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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01028028
Service Request Number: 20-01028028 • Address: 1499 MAIN ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01028028
Address
1499 MAIN ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-10-13T17:02:19.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-13T17:02:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78063149594496000,-96.79958739848150000)
Unique Key
500t000000aT0cbAAC
21-00372766
Service Request Number: 21-00372766 • Address: 6815 ROBIN WILLOW CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00372766
Address
6815 ROBIN WILLOW CT, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T11:13:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T11:13:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96884479046991000,-96.79225002503080000)
Unique Key
500t000000l96r8AAA
21-00512208
Service Request Number: 21-00512208 • Address: 5602 KIWANIS RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00512208
Address
5602 KIWANIS RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-06T18:45:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-06T18:45:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67893386627455500,-96.93390637993502000)
Unique Key
500t000000mjwy8AAA
21-00638754
Service Request Number: 21-00638754 • Address: N BAGLEY ST & W DAVIS ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00638754
Address
N BAGLEY ST & W DAVIS ST, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-10T21:28:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-10T21:28:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74971255980357000,-96.91274387705724000)
Unique Key
500t000000o1b6GAAQ
21-00798581
Service Request Number: 21-00798581 • Address: 1531 OAK VISTA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00798581
Address
1531 OAK VISTA DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-29T20:44:01.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-29T20:44:01.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68274170712225400,-96.84724588195078000)
Unique Key
500t000000qVzKyAAK
21-00210665
Service Request Number: 21-00210665 • Address: 1600 SANTA FE AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00210665
Address
1600 SANTA FE AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-09T12:48:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-09T12:48:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76561217212547000,-96.78332524700687000)
Unique Key
500t000000iZjmOAAS
20-01188866
Service Request Number: 20-01188866 • Address: 312 W PEMBROKE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01188866
Address
312 W PEMBROKE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2020-12-08T18:49:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-08T18:49:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73834292061728000,-96.82721147756128000)
Unique Key
500t000000bN5kFAAS
21-00273127
Service Request Number: 21-00273127 • Address: 325 S ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00273127
Address
325 S ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-03-26T20:26:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-26T20:26:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77946149274832500,-96.79675676996996000)
Unique Key
500t000000jDC8RAAW
21-00255681
Service Request Number: 21-00255681 • Address: 1501 N WALTON WALKER BLVD SB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00255681
Address
1501 N WALTON WALKER BLVD SB, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-03-23T07:58:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-23T07:58:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76146661788058000,-96.91650731273182000)
Unique Key
500t000000jBjTeAAK
21-00868069
Service Request Number: 21-00868069 • Address: 10498 COUNTRY CLUB DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00868069
Address
10498 COUNTRY CLUB DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-09-22T07:51:34.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-09-22T07:51:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85754841181070000,-96.70092088325904000)
Unique Key
500t000000rhfmuAAA
21-00279489
Service Request Number: 21-00279489 • Address: 3300 S COCKRELL HILL RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00279489
Address
3300 S COCKRELL HILL RD, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-29T15:40:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-29T15:40:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70387347300559000,-96.89130994744652000)
Unique Key
500t000000jDlxxAAC
21-00452823
Service Request Number: 21-00452823 • Address: 805 E HOBSON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00452823
Address
805 E HOBSON AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-19T16:00:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T16:00:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71509637428495000,-96.81308081443585000)
Unique Key
500t000000mBDsvAAG
21-00354956
Service Request Number: 21-00354956 • Address: 8459 DOUGLAS AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00354956
Address
8459 DOUGLAS AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-04-21T12:15:03.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-04-21T12:15:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86521453813387000,-96.80879047902343000)
Unique Key
500t000000khSqvAAE
20-01032580
Service Request Number: 20-01032580 • Address: 7761 PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01032580
Address
7761 PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2020-10-14T17:26:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-14T17:26:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87196734532218000,-96.77426297756290000)
Unique Key
500t000000aTGfuAAG
21-00807991
Service Request Number: 21-00807991 • Address: 3600 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00807991
Address
3600 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-09-01T11:58:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-01T11:58:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69991160911092000,-96.83984688696079000)
Unique Key
500t000000qXKHEAA4
21-00878597
Service Request Number: 21-00878597 • Address: LEMMON AVE & WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00878597
Address
LEMMON AVE & WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-26T11:06:41.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-26T11:06:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81678742792675500,-96.81137030783827000)
Unique Key
500t000000rjWWxAAM
21-00665612
Service Request Number: 21-00665612 • Address: 2714 SCOTLAND DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00665612
Address
2714 SCOTLAND DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-15T01:46:25.000
Updated Date
2023-06-09T00:39:23.000
Closed Date
2021-07-15T01:46:25.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70338594616959000,-96.77786639723259000)
Unique Key
500t000000oMYcmAAG
21-00383643
Service Request Number: 21-00383643 • Address: 1507 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00383643
Address
1507 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-29T16:03:29.000
Updated Date
2023-06-09T01:41:51.000
Closed Date
2021-04-29T16:03:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72975809644843000,-96.82064416910832000)
Unique Key
500t000000lAZpUAAW
20-00989479
Service Request Number: 20-00989479 • Address: W MOCKINGBIRD LN & CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00989479
Address
W MOCKINGBIRD LN & CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed
Created Date
2020-10-02T00:36:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-02T00:36:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83239299807597000,-96.83904332029440000)
Unique Key
500t000000Zl3YvAAJ
21-00338506
Service Request Number: 21-00338506 • Address: 9600 WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00338506
Address
9600 WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T17:32:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T17:32:10.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87737081756921000,-96.72902758870454000)
Unique Key
500t000000jzCQVAA2
21-00337195
Service Request Number: 21-00337195 • Address: 10998 SHADY TRL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00337195
Address
10998 SHADY TRL, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-04-15T13:29:14.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-15T13:29:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88104210379990000,-96.89019598368897000)
Unique Key
500t000000jz4lvAAA
21-00486367
Service Request Number: 21-00486367 • Address: 2943 DOTHAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00486367
Address
2943 DOTHAN LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-05-28T20:46:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T20:46:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89796875869293000,-96.87956211982502000)
Unique Key
500t000000mh7ZNAAY
20-01051930
Service Request Number: 20-01051930 • Address: 2960 BAY OAKS DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-01051930
Address
2960 BAY OAKS DR, DALLAS, TX, 75229
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed
Created Date
2020-10-21T11:18:29.000
Updated Date
2023-06-09T03:41:44.000
Closed Date
2020-10-21T11:18:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88878312240138500,-96.87793565509300000)
Unique Key
500t000000aUTI2AAO
21-00188659
Service Request Number: 21-00188659 • Address: 2724 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00188659
Address
2724 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-01T10:47:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T10:47:26.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71454571070896000,-96.79730492287513000)
Unique Key
500t000000hnXfuAAE
21-00108192
Service Request Number: 21-00108192 • Address: 2718 MOSSGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00108192
Address
2718 MOSSGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-06T00:59:00.000
Status
Closed
Created Date
2021-02-04T11:40:07.000
Updated Date
2023-06-09T02:34:38.000
Closed Date
2021-02-04T11:40:07.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75828443761906000,-96.65329124119343000)
Unique Key
500t000000gMVO1AAO
21-00334325
Service Request Number: 21-00334325 • Address: N AKARD ST & N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00334325
Address
N AKARD ST & N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-15T23:59:00.000
Status
Closed
Created Date
2021-04-14T16:15:55.000
Updated Date
2023-06-09T01:55:18.000
Closed Date
2021-04-14T16:15:55.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78548174809198000,-96.80098552455564000)
Unique Key
500t000000jykrkAAA
20-01119656
Service Request Number: 20-01119656 • Address: 7657 LA BOLSA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-01119656
Address
7657 LA BOLSA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-13T12:28:00.000
Updated Date
2023-06-09T03:14:37.000
Closed Date
2020-11-13T12:28:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96443009324607000,-96.77672708870170000)
Unique Key
500t000000bmIzbAAE
21-00768092
Service Request Number: 21-00768092 • Address: 6010 LAKEHURST AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00768092
Address
6010 LAKEHURST AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-19T11:35:40.000
Updated Date
2023-06-09T00:22:15.000
Closed Date
2021-08-19T11:35:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88417038642116000,-96.80364042547444000)
Unique Key
500t000000pxfesAAA
21-00780664
Service Request Number: 21-00780664 • Address: 5439 2ND AVE, DALLAS, TX, 75217 • City Council District: 7
Service Request Number
21-00780664
Address
5439 2ND AVE, DALLAS, TX, 75217
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T18:29:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T18:29:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75127017802822000,-96.73344319528377000)
Unique Key
500t000000pzXs5AAE
21-00620259
Service Request Number: 21-00620259 • Address: 16122 RED CEDAR TRL, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00620259
Address
16122 RED CEDAR TRL, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-05T10:13:01.000
Updated Date
2023-06-12T01:10:42.000
Closed Date
2021-07-05T10:13:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96845744293517600,-96.79917688431632000)
Unique Key
500t000000nz5CkAAI
20-00989431
Service Request Number: 20-00989431 • Address: 11627 COTILLION DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00989431
Address
11627 COTILLION DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed
Created Date
2020-10-01T22:35:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-01T22:35:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85155730077046000,-96.65748380964604000)
Unique Key
500t000000Zl3OyAAJ
21-00419186
Service Request Number: 21-00419186 • Address: 2023 LEA CREST DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00419186
Address
2023 LEA CREST DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-10T16:55:06.000
Updated Date
2023-06-09T01:41:13.000
Closed Date
2021-05-10T16:55:06.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70662969433602000,-96.79769731537253000)
Unique Key
500t000000ldvwTAAQ
20-01082223
Service Request Number: 20-01082223 • Address: 5546 EMERSON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01082223
Address
5546 EMERSON AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-31T20:16:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-31T20:16:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84636506876882000,-96.81536797904559000)
Unique Key
500t000000bjpuBAAQ
21-00070139
Service Request Number: 21-00070139 • Address: LULLWATER DR & E NORTHWEST HWY, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00070139
Address
LULLWATER DR & E NORTHWEST HWY, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-22T16:25:45.000
Updated Date
2023-06-09T02:37:53.000
Closed Date
2021-01-22T16:25:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86430983186514000,-96.70387232990772000)
Unique Key
500t000000fbzjUAAQ
21-00383560
Service Request Number: 21-00383560 • Address: 3620 JUDGE DUPREE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00383560
Address
3620 JUDGE DUPREE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-29T14:26:27.000
Updated Date
2023-06-09T01:41:45.000
Closed Date
2021-04-29T14:26:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66618423372247000,-96.76269519282243000)
Unique Key
500t000000lAXaVAAW
21-00501236
Service Request Number: 21-00501236 • Address: 2814 CASEY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00501236
Address
2814 CASEY ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T08:09:16.000
Updated Date
2023-06-09T00:53:14.000
Closed Date
2021-06-03T08:09:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76353154529770000,-96.76136041663123000)
Unique Key
500t000000minG9AAI
21-00804309
Service Request Number: 21-00804309 • Address: 8800 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00804309
Address
8800 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-08-31T12:57:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-31T12:57:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71942236839260000,-96.66945199195004000)
Unique Key
500t000000qWn1lAAC
21-00087889
Service Request Number: 21-00087889 • Address: 3500 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00087889
Address
3500 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-23T23:59:00.000
Status
Closed
Created Date
2021-01-28T18:00:01.000
Updated Date
2023-06-09T02:43:01.000
Closed Date
2021-01-28T18:00:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75850080323694000,-96.77279821271678000)
Unique Key
500t000000feEQrAAM
20-01212165
Service Request Number: 20-01212165 • Address: 8915 ROCKLEDGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-01212165
Address
8915 ROCKLEDGE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-17T10:28:13.000
Updated Date
2023-06-09T03:08:51.000
Closed Date
2020-12-17T10:28:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74284067926474000,-96.66856891910795000)
Unique Key
500t000000dGg9iAAC
21-00768278
Service Request Number: 21-00768278 • Address: 13903 ROLLING HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00768278
Address
13903 ROLLING HILLS LN, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-08-19T12:13:03.000
Updated Date
2023-06-09T00:22:17.000
Closed Date
2021-08-19T12:13:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93602084700745500,-96.76590549850147000)
Unique Key
500t000000pxhn4AAA
21-00290584
Service Request Number: 21-00290584 • Address: 10991 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00290584
Address
10991 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-04-01T10:22:48.000
Updated Date
2023-06-09T01:52:42.000
Closed Date
2021-04-01T10:22:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84786158086674000,-96.64231937762007000)
Unique Key
500t000000jEljoAAC
21-00344769
Service Request Number: 21-00344769 • Address: 8726 LAPANTO LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00344769
Address
8726 LAPANTO LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-18T21:24:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-18T21:24:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75687868835172600,-96.67198625946482000)
Unique Key
500t000000kft1RAAQ
21-00329377
Service Request Number: 21-00329377 • Address: 5820 VELASCO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00329377
Address
5820 VELASCO AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-13T13:25:33.000
Updated Date
2023-06-09T01:54:36.000
Closed Date
2021-04-13T13:25:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82084257610017000,-96.76755011366600000)
Unique Key
500t000000jyGDMAA2
21-00008362
Service Request Number: 21-00008362 • Address: 2802 WOODALL RODGERS SERV WB, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00008362
Address
2802 WOODALL RODGERS SERV WB, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed
Created Date
2021-01-05T00:33:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-05T00:33:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79434799423554400,-96.79572535455357000)
Unique Key
500t000000e11CTAAY
21-00184406
Service Request Number: 21-00184406 • Address: 3203 BASIL CT, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00184406
Address
3203 BASIL CT, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-01T16:30:54.000
Updated Date
2023-06-09T02:20:30.000
Closed Date
2021-03-01T16:30:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79366239150667000,-96.78845540448070000)
Unique Key
500t000000hmyuYAAQ
20-01027031
Service Request Number: 20-01027031 • Address: 7335 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01027031
Address
7335 ABRAMS RD, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-13T14:41:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-13T14:41:04.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.87854457121052000,-96.74172898566320000)
Unique Key
500t000000aSxohAAC
20-01195324
Service Request Number: 20-01195324 • Address: 912 COMMERCE ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01195324
Address
912 COMMERCE ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-12-11T04:34:39.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-11T04:34:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77880912905467000,-96.80394462426263000)
Unique Key
500t000000bNrfVAAS
21-00399392
Service Request Number: 21-00399392 • Address: 7616 RED BUD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00399392
Address
7616 RED BUD DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-04T15:50:49.000
Updated Date
2023-06-09T01:48:17.000
Closed Date
2021-05-04T15:50:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77687727265847000,-96.69110185956299000)
Unique Key
500t000000lCU8EAAW
21-00264961
Service Request Number: 21-00264961 • Address: 900 CORINTH ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00264961
Address
900 CORINTH ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-24T19:38:59.000
Updated Date
2023-06-09T01:50:03.000
Closed Date
2021-03-24T19:38:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76393341232047000,-96.79050916673268000)
Unique Key
500t000000jCV6LAAW
21-00566133
Service Request Number: 21-00566133 • Address: 15601 PRESTON RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00566133
Address
15601 PRESTON RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-06-21T08:46:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-21T08:46:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95971309008556500,-96.80476799883932000)
Unique Key
500t000000nOI6kAAG
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