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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Dataset fields
Showing 50 real records
21-00824885
Service Request Number: 21-00824885 • Address: 10202 SWEET GUM ST, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00824885
Address
10202 SWEET GUM ST, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-07T09:03:48.000
Updated Date
2023-06-09T00:26:00.000
Closed Date
2021-09-07T09:03:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.62295653526707000,-96.94565448299879000)
Unique Key
500t000000quivbAAA
21-00766554
Service Request Number: 21-00766554 • Address: 13209 COIT RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00766554
Address
13209 COIT RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-19T02:54:53.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-19T02:54:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.92861469159359000,-96.76926279998206000)
Unique Key
500t000000pxRhGAAU
21-00443466
Service Request Number: 21-00443466 • Address: 6918 FLINTCOVE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00443466
Address
6918 FLINTCOVE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-05-17T16:14:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T16:14:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.97190438537797500,-96.78780431231675000)
Unique Key
500t000000mA9VUAA0
21-00478081
Service Request Number: 21-00478081 • Address: 4510 MELISSA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00478081
Address
4510 MELISSA LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-26T14:58:00.000
Updated Date
2023-06-09T00:55:41.000
Closed Date
2021-05-26T14:58:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89845078629508000,-96.83149602105264000)
Unique Key
500t000000mPQpoAAG
20-01140987
Service Request Number: 20-01140987 • Address: 7751 LA SOBRINA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01140987
Address
7751 LA SOBRINA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-22T00:59:00.000
Status
Closed
Created Date
2020-11-20T12:29:30.000
Updated Date
2023-06-09T03:21:13.000
Closed Date
2020-11-20T12:29:30.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.96872224202070400,-96.77414308665571000)
Unique Key
500t000000cY6WkAAK
21-00766525
Service Request Number: 21-00766525 • Address: 6927 TOLAND ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00766525
Address
6927 TOLAND ST, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-18T15:23:29.000
Updated Date
2023-06-09T00:21:50.000
Closed Date
2021-08-18T15:23:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77475190624561000,-96.70104674548321000)
Unique Key
500t000000pxRBUAA2
20-01219183
Service Request Number: 20-01219183 • Address: 1402 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01219183
Address
1402 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-21T05:12:27.000
Updated Date
2023-06-09T02:47:32.000
Closed Date
2020-12-21T05:12:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73034770424676000,-96.85549373432855000)
Unique Key
500t000000dHPSSAA4
21-00238410
Service Request Number: 21-00238410 • Address: 1115 KINGS HWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00238410
Address
1115 KINGS HWY, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T12:05:40.000
Updated Date
2023-06-09T02:08:01.000
Closed Date
2021-03-17T12:05:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75054996027765000,-96.83987179982164000)
Unique Key
500t000000icPkaAAE
20-01085562
Service Request Number: 20-01085562 • Address: 6196 SANDYDALE DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01085562
Address
6196 SANDYDALE DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed
Created Date
2020-11-02T15:10:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-02T15:10:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96247168527789000,-96.80032890516306000)
Unique Key
500t000000bk6OUAAY
21-00198144
Service Request Number: 21-00198144 • Address: 2400 LANARK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00198144
Address
2400 LANARK AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-05T09:37:15.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-05T09:37:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73087362529218000,-96.79157110116172000)
Unique Key
500t000000hoRa8AAE
20-01177538
Service Request Number: 20-01177538 • Address: 654 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-01177538
Address
654 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2020-12-04T11:55:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-04T11:55:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77600368012128500,-96.79803310495758000)
Unique Key
500t000000bLrsTAAS
21-00476730
Service Request Number: 21-00476730 • Address: W LARAMIE LN & RYLIE CREST DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00476730
Address
W LARAMIE LN & RYLIE CREST DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-05-26T15:11:56.000
Updated Date
2023-06-09T00:55:41.000
Closed Date
2021-05-26T15:11:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70014902244600000,-96.65233406049093000)
Unique Key
500t000000mPGemAAG
20-01050013
Service Request Number: 20-01050013 • Address: 7629 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01050013
Address
7629 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-21T23:59:00.000
Status
Closed
Created Date
2020-10-20T17:15:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-20T17:15:00.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71981884535645000,-96.69083371168436000)
Unique Key
500t000000aUJohAAG
21-00038784
Service Request Number: 21-00038784 • Address: S GARRETT AVE & S MUNGER BLVD, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
21-00038784
Address
S GARRETT AVE & S MUNGER BLVD, DALLAS, TX, 75214
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-13T15:56:00.000
Updated Date
2023-06-09T02:55:59.000
Closed Date
2021-01-13T15:56:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79649185100284000,-96.76098017701402000)
Unique Key
500t000000eg3tBAAQ
21-00379099
Service Request Number: 21-00379099 • Address: 12987 SPURLING DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00379099
Address
12987 SPURLING DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T16:10:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-28T16:10:45.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92531889182216000,-96.80782232506105000)
Unique Key
500t000000l9tslAAA
21-00770438
Service Request Number: 21-00770438 • Address: 1900 RECORD CROSSING RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00770438
Address
1900 RECORD CROSSING RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-08-19T19:47:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-19T19:47:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81747208612838000,-96.85084899954133000)
Unique Key
500t000000pxzXRAAY
21-00177639
Service Request Number: 21-00177639 • Address: 2716 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00177639
Address
2716 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-26T17:57:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T17:57:37.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82302253980533600,-96.83424929811680000)
Unique Key
500t000000hmBIvAAM
21-00810135
Service Request Number: 21-00810135 • Address: MANSFIELD ST & CLARENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00810135
Address
MANSFIELD ST & CLARENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed
Created Date
2021-09-01T20:19:25.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-01T20:19:25.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76702747317288000,-96.77996751284984000)
Unique Key
500t000000qXbqKAAS
20-01189411
Service Request Number: 20-01189411 • Address: 3307 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01189411
Address
3307 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-11T00:59:00.000
Status
Closed
Created Date
2020-12-09T09:43:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-09T09:43:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73496995029001000,-96.87456505620229000)
Unique Key
500t000000bNBrkAAG
21-00835356
Service Request Number: 21-00835356 • Address: 2940 CLOVER ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00835356
Address
2940 CLOVER ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-10T10:56:57.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-10T10:56:57.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78297262547726400,-96.78115268234437000)
Unique Key
500t000000qwMXSAA2
21-00606703
Service Request Number: 21-00606703 • Address: 9372 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00606703
Address
9372 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-06-30T23:23:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-30T23:23:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71938955270130000,-96.65979376918190000)
Unique Key
500t000000laiUxAAI
21-00815780
Service Request Number: 21-00815780 • Address: ARLENE LN & MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00815780
Address
ARLENE LN & MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-03T10:42:06.000
Updated Date
2023-06-09T00:23:18.000
Closed Date
2021-09-03T10:42:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69163141384280000,-96.68290571375488000)
Unique Key
500t000000qtRoWAAU
21-00417411
Service Request Number: 21-00417411 • Address: 16602 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00417411
Address
16602 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-05-10T13:21:30.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-10T13:21:30.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97663540166741600,-96.78863744155140000)
Unique Key
500t000000ldjuJAAQ
21-00632456
Service Request Number: 21-00632456 • Address: ARROW RD & DALVIEW AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00632456
Address
ARROW RD & DALVIEW AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-07-08T16:14:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-08T16:14:01.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73051569812460600,-96.78844309939332000)
Unique Key
500t000000o0izmAAA
20-01198417
Service Request Number: 20-01198417 • Address: 9213 SOVEREIGN ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-01198417
Address
9213 SOVEREIGN ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-13T00:59:00.000
Status
Closed
Created Date
2020-12-11T18:48:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-11T18:48:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82240091127944000,-96.88987635591131000)
Unique Key
500t000000bO9WZAA0
20-01058027
Service Request Number: 20-01058027 • Address: 2439 LEWISTON AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01058027
Address
2439 LEWISTON AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed
Created Date
2020-10-22T16:34:53.000
Updated Date
2023-06-09T03:36:47.000
Closed Date
2020-10-22T16:34:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75441331515071400,-96.65049144313389000)
Unique Key
500t000000aUnVAAA0
21-00628932
Service Request Number: 21-00628932 • Address: 9900 RYLIE CREST DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00628932
Address
9900 RYLIE CREST DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-07T18:40:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-07T18:40:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70001175297157000,-96.65230057339527000)
Unique Key
500t000000o0DdRAAU
21-00328674
Service Request Number: 21-00328674 • Address: 3712 JUDGE DUPREE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00328674
Address
3712 JUDGE DUPREE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-04-13T11:26:00.000
Updated Date
2023-06-09T01:54:29.000
Closed Date
2021-04-13T11:26:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66668307480999500,-96.76164681789064000)
Unique Key
500t000000jyCCXAA2
20-00999980
Service Request Number: 20-00999980 • Address: 3003 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00999980
Address
3003 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-10-06T06:15:29.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-06T06:15:29.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75862962885519600,-96.75130739250325000)
Unique Key
500t000000ZleSjAAJ
21-00584598
Service Request Number: 21-00584598 • Address: KIRNWOOD DR & CLIFF CREEK CROSSING DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
21-00584598
Address
KIRNWOOD DR & CLIFF CREEK CROSSING DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-06-24T18:16:19.000
Updated Date
2023-06-12T01:19:15.000
Closed Date
2021-06-24T18:16:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65288697110409500,-96.86982142431998000)
Unique Key
500t000000nQLYSAA4
21-00223219
Service Request Number: 21-00223219 • Address: 4602 STIGALL ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00223219
Address
4602 STIGALL ST, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-14T00:59:00.000
Status
Closed
Created Date
2021-03-12T13:56:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-12T13:56:08.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84851703978203000,-96.83160422050778000)
Unique Key
500t000000iaxdmAAA
21-00475144
Service Request Number: 21-00475144 • Address: CURRIN DR & PEBBLEDOWNE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00475144
Address
CURRIN DR & PEBBLEDOWNE DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed
Created Date
2021-05-26T11:00:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-26T11:00:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89986156041566500,-96.77690676668780000)
Unique Key
500t000000mP5wkAAC
21-00816613
Service Request Number: 21-00816613 • Address: GREAT TRINITY FOREST WAY & PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00816613
Address
GREAT TRINITY FOREST WAY & PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-04T23:59:00.000
Status
Closed
Created Date
2021-09-03T15:17:49.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-03T15:17:49.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71277804614488400,-96.71733764640003000)
Unique Key
500t000000qtYd0AAE
21-00116288
Service Request Number: 21-00116288 • Address: 4710 MARCH AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00116288
Address
4710 MARCH AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed
Created Date
2021-02-06T15:42:43.000
Updated Date
2023-06-09T02:28:58.000
Closed Date
2021-02-06T15:42:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84677887542475400,-96.82998496490930000)
Unique Key
500t000000gNFuKAAW
21-00885471
Service Request Number: 21-00885471 • Address: 5600 HUNTERS BEND LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00885471
Address
5600 HUNTERS BEND LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-31T00:59:00.000
Status
Closed
Created Date
2021-09-30T08:21:38.000
Updated Date
2023-06-09T00:07:19.000
Closed Date
2021-09-30T08:21:38.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.65575814390892000,-96.97514022892297000)
Unique Key
500t000000rlLHfAAM
21-00716187
Service Request Number: 21-00716187 • Address: 2200 INCA DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00716187
Address
2200 INCA DR, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-03T15:30:25.000
Updated Date
2023-06-09T00:36:23.000
Closed Date
2021-08-03T15:30:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69091977590589000,-96.78939156154613000)
Unique Key
500t000000p9qLbAAI
21-00080649
Service Request Number: 21-00080649 • Address: 5843 LA VISTA DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00080649
Address
5843 LA VISTA DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-26T15:23:46.000
Updated Date
2023-06-09T02:40:27.000
Closed Date
2021-01-26T15:23:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81305257219056000,-96.76672801631574000)
Unique Key
500t000000fdJXnAAM
21-00839476
Service Request Number: 21-00839476 • Address: 3463 MAYBETH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00839476
Address
3463 MAYBETH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-16T00:59:00.000
Status
Closed
Created Date
2021-09-13T07:29:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-13T07:29:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78450211176425000,-96.90370342401235000)
Unique Key
500t000000qwvcUAAQ
20-01136860
Service Request Number: 20-01136860 • Address: 2248 GAYLORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01136860
Address
2248 GAYLORD DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-11-19T11:38:51.000
Updated Date
2023-06-09T03:10:50.000
Closed Date
2020-11-19T11:38:51.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75181035147716000,-96.69054563481637000)
Unique Key
500t000000cXp33AAC
21-00551809
Service Request Number: 21-00551809 • Address: 9755 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00551809
Address
9755 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-06-16T14:00:44.000
Updated Date
2023-06-12T01:22:24.000
Closed Date
2021-06-16T14:00:44.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76253941394712400,-96.65401566064087000)
Unique Key
500t000000n1mbWAAQ
21-00713112
Service Request Number: 21-00713112 • Address: 11005 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00713112
Address
11005 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-16T23:59:00.000
Status
Closed
Created Date
2021-08-02T23:17:03.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-02T23:17:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84548697703395000,-96.66145844239509000)
Unique Key
500t000000p9O3EAAU
21-00257861
Service Request Number: 21-00257861 • Address: 6500 W KIEST BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00257861
Address
6500 W KIEST BLVD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-03-23T12:40:18.000
Updated Date
2023-06-09T01:49:01.000
Closed Date
2021-03-23T12:40:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70533179144597000,-96.93456815828807000)
Unique Key
500t000000jBsxJAAS
21-00189986
Service Request Number: 21-00189986 • Address: 1855 PAYNE ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00189986
Address
1855 PAYNE ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-03-03T11:55:07.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-03T11:55:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79210903951410000,-96.80793977516642000)
Unique Key
500t000000hnek9AAA
21-00882448
Service Request Number: 21-00882448 • Address: 7929 WOODSTONE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00882448
Address
7929 WOODSTONE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-07T00:59:00.000
Status
Closed
Created Date
2021-09-28T13:58:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-28T13:58:02.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95584987901049000,-96.77090314631177000)
Unique Key
500t000000rkXX3AAM
21-00345229
Service Request Number: 21-00345229 • Address: 4107 KIRKMEADOW LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00345229
Address
4107 KIRKMEADOW LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-04-19T08:39:21.000
Updated Date
2023-06-09T01:51:49.000
Closed Date
2021-04-19T08:39:21.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00494089887168000,-96.84088019700208000)
Unique Key
500t000000kfzG3AAI
21-00282979
Service Request Number: 21-00282979 • Address: 11825 LEISURE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00282979
Address
11825 LEISURE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-03-30T12:39:46.000
Updated Date
2023-06-09T01:59:56.000
Closed Date
2021-03-30T12:39:46.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.90975771410658000,-96.71182285368442000)
Unique Key
500t000000jE55LAAS
21-00061389
Service Request Number: 21-00061389 • Address: N WASHINGTON AVE & BRYAN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00061389
Address
N WASHINGTON AVE & BRYAN ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-24T00:59:00.000
Status
Closed
Created Date
2021-01-20T15:56:43.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-20T15:56:43.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79560089353648000,-96.78345809078795000)
Unique Key
500t000000fay79AAA
21-00242417
Service Request Number: 21-00242417 • Address: 6780 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00242417
Address
6780 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-18T11:46:39.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-18T11:46:39.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86821340960537400,-96.76651959182850000)
Unique Key
500t000000ics4HAAQ
21-00816943
Service Request Number: 21-00816943 • Address: 17498 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00816943
Address
17498 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic - Street Closure - TRN
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed
Created Date
2021-09-03T16:17:43.000
Updated Date
2023-06-09T00:23:34.000
Closed Date
2021-09-03T16:17:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98787838845792000,-96.78368957301386000)
Unique Key
500t000000qtbBDAAY
20-01028998
Service Request Number: 20-01028998 • Address: 6400 ANITA ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01028998
Address
6400 ANITA ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-10-14T09:19:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-14T09:19:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83467178817551000,-96.75290933064393000)
Unique Key
500t000000aT6hCAAS
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