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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00385225
Service Request Number: 21-00385225 • Address: 14538 OVERVIEW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00385225
Address
14538 OVERVIEW DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-30T11:34:00.000
Updated Date
2023-06-09T01:42:15.000
Closed Date
2021-04-30T11:34:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94704974995337000,-96.77191475392807000)
Unique Key
500t000000lAmg8AAC
21-00482228
Service Request Number: 21-00482228 • Address: 440 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00482228
Address
440 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed
Created Date
2021-05-27T21:19:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-27T21:19:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74932982813477000,-96.82980784241680000)
Unique Key
500t000000mPuIUAA0
21-00627098
Service Request Number: 21-00627098 • Address: 3288 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00627098
Address
3288 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-07T12:26:31.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-07T12:26:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80709998371169000,-96.80335064860955000)
Unique Key
500t000000nzyNuAAI
21-00068943
Service Request Number: 21-00068943 • Address: 1600 LORIS LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00068943
Address
1600 LORIS LN, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-19T23:59:00.000
Status
Closed
Created Date
2021-01-22T15:22:03.000
Updated Date
2023-06-09T02:37:47.000
Closed Date
2021-01-22T15:22:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72005690672124000,-96.80019519393596000)
Unique Key
500t000000fbrwFAAQ
21-00373993
Service Request Number: 21-00373993 • Address: 6250 REX DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00373993
Address
6250 REX DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T14:41:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T14:41:08.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89890243125579000,-96.79830383765865000)
Unique Key
500t000000l9GKpAAM
21-00464371
Service Request Number: 21-00464371 • Address: 1000 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00464371
Address
1000 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-23T15:14:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-23T15:14:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77332319199226000,-96.79539805116248000)
Unique Key
500t000000mDeIYAA0
21-00706098
Service Request Number: 21-00706098 • Address: APPLETON DR & HORIZON DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00706098
Address
APPLETON DR & HORIZON DR, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-30T15:33:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-30T15:33:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69019563562859000,-96.78340548976674000)
Unique Key
500t000000p8K79AAE
21-00325972
Service Request Number: 21-00325972 • Address: 11134 ITASCA PL, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00325972
Address
11134 ITASCA PL, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-13T23:59:00.000
Status
Closed
Created Date
2021-04-12T15:36:34.000
Updated Date
2023-06-09T01:54:07.000
Closed Date
2021-04-12T15:36:34.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84758873107583000,-96.67406477064152000)
Unique Key
500t000000jxuphAAA
20-01224849
Service Request Number: 20-01224849 • Address: LINDSLEY AVE & CALDWELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01224849
Address
LINDSLEY AVE & CALDWELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-24T00:59:00.000
Status
Closed
Created Date
2020-12-22T14:09:43.000
Updated Date
2023-06-09T02:59:51.000
Closed Date
2020-12-22T14:09:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78923748127504000,-96.75954171924069000)
Unique Key
500t000000dxw6zAAA
20-00989533
Service Request Number: 20-00989533 • Address: 3927 HIGH SUMMIT DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00989533
Address
3927 HIGH SUMMIT DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-01T19:46:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-01T19:46:00.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91877737752029000,-96.84929237479581000)
Unique Key
500t000000Zl4J6AAJ
21-00371279
Service Request Number: 21-00371279 • Address: 7260 E GREENWAY BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00371279
Address
7260 E GREENWAY BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T07:16:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T07:16:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84572238555941000,-96.81638576643135000)
Unique Key
500t000000l8vuYAAQ
21-00400851
Service Request Number: 21-00400851 • Address: 933 SEALE ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
21-00400851
Address
933 SEALE ST, DALLAS, TX, 75208
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-12T23:59:00.000
Status
Closed
Created Date
2021-05-05T10:43:16.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-05T10:43:16.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77151302821271000,-96.83717071454491000)
Unique Key
500t000000lCcxFAAS
20-01242948
Service Request Number: 20-01242948 • Address: 3877 VAN NESS LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-01242948
Address
3877 VAN NESS LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-03T00:59:00.000
Status
Closed
Created Date
2020-12-29T14:49:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-29T14:49:53.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87254421274746400,-96.84851311944301000)
Unique Key
500t000000dzPdzAAE
21-00050498
Service Request Number: 21-00050498 • Address: 5600 MCSHANN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00050498
Address
5600 MCSHANN RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-01-17T22:33:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-17T22:33:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.92154682874514000,-96.81123198169746000)
Unique Key
500t000000ehGEsAAM
21-00066468
Service Request Number: 21-00066468 • Address: S BUCKNER BLVD & ASTORIA DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00066468
Address
S BUCKNER BLVD & ASTORIA DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-24T00:59:00.000
Status
Closed
Created Date
2021-01-22T08:31:02.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-22T08:31:02.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77288684633560000,-96.68264324683440000)
Unique Key
500t000000fbcG6AAI
20-01205609
Service Request Number: 20-01205609 • Address: 4335 MEADOWDALE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01205609
Address
4335 MEADOWDALE LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-18T00:59:00.000
Status
Closed
Created Date
2020-12-15T12:36:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-15T12:36:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89060672861403000,-96.83490062487415000)
Unique Key
500t000000dFx52AAC
21-00492141
Service Request Number: 21-00492141 • Address: 5931 ELLSWORTH AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00492141
Address
5931 ELLSWORTH AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-29T20:59:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-29T20:59:54.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83411290684481500,-96.76520845163353000)
Unique Key
500t000000mhkpvAAA
21-00619766
Service Request Number: 21-00619766 • Address: 7304 WILD VALLEY DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
21-00619766
Address
7304 WILD VALLEY DR, DALLAS, TX, 75231
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-07T23:59:00.000
Status
Closed
Created Date
2021-07-05T17:03:28.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-05T17:03:28.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85761995065173000,-96.73702290176304000)
Unique Key
500t000000nz1TYAAY
21-00511824
Service Request Number: 21-00511824 • Address: 2280 LOVING AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00511824
Address
2280 LOVING AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic - Street Closure - TRN
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-06T14:31:38.000
Updated Date
2023-06-09T01:06:35.000
Closed Date
2021-06-06T14:31:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81403457291942000,-96.73477115214703000)
Unique Key
500t000000mjuWCAAY
21-00557774
Service Request Number: 21-00557774 • Address: 3600 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00557774
Address
3600 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-06-17T16:13:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T16:13:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83126410922130000,-96.76137449407564000)
Unique Key
500t000000nNO88AAG
21-00341040
Service Request Number: 21-00341040 • Address: SAN RAFAEL DR & HIGHLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00341040
Address
SAN RAFAEL DR & HIGHLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-16T11:30:23.000
Updated Date
2023-06-09T01:50:58.000
Closed Date
2021-04-16T11:30:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81277371331856000,-96.72285461559373000)
Unique Key
500t000000kfVvkAAE
21-00817852
Service Request Number: 21-00817852 • Address: BONNIE VIEW RD & RIVERSIDE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00817852
Address
BONNIE VIEW RD & RIVERSIDE RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-04T08:33:00.000
Updated Date
2023-06-09T00:23:41.000
Closed Date
2021-09-04T08:33:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65913843196444000,-96.75180191727321000)
Unique Key
500t000000qtjyWAAQ
20-01107136
Service Request Number: 20-01107136 • Address: 2716 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01107136
Address
2716 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-12T00:59:00.000
Status
Closed
Created Date
2020-11-10T09:24:56.000
Updated Date
2023-06-09T03:23:45.000
Closed Date
2020-11-10T09:24:56.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70511537634488500,-96.77886953844012000)
Unique Key
500t000000blWa2AAE
21-00694544
Service Request Number: 21-00694544 • Address: 1905 CANTON ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00694544
Address
1905 CANTON ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-07-28T06:57:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-28T06:57:57.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77787685369726000,-96.79302563497770000)
Unique Key
500t000000opuZIAAY
21-00027646
Service Request Number: 21-00027646 • Address: 6922 CASA LOMA AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00027646
Address
6922 CASA LOMA AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2021-01-11T10:27:46.000
Updated Date
2023-06-09T02:44:52.000
Closed Date
2021-01-11T10:27:46.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.81308132522654000,-96.74013337435237000)
Unique Key
500t000000eeu9lAAA
21-00090360
Service Request Number: 21-00090360 • Address: 1810 LAKELAND DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00090360
Address
1810 LAKELAND DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-01-29T14:18:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-29T14:18:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81727720740852000,-96.70746942647017000)
Unique Key
500t000000feXapAAE
21-00318768
Service Request Number: 21-00318768 • Address: W NORTHWEST HWY & SHADY TRL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00318768
Address
W NORTHWEST HWY & SHADY TRL, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-10T23:59:00.000
Status
Closed
Created Date
2021-04-09T13:42:46.000
Updated Date
2023-06-09T02:00:52.000
Closed Date
2021-04-09T13:42:46.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86129596879067000,-96.89055353382930000)
Unique Key
500t000000jxEAnAAM
21-00167697
Service Request Number: 21-00167697 • Address: 8214 WESTCHESTER DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00167697
Address
8214 WESTCHESTER DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed
Created Date
2021-02-24T13:08:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-24T13:08:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86266731887232600,-96.80651554205106000)
Unique Key
500t000000hl6VrAAI
20-01083922
Service Request Number: 20-01083922 • Address: PHOENIX DR & GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01083922
Address
PHOENIX DR & GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
Closed
Created Date
2020-11-02T10:38:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-02T10:38:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87763219496937000,-96.76110626496750000)
Unique Key
500t000000bjzq2AAA
20-01145246
Service Request Number: 20-01145246 • Address: FOREST LN & PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01145246
Address
FOREST LN & PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-22T18:54:23.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-22T18:54:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90941374015500000,-96.80412639021814000)
Unique Key
500t000000cYQP6AAO
21-00295257
Service Request Number: 21-00295257 • Address: 1339 OAK MEADOWS DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00295257
Address
1339 OAK MEADOWS DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-02T12:11:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-02T12:11:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68449613721361000,-96.84488809133254000)
Unique Key
500t000000jv7G3AAI
21-00285188
Service Request Number: 21-00285188 • Address: MODELLA AVE & DENNIS RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00285188
Address
MODELLA AVE & DENNIS RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed
Created Date
2021-03-31T04:53:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-31T04:53:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90678198735346000,-96.88074825096982000)
Unique Key
500t000000jEIQCAA4
21-00822768
Service Request Number: 21-00822768 • Address: 2800 PARK BRIDGE CT, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00822768
Address
2800 PARK BRIDGE CT, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-07T11:17:40.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-09-07T11:17:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.80253520293529000,-96.80797344281854000)
Unique Key
500t000000quT3gAAE
21-00023523
Service Request Number: 21-00023523 • Address: 2451 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00023523
Address
2451 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-16T00:59:00.000
Status
Closed
Created Date
2021-01-08T15:33:39.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-01-08T15:33:39.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73499538836546000,-96.85868238469094000)
Unique Key
500t000000eeNfAAAU
20-01199620
Service Request Number: 20-01199620 • Address: COMMERCE ST & E R L THORNTON FWY WB, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-01199620
Address
COMMERCE ST & E R L THORNTON FWY WB, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-14T00:59:00.000
Status
Closed
Created Date
2020-12-12T21:27:37.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-12T21:27:37.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78375362812034400,-96.76922033032609000)
Unique Key
500t000000dFEgoAAG
21-00106983
Service Request Number: 21-00106983 • Address: 6704 WOODLAND DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00106983
Address
6704 WOODLAND DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-03T15:48:24.000
Updated Date
2023-06-09T02:33:55.000
Closed Date
2021-02-03T15:48:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87244324496548000,-96.78969386059217000)
Unique Key
500t000000gMMiIAAW
21-00646094
Service Request Number: 21-00646094 • Address: 11703 FLAMINGO LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00646094
Address
11703 FLAMINGO LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T11:31:41.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T11:31:41.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85526850265539000,-96.67873500090852000)
Unique Key
500t000000o2gmHAAQ
21-00020898
Service Request Number: 21-00020898 • Address: 1611 FLEETWOOD ST, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
21-00020898
Address
1611 FLEETWOOD ST, DALLAS, TX, 75223
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed
Created Date
2021-01-08T07:10:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-08T07:10:24.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78184253881777000,-96.75227647723476000)
Unique Key
500t000000ee7PQAAY
21-00226336
Service Request Number: 21-00226336 • Address: 3170 N CENTRAL RAMP NB, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00226336
Address
3170 N CENTRAL RAMP NB, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-13T21:26:49.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-03-13T21:26:49.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79751901354027000,-96.79283719183971000)
Unique Key
500t000000ibDUVAA2
21-00705412
Service Request Number: 21-00705412 • Address: 2137 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00705412
Address
2137 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-31T23:59:00.000
Status
Closed
Created Date
2021-07-30T15:48:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-30T15:48:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70811410375793600,-96.79669341981959000)
Unique Key
500t000000p8E0LAAU
21-00583030
Service Request Number: 21-00583030 • Address: 2775 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00583030
Address
2775 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-24T13:57:17.000
Updated Date
2023-06-12T01:19:02.000
Closed Date
2021-06-24T13:57:17.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90397426270462000,-96.88411338415270000)
Unique Key
500t000000nQCVkAAO
21-00463983
Service Request Number: 21-00463983 • Address: 2461 KING ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00463983
Address
2461 KING ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-05-23T10:38:59.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-05-23T10:38:59.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76623085154354000,-96.78167996371300000)
Unique Key
500t000000mDbGIAA0
21-00570286
Service Request Number: 21-00570286 • Address: 1801 CHALK HILL RD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00570286
Address
1801 CHALK HILL RD, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-21T20:45:38.000
Updated Date
2023-06-12T01:05:47.000
Closed Date
2021-06-21T20:45:38.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76646815094379400,-96.90264477472437000)
Unique Key
500t000000nOgKOAA0
21-00273153
Service Request Number: 21-00273153 • Address: 1902 JACKSON ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00273153
Address
1902 JACKSON ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-03-26T20:47:46.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-26T20:47:46.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77989967992801000,-96.79518946009729000)
Unique Key
500t000000jDCEUAA4
21-00687036
Service Request Number: 21-00687036 • Address: 8430 CAMPANELLA DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00687036
Address
8430 CAMPANELLA DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-23T10:41:43.000
Updated Date
2023-06-09T00:35:30.000
Closed Date
2021-07-23T10:41:43.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
311-App
Lat Long Value
(32.91823447581563000,-96.75640325442721000)
Unique Key
500t000000oooNgAAI
21-00062975
Service Request Number: 21-00062975 • Address: 12811 C F HAWN FWY WB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00062975
Address
12811 C F HAWN FWY WB, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-01-21T10:17:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-21T10:17:56.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67988109904712000,-96.60976714044214000)
Unique Key
500t000000fbDFVAA2
21-00339378
Service Request Number: 21-00339378 • Address: FERGUSON RD & LANECREST DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00339378
Address
FERGUSON RD & LANECREST DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-04-16T08:55:29.000
Updated Date
2023-06-09T01:50:47.000
Closed Date
2021-04-16T08:55:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81356275127773000,-96.69726685081888000)
Unique Key
500t000000kfLqbAAE
20-01001235
Service Request Number: 20-01001235 • Address: CHURCHILL WAY & PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01001235
Address
CHURCHILL WAY & PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-07T23:59:00.000
Status
Closed
Created Date
2020-10-06T10:58:11.000
Updated Date
2023-06-09T03:49:35.000
Closed Date
2020-10-06T10:58:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91694559374353400,-96.80370846126176000)
Unique Key
500t000000aRgcFAAS
20-01027128
Service Request Number: 20-01027128 • Address: 5119 MISSION AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-01027128
Address
5119 MISSION AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-13T14:49:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-13T14:49:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81612923029094000,-96.78320100871701000)
Unique Key
500t000000aSy41AAC
21-00812223
Service Request Number: 21-00812223 • Address: 3201 CONWAY ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00812223
Address
3201 CONWAY ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-09-02T13:22:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T13:22:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70501995712431400,-96.83025647433364000)
Unique Key
500t000000qXwJhAAK
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