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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00647296
Service Request Number: 21-00647296 • Address: 2914 TRES LOGOS LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00647296
Address
2914 TRES LOGOS LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-13T12:17:38.000
Updated Date
2023-06-09T00:38:16.000
Closed Date
2021-07-13T12:17:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85312913127829400,-96.66487958460169000)
Unique Key
500t000000o2rI7AAI
21-00874164
Service Request Number: 21-00874164 • Address: GOLDWOOD DR & WOODSPAN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00874164
Address
GOLDWOOD DR & WOODSPAN DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-02T00:59:00.000
Status
Closed
Created Date
2021-09-23T17:27:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-23T17:27:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65734347332884000,-96.83191862550433000)
Unique Key
500t000000rielZAAQ
21-00182754
Service Request Number: 21-00182754 • Address: 8619 HANFORD DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00182754
Address
8619 HANFORD DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed
Created Date
2021-03-01T14:51:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T14:51:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90311365477188600,-96.75546078105555000)
Unique Key
500t000000hmoluAAA
21-00370882
Service Request Number: 21-00370882 • Address: 6247 REX DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00370882
Address
6247 REX DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-04-26T20:09:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-26T20:09:03.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.89919043141054000,-96.79837471754648000)
Unique Key
500t000000l8ri4AAA
21-00355519
Service Request Number: 21-00355519 • Address: 4547 GOODFELLOW DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00355519
Address
4547 GOODFELLOW DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic - Street Closure - TRN
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-04-21T14:16:17.000
Updated Date
2023-06-09T01:32:01.000
Closed Date
2021-04-21T14:16:17.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.90909276323803000,-96.83130384607028000)
Unique Key
500t000000khZrZAAU
21-00089784
Service Request Number: 21-00089784 • Address: 7328 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00089784
Address
7328 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-29T12:52:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-29T12:52:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73816061947139000,-96.69516533344355000)
Unique Key
500t000000feTygAAE
21-00353230
Service Request Number: 21-00353230 • Address: 5630 BOCA RATON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00353230
Address
5630 BOCA RATON DR, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T10:04:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T10:04:33.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90441124379916000,-96.81041100793990000)
Unique Key
500t000000khDHOAA2
20-01044841
Service Request Number: 20-01044841 • Address: 732 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-01044841
Address
732 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-18T21:47:38.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-18T21:47:38.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65188687405285600,-96.83488858090908000)
Unique Key
500t000000aU0VRAA0
21-00793622
Service Request Number: 21-00793622 • Address: 5716 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00793622
Address
5716 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-26T15:27:04.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-26T15:27:04.000
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(32.89218999219724000,-96.80757009663847000)
Unique Key
500t000000qVBTsAAO
21-00509690
Service Request Number: 21-00509690 • Address: 4656 MILL CREEK RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00509690
Address
4656 MILL CREEK RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-05T10:49:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-05T10:49:54.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92045886453816000,-96.82815145368048000)
Unique Key
500t000000mjjD9AAI
21-00462351
Service Request Number: 21-00462351 • Address: 3638 PINE ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00462351
Address
3638 PINE ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-21T19:09:32.000
Updated Date
2023-06-09T00:58:19.000
Closed Date
2021-05-21T19:09:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76757190367638400,-96.74876469761774000)
Unique Key
500t000000mD69WAAS
21-00293489
Service Request Number: 21-00293489 • Address: 16145 CHALFONT CIR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00293489
Address
16145 CHALFONT CIR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-01T10:06:56.000
Updated Date
2023-06-09T01:52:40.000
Closed Date
2021-04-01T10:06:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96783714859587000,-96.80616537995142000)
Unique Key
500t000000jF2JqAAK
21-00783915
Service Request Number: 21-00783915 • Address: 911 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00783915
Address
911 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-25T23:59:00.000
Status
Closed
Created Date
2021-08-24T15:51:10.000
Updated Date
2023-06-09T00:29:29.000
Closed Date
2021-08-24T15:51:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74335766109610500,-96.83820099438154000)
Unique Key
500t000000q04mbAAA
21-00577585
Service Request Number: 21-00577585 • Address: 15636 GOLDEN CREEK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00577585
Address
15636 GOLDEN CREEK RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-06-23T11:57:20.000
Updated Date
2023-06-12T01:07:04.000
Closed Date
2021-06-23T11:57:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96033121135367600,-96.79923860327337000)
Unique Key
500t000000nPXdJAAW
21-00329194
Service Request Number: 21-00329194 • Address: 3942 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00329194
Address
3942 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-04-13T12:53:41.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-13T12:53:41.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75866637334335000,-96.76185637922653000)
Unique Key
500t000000jyFB5AAM
21-00253476
Service Request Number: 21-00253476 • Address: 219 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00253476
Address
219 N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-22T13:21:30.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-03-22T13:21:30.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74628284396315000,-96.85697154233374000)
Unique Key
500t000000jBUh1AAG
21-00740282
Service Request Number: 21-00740282 • Address: 11502 FERNALD AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00740282
Address
11502 FERNALD AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-13T23:59:00.000
Status
Closed
Created Date
2021-08-10T20:21:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-10T20:21:58.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85987714059590600,-96.68201279403112000)
Unique Key
500t000000pYN1DAAW
21-00649945
Service Request Number: 21-00649945 • Address: 500 N BEACON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00649945
Address
500 N BEACON ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-14T10:29:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T10:29:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80364850550355000,-96.75896978717577000)
Unique Key
500t000000oK1UvAAK
21-00833082
Service Request Number: 21-00833082 • Address: 5397 TWIN SIXTIES DR, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00833082
Address
5397 TWIN SIXTIES DR, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed
Created Date
2021-09-09T21:09:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T21:09:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83794768303705000,-96.77349799004313000)
Unique Key
500t000000qw0WiAAI
20-01149408
Service Request Number: 20-01149408 • Address: 100 S GOOD LATIMER EXPY, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01149408
Address
100 S GOOD LATIMER EXPY, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-23T15:53:54.000
Updated Date
2023-06-09T03:11:01.000
Closed Date
2020-11-23T15:53:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78330658978539000,-96.78644909481172000)
Unique Key
500t000000cYklIAAS
21-00150811
Service Request Number: 21-00150811 • Address: 1227 GALICIA LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00150811
Address
1227 GALICIA LN, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-19T01:56:53.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-02-19T01:56:53.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69202735798615000,-96.66719584820240000)
Unique Key
500t000000hBeoQAAS
21-00228391
Service Request Number: 21-00228391 • Address: 6404 WINDSONG DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00228391
Address
6404 WINDSONG DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed
Created Date
2021-03-15T10:16:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-15T10:16:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
311-App
Lat Long Value
(33.00168186345174000,-96.79283262489925000)
Unique Key
500t000000ibSo4AAE
21-00001679
Service Request Number: 21-00001679 • Address: MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00001679
Address
MARKET CENTER BLVD & N STEMMONS FWY NB, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-04T00:59:00.000
Status
Closed
Created Date
2021-01-02T11:58:18.000
Updated Date
2023-06-09T02:51:28.000
Closed Date
2021-01-02T11:58:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80185785045066000,-96.82737066293085000)
Unique Key
500t000000e0JU2AAM
20-01170562
Service Request Number: 20-01170562 • Address: 10186 L B J FWY EB, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01170562
Address
10186 L B J FWY EB, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-02T12:13:05.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-02T12:13:05.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89048458301912000,-96.70869685304196000)
Unique Key
500t000000cai5FAAQ
21-00761414
Service Request Number: 21-00761414 • Address: 728 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00761414
Address
728 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-17T16:08:09.000
Updated Date
2023-06-09T00:21:12.000
Closed Date
2021-08-17T16:08:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73892322662932500,-96.84159576429010000)
Unique Key
500t000000pwdWLAAY
21-00217456
Service Request Number: 21-00217456 • Address: 3030 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00217456
Address
3030 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-11T09:53:26.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-11T09:53:26.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71019881631086400,-96.80855806131505000)
Unique Key
500t000000iaTq7AAE
21-00847394
Service Request Number: 21-00847394 • Address: 10303 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00847394
Address
10303 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-09-14T21:30:20.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-14T21:30:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86374518788745000,-96.89725085233799000)
Unique Key
500t000000rJ3ElAAK
21-00076076
Service Request Number: 21-00076076 • Address: 6611 MIMOSA LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00076076
Address
6611 MIMOSA LN, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T18:57:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T18:57:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88329049522517000,-96.79141952343052000)
Unique Key
500t000000fclQLAAY
21-00400208
Service Request Number: 21-00400208 • Address: 4147 O B CROWE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00400208
Address
4147 O B CROWE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-05-05T09:22:07.000
Updated Date
2023-06-09T01:32:52.000
Closed Date
2021-05-05T09:22:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77586599940945000,-96.66148743385618000)
Unique Key
500t000000lCa6hAAC
21-00370973
Service Request Number: 21-00370973 • Address: 3165 S WESTMORELAND RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00370973
Address
3165 S WESTMORELAND RD, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-04-26T21:21:56.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-26T21:21:56.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70625310736299000,-96.87503887740793000)
Unique Key
500t000000l8sbUAAQ
20-01134639
Service Request Number: 20-01134639 • Address: 9700 BRIERWOOD LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-01134639
Address
9700 BRIERWOOD LN, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-11-18T16:15:07.000
Updated Date
2023-06-09T03:10:30.000
Closed Date
2020-11-18T16:15:07.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68569106060061000,-96.65494836776529000)
Unique Key
500t000000bnUBuAAM
21-00098633
Service Request Number: 21-00098633 • Address: ROSS AVE & LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00098633
Address
ROSS AVE & LIVE OAK ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-01T19:18:29.000
Updated Date
2023-06-09T02:27:43.000
Closed Date
2021-02-01T19:18:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81098563040231000,-96.76284457200832000)
Unique Key
500t000000gLStaAAG
21-00649169
Service Request Number: 21-00649169 • Address: BOTHAM JEAN BLVD & CORINTH ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00649169
Address
BOTHAM JEAN BLVD & CORINTH ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-15T23:59:00.000
Status
Closed
Created Date
2021-07-14T08:41:01.000
Updated Date
2023-06-09T00:38:45.000
Closed Date
2021-07-14T08:41:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76511292804669000,-96.78947649434497000)
Unique Key
500t000000oJvWyAAK
21-00646218
Service Request Number: 21-00646218 • Address: 1018 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00646218
Address
1018 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-07-13T11:50:20.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-13T11:50:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73713574099596000,-96.81014319410619000)
Unique Key
500t000000o2hloAAA
21-00070117
Service Request Number: 21-00070117 • Address: 804 S CARROLL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00070117
Address
804 S CARROLL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-22T15:25:35.000
Updated Date
2023-06-09T02:37:47.000
Closed Date
2021-01-22T15:25:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78732634497761000,-96.76252581890664000)
Unique Key
500t000000fbzVDAAY
21-00835437
Service Request Number: 21-00835437 • Address: 12606 EXECUTIVE DR, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
21-00835437
Address
12606 EXECUTIVE DR, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-17T23:59:00.000
Status
Closed
Created Date
2021-09-10T14:27:30.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-09-10T14:27:30.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86589239242346000,-96.67871717850290000)
Unique Key
500t000000qwNFqAAM
21-00328405
Service Request Number: 21-00328405 • Address: 7000 WILDGROVE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00328405
Address
7000 WILDGROVE AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed
Created Date
2021-04-13T10:43:57.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-13T10:43:57.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81701845717573500,-96.73720095626574000)
Unique Key
500t000000jyAhXAAU
21-00760932
Service Request Number: 21-00760932 • Address: 7200 RACINE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00760932
Address
7200 RACINE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-08-17T14:44:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-17T14:44:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.66069686306126000,-96.83452275288585000)
Unique Key
500t000000pwZCKAA2
21-00542327
Service Request Number: 21-00542327 • Address: 3200 KNIGHT ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00542327
Address
3200 KNIGHT ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed
Created Date
2021-06-14T15:58:01.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-14T15:58:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81237996128680000,-96.81178060771290000)
Unique Key
500t000000n0i4cAAA
21-00398372
Service Request Number: 21-00398372 • Address: 4810 W AMHERST AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00398372
Address
4810 W AMHERST AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-05-04T15:59:11.000
Updated Date
2023-06-09T01:48:17.000
Closed Date
2021-05-04T15:59:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85210576712147000,-96.82775712118708000)
Unique Key
500t000000lCMQJAA4
21-00476693
Service Request Number: 21-00476693 • Address: 615 S ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00476693
Address
615 S ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-26T15:05:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-26T15:05:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70163370442051600,-96.65727660274106000)
Unique Key
500t000000mPGnJAAW
21-00638256
Service Request Number: 21-00638256 • Address: 9815 SHADYDALE LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00638256
Address
9815 SHADYDALE LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-10T08:56:49.000
Updated Date
2023-06-09T00:46:33.000
Closed Date
2021-07-10T08:56:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86705289305215000,-96.71727258185471000)
Unique Key
500t000000o1VJSAA2
21-00298939
Service Request Number: 21-00298939 • Address: 3269 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00298939
Address
3269 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-04-04T09:53:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-04T09:53:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70901784832849000,-96.84387326472483000)
Unique Key
500t000000jvNadAAE
21-00677576
Service Request Number: 21-00677576 • Address: FERGUSON RD & SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00677576
Address
FERGUSON RD & SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-22T11:54:42.000
Updated Date
2023-06-09T00:34:55.000
Closed Date
2021-07-22T11:54:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.84101538899151000,-96.66632339933909000)
Unique Key
500t000000onXPvAAM
21-00073381
Service Request Number: 21-00073381 • Address: 2064 EUCLID ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
21-00073381
Address
2064 EUCLID ST, DALLAS, TX, 75206
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2021-01-25T12:08:11.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-25T12:08:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81534189990482000,-96.77349726284102000)
Unique Key
500t000000fcUw0AAE
21-00620266
Service Request Number: 21-00620266 • Address: 11345 GLEN CROSS DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00620266
Address
11345 GLEN CROSS DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-05T15:45:35.000
Updated Date
2023-06-12T01:10:55.000
Closed Date
2021-07-05T15:45:35.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84831360340459000,-96.65411530065543000)
Unique Key
500t000000nz5LIAAY
21-00321883
Service Request Number: 21-00321883 • Address: 630 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00321883
Address
630 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-04-11T10:28:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-11T10:28:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77618411360639000,-96.79799019278495000)
Unique Key
500t000000jxUecAAE
21-00578402
Service Request Number: 21-00578402 • Address: 3667 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00578402
Address
3667 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-26T23:59:00.000
Status
Closed
Created Date
2021-06-23T14:01:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-23T14:01:31.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69905566221205000,-96.81106201328019000)
Unique Key
500t000000nPePXAA0
21-00653298
Service Request Number: 21-00653298 • Address: 1501 N WALTON WALKER BLVD SB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00653298
Address
1501 N WALTON WALKER BLVD SB, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-14T14:38:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T14:38:19.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76150247208297400,-96.91659520024987000)
Unique Key
500t000000oKZXbAAO
20-01077790
Service Request Number: 20-01077790 • Address: 2626 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-01077790
Address
2626 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-06T00:59:00.000
Status
Closed
Created Date
2020-10-29T21:57:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-29T21:57:33.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88098812454459000,-96.88929942032020000)
Unique Key
500t000000bjacYAAQ
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