Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
21-00169972
Service Request Number: 21-00169972 • Address: 12825 N CENTRAL SERV SB, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00169972
Address
12825 N CENTRAL SERV SB, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-02-25T00:21:48.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-25T00:21:48.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92238674774118600,-96.76562502281016000)
Unique Key
500t000000hlNQ9AAM
21-00461231
Service Request Number: 21-00461231 • Address: 6342 VANDERBILT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00461231
Address
6342 VANDERBILT AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-05-21T15:04:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-21T15:04:08.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82428632185721000,-96.75466256318722000)
Unique Key
500t000000mCf74AAC
21-00717203
Service Request Number: 21-00717203 • Address: 2610 LANECREST DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00717203
Address
2610 LANECREST DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-10T23:59:00.000
Status
Closed
Created Date
2021-08-03T23:13:08.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-08-03T23:13:08.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81311281160570000,-96.69681284347085000)
Unique Key
500t000000pA15bAAC
21-00383680
Service Request Number: 21-00383680 • Address: 4407 ALDERSON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00383680
Address
4407 ALDERSON ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-30T06:46:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-30T06:46:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84024018108381400,-96.75555008887767000)
Unique Key
500t000000lAanvAAC
21-00633021
Service Request Number: 21-00633021 • Address: 6274 RICHMOND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00633021
Address
6274 RICHMOND AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T18:55:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T18:55:26.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81605067365746500,-96.75686097603017000)
Unique Key
500t000000o0nH6AAI
21-00711634
Service Request Number: 21-00711634 • Address: 5809 E LOVERS LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00711634
Address
5809 E LOVERS LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-08-02T14:49:10.000
Updated Date
2023-06-09T00:50:30.000
Closed Date
2021-08-02T14:49:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85124009251307000,-96.76752158380684000)
Unique Key
500t000000p9AxVAAU
21-00810337
Service Request Number: 21-00810337 • Address: 34719 L B J FWY WB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00810337
Address
34719 L B J FWY WB, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-09-02T07:15:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T07:15:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65343145578778000,-96.76012715883158000)
Unique Key
500t000000qXgVtAAK
21-00885259
Service Request Number: 21-00885259 • Address: 2226 BOYD ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00885259
Address
2226 BOYD ST, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T22:17:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T22:17:32.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72428061272738000,-96.83882080785023000)
Unique Key
500t000000rlGcGAAU
21-00822983
Service Request Number: 21-00822983 • Address: 10600 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00822983
Address
10600 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-10T00:59:00.000
Status
Closed
Created Date
2021-09-07T11:42:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-07T11:42:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89041804319011000,-96.78659562780052000)
Unique Key
500t000000quUOPAA2
21-00394913
Service Request Number: 21-00394913 • Address: 5118 RONRYAN RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00394913
Address
5118 RONRYAN RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-29T23:59:00.000
Status
Closed
Created Date
2021-05-04T08:16:31.000
Updated Date
2023-06-09T01:47:47.000
Closed Date
2021-05-04T08:16:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68398664127917000,-96.91088728997521000)
Unique Key
500t000000lC0v9AAC
21-00375369
Service Request Number: 21-00375369 • Address: 6335 CUPERTINO TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00375369
Address
6335 CUPERTINO TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-27T17:00:13.000
Updated Date
2023-06-09T01:35:13.000
Closed Date
2021-04-27T17:00:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00308476553545000,-96.79635340965250000)
Unique Key
500t000000l9PvyAAE
20-01086941
Service Request Number: 20-01086941 • Address: 540 MEADOW HEATH LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-01086941
Address
540 MEADOW HEATH LN, DALLAS, TX, 75232
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2020-11-02T19:28:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-02T19:28:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68064836915694000,-96.83241283678112000)
Unique Key
500t000000bkAg9AAE
21-00585398
Service Request Number: 21-00585398 • Address: 554 N STEMMONS FWY NB, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00585398
Address
554 N STEMMONS FWY NB, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-24T17:45:08.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-24T17:45:08.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78326883702439400,-96.81157448070954000)
Unique Key
500t000000nQTviAAG
21-00833339
Service Request Number: 21-00833339 • Address: 8599 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00833339
Address
8599 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-11T23:59:00.000
Status
Closed
Created Date
2021-09-10T07:43:05.000
Updated Date
2023-06-09T00:31:02.000
Closed Date
2021-09-10T07:43:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81202817655794500,-96.70156272507182000)
Unique Key
500t000000qw5HmAAI
20-01102742
Service Request Number: 20-01102742 • Address: 9646 HILLDALE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01102742
Address
9646 HILLDALE DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed
Created Date
2020-11-09T07:12:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-09T07:12:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88956504617621000,-96.73463046743326000)
Unique Key
500t000000blDBMAA2
21-00432002
Service Request Number: 21-00432002 • Address: 1700 N GRIFFIN ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00432002
Address
1700 N GRIFFIN ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-13T16:43:59.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-05-13T16:43:59.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78291250870103000,-96.80407779325515000)
Unique Key
500t000000lfR9vAAE
21-00069411
Service Request Number: 21-00069411 • Address: 1907 CHATTANOOGA PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00069411
Address
1907 CHATTANOOGA PL, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-22T15:47:23.000
Updated Date
2023-06-09T02:37:50.000
Closed Date
2021-01-22T15:47:23.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81669009140542000,-96.84965213857232000)
Unique Key
500t000000fbtpmAAA
21-00273061
Service Request Number: 21-00273061 • Address: 5171 IVY LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00273061
Address
5171 IVY LN, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-26T15:46:07.000
Updated Date
2023-06-09T02:03:46.000
Closed Date
2021-03-26T15:46:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68595015420983400,-96.77541637793533000)
Unique Key
500t000000jDBn9AAG
21-00426129
Service Request Number: 21-00426129 • Address: MUNGER AVE & N AKARD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00426129
Address
MUNGER AVE & N AKARD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-05-12T12:58:12.000
Updated Date
2023-06-09T01:38:40.000
Closed Date
2021-05-12T12:58:12.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78682443241583000,-96.80239421086632000)
Unique Key
500t000000lenDAAAY
21-00009747
Service Request Number: 21-00009747 • Address: 2500 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00009747
Address
2500 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-01-05T11:52:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-05T11:52:27.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73488224522133500,-96.85918778968711000)
Unique Key
500t000000e1BhHAAU
21-00563010
Service Request Number: 21-00563010 • Address: 2021 S VERNON AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00563010
Address
2021 S VERNON AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-18T13:30:11.000
Updated Date
2023-06-12T01:07:44.000
Closed Date
2021-06-18T13:30:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72539459608423000,-96.83701042204603000)
Unique Key
500t000000nNtG7AAK
21-00819702
Service Request Number: 21-00819702 • Address: ROYAL LN & PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00819702
Address
ROYAL LN & PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-06T23:59:00.000
Status
Closed
Created Date
2021-09-05T19:34:59.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-05T19:34:59.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89490405486375000,-96.80401846987830000)
Unique Key
500t000000qu0GiAAI
21-00608623
Service Request Number: 21-00608623 • Address: 1300 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00608623
Address
1300 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-02T23:59:00.000
Status
Closed
Created Date
2021-07-01T12:19:15.000
Updated Date
2023-06-12T01:15:01.000
Closed Date
2021-07-01T12:19:15.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79662618307090000,-96.77975566622737000)
Unique Key
500t000000laxiwAAA
21-00388320
Service Request Number: 21-00388320 • Address: 6516 STICHTER AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00388320
Address
6516 STICHTER AVE, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-05-01T14:15:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-01T14:15:32.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88101533309984000,-96.79291396147208000)
Unique Key
500t000000lB9VbAAK
21-00353522
Service Request Number: 21-00353522 • Address: 10619 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00353522
Address
10619 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T08:48:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T08:48:43.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83954699344704400,-96.68823053362519000)
Unique Key
500t000000khGaEAAU
21-00052400
Service Request Number: 21-00052400 • Address: 4145 URBAN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00052400
Address
4145 URBAN AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed
Created Date
2021-01-18T19:37:15.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-18T19:37:15.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77341674696653000,-96.69659383654884000)
Unique Key
500t000000ehVYiAAM
21-00546156
Service Request Number: 21-00546156 • Address: W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00546156
Address
W DAVIS ST & N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-06-15T12:54:39.000
Updated Date
2023-06-12T01:17:59.000
Closed Date
2021-06-15T12:54:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74958485293142000,-96.85686611470318000)
Unique Key
500t000000n1AJAAA2
20-01178111
Service Request Number: 20-01178111 • Address: 621 CORDOVA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-01178111
Address
621 CORDOVA ST, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2020-12-04T13:53:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-04T13:53:29.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80444546595869000,-96.74439968612238000)
Unique Key
500t000000bLvs0AAC
20-01118131
Service Request Number: 20-01118131 • Address: MIDWAY RD & W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01118131
Address
MIDWAY RD & W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-17T00:59:00.000
Status
Closed
Created Date
2020-11-13T09:03:57.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-11-13T09:03:57.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85126566903883000,-96.83973248145367000)
Unique Key
500t000000bmDF9AAM
21-00666479
Service Request Number: 21-00666479 • Address: 4020 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00666479
Address
4020 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-21T23:59:00.000
Status
Closed
Created Date
2021-07-19T17:00:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-19T17:00:58.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81564614945662600,-96.80602916201566000)
Unique Key
500t000000oMeioAAC
21-00811183
Service Request Number: 21-00811183 • Address: 2237 POPLAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00811183
Address
2237 POPLAR ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-26T11:02:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T11:02:56.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75456976848944600,-96.76461720006250000)
Unique Key
500t000000qXmZsAAK
20-01155236
Service Request Number: 20-01155236 • Address: 18724 REDSTONE CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-01155236
Address
18724 REDSTONE CIR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-02T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-11-25T12:11:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-25T12:11:50.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00530194358068000,-96.79766574949484000)
Unique Key
500t000000cZEJNAA4
21-00428088
Service Request Number: 21-00428088 • Address: 3701 DUNHAVEN RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00428088
Address
3701 DUNHAVEN RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T20:27:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T20:27:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87159786899180600,-96.85602718092083000)
Unique Key
500t000000lf10LAAQ
21-00671141
Service Request Number: 21-00671141 • Address: 9702 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00671141
Address
9702 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-07-21T00:44:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-21T00:44:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87996152015552000,-96.76988285339002000)
Unique Key
500t000000oNMcAAAW
21-00610671
Service Request Number: 21-00610671 • Address: 6134 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00610671
Address
6134 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-07-01T20:53:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-01T20:53:11.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71252421872976000,-96.71676407167129000)
Unique Key
500t000000lbEX1AAM
21-00708534
Service Request Number: 21-00708534 • Address: 9610 HILLDALE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
21-00708534
Address
9610 HILLDALE DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-01T12:37:25.000
Updated Date
2023-06-09T00:49:55.000
Closed Date
2021-08-01T12:37:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88946463515800600,-96.73609296557676000)
Unique Key
500t000000p8eyzAAA
21-00689817
Service Request Number: 21-00689817 • Address: 9400 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00689817
Address
9400 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-26T17:46:35.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-07-26T17:46:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84413308942465000,-96.87321785912226000)
Unique Key
500t000000opBqKAAU
21-00827504
Service Request Number: 21-00827504 • Address: 934 IVYWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00827504
Address
934 IVYWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-09-08T13:05:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-08T13:05:51.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65543955095527000,-96.83794025761940000)
Unique Key
500t000000qvAktAAE
21-00334901
Service Request Number: 21-00334901 • Address: 9631 MILLRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00334901
Address
9631 MILLRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed
Created Date
2021-04-14T22:55:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-14T22:55:49.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90450855647872000,-96.72963779422373000)
Unique Key
500t000000jyqlmAAA
21-00045776
Service Request Number: 21-00045776 • Address: S HAMPTON RD & SOUTHWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00045776
Address
S HAMPTON RD & SOUTHWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-17T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-15T12:45:57.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-15T12:45:57.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69995897946087000,-96.85709387549305000)
Unique Key
500t000000egmUqAAI
21-00298489
Service Request Number: 21-00298489 • Address: 9609 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00298489
Address
9609 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-03T17:52:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-03T17:52:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73423538848879000,-96.65597327457205000)
Unique Key
500t000000jvKKHAA2
20-01251828
Service Request Number: 20-01251828 • Address: 6700 JOYCE WAY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01251828
Address
6700 JOYCE WAY, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-31T12:08:07.000
Updated Date
2023-06-09T02:50:28.000
Closed Date
2020-12-31T12:08:07.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87898381184411000,-96.79020907418920000)
Unique Key
500t000000e0B2OAAU
21-00293320
Service Request Number: 21-00293320 • Address: 7851 LOST MIRAGE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00293320
Address
7851 LOST MIRAGE DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-01T16:16:54.000
Updated Date
2023-06-09T01:53:02.000
Closed Date
2021-04-01T16:16:54.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.65235599873207000,-96.84571062661753000)
Unique Key
500t000000jF0g5AAC
21-00823409
Service Request Number: 21-00823409 • Address: 3305 KINKAID DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00823409
Address
3305 KINKAID DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-10T00:59:00.000
Status
Closed (Duplicate)
Created Date
2021-09-07T12:55:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-07T12:55:07.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87732032889259400,-96.86734962165689000)
Unique Key
500t000000quYFoAAM
21-00531193
Service Request Number: 21-00531193 • Address: 4847 BURNSIDE AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00531193
Address
4847 BURNSIDE AVE, DALLAS, TX, 75216
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T19:06:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T19:06:24.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68835936592963000,-96.79630150794445000)
Unique Key
500t000000mzVCrAAM
20-01209941
Service Request Number: 20-01209941 • Address: DULUTH ST & OBENCHAIN ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01209941
Address
DULUTH ST & OBENCHAIN ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed
Created Date
2020-12-16T15:46:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-16T15:46:18.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.77643939169159000,-96.83699610531166000)
Unique Key
500t000000dGQUFAA4
21-00503757
Service Request Number: 21-00503757 • Address: 5616 LONGVIEW ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00503757
Address
5616 LONGVIEW ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed
Created Date
2021-06-03T15:21:45.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-06-03T15:21:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83073588378719000,-96.77156682390452000)
Unique Key
500t000000mj63gAAA
21-00778968
Service Request Number: 21-00778968 • Address: 3105 TUSKEGEE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00778968
Address
3105 TUSKEGEE ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T12:44:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T12:44:31.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76573696520260600,-96.75686644272099000)
Unique Key
500t000000pzI8nAAE
21-00669964
Service Request Number: 21-00669964 • Address: 4070 BEECHWOOD LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00669964
Address
4070 BEECHWOOD LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-22T23:59:00.000
Status
Closed
Created Date
2021-07-20T15:17:53.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-20T15:17:53.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87605614155247500,-96.84358098120810000)
Unique Key
500t000000oNApzAAG
21-00221313
Service Request Number: 21-00221313 • Address: 6200 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00221313
Address
6200 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-14T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-12T06:10:26.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-12T06:10:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.82017204935977000,-96.84715740284646000)
Unique Key
500t000000iao1FAAQ
DFW Data AI • Dallas-Fort Worth public-data exploration interface