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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00221257
Service Request Number: 21-00221257 • Address: 6900 ROYAL LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00221257
Address
6900 ROYAL LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-14T00:59:00.000
Status
Closed
Created Date
2021-03-12T05:54:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-12T05:54:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.89467074175393400,-96.78764282567288000)
Unique Key
500t000000ianT3AAI
21-00188612
Service Request Number: 21-00188612 • Address: 1664 SYLVAN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00188612
Address
1664 SYLVAN AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-03-03T04:00:14.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-03T04:00:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76571091839566000,-96.83545566997888000)
Unique Key
500t000000hnWVhAAM
21-00080710
Service Request Number: 21-00080710 • Address: 11000 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00080710
Address
11000 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2021-01-27T08:23:02.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-01-27T08:23:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84516134343821000,-96.66132278982785000)
Unique Key
500t000000fdLFJAA2
20-01144614
Service Request Number: 20-01144614 • Address: 2500 CHERRY VALLEY BLVD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01144614
Address
2500 CHERRY VALLEY BLVD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-22T11:46:24.000
Updated Date
2023-06-09T03:21:44.000
Closed Date
2020-11-22T11:46:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64379617420172500,-96.78304327710866000)
Unique Key
500t000000cYMCHAA4
21-00193374
Service Request Number: 21-00193374 • Address: 362 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00193374
Address
362 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T17:57:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-03T17:57:45.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77308083734912000,-96.81256641804872000)
Unique Key
500t000000ho0eDAAQ
21-00303021
Service Request Number: 21-00303021 • Address: LAWNVIEW AVE & MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00303021
Address
LAWNVIEW AVE & MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-24T17:50:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-24T17:50:20.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77706686504146000,-96.71758478932740000)
Unique Key
500t000000jvm9MAAQ
21-00298457
Service Request Number: 21-00298457 • Address: 10193 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00298457
Address
10193 HILLCREST RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-04-03T17:19:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-03T17:19:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88513825700759000,-96.78691435102981000)
Unique Key
500t000000jvKEvAAM
20-01162084
Service Request Number: 20-01162084 • Address: 3002 AIRHAVEN ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01162084
Address
3002 AIRHAVEN ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-03T00:59:00.000
Status
Closed
Created Date
2020-11-30T09:22:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-30T09:22:15.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90579981080967500,-96.87675522627683000)
Unique Key
500t000000cZntlAAC
21-00284123
Service Request Number: 21-00284123 • Address: MARSH LN & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00284123
Address
MARSH LN & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T15:35:14.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-30T15:35:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88062718774287400,-96.85629292855221000)
Unique Key
500t000000jEApYAAW
21-00502945
Service Request Number: 21-00502945 • Address: 15408 SPRING CREEK RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00502945
Address
15408 SPRING CREEK RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-06T23:59:00.000
Status
Closed
Created Date
2021-06-03T13:16:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-03T13:16:43.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95803199239482000,-96.77302568826227000)
Unique Key
500t000000mizUVAAY
21-00095342
Service Request Number: 21-00095342 • Address: 3860 DAVILA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
21-00095342
Address
3860 DAVILA DR, DALLAS, TX, 75220
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-06T23:59:00.000
Status
Closed
Created Date
2021-02-01T11:08:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-01T11:08:40.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86805847470297000,-96.85047825374409000)
Unique Key
500t000000gL7AXAA0
21-00839453
Service Request Number: 21-00839453 • Address: 6608 CANDLEFIRE CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00839453
Address
6608 CANDLEFIRE CT, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-09T10:21:49.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-09T10:21:49.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96317151754905000,-96.79444996814095000)
Unique Key
500t000000qwvJKAAY
21-00669510
Service Request Number: 21-00669510 • Address: 4210 BONHAM ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00669510
Address
4210 BONHAM ST, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-16T11:32:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T11:32:02.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88843279323551600,-96.83814758971200000)
Unique Key
500t000000oN6VSAA0
21-00425474
Service Request Number: 21-00425474 • Address: 3715 WEEBURN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00425474
Address
3715 WEEBURN DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T11:11:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T11:11:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90767440683582400,-96.85547891796661000)
Unique Key
500t000000lehgvAAA
21-00390863
Service Request Number: 21-00390863 • Address: 7657 LA BOLSA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00390863
Address
7657 LA BOLSA DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T09:42:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T09:42:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.96451255427475000,-96.77672670900343000)
Unique Key
500t000000lBVvjAAG
21-00595826
Service Request Number: 21-00595826 • Address: 3400 BORICH ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00595826
Address
3400 BORICH ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-28T15:34:40.000
Updated Date
2023-06-12T01:10:17.000
Closed Date
2021-06-28T15:34:40.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76807350352517000,-96.75424265426179000)
Unique Key
500t000000lZNmEAAW
21-00670655
Service Request Number: 21-00670655 • Address: 1514 E LAKEVIEW DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00670655
Address
1514 E LAKEVIEW DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-20T17:24:33.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-20T17:24:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72913589767601000,-96.81906479534890000)
Unique Key
500t000000oNGRyAAO
21-00182975
Service Request Number: 21-00182975 • Address: 5323 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00182975
Address
5323 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-01T14:44:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T14:44:58.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81290288728858000,-96.83891865738443000)
Unique Key
500t000000hmqYqAAI
21-00720878
Service Request Number: 21-00720878 • Address: 16921 BRUSHFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00720878
Address
16921 BRUSHFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-04T18:09:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-04T18:09:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.98137595812554000,-96.79352469980830000)
Unique Key
500t000000pAZ98AAG
21-00102033
Service Request Number: 21-00102033 • Address: 12023 RYLIE CREST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00102033
Address
12023 RYLIE CREST DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-02-02T17:26:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-02T17:26:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69963859417715000,-96.61384065718440000)
Unique Key
500t000000gLoxzAAC
21-00312095
Service Request Number: 21-00312095 • Address: S BECKLEY AVE & W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00312095
Address
S BECKLEY AVE & W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-07T15:48:17.000
Updated Date
2023-06-09T01:58:03.000
Closed Date
2021-04-07T15:48:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70584620110408000,-96.82299753331067000)
Unique Key
500t000000jwdNhAAI
21-00277074
Service Request Number: 21-00277074 • Address: 600 S GOOD LATIMER EXPY, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
21-00277074
Address
600 S GOOD LATIMER EXPY, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-12T23:59:00.000
Status
Closed
Created Date
2021-03-29T10:20:54.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-29T10:20:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78006774805535000,-96.78530947681914000)
Unique Key
500t000000jDZubAAG
21-00508396
Service Request Number: 21-00508396 • Address: 3724 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00508396
Address
3724 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-04T16:12:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T16:12:08.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.66533676900346000,-96.76039792658435000)
Unique Key
500t000000mjbDaAAI
21-00817538
Service Request Number: 21-00817538 • Address: SAN BENITO WAY & ST FRANCIS AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00817538
Address
SAN BENITO WAY & ST FRANCIS AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-03T14:18:00.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-03T14:18:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81450575240787500,-96.71234438579906000)
Unique Key
500t000000qtgYLAAY
21-00419940
Service Request Number: 21-00419940 • Address: 7955 BRIARIDGE RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00419940
Address
7955 BRIARIDGE RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-10T09:56:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-10T09:56:24.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.95784765590911000,-96.77082860105763000)
Unique Key
500t000000le41vAAA
21-00391821
Service Request Number: 21-00391821 • Address: 3400 BORICH ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00391821
Address
3400 BORICH ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T11:58:23.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T11:58:23.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76807350352517000,-96.75424265426179000)
Unique Key
500t000000lBcb5AAC
20-01100188
Service Request Number: 20-01100188 • Address: 5865 PRESTON OAKS RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-01100188
Address
5865 PRESTON OAKS RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-14T00:59:00.000
Status
Closed
Created Date
2020-11-06T18:06:59.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-06T18:06:59.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.94207944090857000,-96.80692747124726000)
Unique Key
500t000000bl1rQAAQ
21-00771721
Service Request Number: 21-00771721 • Address: 3628 HOLLIDAY CT, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00771721
Address
3628 HOLLIDAY CT, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-25T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-08-20T10:16:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-20T10:16:22.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69802680574573400,-96.85453139248217000)
Unique Key
500t000000pyBZcAAM
21-00593535
Service Request Number: 21-00593535 • Address: 702 PANOLA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00593535
Address
702 PANOLA DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-24T14:58:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-24T14:58:32.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.65361258586628400,-96.81378640001404000)
Unique Key
500t000000lZ6SgAAK
21-00291951
Service Request Number: 21-00291951 • Address: EAGLE FORD DR & HIDDEN HILL LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
21-00291951
Address
EAGLE FORD DR & HIDDEN HILL LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-01T11:49:16.000
Updated Date
2023-06-09T01:52:48.000
Closed Date
2021-04-01T11:49:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.64430176828096000,-96.96801061066870000)
Unique Key
500t000000jEtbFAAS
20-01211594
Service Request Number: 20-01211594 • Address: 6814 HYDE PARK DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01211594
Address
6814 HYDE PARK DR, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2020-12-17T11:03:12.000
Updated Date
2023-06-09T03:08:53.000
Closed Date
2020-12-17T11:03:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87138241101801000,-96.73889415112576000)
Unique Key
500t000000dGcmVAAS
21-00666825
Service Request Number: 21-00666825 • Address: 922 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00666825
Address
922 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-19T19:15:34.000
Updated Date
2023-06-09T00:44:46.000
Closed Date
2021-07-19T19:15:34.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74406373010643000,-96.83836494889486000)
Unique Key
500t000000oMiHhAAK
21-00239280
Service Request Number: 21-00239280 • Address: 1408 HUTCHINS AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00239280
Address
1408 HUTCHINS AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T12:13:17.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T12:13:17.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75237827825649000,-96.80457046766949000)
Unique Key
500t000000icUWEAA2
21-00105803
Service Request Number: 21-00105803 • Address: EMERALD ISLE DR & GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00105803
Address
EMERALD ISLE DR & GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-02-03T16:16:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-03T16:16:55.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82751837861808000,-96.70979783364180000)
Unique Key
500t000000gMErwAAG
21-00077589
Service Request Number: 21-00077589 • Address: 1843 DANUBE DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00077589
Address
1843 DANUBE DR, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-28T00:59:00.000
Status
Closed
Created Date
2021-01-26T11:54:40.000
Updated Date
2023-06-09T02:40:05.000
Closed Date
2021-01-26T11:54:40.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72483144809411500,-96.79878262045888000)
Unique Key
500t000000fczZyAAI
21-00324045
Service Request Number: 21-00324045 • Address: 148 BROOKHAVEN DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00324045
Address
148 BROOKHAVEN DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-12T10:17:28.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-12T10:17:28.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.73067273474568000,-96.82424146144069000)
Unique Key
500t000000jxiycAAA
20-01191070
Service Request Number: 20-01191070 • Address: 9245 MOSS FARM LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01191070
Address
9245 MOSS FARM LN, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-12T00:59:00.000
Status
Closed
Created Date
2020-12-09T15:20:20.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-09T15:20:20.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89609003494555000,-96.73973607332364000)
Unique Key
500t000000bNMsGAAW
20-01138617
Service Request Number: 20-01138617 • Address: 8068 MANDERVILLE LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01138617
Address
8068 MANDERVILLE LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-10T00:59:00.000
Status
Closed
Created Date
2020-11-19T16:23:37.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-19T16:23:37.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88952565738607000,-96.76518268290420000)
Unique Key
500t000000cXvruAAC
21-00001815
Service Request Number: 21-00001815 • Address: S EDGEFIELD AVE & ELMWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00001815
Address
S EDGEFIELD AVE & ELMWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-22T00:59:00.000
Status
Closed
Created Date
2021-01-02T13:12:31.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-01-02T13:12:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72924276989617000,-96.84445643209379000)
Unique Key
500t000000e0KEYAA2
21-00831187
Service Request Number: 21-00831187 • Address: 1715 ELMWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00831187
Address
1715 ELMWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-09-09T12:29:42.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-09T12:29:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72739448112293000,-96.84841661268008000)
Unique Key
500t000000qvk2AAAQ
21-00708996
Service Request Number: 21-00708996 • Address: 6000 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
21-00708996
Address
6000 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-04T23:59:00.000
Status
Closed
Created Date
2021-08-01T19:39:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-01T19:39:02.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86851128821532000,-96.76126509614186000)
Unique Key
500t000000p8k25AAA
21-00299869
Service Request Number: 21-00299869 • Address: 1300 BONNIE VIEW RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00299869
Address
1300 BONNIE VIEW RD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-04-05T07:44:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-05T07:44:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73363353198861600,-96.79366024042027000)
Unique Key
500t000000jvV3XAAU
21-00279456
Service Request Number: 21-00279456 • Address: 6500 WESTLAKE AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00279456
Address
6500 WESTLAKE AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-03-29T15:35:33.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T15:35:33.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82191100606720400,-96.74989527006900000)
Unique Key
500t000000jDlbIAAS
21-00413234
Service Request Number: 21-00413234 • Address: 6207 ROYALTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00413234
Address
6207 ROYALTON DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-08T10:46:11.000
Updated Date
2023-06-09T01:40:15.000
Closed Date
2021-05-08T10:46:11.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89818148063397000,-96.79989503642103000)
Unique Key
500t000000ldCMgAAM
21-00148205
Service Request Number: 21-00148205 • Address: 3362 S EDGEFIELD AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00148205
Address
3362 S EDGEFIELD AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-17T22:18:24.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-02-17T22:18:24.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70643743746728000,-96.84419563824000000)
Unique Key
500t000000hBIWDAA4
20-01243180
Service Request Number: 20-01243180 • Address: JOHN W CARPENTER FWY SB & REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-01243180
Address
JOHN W CARPENTER FWY SB & REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-31T00:59:00.000
Status
Closed
Created Date
2020-12-29T15:21:20.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-29T15:21:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82735533788148500,-96.88610546540272000)
Unique Key
500t000000dzQVUAA2
20-01134928
Service Request Number: 20-01134928 • Address: 5100 BEEMAN AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01134928
Address
5100 BEEMAN AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-18T16:59:29.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2020-11-18T16:59:29.000
Outcome
Information Provided
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.78551470197408000,-96.74436811228910000)
Unique Key
500t000000bnVMdAAM
21-00885101
Service Request Number: 21-00885101 • Address: S HAMPTON RD & W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
21-00885101
Address
S HAMPTON RD & W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-08T00:59:00.000
Status
Closed
Created Date
2021-09-29T20:03:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-29T20:03:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.72035806953975000,-96.85709177877650000)
Unique Key
500t000000rlF7lAAE
21-00019582
Service Request Number: 21-00019582 • Address: 2710 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00019582
Address
2710 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T15:55:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T15:55:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80608739010316000,-96.81195335133187000)
Unique Key
500t000000edys9AAA
21-00827022
Service Request Number: 21-00827022 • Address: 3543 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00827022
Address
3543 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-11T00:59:00.000
Status
Closed
Created Date
2021-09-08T11:28:35.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T11:28:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90150774375057000,-96.85979696870312000)
Unique Key
500t000000qv5CtAAI
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