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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01210953
Service Request Number: 20-01210953 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01210953
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-17T04:42:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-17T04:42:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.87882127904759000,-96.72324879895187000)
Unique Key
500t000000dGXxhAAG
21-00408554
Service Request Number: 21-00408554 • Address: PLANO RD & L B J FWY WB, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00408554
Address
PLANO RD & L B J FWY WB, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-07T07:10:53.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-07T07:10:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88589408853431000,-96.70046272156269000)
Unique Key
500t000000lciAvAAI
21-00849339
Service Request Number: 21-00849339 • Address: 8900 ECHO VALLEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00849339
Address
8900 ECHO VALLEY DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-09-15T12:21:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-15T12:21:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89957591779126000,-96.73900549662855000)
Unique Key
500t000000rJNDqAAO
20-01202215
Service Request Number: 20-01202215 • Address: 3115 ROCKBLUFF DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01202215
Address
3115 ROCKBLUFF DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-12-14T13:35:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-14T13:35:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76447589971840600,-96.69427199865395000)
Unique Key
500t000000dFacBAAS
21-00238645
Service Request Number: 21-00238645 • Address: 3312 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00238645
Address
3312 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-17T12:42:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T12:42:06.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73474679011807000,-96.87486368952790000)
Unique Key
500t000000icR5TAAU
20-00990509
Service Request Number: 20-00990509 • Address: 4141 SHADY HILL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00990509
Address
4141 SHADY HILL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed
Created Date
2020-10-02T10:43:20.000
Updated Date
2023-06-09T04:00:39.000
Closed Date
2020-10-02T10:43:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90589167414081000,-96.84005648322477000)
Unique Key
500t000000Zl7iVAAR
21-00632103
Service Request Number: 21-00632103 • Address: 1741 MAPLETON DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00632103
Address
1741 MAPLETON DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T15:21:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T15:21:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81987057615666000,-96.68571371969651000)
Unique Key
500t000000o0giJAAQ
21-00471822
Service Request Number: 21-00471822 • Address: 7411 WOODSHIRE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00471822
Address
7411 WOODSHIRE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-26T23:59:00.000
Status
Closed
Created Date
2021-05-25T14:11:22.000
Updated Date
2023-06-09T00:54:57.000
Closed Date
2021-05-25T14:11:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65873210660430500,-96.83951002201935000)
Unique Key
500t000000mO4dZAAS
21-00707988
Service Request Number: 21-00707988 • Address: 1701 KRAFT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00707988
Address
1701 KRAFT ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-07-31T23:40:34.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-31T23:40:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78423705167982000,-96.84641312958259000)
Unique Key
500t000000p8YeNAAU
21-00227026
Service Request Number: 21-00227026 • Address: 9817 MIXON DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00227026
Address
9817 MIXON DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-14T12:03:44.000
Updated Date
2023-06-09T02:06:11.000
Closed Date
2021-03-14T12:03:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87341598179213000,-96.85250768345007000)
Unique Key
500t000000ibIjHAAU
21-00349001
Service Request Number: 21-00349001 • Address: 839 N MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00349001
Address
839 N MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-02T14:35:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-02T14:35:55.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75283971156113000,-96.82675460968262000)
Unique Key
500t000000kgYHEAA2
21-00319529
Service Request Number: 21-00319529 • Address: 1639 WHITEDOVE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00319529
Address
1639 WHITEDOVE DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-09T14:46:45.000
Updated Date
2023-06-09T02:00:56.000
Closed Date
2021-04-09T14:46:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69237762514618600,-96.84829875396038000)
Unique Key
500t000000jxHSlAAM
20-01088153
Service Request Number: 20-01088153 • Address: 7219 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01088153
Address
7219 ABRAMS RD, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-11-03T11:46:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-03T11:46:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87636828715892000,-96.74172211107576000)
Unique Key
500t000000bkHZTAA2
20-01230552
Service Request Number: 20-01230552 • Address: 1900 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01230552
Address
1900 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed
Created Date
2020-12-23T18:06:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-23T18:06:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72508321995863000,-96.82037579704183000)
Unique Key
500t000000dyLjlAAE
21-00647364
Service Request Number: 21-00647364 • Address: 18532 BAY PINES LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00647364
Address
18532 BAY PINES LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-13T13:47:21.000
Updated Date
2023-06-09T00:38:20.000
Closed Date
2021-07-13T13:47:21.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00219316646424000,-96.83387826130958000)
Unique Key
500t000000o2rAEAAY
21-00475809
Service Request Number: 21-00475809 • Address: 6969 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00475809
Address
6969 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T10:08:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T10:08:21.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98816350315975400,-96.78272981281738000)
Unique Key
500t000000mPAnzAAG
21-00653416
Service Request Number: 21-00653416 • Address: 2726 DUVAL DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00653416
Address
2726 DUVAL DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-14T17:14:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T17:14:58.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74301451897420000,-96.86431116236359000)
Unique Key
500t000000oKaryAAC
20-01119576
Service Request Number: 20-01119576 • Address: 1271 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01119576
Address
1271 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2020-11-13T13:18:42.000
Updated Date
2023-06-09T03:14:41.000
Closed Date
2020-11-13T13:18:42.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.77642910264230000,-96.84203015453899000)
Unique Key
500t000000bmIuKAAU
21-00627584
Service Request Number: 21-00627584 • Address: 646 AKRON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00627584
Address
646 AKRON ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-07-07T13:53:13.000
Updated Date
2023-06-12T01:12:10.000
Closed Date
2021-07-07T13:53:13.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Web
Lat Long Value
(32.77695203385384600,-96.83373389461272000)
Unique Key
500t000000o02mWAAQ
20-01129098
Service Request Number: 20-01129098 • Address: 1847 FULLER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01129098
Address
1847 FULLER DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-23T00:59:00.000
Status
Closed
Created Date
2020-11-17T11:50:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-17T11:50:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83427204795839000,-96.68358060033911000)
Unique Key
500t000000bn3eRAAQ
21-00007932
Service Request Number: 21-00007932 • Address: 1300 HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00007932
Address
1300 HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-01-04T18:54:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-04T18:54:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73428453427910000,-96.67422322906823000)
Unique Key
500t000000e0xySAAQ
21-00464611
Service Request Number: 21-00464611 • Address: N HASKELL AVE & WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00464611
Address
N HASKELL AVE & WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-23T15:50:45.000
Updated Date
2023-06-09T00:58:42.000
Closed Date
2021-05-23T15:50:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79212683227640000,-96.77482269929521000)
Unique Key
500t000000mMUCjAAO
21-00101498
Service Request Number: 21-00101498 • Address: 3435 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00101498
Address
3435 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-04T00:59:00.000
Status
Closed
Created Date
2021-02-02T16:18:15.000
Updated Date
2023-06-09T02:32:51.000
Closed Date
2021-02-02T16:18:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74185664939603400,-96.87625486445201000)
Unique Key
500t000000gLn7UAAS
21-00170158
Service Request Number: 21-00170158 • Address: 4314 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00170158
Address
4314 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-02-25T09:14:07.000
Updated Date
2023-06-09T02:16:48.000
Closed Date
2021-02-25T09:14:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77486735605065000,-96.74728838055675000)
Unique Key
500t000000hlQKpAAM
21-00332288
Service Request Number: 21-00332288 • Address: 4843 ELENA ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00332288
Address
4843 ELENA ST, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T10:22:12.000
Updated Date
2023-06-09T01:55:00.000
Closed Date
2021-04-14T10:22:12.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69880262063419000,-96.76848127830925000)
Unique Key
500t000000jyYbmAAE
21-00355525
Service Request Number: 21-00355525 • Address: 2119 NANTUCKET VILLAGE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00355525
Address
2119 NANTUCKET VILLAGE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T14:18:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T14:18:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74893989608418000,-96.64638248843520000)
Unique Key
500t000000khZwzAAE
20-01194639
Service Request Number: 20-01194639 • Address: 13005 GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01194639
Address
13005 GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-12-10T17:30:07.000
Updated Date
2023-06-09T03:18:35.000
Closed Date
2020-12-10T17:30:07.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.92319546486473000,-96.74041770754190000)
Unique Key
500t000000bNmyyAAC
21-00826362
Service Request Number: 21-00826362 • Address: 4055 FAWNHOLLOW DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00826362
Address
4055 FAWNHOLLOW DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-09-08T09:50:52.000
Updated Date
2023-06-09T00:26:44.000
Closed Date
2021-09-08T09:50:52.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91487982877643000,-96.84172143048603000)
Unique Key
500t000000qv02fAAA
21-00306108
Service Request Number: 21-00306108 • Address: ROSS AVE & PAVILLION ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00306108
Address
ROSS AVE & PAVILLION ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T13:01:33.000
Updated Date
2023-06-09T01:57:15.000
Closed Date
2021-04-06T13:01:33.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79443658337917000,-96.79028576702640000)
Unique Key
500t000000jw54pAAA
21-00390783
Service Request Number: 21-00390783 • Address: 2326 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00390783
Address
2326 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-29T14:00:59.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-29T14:00:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70589139876735600,-96.79097994219707000)
Unique Key
500t000000lBVbCAAW
20-01231467
Service Request Number: 20-01231467 • Address: 1921 BERWICK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01231467
Address
1921 BERWICK AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed
Created Date
2020-12-24T10:35:58.000
Updated Date
2023-06-09T03:01:44.000
Closed Date
2020-12-24T10:35:58.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72636843414616000,-96.79792419972794000)
Unique Key
500t000000dyQV6AAM
21-00622976
Service Request Number: 21-00622976 • Address: 1535 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00622976
Address
1535 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-07-06T13:51:54.000
Updated Date
2023-06-12T01:11:26.000
Closed Date
2021-07-06T13:51:54.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69635870652351000,-96.80256014607760000)
Unique Key
500t000000nzQxFAAU
21-00000944
Service Request Number: 21-00000944 • Address: 1119 S MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00000944
Address
1119 S MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-01T12:51:41.000
Updated Date
2023-06-09T02:51:09.000
Closed Date
2021-01-01T12:51:41.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73467254196583000,-96.85172740031271000)
Unique Key
500t000000e0FPsAAM
20-01083461
Service Request Number: 20-01083461 • Address: 4136 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01083461
Address
4136 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
Closed
Created Date
2020-11-02T09:13:32.000
Updated Date
2023-06-09T03:27:59.000
Closed Date
2020-11-02T09:13:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83582980318350000,-96.74328597306406000)
Unique Key
500t000000bjxw3AAA
21-00171443
Service Request Number: 21-00171443 • Address: MCKINNEY AVE & N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00171443
Address
MCKINNEY AVE & N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-25T12:15:50.000
Updated Date
2023-06-09T02:17:01.000
Closed Date
2021-02-25T12:15:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79073674191408000,-96.80357052962792000)
Unique Key
500t000000hlX6qAAE
20-01211874
Service Request Number: 20-01211874 • Address: 10800 ROYAL HAVEN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01211874
Address
10800 ROYAL HAVEN LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-17T11:58:48.000
Updated Date
2023-06-09T03:08:55.000
Closed Date
2020-12-17T11:58:48.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89525769811607000,-96.87227945040887000)
Unique Key
500t000000dGe87AAC
21-00298146
Service Request Number: 21-00298146 • Address: 10092 WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00298146
Address
10092 WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-04-03T13:53:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-03T13:53:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88591617471252000,-96.73058697886997000)
Unique Key
500t000000jvJ7qAAE
21-00686541
Service Request Number: 21-00686541 • Address: 6450 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00686541
Address
6450 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-07-26T08:38:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T08:38:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87444941551902000,-96.79427559715617000)
Unique Key
500t000000ool7lAAA
21-00591599
Service Request Number: 21-00591599 • Address: 3302 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00591599
Address
3302 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-27T12:30:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-27T12:30:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82054598941013000,-96.81924179100100000)
Unique Key
500t000000lYpWyAAK
21-00305962
Service Request Number: 21-00305962 • Address: 710 CUMBERLAND ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00305962
Address
710 CUMBERLAND ST, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-04-06T12:35:37.000
Updated Date
2023-06-09T01:57:13.000
Closed Date
2021-04-06T12:35:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73928286416980000,-96.82034507234616000)
Unique Key
500t000000jw4CnAAI
21-00752558
Service Request Number: 21-00752558 • Address: 1011 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00752558
Address
1011 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-15T23:59:00.000
Status
Closed
Created Date
2021-08-14T13:47:20.000
Updated Date
2023-06-09T00:24:33.000
Closed Date
2021-08-14T13:47:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77306987554208500,-96.79556762527642000)
Unique Key
500t000000paIyVAAU
21-00308061
Service Request Number: 21-00308061 • Address: SPRING CREEK RD & BRIARIDGE RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00308061
Address
SPRING CREEK RD & BRIARIDGE RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-06T12:07:19.000
Updated Date
2023-06-09T01:57:12.000
Closed Date
2021-04-06T12:07:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95690727037474000,-96.77282594432982000)
Unique Key
500t000000jwGSpAAM
21-00385526
Service Request Number: 21-00385526 • Address: 2144 MONTERREY AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00385526
Address
2144 MONTERREY AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-30T11:10:27.000
Updated Date
2023-06-09T01:42:13.000
Closed Date
2021-04-30T11:10:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84484989649225000,-96.67543010056808000)
Unique Key
500t000000lAoxaAAC
21-00155203
Service Request Number: 21-00155203 • Address: 752 N MARSALIS AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00155203
Address
752 N MARSALIS AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-06T00:59:00.000
Status
Closed
Created Date
2021-02-20T15:00:50.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-20T15:00:50.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75670124850178400,-96.81559629045483000)
Unique Key
500t000000hCBR7AAO
20-01059763
Service Request Number: 20-01059763 • Address: 4039 WEISENBERGER DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01059763
Address
4039 WEISENBERGER DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-30T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-22T10:37:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-22T10:37:24.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79062691558891600,-96.89707754186215000)
Unique Key
500t000000aUuv7AAC
20-01216898
Service Request Number: 20-01216898 • Address: 4700 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01216898
Address
4700 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-20T00:59:00.000
Status
Closed
Created Date
2020-12-18T19:31:27.000
Updated Date
2023-06-09T02:46:51.000
Closed Date
2020-12-18T19:31:27.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84446780782139500,-96.75277246184210000)
Unique Key
500t000000dH9hdAAC
21-00275381
Service Request Number: 21-00275381 • Address: E LEDBETTER DR & BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00275381
Address
E LEDBETTER DR & BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-29T23:59:00.000
Status
Closed
Created Date
2021-03-28T14:09:31.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-28T14:09:31.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69458689824872000,-96.77220356791102000)
Unique Key
500t000000jDOLjAAO
21-00305710
Service Request Number: 21-00305710 • Address: 8033 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00305710
Address
8033 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-09T23:59:00.000
Status
Closed
Created Date
2021-04-06T11:45:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-06T11:45:49.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.73437978775925000,-96.68348167112210000)
Unique Key
500t000000jw2cwAAA
21-00789032
Service Request Number: 21-00789032 • Address: 5600 WINSLOW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00789032
Address
5600 WINSLOW AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed
Created Date
2021-08-26T08:26:11.000
Updated Date
2023-06-09T00:30:23.000
Closed Date
2021-08-26T08:26:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79104424640956000,-96.74632224333990000)
Unique Key
500t000000qUIXXAA4
21-00186258
Service Request Number: 21-00186258 • Address: 5600 DYER ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00186258
Address
5600 DYER ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-04T23:59:00.000
Status
Closed
Created Date
2021-03-02T13:00:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-02T13:00:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84309291228116000,-96.77252282242162000)
Unique Key
500t000000hnEFEAA2
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