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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00792501
Service Request Number: 21-00792501 • Address: 522 AVENUE I, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00792501
Address
522 AVENUE I, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-08-27T08:18:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-27T08:18:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74367113119570400,-96.79063885832682000)
Unique Key
500t000000qV1z4AAC
21-00411553
Service Request Number: 21-00411553 • Address: 1300 OAK RIDGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00411553
Address
1300 OAK RIDGE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-14T23:59:00.000
Status
Closed
Created Date
2021-05-07T16:09:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-07T16:09:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73427054329443000,-96.66801387045928000)
Unique Key
500t000000ld2DQAAY
21-00158489
Service Request Number: 21-00158489 • Address: 6367 CEDAR RIDGE DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00158489
Address
6367 CEDAR RIDGE DR, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-03-09T00:59:00.000
Status
Closed
Created Date
2021-02-22T10:59:35.000
Updated Date
2023-06-09T02:21:21.000
Closed Date
2021-02-22T10:59:35.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.67340832251277000,-96.92568493865899000)
Unique Key
500t000000hCW8uAAG
21-00567906
Service Request Number: 21-00567906 • Address: 2000 CHALK HILL RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00567906
Address
2000 CHALK HILL RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-24T23:59:00.000
Status
Closed
Created Date
2021-06-21T12:24:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-21T12:24:40.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76813457422564000,-96.90238066051037000)
Unique Key
500t000000nORKrAAO
20-01092338
Service Request Number: 20-01092338 • Address: 4103 BENDWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01092338
Address
4103 BENDWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-12T00:59:00.000
Status
Closed
Created Date
2020-11-04T15:04:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-04T15:04:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(33.00949614021518000,-96.84018588963289000)
Unique Key
500t000000bkZ2VAAU
21-00586669
Service Request Number: 21-00586669 • Address: SPERRY ST & ELLSWORTH AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00586669
Address
SPERRY ST & ELLSWORTH AVE, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-26T23:59:00.000
Status
Closed
Created Date
2021-06-25T11:13:10.000
Updated Date
2023-06-12T01:19:34.000
Closed Date
2021-06-25T11:13:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83332910340461000,-96.74400534348965000)
Unique Key
500t000000nQayBAAS
21-00880781
Service Request Number: 21-00880781 • Address: 817 CORDOVA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
21-00880781
Address
817 CORDOVA ST, DALLAS, TX, 75223
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-09-27T15:01:25.000
Updated Date
2023-06-09T00:06:33.000
Closed Date
2021-09-27T15:01:25.000
Outcome
Work Could not be Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.80319322925378000,-96.74308790415111000)
Unique Key
500t000000rk1yiAAA
21-00416187
Service Request Number: 21-00416187 • Address: S BUCKNER BLVD & FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00416187
Address
S BUCKNER BLVD & FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-05-10T10:15:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-10T10:15:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77803010774637500,-96.68281678003578000)
Unique Key
500t000000ldafeAAA
21-00196158
Service Request Number: 21-00196158 • Address: 1644 CONNER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00196158
Address
1644 CONNER DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-04T15:44:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T15:44:05.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74036686443198000,-96.68090149904550000)
Unique Key
500t000000hoFTJAA2
21-00445710
Service Request Number: 21-00445710 • Address: 5896 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00445710
Address
5896 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-08T23:59:00.000
Status
Closed
Created Date
2021-05-18T10:24:49.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-05-18T10:24:49.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85932612007539400,-96.75375279986834000)
Unique Key
500t000000mARWKAA4
21-00845401
Service Request Number: 21-00845401 • Address: CREPE MYRTLE LN & LARKSPUR LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00845401
Address
CREPE MYRTLE LN & LARKSPUR LN, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-29T23:59:00.000
Status
Closed
Created Date
2021-09-14T12:48:01.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-14T12:48:01.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69699172458249000,-96.87282653353974000)
Unique Key
500t000000rImDEAA0
20-01218963
Service Request Number: 20-01218963 • Address: 3046 SILVERTON DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01218963
Address
3046 SILVERTON DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-12-20T18:49:51.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-20T18:49:51.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89950757537841500,-96.87669593334557000)
Unique Key
500t000000dHMewAAG
21-00195069
Service Request Number: 21-00195069 • Address: 8935 DAYTONIA AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00195069
Address
8935 DAYTONIA AVE, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-12T00:59:00.000
Status
Closed
Created Date
2021-03-04T13:01:11.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-03-04T13:01:11.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82146018452294000,-96.70506547825818000)
Unique Key
500t000000ho9MrAAI
21-00545038
Service Request Number: 21-00545038 • Address: 4517 N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00545038
Address
4517 N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-18T23:59:00.000
Status
Closed
Created Date
2021-06-15T10:24:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-15T10:24:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77968292716220000,-96.66557680107967000)
Unique Key
500t000000n124QAAQ
20-01028790
Service Request Number: 20-01028790 • Address: 12639 COIT RD, DALLAS, TX, 75251 • City Council District: 11
Service Request Number
20-01028790
Address
12639 COIT RD, DALLAS, TX, 75251
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-10-14T08:43:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-14T08:43:52.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92031456238963000,-96.76929432420927000)
Unique Key
500t000000aT5ciAAC
20-01169155
Service Request Number: 20-01169155 • Address: W JEFFERSON BLVD & S MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01169155
Address
W JEFFERSON BLVD & S MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-03T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-01T18:44:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-01T18:44:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74499789665776500,-96.84659923830944000)
Unique Key
500t000000caYEfAAM
21-00131265
Service Request Number: 21-00131265 • Address: 206 MELBA ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00131265
Address
206 MELBA ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-11T10:53:40.000
Updated Date
2023-06-09T02:35:28.000
Closed Date
2021-02-11T10:53:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74715885448960000,-96.82481930418574000)
Unique Key
500t000000gOq1PAAS
21-00015093
Service Request Number: 21-00015093 • Address: 149 S TRUNK AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00015093
Address
149 S TRUNK AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-13T00:59:00.000
Status
Closed
Created Date
2021-01-06T14:30:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-06T14:30:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78485375861991000,-96.77672674645694000)
Unique Key
500t000000e1ksoAAA
21-00311714
Service Request Number: 21-00311714 • Address: CEDAR VALLEY LN & SHADY GLEN LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00311714
Address
CEDAR VALLEY LN & SHADY GLEN LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-04-07T16:46:16.000
Updated Date
2023-06-09T01:58:06.000
Closed Date
2021-04-07T16:46:16.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.67710318351565000,-96.85052284992186000)
Unique Key
500t000000jwaRgAAI
21-00743560
Service Request Number: 21-00743560 • Address: 1051 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00743560
Address
1051 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-08-11T15:53:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T15:53:00.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77278062454209400,-96.79527577475686000)
Unique Key
500t000000pYtMGAA0
21-00073751
Service Request Number: 21-00073751 • Address: 5432 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00073751
Address
5432 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2021-01-25T12:56:27.000
Updated Date
2023-06-09T02:39:04.000
Closed Date
2021-01-25T12:56:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79267960994744000,-96.74844888892551000)
Unique Key
500t000000fcX7YAAU
21-00098674
Service Request Number: 21-00098674 • Address: 6100 HUDSON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00098674
Address
6100 HUDSON ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-07T23:59:00.000
Status
Closed
Created Date
2021-02-02T00:45:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-02T00:45:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81075128740300000,-96.76461758454579000)
Unique Key
500t000000gLTOdAAO
21-00630814
Service Request Number: 21-00630814 • Address: 2800 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00630814
Address
2800 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed
Created Date
2021-07-08T11:45:40.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-07-08T11:45:40.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80313770853276000,-96.80684579702740000)
Unique Key
500t000000o0VkjAAE
21-00351202
Service Request Number: 21-00351202 • Address: 2000 ROCK ISLAND ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00351202
Address
2000 ROCK ISLAND ST, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-04-20T12:44:06.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-20T12:44:06.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.75948853277030500,-96.79570324351029000)
Unique Key
500t000000kgqdPAAQ
21-00552101
Service Request Number: 21-00552101 • Address: RANDALL ST & MAPLE AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00552101
Address
RANDALL ST & MAPLE AVE, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-16T10:56:39.000
Updated Date
2023-06-12T01:22:12.000
Closed Date
2021-06-16T10:56:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79721259470662000,-96.80644699519610000)
Unique Key
500t000000n1oDhAAI
20-01210953
Service Request Number: 20-01210953 • Address: FIELDCREST DR & WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01210953
Address
FIELDCREST DR & WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-17T04:42:09.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-17T04:42:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Internal
Lat Long Value
(32.87882127904759000,-96.72324879895187000)
Unique Key
500t000000dGXxhAAG
21-00408554
Service Request Number: 21-00408554 • Address: PLANO RD & L B J FWY WB, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00408554
Address
PLANO RD & L B J FWY WB, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-10T23:59:00.000
Status
Closed
Created Date
2021-05-07T07:10:53.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-05-07T07:10:53.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88589408853431000,-96.70046272156269000)
Unique Key
500t000000lciAvAAI
21-00849339
Service Request Number: 21-00849339 • Address: 8900 ECHO VALLEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00849339
Address
8900 ECHO VALLEY DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-18T00:59:00.000
Status
Closed
Created Date
2021-09-15T12:21:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-15T12:21:12.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89957591779126000,-96.73900549662855000)
Unique Key
500t000000rJNDqAAO
20-01202215
Service Request Number: 20-01202215 • Address: 3115 ROCKBLUFF DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-01202215
Address
3115 ROCKBLUFF DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-12-14T13:35:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-14T13:35:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76447589971840600,-96.69427199865395000)
Unique Key
500t000000dFacBAAS
21-00238645
Service Request Number: 21-00238645 • Address: 3312 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00238645
Address
3312 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-03-17T12:42:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-17T12:42:06.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73474679011807000,-96.87486368952790000)
Unique Key
500t000000icR5TAAU
21-00632103
Service Request Number: 21-00632103 • Address: 1741 MAPLETON DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00632103
Address
1741 MAPLETON DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-07-08T15:21:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T15:21:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81987057615666000,-96.68571371969651000)
Unique Key
500t000000o0giJAAQ
21-00707988
Service Request Number: 21-00707988 • Address: 1701 KRAFT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00707988
Address
1701 KRAFT ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-07-31T23:40:34.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-31T23:40:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78423705167982000,-96.84641312958259000)
Unique Key
500t000000p8YeNAAU
21-00349001
Service Request Number: 21-00349001 • Address: 839 N MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00349001
Address
839 N MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-02T14:35:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-02T14:35:55.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.75283971156113000,-96.82675460968262000)
Unique Key
500t000000kgYHEAA2
21-00670767
Service Request Number: 21-00670767 • Address: 5106 BLANCHARD DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00670767
Address
5106 BLANCHARD DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed
Created Date
2021-07-20T18:16:09.000
Updated Date
2023-06-09T00:45:24.000
Closed Date
2021-07-20T18:16:09.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78846103618772000,-96.71117609406379000)
Unique Key
500t000000oNHndAAG
20-01180552
Service Request Number: 20-01180552 • Address: 6023 BURGUNDY RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-01180552
Address
6023 BURGUNDY RD, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-09T00:59:00.000
Status
Closed
Created Date
2020-12-05T12:40:28.000
Updated Date
2023-06-09T03:19:34.000
Closed Date
2020-12-05T12:40:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89728869913018000,-96.80303710794836000)
Unique Key
500t000000bM8vNAAS
20-01088153
Service Request Number: 20-01088153 • Address: 7219 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01088153
Address
7219 ABRAMS RD, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2020-11-03T11:46:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-03T11:46:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87636828715892000,-96.74172211107576000)
Unique Key
500t000000bkHZTAA2
20-01230552
Service Request Number: 20-01230552 • Address: 1900 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01230552
Address
1900 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed
Created Date
2020-12-23T18:06:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-23T18:06:22.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72508321995863000,-96.82037579704183000)
Unique Key
500t000000dyLjlAAE
21-00362986
Service Request Number: 21-00362986 • Address: 3217 GALAHAD DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00362986
Address
3217 GALAHAD DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-23T12:44:18.000
Updated Date
2023-06-09T01:29:56.000
Closed Date
2021-04-23T12:44:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89056619007253000,-96.86936437307483000)
Unique Key
500t000000kidXPAAY
21-00475809
Service Request Number: 21-00475809 • Address: 6969 MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00475809
Address
6969 MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-24T10:08:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-24T10:08:21.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98816350315975400,-96.78272981281738000)
Unique Key
500t000000mPAnzAAG
21-00773287
Service Request Number: 21-00773287 • Address: 7428 WHISPERING PINES DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00773287
Address
7428 WHISPERING PINES DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-20T14:27:08.000
Updated Date
2023-06-09T00:18:00.000
Closed Date
2021-08-20T14:27:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.96774274539886000,-96.77966084165932000)
Unique Key
500t000000pyPERAA2
21-00653416
Service Request Number: 21-00653416 • Address: 2726 DUVAL DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00653416
Address
2726 DUVAL DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-14T17:14:58.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-14T17:14:58.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74301451897420000,-96.86431116236359000)
Unique Key
500t000000oKaryAAC
20-01129098
Service Request Number: 20-01129098 • Address: 1847 FULLER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01129098
Address
1847 FULLER DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-23T00:59:00.000
Status
Closed
Created Date
2020-11-17T11:50:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-17T11:50:26.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.83427204795839000,-96.68358060033911000)
Unique Key
500t000000bn3eRAAQ
21-00007932
Service Request Number: 21-00007932 • Address: 1300 HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00007932
Address
1300 HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-01-04T18:54:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-04T18:54:01.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73428453427910000,-96.67422322906823000)
Unique Key
500t000000e0xySAAQ
21-00355525
Service Request Number: 21-00355525 • Address: 2119 NANTUCKET VILLAGE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00355525
Address
2119 NANTUCKET VILLAGE DR, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed
Created Date
2021-04-21T14:18:06.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T14:18:06.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74893989608418000,-96.64638248843520000)
Unique Key
500t000000khZwzAAE
21-00390783
Service Request Number: 21-00390783 • Address: 2326 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00390783
Address
2326 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-29T14:00:59.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-04-29T14:00:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.70589139876735600,-96.79097994219707000)
Unique Key
500t000000lBVbCAAW
21-00840556
Service Request Number: 21-00840556 • Address: 5942 TREE SHADOW TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00840556
Address
5942 TREE SHADOW TRL, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T10:48:07.000
Updated Date
2023-06-09T00:10:32.000
Closed Date
2021-09-13T10:48:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00397265152871000,-96.80519194251410000)
Unique Key
500t000000qx57FAAQ
21-00298146
Service Request Number: 21-00298146 • Address: 10092 WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00298146
Address
10092 WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-04-03T13:53:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-03T13:53:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88591617471252000,-96.73058697886997000)
Unique Key
500t000000jvJ7qAAE
21-00620802
Service Request Number: 21-00620802 • Address: 10111 IVYGATE CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00620802
Address
10111 IVYGATE CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-07-06T08:57:04.000
Updated Date
2023-06-12T01:11:06.000
Closed Date
2021-07-06T08:57:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88613949079500000,-96.71502713181765000)
Unique Key
500t000000nzAUEAA2
21-00686541
Service Request Number: 21-00686541 • Address: 6450 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00686541
Address
6450 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-07-26T08:38:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T08:38:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87444941551902000,-96.79427559715617000)
Unique Key
500t000000ool7lAAA
21-00591599
Service Request Number: 21-00591599 • Address: 3302 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00591599
Address
3302 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-30T23:59:00.000
Status
Closed
Created Date
2021-06-27T12:30:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-27T12:30:10.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82054598941013000,-96.81924179100100000)
Unique Key
500t000000lYpWyAAK
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