21-00671141 • Address: 9702 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00671141
Address
9702 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-07-21T00:44:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-21T00:44:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87996152015552000,-96.76988285339002000)
Unique Key
500t000000oNMcAAAW
21-00610671
Service Request Number: 21-00610671 • Address: 6134 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00610671
Address
6134 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-07-01T20:53:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-01T20:53:11.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71252421872976000,-96.71676407167129000)
Unique Key
500t000000lbEX1AAM
21-00689817
Service Request Number: 21-00689817 • Address: 9400 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00689817
Address
9400 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T17:46:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T17:46:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84413308942465000,-96.87321785912226000)
Unique Key
500t000000opBqKAAU
21-00274208
Service Request Number: 21-00274208 • Address: 2975 TALISMAN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00274208
Address
2975 TALISMAN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-27T13:30:34.000
Updated Date
2023-06-09T02:04:03.000
Closed Date
2021-03-27T13:30:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90308553372454000,-96.87913876456345000)
Unique Key
500t000000jDGuzAAG
21-00827504
Service Request Number: 21-00827504 • Address: 934 IVYWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00827504
Address
934 IVYWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-09-08T13:05:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-08T13:05:51.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65543955095527000,-96.83794025761940000)
Unique Key
500t000000qvAktAAE
21-00479668
Service Request Number: 21-00479668 • Address: 3910 VANETTE LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00479668
Address
3910 VANETTE LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-27T11:26:15.000
Updated Date
2023-06-09T01:01:24.000
Closed Date
2021-05-27T11:26:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.69717012705659400,-96.81771464134340000)
Unique Key
500t000000mPcelAAC
21-00334901
Service Request Number: 21-00334901 • Address: 9631 MILLRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00334901
Address
9631 MILLRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T22:55:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T22:55:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90450855647872000,-96.72963779422373000)
Unique Key
500t000000jyqlmAAA
21-00306647
Service Request Number: 21-00306647 • Address: 2719 GROVERIDGE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00306647
Address
2719 GROVERIDGE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T14:36:39.000
Updated Date
2023-06-09T01:57:21.000
Closed Date
2021-04-06T14:36:39.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.75825920091977400,-96.65589440906537000)
Unique Key
500t000000jw8D6AAI
21-00045776
Service Request Number: 21-00045776 • Address: S HAMPTON RD & SOUTHWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00045776
Address
S HAMPTON RD & SOUTHWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-15T12:45:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-15T12:45:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69995897946087000,-96.85709387549305000)
Unique Key
500t000000egmUqAAI
21-00298489
Service Request Number: 21-00298489 • Address: 9609 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00298489
Address
9609 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-03T17:52:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-03T17:52:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73423538848879000,-96.65597327457205000)
Unique Key
500t000000jvKKHAA2
21-00823409
Service Request Number: 21-00823409 • Address: 3305 KINKAID DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00823409
Address
3305 KINKAID DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-10T00:59:00.000
Status
Closed (Duplicate)
Created Date
2021-09-07T12:55:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-07T12:55:07.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87732032889259400,-96.86734962165689000)
Unique Key
500t000000quYFoAAM
21-00024738
Service Request Number: 21-00024738 • Address: 2508 WINTER OAK ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00024738
Address
2508 WINTER OAK ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-01-08T18:43:16.000
Updated Date
2023-06-09T02:44:03.000
Closed Date
2021-01-08T18:43:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75502894160394000,-96.64275147614954000)
Unique Key
500t000000eeRaJAAU
21-00710205
Service Request Number: 21-00710205 • Address: PRESTON RD & PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00710205
Address
PRESTON RD & PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-08-02T10:38:15.000
Updated Date
2023-06-09T00:50:15.000
Closed Date
2021-08-02T10:38:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87392793138894000,-96.80414672351647000)
Unique Key
500t000000p8xDZAAY
21-00480579
Service Request Number: 21-00480579 • Address: 2515 WILMA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00480579
Address
2515 WILMA ST, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-27T12:12:50.000
Updated Date
2023-06-09T01:01:26.000
Closed Date
2021-05-27T12:12:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66777728859781000,-96.78034977762846000)
Unique Key
500t000000mPjdVAAS
21-00020923
Service Request Number: 21-00020923 • Address: 9735 FORESTRIDGE CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00020923
Address
9735 FORESTRIDGE CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-10T00:59:00.000
Status
Closed
Created Date
2021-01-08T08:16:10.000
Updated Date
2023-06-09T02:53:57.000
Closed Date
2021-01-08T08:16:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87109011043901000,-96.71855034866216000)
Unique Key
500t000000ee8AwAAI
21-00531193
Service Request Number: 21-00531193 • Address: 4847 BURNSIDE AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00531193
Address
4847 BURNSIDE AVE, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T19:06:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T19:06:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68835936592963000,-96.79630150794445000)
Unique Key
500t000000mzVCrAAM
21-00338465
Service Request Number: 21-00338465 • Address: QUINCY LN & BOCA RATON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00338465
Address
QUINCY LN & BOCA RATON DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-16T23:59:00.000
Status
Closed
Created Date
2021-04-15T17:18:59.000
Updated Date
2023-06-09T01:50:38.000
Closed Date
2021-04-15T17:18:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90451182526414400,-96.81249670196058000)
Unique Key
500t000000jzC8WAAU
21-00774563
Service Request Number: 21-00774563 • Address: NEWKIRK ST & CALIFORNIA CROSSING RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00774563
Address
NEWKIRK ST & CALIFORNIA CROSSING RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T14:54:34.000
Updated Date
2023-06-09T00:18:02.000
Closed Date
2021-08-20T14:54:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86664077712990000,-96.90790079969841000)
Unique Key
500t000000pya3nAAA
21-00099984
Service Request Number: 21-00099984 • Address: 4008 DAVID PHILLIPS ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00099984
Address
4008 DAVID PHILLIPS ST, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-02T10:45:01.000
Updated Date
2023-06-09T02:32:18.000
Closed Date
2021-02-02T10:45:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77190011271866000,-96.66214433427260000)
Unique Key
500t000000gLcs0AAC
20-01151510
Service Request Number: 20-01151510 • Address: 5955 CHARLESTOWN DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01151510
Address
5955 CHARLESTOWN DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T13:31:51.000
Updated Date
2023-06-09T03:11:34.000
Closed Date
2020-11-24T13:31:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91762038296486000,-96.80526996439346000)
Unique Key
500t000000cYwm3AAC
20-01209941
Service Request Number: 20-01209941 • Address: DULUTH ST & OBENCHAIN ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01209941
Address
DULUTH ST & OBENCHAIN ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed
Created Date
2020-12-16T15:46:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-16T15:46:18.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.77643939169159000,-96.83699610531166000)
Unique Key
500t000000dGQUFAA4
21-00023408
Service Request Number: 21-00023408 • Address: 1022 S FRANKLIN ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00023408
Address
1022 S FRANKLIN ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-08T14:41:42.000
Updated Date
2023-06-09T02:43:37.000
Closed Date
2021-01-08T14:41:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73562879920291400,-96.85908434510150000)
Unique Key
500t000000eeNH7AAM
21-00503757
Service Request Number: 21-00503757 • Address: 5616 LONGVIEW ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00503757
Address
5616 LONGVIEW ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:21:45.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-03T15:21:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83073588378719000,-96.77156682390452000)
Unique Key
500t000000mj63gAAA
21-00778968
Service Request Number: 21-00778968 • Address: 3105 TUSKEGEE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00778968
Address
3105 TUSKEGEE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T12:44:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T12:44:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76573696520260600,-96.75686644272099000)
Unique Key
500t000000pzI8nAAE
21-00618686
Service Request Number: 21-00618686 • Address: 2299 BARNES BRIDGE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00618686
Address
2299 BARNES BRIDGE RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-05T09:15:42.000
Updated Date
2023-06-12T01:10:42.000
Closed Date
2021-07-05T09:15:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85081211754099000,-96.67286190241785000)
Unique Key
500t000000nywETAAY
20-00987698
Service Request Number: 20-00987698 • Address: 9902 HUSTEAD ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00987698
Address
9902 HUSTEAD ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-01T11:19:11.000
Updated Date
2023-06-09T03:54:21.000
Closed Date
2020-10-01T11:19:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74820124566240000,-96.65244821929011000)
Unique Key
500t000000ZkySbAAJ
21-00133022
Service Request Number: 21-00133022 • Address: 3500 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00133022
Address
3500 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-11T17:34:47.000
Updated Date
2023-06-09T02:35:58.000
Closed Date
2021-02-11T17:34:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71497246758030000,-96.76481794837612000)
Unique Key
500t000000h9BOZAA2
21-00012883
Service Request Number: 21-00012883 • Address: 2211 N LAMAR ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00012883
Address
2211 N LAMAR ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-05T14:51:47.000
Updated Date
2023-06-09T02:59:20.000
Closed Date
2021-01-05T14:51:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78468964619917600,-96.80827813424420000)
Unique Key
500t000000e1Uk4AAE
21-00245330
Service Request Number: 21-00245330 • Address: N MASTERS DR & SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00245330
Address
N MASTERS DR & SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-20T23:59:00.000
Status
Closed
Created Date
2021-03-19T08:43:52.000
Updated Date
2023-06-09T02:04:18.000
Closed Date
2021-03-19T08:43:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76238325369691000,-96.64819812543223000)
Unique Key
500t000000idAjTAAU
21-00681505
Service Request Number: 21-00681505 • Address: 5643 MERCEDES AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00681505
Address
5643 MERCEDES AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-23T12:45:04.000
Updated Date
2023-06-09T00:35:38.000
Closed Date
2021-07-23T12:45:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82837367193213400,-96.77136310571117000)
Unique Key
500t000000oo4NWAAY
21-00669964
Service Request Number: 21-00669964 • Address: 4070 BEECHWOOD LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00669964
Address
4070 BEECHWOOD LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-07-20T15:17:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-20T15:17:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87605614155247500,-96.84358098120810000)
Unique Key
500t000000oNApzAAG
21-00638848
Service Request Number: 21-00638848 • Address: 7300 HAROLD WALKER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00638848
Address
7300 HAROLD WALKER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-11T01:28:07.000
Updated Date
2023-06-09T00:46:46.000
Closed Date
2021-07-11T01:28:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65986245889859000,-96.81296796274518000)
Unique Key
500t000000o1cFTAAY
21-00399361
Service Request Number: 21-00399361 • Address: 1723 CONNER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00399361
Address
1723 CONNER DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-04T15:58:33.000
Updated Date
2023-06-09T01:48:17.000
Closed Date
2021-05-04T15:58:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74181387689246000,-96.68108282289480000)
Unique Key
500t000000lCTa2AAG
21-00221313
Service Request Number: 21-00221313 • Address: 6200 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00221313
Address
6200 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-12T06:10:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-12T06:10:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.82017204935977000,-96.84715740284646000)
Unique Key
500t000000iao1FAAQ
21-00504915
Service Request Number: 21-00504915 • Address: 4926 BERRIDGE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00504915
Address
4926 BERRIDGE LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-06-03T20:46:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-03T20:46:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78257280848558000,-96.69370976915634000)
Unique Key
500t000000mjDKdAAM
21-00780634
Service Request Number: 21-00780634 • Address: 7329 ELMRIDGE DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00780634
Address
7329 ELMRIDGE DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-19T09:15:00.000
Updated Date
2023-06-09T00:22:07.000
Closed Date
2021-08-19T09:15:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93776192676749000,-96.77786001509176000)
Unique Key
500t000000pzXbAAAU
21-00266915
Service Request Number: 21-00266915 • Address: 1434 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00266915
Address
1434 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:27:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-25T12:27:49.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.70004748596053000,-96.80361127265847000)
Unique Key
500t000000jCgoLAAS
21-00025414
Service Request Number: 21-00025414 • Address: 845 W LARAMIE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00025414
Address
845 W LARAMIE LN, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-11T00:59:00.000
Status
Closed
Created Date
2021-01-09T11:47:02.000
Updated Date
2023-06-09T02:44:13.000
Closed Date
2021-01-09T11:47:02.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69870653754465000,-96.65240987885018000)
Unique Key
500t000000eeY9fAAE
21-00444360
Service Request Number: 21-00444360 • Address: 200 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00444360
Address
200 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T09:28:54.000
Updated Date
2023-06-09T00:56:23.000
Closed Date
2021-05-17T09:28:54.000
Outcome
Request Transferred
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.74707599403818400,-96.82471206526995000)
Unique Key
500t000000mAHV6AAO
21-00187909
Service Request Number: 21-00187909 • Address: 3222 WALDROP ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00187909
Address
3222 WALDROP ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-04T00:59:00.000
Status
Closed
Created Date
2021-03-02T17:20:26.000
Updated Date
2023-06-09T02:09:47.000
Closed Date
2021-03-02T17:20:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89038469026339000,-96.87256347708238000)
Unique Key
500t000000hnOmxAAE
21-00835192
Service Request Number: 21-00835192 • Address: DELMAR AVE & ORAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00835192
Address
DELMAR AVE & ORAM ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-10T11:51:37.000
Updated Date
2023-06-09T00:31:14.000
Closed Date
2021-09-10T11:51:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81387220509256000,-96.76582966557234000)
Unique Key
500t000000qwKvxAAE
21-00025905
Service Request Number: 21-00025905 • Address: HOSKINS ST & MATILDA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00025905
Address
HOSKINS ST & MATILDA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-11T00:59:00.000
Status
Closed
Created Date
2021-01-09T16:58:10.000
Updated Date
2023-06-09T02:44:22.000
Closed Date
2021-01-09T16:58:10.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81330007906991000,-96.76824161309123000)
Unique Key
500t000000eebEJAAY
21-00132156
Service Request Number: 21-00132156 • Address: 10516 BLACKJACK OAKS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00132156
Address
10516 BLACKJACK OAKS DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-02-11T16:08:42.000
Updated Date
2023-06-09T02:35:52.000
Closed Date
2021-02-11T16:08:42.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75318790320964000,-96.64245920650708000)
Unique Key
500t000000h95inAAA
20-00995341
Service Request Number: 20-00995341 • Address: 6331 TULIP LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00995341
Address
6331 TULIP LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-10-04T16:25:27.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2020-10-04T16:25:27.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89367977006435000,-96.79767411971972000)
Unique Key
500t000000ZlME1AAN
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