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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00369578
Service Request Number: 21-00369578 • Address: RACINE DR & W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00369578
Address
RACINE DR & W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed
Created Date
2021-04-26T14:46:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-26T14:46:36.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66227723005588000,-96.83410543308402000)
Unique Key
500t000000l8iHjAAI
21-00171099
Service Request Number: 21-00171099 • Address: 939 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00171099
Address
939 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed
Created Date
2021-02-25T11:23:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-25T11:23:38.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84390782417840000,-96.70287327671630000)
Unique Key
500t000000hlUqcAAE
21-00397705
Service Request Number: 21-00397705 • Address: 333 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00397705
Address
333 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-04T13:51:25.000
Updated Date
2023-06-09T01:48:09.000
Closed Date
2021-05-04T13:51:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69636286300388000,-96.81970201258568000)
Unique Key
500t000000lCIYAAA4
21-00472660
Service Request Number: 21-00472660 • Address: 4097 EAST SIDE AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00472660
Address
4097 EAST SIDE AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed
Created Date
2021-05-25T16:01:01.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-25T16:01:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78797943588632000,-96.77012559061792000)
Unique Key
500t000000mOGWoAAO
21-00320028
Service Request Number: 21-00320028 • Address: 5927 BUFFRIDGE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00320028
Address
5927 BUFFRIDGE TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-09T16:58:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-09T16:58:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00708029588421000,-96.80588751132201000)
Unique Key
500t000000jxJ7zAAE
21-00278809
Service Request Number: 21-00278809 • Address: 2300 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00278809
Address
2300 SYLVAN AVE, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-03-29T14:14:11.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-29T14:14:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77301650578817000,-96.83599865078480000)
Unique Key
500t000000jDj76AAC
20-01097146
Service Request Number: 20-01097146 • Address: 4680 PHILIP AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01097146
Address
4680 PHILIP AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2020-11-05T22:32:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-05T22:32:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78641077480184000,-96.75777894279915000)
Unique Key
500t000000bkqlAAAQ
21-00240862
Service Request Number: 21-00240862 • Address: 6500 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00240862
Address
6500 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T15:55:42.000
Updated Date
2023-06-09T02:08:15.000
Closed Date
2021-03-17T15:55:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74914594092044000,-96.71479360394669000)
Unique Key
500t000000icgKJAAY
21-00103598
Service Request Number: 21-00103598 • Address: 6555 BRIARMEADE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00103598
Address
6555 BRIARMEADE DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2021-02-03T10:55:09.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-02-03T10:55:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94947405556456500,-96.79020141507472000)
Unique Key
500t000000gM27GAAS
21-00849878
Service Request Number: 21-00849878 • Address: 8810 SANTA CLARA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00849878
Address
8810 SANTA CLARA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-15T12:56:37.000
Updated Date
2023-06-09T00:03:04.000
Closed Date
2021-09-15T12:56:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82182347585630000,-96.70770991559200000)
Unique Key
500t000000rJS0UAAW
20-01158923
Service Request Number: 20-01158923 • Address: 1132 RAIN FOREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01158923
Address
1132 RAIN FOREST DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2020-11-27T13:11:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-27T13:11:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73128067707538000,-96.64228503768932000)
Unique Key
500t000000cZTaDAAW
21-00558609
Service Request Number: 21-00558609 • Address: BRUTON RD & C F HAWN ACRD N, DALLAS, TX, 75217 • City Council District: 7
Service Request Number
21-00558609
Address
BRUTON RD & C F HAWN ACRD N, DALLAS, TX, 75217
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-17T21:28:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-17T21:28:13.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74745074189641000,-96.72875851338725000)
Unique Key
500t000000nNU7rAAG
20-01199905
Service Request Number: 20-01199905 • Address: MILITARY PKWY & DOLPHIN RD, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01199905
Address
MILITARY PKWY & DOLPHIN RD, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-12-13T12:13:07.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-13T12:13:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78308705399532400,-96.73769313233997000)
Unique Key
500t000000dFI2yAAG
21-00761665
Service Request Number: 21-00761665 • Address: 4131 FLINTRIDGE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00761665
Address
4131 FLINTRIDGE DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-14T07:51:18.000
Updated Date
2023-06-09T00:24:25.000
Closed Date
2021-08-14T07:51:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92075434303876600,-96.84015408555096000)
Unique Key
500t000000pwfiFAAQ
21-00761289
Service Request Number: 21-00761289 • Address: SKILLMAN ST & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00761289
Address
SKILLMAN ST & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-17T15:44:22.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-17T15:44:22.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87870058109082000,-96.73505029558736000)
Unique Key
500t000000pwcX0AAI
20-01058327
Service Request Number: 20-01058327 • Address: 238 TERRACE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01058327
Address
238 TERRACE DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-23T23:59:00.000
Status
Closed
Created Date
2020-10-22T17:43:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-22T17:43:01.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71586074448537000,-96.82548280279558000)
Unique Key
500t000000aUo8rAAC
21-00328797
Service Request Number: 21-00328797 • Address: 3020 OAK GROVE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00328797
Address
3020 OAK GROVE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T11:45:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T11:45:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80111707483099000,-96.80036099179895000)
Unique Key
500t000000jyCtyAAE
21-00527089
Service Request Number: 21-00527089 • Address: 1315 ROSS AVE, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00527089
Address
1315 ROSS AVE, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-10T08:20:57.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-10T08:20:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78385656582004000,-96.80316836871460000)
Unique Key
500t000000mz6l5AAA
21-00376814
Service Request Number: 21-00376814 • Address: 3120 LEE ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00376814
Address
3120 LEE ST, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-27T11:18:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T11:18:15.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81817915558377000,-96.79082942313447000)
Unique Key
500t000000l9cfyAAA
21-00062746
Service Request Number: 21-00062746 • Address: 3321 COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00062746
Address
3321 COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-01-21T09:43:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-21T09:43:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80526752456566000,-96.80029228820031000)
Unique Key
500t000000fbBvKAAU
21-00633231
Service Request Number: 21-00633231 • Address: 4555 CATHEDRAL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00633231
Address
4555 CATHEDRAL DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-07-08T21:49:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-08T21:49:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84575346197307000,-96.73106256628596000)
Unique Key
500t000000o0phTAAQ
20-01199492
Service Request Number: 20-01199492 • Address: 5600 MCSHANN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01199492
Address
5600 MCSHANN RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-14T00:59:00.000
Status
Closed
Created Date
2020-12-12T18:07:25.000
Updated Date
2023-06-09T03:22:29.000
Closed Date
2020-12-12T18:07:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92154682750073400,-96.81123198172119000)
Unique Key
500t000000dFE0zAAG
21-00769156
Service Request Number: 21-00769156 • Address: 1708 MCADAMS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00769156
Address
1708 MCADAMS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-19T14:52:54.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-19T14:52:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71653847269990000,-96.84878506216853000)
Unique Key
500t000000pxq3QAAQ
21-00389997
Service Request Number: 21-00389997 • Address: 11674 WELCH RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00389997
Address
11674 WELCH RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-02T21:59:02.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-02T21:59:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90753785086653000,-96.82948773272524000)
Unique Key
500t000000lBNvDAAW
21-00426919
Service Request Number: 21-00426919 • Address: 1602 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00426919
Address
1602 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-05-12T14:59:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-12T14:59:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72769519763400000,-96.80957977326662000)
Unique Key
500t000000lesdyAAA
21-00255473
Service Request Number: 21-00255473 • Address: S WESTMORELAND RD & W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
21-00255473
Address
S WESTMORELAND RD & W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-03-22T23:10:51.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-22T23:10:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66209729700903000,-96.88171198460594000)
Unique Key
500t000000jBgfhAAC
20-01207675
Service Request Number: 20-01207675 • Address: 2614 PARK ROW AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-01207675
Address
2614 PARK ROW AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-15T22:56:44.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-12-15T22:56:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76899870004251000,-96.77265395781309000)
Unique Key
500t000000dGBH2AAO
21-00575021
Service Request Number: 21-00575021 • Address: 2555 KING ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00575021
Address
2555 KING ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-22T20:26:52.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-22T20:26:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76563962002919000,-96.78102573268738000)
Unique Key
500t000000nPEYQAA4
21-00444246
Service Request Number: 21-00444246 • Address: 10400 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00444246
Address
10400 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T12:21:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-17T12:21:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88726013633792000,-96.78655162670395000)
Unique Key
500t000000mAGNLAA4
21-00351817
Service Request Number: 21-00351817 • Address: WOLF ST & MCKINNON ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00351817
Address
WOLF ST & MCKINNON ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-21T23:59:00.000
Status
Closed
Created Date
2021-04-20T14:32:37.000
Updated Date
2023-06-09T01:31:24.000
Closed Date
2021-04-20T14:32:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79619379315804000,-96.80946550931489000)
Unique Key
500t000000kgwk3AAA
21-00801840
Service Request Number: 21-00801840 • Address: ANDREWS ST & SHELLEY BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00801840
Address
ANDREWS ST & SHELLEY BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-02T23:59:00.000
Status
Closed
Created Date
2021-08-30T17:03:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-30T17:03:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72836240970489000,-96.88833286370360000)
Unique Key
500t000000qWOGgAAO
21-00408077
Service Request Number: 21-00408077 • Address: 7800 PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00408077
Address
7800 PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-12T23:59:00.000
Status
Closed
Created Date
2021-05-06T17:50:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-06T17:50:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87166727994299000,-96.77357589273916000)
Unique Key
500t000000lcc0kAAA
21-00075528
Service Request Number: 21-00075528 • Address: 9129 ROCK DAISY CT, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00075528
Address
9129 ROCK DAISY CT, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-01-25T17:04:44.000
Updated Date
2023-06-09T02:39:30.000
Closed Date
2021-01-25T17:04:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88388031631298000,-96.73544490796142000)
Unique Key
500t000000fciC2AAI
21-00219158
Service Request Number: 21-00219158 • Address: 3020 EL TOVAR AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00219158
Address
3020 EL TOVAR AVE, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-11T14:00:58.000
Updated Date
2023-06-09T02:14:57.000
Closed Date
2021-03-11T14:00:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71023064701513000,-96.87853799695431000)
Unique Key
500t000000iabfxAAA
21-00092051
Service Request Number: 21-00092051 • Address: 2403 LAGOW ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00092051
Address
2403 LAGOW ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-31T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-29T14:57:34.000
Updated Date
2023-06-09T02:26:32.000
Closed Date
2021-01-29T14:57:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77417525076503000,-96.74933124044482000)
Unique Key
500t000000fei74AAA
21-00886478
Service Request Number: 21-00886478 • Address: 9671 BROKEN BOW RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00886478
Address
9671 BROKEN BOW RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-09T00:59:00.000
Status
Closed
Created Date
2021-09-30T14:55:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-30T14:55:13.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87600529380270600,-96.72281119720981000)
Unique Key
500t000000rlclcAAA
21-00563167
Service Request Number: 21-00563167 • Address: 5302 FANNIE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00563167
Address
5302 FANNIE ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-18T18:09:37.000
Updated Date
2023-06-12T01:08:02.000
Closed Date
2021-06-18T18:09:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76934217176724000,-96.90552725935895000)
Unique Key
500t000000nNtzlAAC
21-00655485
Service Request Number: 21-00655485 • Address: 10027 KILARNEY DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00655485
Address
10027 KILARNEY DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-07-15T15:05:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T15:05:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84124080950208000,-96.69820671377272000)
Unique Key
500t000000oKtmOAAS
21-00109035
Service Request Number: 21-00109035 • Address: 2718 MOSSGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00109035
Address
2718 MOSSGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-04T12:05:13.000
Updated Date
2023-06-09T02:34:45.000
Closed Date
2021-02-04T12:05:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75828443761906000,-96.65329124119343000)
Unique Key
500t000000gMZtRAAW
20-01204363
Service Request Number: 20-01204363 • Address: 406 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01204363
Address
406 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-18T00:59:00.000
Status
Closed
Created Date
2020-12-15T01:37:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-15T01:37:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74216759570011000,-96.85670906554837000)
Unique Key
500t000000dFoCsAAK
21-00227444
Service Request Number: 21-00227444 • Address: 1136 KEATS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00227444
Address
1136 KEATS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-15T07:24:31.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-15T07:24:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73373814222670600,-96.88251288941903000)
Unique Key
500t000000ibNBkAAM
21-00473744
Service Request Number: 21-00473744 • Address: 3910 VANETTE LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00473744
Address
3910 VANETTE LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T08:41:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T08:41:22.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69717012705659400,-96.81771464134340000)
Unique Key
500t000000mOuZGAA0
21-00177561
Service Request Number: 21-00177561 • Address: 7118 PIEDMONT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00177561
Address
7118 PIEDMONT DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-02-26T17:45:04.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-26T17:45:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76042885339920000,-96.69948417665798000)
Unique Key
500t000000hmB1fAAE
21-00386221
Service Request Number: 21-00386221 • Address: 9528 ADELL DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00386221
Address
9528 ADELL DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-04-30T14:53:46.000
Updated Date
2023-06-09T01:42:24.000
Closed Date
2021-04-30T14:53:46.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Proactive
Lat Long Value
(32.73588365094602000,-96.65852280875127000)
Unique Key
500t000000lAuNoAAK
21-00374317
Service Request Number: 21-00374317 • Address: 6215 GODFREY AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00374317
Address
6215 GODFREY AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T15:31:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T15:31:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72828931588503600,-96.71510411732989000)
Unique Key
500t000000l9IoQAAU
20-01101941
Service Request Number: 20-01101941 • Address: 6436 DUNSTAN LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01101941
Address
6436 DUNSTAN LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-08T11:15:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-08T11:15:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84821374035495000,-96.75074035371246000)
Unique Key
500t000000bl8ViAAI
20-01181158
Service Request Number: 20-01181158 • Address: 6512 SEVILLA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-01181158
Address
6512 SEVILLA ST, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-05T21:26:25.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-05T21:26:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80164785675244600,-96.74154688629132000)
Unique Key
500t000000bMCRYAA4
21-00879841
Service Request Number: 21-00879841 • Address: 5932 FIRETHORN DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00879841
Address
5932 FIRETHORN DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-09-27T10:48:54.000
Updated Date
2023-06-09T00:06:24.000
Closed Date
2021-09-27T10:48:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65127297392222000,-96.97177638367535000)
Unique Key
500t000000rjpgCAAQ
20-01213837
Service Request Number: 20-01213837 • Address: WALNUT HILL LN & TULANE ST, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01213837
Address
WALNUT HILL LN & TULANE ST, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-17T17:50:36.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-17T17:50:36.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.87998327185821500,-96.79989628484793000)
Unique Key
500t000000dGqQQAA0
21-00528912
Service Request Number: 21-00528912 • Address: 6144 CHURCHILL WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00528912
Address
6144 CHURCHILL WAY, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T12:16:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T12:16:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.91684049759136000,-96.80002719938523000)
Unique Key
500t000000mzHL2AAM
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