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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01042098
Service Request Number: 20-01042098 • Address: SPERRY ST & WILLIAMSON RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01042098
Address
SPERRY ST & WILLIAMSON RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-10-18T13:54:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-18T13:54:55.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83683748006377000,-96.74253881416605000)
Unique Key
500t000000aTo6QAAS
21-00031483
Service Request Number: 21-00031483 • Address: 3471 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00031483
Address
3471 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-11T15:51:08.000
Updated Date
2023-06-09T02:45:28.000
Closed Date
2021-01-11T15:51:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70116925069636000,-96.90881748979966000)
Unique Key
500t000000efIE1AAM
21-00718461
Service Request Number: 21-00718461 • Address: 6619 GLENHURST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00718461
Address
6619 GLENHURST DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-04T10:28:25.000
Updated Date
2023-06-09T00:36:49.000
Closed Date
2021-08-04T10:28:25.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.94136430019660400,-96.79194343287466000)
Unique Key
500t000000pADFtAAO
21-00317654
Service Request Number: 21-00317654 • Address: 8347 TENINO ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00317654
Address
8347 TENINO ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-09T10:55:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-09T10:55:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73241441998737000,-96.67764401607502000)
Unique Key
500t000000jx9I4AAI
21-00505149
Service Request Number: 21-00505149 • Address: 4444 COLE AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00505149
Address
4444 COLE AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-06-04T06:54:08.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-06-04T06:54:08.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82060900795432400,-96.79014867574429000)
Unique Key
500t000000mjGVRAA2
21-00485614
Service Request Number: 21-00485614 • Address: HILL HAVEN DR & MIDBURY DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00485614
Address
HILL HAVEN DR & MIDBURY DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-28T15:57:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-28T15:57:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90227888420212600,-96.77407109101141000)
Unique Key
500t000000mQGVWAA4
21-00548689
Service Request Number: 21-00548689 • Address: 9042 CLEARWATER DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00548689
Address
9042 CLEARWATER DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-06-16T04:14:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-16T04:14:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89902433437654000,-96.75287201773848000)
Unique Key
500t000000n1STzAAM
21-00837473
Service Request Number: 21-00837473 • Address: 7414 CARUTH BLVD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00837473
Address
7414 CARUTH BLVD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-13T00:59:00.000
Status
Closed
Created Date
2021-09-11T12:48:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-11T12:48:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85912560014429000,-96.78003151102082000)
Unique Key
500t000000qwdFwAAI
21-00812695
Service Request Number: 21-00812695 • Address: 8926 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00812695
Address
8926 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-09-02T14:38:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T14:38:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82484623725683500,-96.70915837678237000)
Unique Key
500t000000qY09rAAC
21-00080622
Service Request Number: 21-00080622 • Address: FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00080622
Address
FRANKFORD RD & MEANDERING WAY, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-26T17:01:58.000
Updated Date
2023-06-09T02:40:37.000
Closed Date
2021-01-26T17:01:58.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99781049800273000,-96.78126647830481000)
Unique Key
500t000000fdJ1XAAU
21-00752572
Service Request Number: 21-00752572 • Address: 7625 CARTA VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00752572
Address
7625 CARTA VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-08-14T13:57:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-14T13:57:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97369480357556000,-96.77444333243719000)
Unique Key
500t000000paJ09AAE
21-00779458
Service Request Number: 21-00779458 • Address: 9600 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00779458
Address
9600 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T14:22:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T14:22:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76819221292896000,-96.65679251074963000)
Unique Key
500t000000pzNFOAA2
21-00284829
Service Request Number: 21-00284829 • Address: 11398 INWOOD RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00284829
Address
11398 INWOOD RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-29T08:22:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T08:22:19.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90363142285742000,-96.81833794087377000)
Unique Key
500t000000jEE4TAAW
21-00620393
Service Request Number: 21-00620393 • Address: 3800 MT EVEREST ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00620393
Address
3800 MT EVEREST ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-06T07:29:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-06T07:29:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74622946191876600,-96.88067961857963000)
Unique Key
500t000000nz77nAAA
21-00638846
Service Request Number: 21-00638846 • Address: 7300 HAROLD WALKER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00638846
Address
7300 HAROLD WALKER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-11T01:28:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-11T01:28:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65986245889859000,-96.81296796274518000)
Unique Key
500t000000o1cEfAAI
21-00746662
Service Request Number: 21-00746662 • Address: 904 CADIZ ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00746662
Address
904 CADIZ ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-12T13:10:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-12T13:10:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77045226795451000,-96.79943315295570000)
Unique Key
500t000000pZQjtAAG
21-00208992
Service Request Number: 21-00208992 • Address: 5127 MEADOW CREST DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00208992
Address
5127 MEADOW CREST DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T15:19:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T15:19:14.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90371841394756000,-96.82082528488584000)
Unique Key
500t000000iZaoZAAS
20-01212842
Service Request Number: 20-01212842 • Address: DALTON DR & CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01212842
Address
DALTON DR & CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2020-12-17T15:28:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-17T15:28:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70232359913382000,-96.78490723654987000)
Unique Key
500t000000dGkuCAAS
21-00488113
Service Request Number: 21-00488113 • Address: 1701 N CENTRAL SERV SB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00488113
Address
1701 N CENTRAL SERV SB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-29T21:43:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-29T21:43:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79212078458272000,-96.79320610707968000)
Unique Key
500t000000mhGrDAAU
21-00048647
Service Request Number: 21-00048647 • Address: HOMELAND ST & LADD ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00048647
Address
HOMELAND ST & LADD ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-15T22:48:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-15T22:48:11.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78770895824403000,-96.84407288121960000)
Unique Key
500t000000egyNJAAY
21-00362305
Service Request Number: 21-00362305 • Address: 9309 HIGHEDGE CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00362305
Address
9309 HIGHEDGE CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-04-23T11:30:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-23T11:30:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87377962836239000,-96.72989502089624000)
Unique Key
500t000000kiWuUAAU
21-00788914
Service Request Number: 21-00788914 • Address: 3441 MAYBETH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00788914
Address
3441 MAYBETH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T07:50:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T07:50:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78420222704368600,-96.90370413058716000)
Unique Key
500t000000qUHuVAAW
21-00743174
Service Request Number: 21-00743174 • Address: 13500 SKYFROST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00743174
Address
13500 SKYFROST DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-08-11T14:54:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T14:54:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69315409332150000,-96.58181637327918000)
Unique Key
500t000000pYqNoAAK
21-00647454
Service Request Number: 21-00647454 • Address: 737 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00647454
Address
737 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T15:21:10.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T15:21:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75250011607756000,-96.83396610344901000)
Unique Key
500t000000o2sNAAAY
21-00365552
Service Request Number: 21-00365552 • Address: 7372 HIDDENCREEK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00365552
Address
7372 HIDDENCREEK DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-04-24T18:22:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-24T18:22:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99226467812049000,-96.77759525349555000)
Unique Key
500t000000kivowAAA
21-00555593
Service Request Number: 21-00555593 • Address: 5999 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00555593
Address
5999 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-17T10:35:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-17T10:35:43.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97133477283698000,-96.80425460959796000)
Unique Key
500t000000nN9RAAA0
21-00633273
Service Request Number: 21-00633273 • Address: 9611 ORCHARD HILL, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00633273
Address
9611 ORCHARD HILL, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-08T11:33:51.000
Updated Date
2023-06-12T01:12:40.000
Closed Date
2021-07-08T11:33:51.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89641064199634000,-96.72345916013150000)
Unique Key
500t000000o0q3yAAA
21-00388821
Service Request Number: 21-00388821 • Address: 9191 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00388821
Address
9191 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-05-01T20:40:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-01T20:40:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82965338521647400,-96.70749585155033000)
Unique Key
500t000000lBCYaAAO
21-00285747
Service Request Number: 21-00285747 • Address: 7400 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00285747
Address
7400 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-30T14:57:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T14:57:52.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73790364141396000,-96.69392698084711000)
Unique Key
500t000000jEMJYAA4
20-01202251
Service Request Number: 20-01202251 • Address: 3200 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01202251
Address
3200 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-12-14T13:40:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-14T13:40:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77322944106551000,-96.76360788064494000)
Unique Key
500t000000dFb5GAAS
21-00669080
Service Request Number: 21-00669080 • Address: TACOMA ST & FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00669080
Address
TACOMA ST & FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-20T12:27:20.000
Updated Date
2023-06-09T00:45:07.000
Closed Date
2021-07-20T12:27:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70871857100484000,-96.77789000754535000)
Unique Key
500t000000oN2nSAAS
21-00018202
Service Request Number: 21-00018202 • Address: 5806 COLHURST ST, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00018202
Address
5806 COLHURST ST, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T12:21:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T12:21:27.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88116157475639000,-96.80904035996276000)
Unique Key
500t000000edr6bAAA
21-00676003
Service Request Number: 21-00676003 • Address: LAKESHORE DR & ALDERSON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00676003
Address
LAKESHORE DR & ALDERSON ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-07-22T09:21:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T09:21:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81912620270150400,-96.75598729329629000)
Unique Key
500t000000onJAwAAM
20-01121614
Service Request Number: 20-01121614 • Address: 4200 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01121614
Address
4200 S HAMPTON RD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-15T00:59:00.000
Status
Closed
Created Date
2020-11-13T23:21:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-13T23:21:11.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69202694663284000,-96.85693681220560000)
Unique Key
500t000000bmQChAAM
21-00203131
Service Request Number: 21-00203131 • Address: 7003 MUMFORD ST, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00203131
Address
7003 MUMFORD ST, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-03-06T16:43:52.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-06T16:43:52.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99688889717075000,-96.78348808892231000)
Unique Key
500t000000hopngAAA
20-01093705
Service Request Number: 20-01093705 • Address: 2526 LOVING AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01093705
Address
2526 LOVING AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2020-11-05T09:00:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-05T09:00:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81596358728373000,-96.73280075496115000)
Unique Key
500t000000bker7AAA
21-00281205
Service Request Number: 21-00281205 • Address: 9906 GULF PALMS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00281205
Address
9906 GULF PALMS DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T08:46:18.000
Updated Date
2023-06-09T01:59:39.000
Closed Date
2021-03-30T08:46:18.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.75364356081599000,-96.65147382584178000)
Unique Key
500t000000jDwqtAAC
21-00847230
Service Request Number: 21-00847230 • Address: 421 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00847230
Address
421 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-09-14T18:24:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-14T18:24:48.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74908664359966000,-96.82874132958669000)
Unique Key
500t000000rJ0EfAAK
21-00176541
Service Request Number: 21-00176541 • Address: 8055 CHURCHILL WAY, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
21-00176541
Address
8055 CHURCHILL WAY, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T13:41:42.000
Updated Date
2023-06-09T02:19:20.000
Closed Date
2021-02-26T13:41:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91813798743514500,-96.76788823668286000)
Unique Key
500t000000hm5vJAAQ
21-00408330
Service Request Number: 21-00408330 • Address: N PRAIRIE CREEK RD & FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00408330
Address
N PRAIRIE CREEK RD & FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-06T19:34:04.000
Updated Date
2023-06-09T01:34:04.000
Closed Date
2021-05-06T19:34:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77799719844554000,-96.66536165467410000)
Unique Key
500t000000lcf63AAA
21-00371728
Service Request Number: 21-00371728 • Address: SPRING AVE & S TRUNK AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00371728
Address
SPRING AVE & S TRUNK AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-26T07:24:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-26T07:24:37.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76640774372895500,-96.75115250002612000)
Unique Key
500t000000l8z2YAAQ
21-00349016
Service Request Number: 21-00349016 • Address: 1624 S BARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00349016
Address
1624 S BARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-19T16:17:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-19T16:17:25.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78449280071982000,-96.74780240759719000)
Unique Key
500t000000kgYRnAAM
21-00012746
Service Request Number: 21-00012746 • Address: HILLBURN DR & LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00012746
Address
HILLBURN DR & LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2021-01-05T21:24:58.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-01-05T21:24:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73448613445561500,-96.68843996609660000)
Unique Key
500t000000e1TXdAAM
21-00697107
Service Request Number: 21-00697107 • Address: PARRY AVE & S ST MARY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00697107
Address
PARRY AVE & S ST MARY AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-07-28T14:41:30.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-28T14:41:30.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.79197842405150000,-96.75453124911199000)
Unique Key
500t000000oqFtUAAU
20-01178475
Service Request Number: 20-01178475 • Address: 10124 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01178475
Address
10124 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed
Created Date
2020-12-04T15:06:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-04T15:06:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87886486757337000,-96.71111512499894000)
Unique Key
500t000000bLyUwAAK
21-00027287
Service Request Number: 21-00027287 • Address: ABERDEEN AVE & PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00027287
Address
ABERDEEN AVE & PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-13T00:59:00.000
Status
Closed
Created Date
2021-01-11T09:33:07.000
Updated Date
2023-06-09T02:44:46.000
Closed Date
2021-01-11T09:33:07.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88230531660425000,-96.80406587879175000)
Unique Key
500t000000eeruiAAA
21-00012933
Service Request Number: 21-00012933 • Address: 5400 W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00012933
Address
5400 W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-01-06T07:45:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-06T07:45:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69109814175150000,-96.91613171871292000)
Unique Key
500t000000e1VmVAAU
21-00269323
Service Request Number: 21-00269323 • Address: 7127 LEAMEADOW DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00269323
Address
7127 LEAMEADOW DR, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T07:47:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T07:47:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95459842841679400,-96.78378723479533000)
Unique Key
500t000000jCvB1AAK
21-00761268
Service Request Number: 21-00761268 • Address: DOUGLAS AVE & DELOACHE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00761268
Address
DOUGLAS AVE & DELOACHE AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-20T23:59:00.000
Status
Closed
Created Date
2021-08-17T15:41:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-17T15:41:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87068075799625000,-96.80850367234689000)
Unique Key
500t000000pwaPfAAI
21-00280967
Service Request Number: 21-00280967 • Address: MORRELL AVE & LA SALLE DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00280967
Address
MORRELL AVE & LA SALLE DR, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T08:01:24.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-30T08:01:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74311173622762500,-96.78591252285541000)
Unique Key
500t000000jDvX2AAK
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