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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00570115
Service Request Number: 21-00570115 • Address: 3011 MESA VIEW DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00570115
Address
3011 MESA VIEW DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-21T15:22:53.000
Updated Date
2023-06-12T01:05:36.000
Closed Date
2021-06-21T15:22:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66105802876609000,-96.77382788939164000)
Unique Key
500t000000nOeuAAAS
21-00510486
Service Request Number: 21-00510486 • Address: 660 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00510486
Address
660 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-06-05T15:49:16.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-05T15:49:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77598905148553000,-96.79792479101805000)
Unique Key
500t000000mjmhTAAQ
21-00265895
Service Request Number: 21-00265895 • Address: 800 HUTCHINS RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00265895
Address
800 HUTCHINS RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-25T10:03:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-25T10:03:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.73996339704345400,-96.79529099524916000)
Unique Key
500t000000jCaaMAAS
21-00828040
Service Request Number: 21-00828040 • Address: 6513 BOB O LINK DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00828040
Address
6513 BOB O LINK DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-08T14:33:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T14:33:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83172845813198000,-96.74961734757137000)
Unique Key
500t000000qvENNAA2
21-00335566
Service Request Number: 21-00335566 • Address: 7118 LAVENDALE AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00335566
Address
7118 LAVENDALE AVE, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T09:20:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T09:20:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89568338077640000,-96.78283690941801000)
Unique Key
500t000000jywKvAAI
21-00077088
Service Request Number: 21-00077088 • Address: 6283 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00077088
Address
6283 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-01-26T10:34:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-26T10:34:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83660209906425000,-96.75569999799500000)
Unique Key
500t000000fcw2ZAAQ
21-00357599
Service Request Number: 21-00357599 • Address: 6831 HIGHSPIRE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00357599
Address
6831 HIGHSPIRE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-22T09:02:29.000
Updated Date
2023-06-09T01:32:23.000
Closed Date
2021-04-22T09:02:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74016617563158600,-96.70486838442501000)
Unique Key
500t000000khtnKAAQ
21-00301672
Service Request Number: 21-00301672 • Address: 1526 FAIRVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00301672
Address
1526 FAIRVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T12:29:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T12:29:55.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78902042024158000,-96.74569959176478000)
Unique Key
500t000000jvf7RAAQ
21-00753587
Service Request Number: 21-00753587 • Address: 5527 EMERSON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00753587
Address
5527 EMERSON AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-08-15T11:22:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-15T11:22:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84656130433186000,-96.81586050381720000)
Unique Key
500t000000paRdmAAE
21-00034801
Service Request Number: 21-00034801 • Address: 449 NICE DAY DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
21-00034801
Address
449 NICE DAY DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2021-01-12T16:58:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-12T16:58:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.74848916792571000,-96.88649573162499000)
Unique Key
500t000000efd36AAA
20-00996144
Service Request Number: 20-00996144 • Address: 3410 OAKHURST ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00996144
Address
3410 OAKHURST ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-19T23:59:00.000
Status
Closed
Created Date
2020-10-05T09:16:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-05T09:16:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82995683670321000,-96.74787018517813000)
Unique Key
500t000000ZlR9iAAF
21-00612258
Service Request Number: 21-00612258 • Address: 3400 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00612258
Address
3400 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-02T10:52:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-02T10:52:23.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82836546446116400,-96.74031257691760000)
Unique Key
500t000000lbPj8AAE
21-00759070
Service Request Number: 21-00759070 • Address: 6916 WALNUT HILL LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00759070
Address
6916 WALNUT HILL LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-08-17T09:17:18.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-17T09:17:18.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87976947513167000,-96.78637962083278000)
Unique Key
500t000000pbIdMAAU
21-00313706
Service Request Number: 21-00313706 • Address: 11794 QUINCY LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00313706
Address
11794 QUINCY LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-04-08T11:15:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-08T11:15:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90927799776932000,-96.81413826997559000)
Unique Key
500t000000jwneyAAA
20-01090968
Service Request Number: 20-01090968 • Address: 1614 HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01090968
Address
1614 HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed
Created Date
2020-11-04T10:23:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-04T10:23:51.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74059961973465000,-96.69146606355690000)
Unique Key
500t000000bkTHrAAM
21-00275903
Service Request Number: 21-00275903 • Address: 14120 NOEL RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00275903
Address
14120 NOEL RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-28T19:20:33.000
Updated Date
2023-06-09T01:58:47.000
Closed Date
2021-03-28T19:20:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94008183847841000,-96.81786901809619000)
Unique Key
500t000000jDRpEAAW
21-00227453
Service Request Number: 21-00227453 • Address: 1915 COMMERCE ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00227453
Address
1915 COMMERCE ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-12T21:44:05.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-12T21:44:05.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78075525099735000,-96.79526510153974000)
Unique Key
500t000000ibNT4AAM
21-00285359
Service Request Number: 21-00285359 • Address: BUDD ST & S CENTRAL EXPY SB, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00285359
Address
BUDD ST & S CENTRAL EXPY SB, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-03-31T08:13:58.000
Updated Date
2023-06-09T01:51:55.000
Closed Date
2021-03-31T08:13:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73994064085139400,-96.75767862007936000)
Unique Key
500t000000jEKQ5AAO
21-00038415
Service Request Number: 21-00038415 • Address: DAVENPORT RD & WINDING CREEK RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00038415
Address
DAVENPORT RD & WINDING CREEK RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed
Created Date
2021-01-13T15:46:15.000
Updated Date
2023-06-09T02:55:56.000
Closed Date
2021-01-13T15:46:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99398805724133000,-96.79370756562668000)
Unique Key
500t000000eg1irAAA
21-00312224
Service Request Number: 21-00312224 • Address: 1307 CEDAR OAKS BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00312224
Address
1307 CEDAR OAKS BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-07T20:13:08.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-07T20:13:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73301039244609000,-96.81888033091413000)
Unique Key
500t000000jwfStAAI
20-01089206
Service Request Number: 20-01089206 • Address: 766 DEERWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01089206
Address
766 DEERWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-11-03T15:17:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-03T15:17:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65986712485419500,-96.83409714898565000)
Unique Key
500t000000bkLnlAAE
21-00464829
Service Request Number: 21-00464829 • Address: TEAGARDEN RD & DOWDY FERRY RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00464829
Address
TEAGARDEN RD & DOWDY FERRY RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-23T19:02:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-23T19:02:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66837754013170000,-96.67194099502504000)
Unique Key
500t000000mMYyCAAW
21-00549496
Service Request Number: 21-00549496 • Address: W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00549496
Address
W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-06-16T09:10:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-16T09:10:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74958485293142000,-96.85686611470318000)
Unique Key
500t000000n1XxIAAU
21-00075681
Service Request Number: 21-00075681 • Address: 7392 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00075681
Address
7392 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed
Created Date
2021-01-25T17:28:21.000
Updated Date
2023-06-09T02:39:33.000
Closed Date
2021-01-25T17:28:21.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88276207104603000,-96.73426919288539000)
Unique Key
500t000000fcioPAAQ
21-00304302
Service Request Number: 21-00304302 • Address: N HASKELL AVE & ELM ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00304302
Address
N HASKELL AVE & ELM ST, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T08:03:33.000
Updated Date
2023-06-09T01:56:57.000
Closed Date
2021-04-06T08:03:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78936891752912000,-96.77160612248245000)
Unique Key
500t000000jvv9TAAQ
20-01178453
Service Request Number: 20-01178453 • Address: 5200 SINGING HILLS DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-01178453
Address
5200 SINGING HILLS DR, DALLAS, TX, 75241
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2020-12-04T15:03:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-04T15:03:09.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.68268945678509000,-96.80283735127247000)
Unique Key
500t000000bLyBcAAK
21-00196256
Service Request Number: 21-00196256 • Address: 1230 NOAH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00196256
Address
1230 NOAH ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T15:04:48.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-04T15:04:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74911130517822000,-96.80609766272853000)
Unique Key
500t000000hoFw1AAE
20-01194259
Service Request Number: 20-01194259 • Address: 6126 GOLIAD AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01194259
Address
6126 GOLIAD AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2020-12-10T16:28:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-10T16:28:38.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81812700056440000,-96.76077157109705000)
Unique Key
500t000000bNlQzAAK
21-00890808
Service Request Number: 21-00890808 • Address: 5828 FIRETHORN DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00890808
Address
5828 FIRETHORN DR, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-11T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-30T09:15:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-30T09:15:04.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65398191175812000,-96.97325393874074000)
Unique Key
500t000000s7zUhAAI
21-00001361
Service Request Number: 21-00001361 • Address: 2515 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00001361
Address
2515 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-01T22:41:43.000
Updated Date
2023-06-09T02:51:22.000
Closed Date
2021-01-01T22:41:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75288722641419000,-96.75717500433429000)
Unique Key
500t000000e0HEoAAM
21-00315892
Service Request Number: 21-00315892 • Address: 4768 MATILDA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00315892
Address
4768 MATILDA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-11T23:59:00.000
Status
Closed
Created Date
2021-04-08T17:32:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-08T17:32:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84520191585970000,-96.76766014898891000)
Unique Key
500t000000jwypwAAA
21-00178735
Service Request Number: 21-00178735 • Address: 6322 RICHMOND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00178735
Address
6322 RICHMOND AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-27T12:58:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-27T12:58:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81612580987134500,-96.75426549639937000)
Unique Key
500t000000hmJDTAA2
21-00656444
Service Request Number: 21-00656444 • Address: 9110 WEBB KAY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00656444
Address
9110 WEBB KAY DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-07-15T18:43:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T18:43:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90617550119938500,-96.74345591027178000)
Unique Key
500t000000oL1FSAA0
21-00107587
Service Request Number: 21-00107587 • Address: 3444 PACESETTER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00107587
Address
3444 PACESETTER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-02-04T10:21:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-04T10:21:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66537302268961000,-96.76663864052193000)
Unique Key
500t000000gMScMAAW
21-00528135
Service Request Number: 21-00528135 • Address: 14023 HIGHMARK SQ, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00528135
Address
14023 HIGHMARK SQ, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T10:38:16.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T10:38:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93999292188052400,-96.80308203687242000)
Unique Key
500t000000mzD18AAE
21-00009233
Service Request Number: 21-00009233 • Address: 2104 HIGHWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00009233
Address
2104 HIGHWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-04T14:13:14.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-04T14:13:14.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82988997720261000,-96.68257041299370000)
Unique Key
500t000000e18odAAA
20-01131169
Service Request Number: 20-01131169 • Address: 707 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01131169
Address
707 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-17T16:55:15.000
Updated Date
2023-06-09T03:09:56.000
Closed Date
2020-11-17T16:55:15.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73894765345216000,-96.85690665254815000)
Unique Key
500t000000bnCbXAAU
21-00007773
Service Request Number: 21-00007773 • Address: 2640 HEATHERWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00007773
Address
2640 HEATHERWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-01-04T18:03:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-04T18:03:29.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82047848129802000,-96.68746805382942000)
Unique Key
500t000000e0wgaAAA
21-00348858
Service Request Number: 21-00348858 • Address: 5515 MELSHIRE DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00348858
Address
5515 MELSHIRE DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T12:03:42.000
Updated Date
2023-06-09T01:53:37.000
Closed Date
2021-04-19T12:03:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91480377137905600,-96.81498018733842000)
Unique Key
500t000000kgVk9AAE
21-00313521
Service Request Number: 21-00313521 • Address: MIDWAY RD & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00313521
Address
MIDWAY RD & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-04-08T10:51:45.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-08T10:51:45.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86397399791740000,-96.83647320208925000)
Unique Key
500t000000jwnDWAAY
21-00223737
Service Request Number: 21-00223737 • Address: 5501 SHIELDS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00223737
Address
5501 SHIELDS ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-14T00:59:00.000
Status
Closed
Created Date
2021-03-12T15:30:12.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-12T15:30:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74661557756970600,-96.75461100991573000)
Unique Key
500t000000ib0OVAAY
21-00036591
Service Request Number: 21-00036591 • Address: 5731 BELLCREST DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00036591
Address
5731 BELLCREST DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-01-13T11:07:11.000
Updated Date
2023-06-09T02:55:28.000
Closed Date
2021-01-13T11:07:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67852647671320000,-96.76290583645581000)
Unique Key
500t000000efrBvAAI
21-00782525
Service Request Number: 21-00782525 • Address: 4727 MANETT ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00782525
Address
4727 MANETT ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed
Created Date
2021-08-24T11:37:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-24T11:37:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81141516863978000,-96.78560031917489000)
Unique Key
500t000000pzryKAAQ
21-00264998
Service Request Number: 21-00264998 • Address: 1685 YOUNG ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00264998
Address
1685 YOUNG ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-03-24T23:23:00.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-24T23:23:00.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77802920133547000,-96.79636874739433000)
Unique Key
500t000000jCVSCAA4
21-00320416
Service Request Number: 21-00320416 • Address: GROSS RD & N BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00320416
Address
GROSS RD & N BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T19:35:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-09T19:35:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81507952569132000,-96.68807865017148000)
Unique Key
500t000000jxLTVAA2
21-00161759
Service Request Number: 21-00161759 • Address: 719 S BARNETT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00161759
Address
719 S BARNETT AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-02T00:59:00.000
Status
Closed
Created Date
2021-02-23T00:38:08.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-02-23T00:38:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73919274424597000,-96.87160342377656000)
Unique Key
500t000000hCs9CAAS
21-00712262
Service Request Number: 21-00712262 • Address: GIBBS WILLIAMS RD & S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00712262
Address
GIBBS WILLIAMS RD & S HAMPTON RD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-02T16:26:45.000
Updated Date
2023-06-09T00:50:36.000
Closed Date
2021-08-02T16:26:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69820543984103000,-96.85709513698166000)
Unique Key
500t000000p9FfXAAU
21-00760857
Service Request Number: 21-00760857 • Address: 4211 CABELL DR, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00760857
Address
4211 CABELL DR, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-08-17T14:31:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-17T14:31:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80370479494159500,-96.78717810050243000)
Unique Key
500t000000pwYTRAA2
21-00629342
Service Request Number: 21-00629342 • Address: 2051 N ST PAUL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00629342
Address
2051 N ST PAUL ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-07-08T08:05:56.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-08T08:05:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78821838117708000,-96.80292143067162000)
Unique Key
500t000000o0KuxAAE
21-00653531
Service Request Number: 21-00653531 • Address: 600 S MARSALIS AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00653531
Address
600 S MARSALIS AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-07-15T09:23:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-15T09:23:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74135574424605000,-96.81479818398188000)
Unique Key
500t000000oKbgqAAC
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