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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
20-01124439
Service Request Number: 20-01124439 • Address: 4866 HAZELHURST LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01124439
Address
4866 HAZELHURST LN, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-18T00:59:00.000
Status
Closed
Created Date
2020-11-16T10:25:03.000
Updated Date
2023-06-09T03:15:26.000
Closed Date
2020-11-16T10:25:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78322096083006400,-96.70817532480537000)
Unique Key
500t000000bmgNaAAI
21-00633005
Service Request Number: 21-00633005 • Address: 5008 MILAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00633005
Address
5008 MILAM ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-08T18:45:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-08T18:45:40.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81674123739989000,-96.78639349615010000)
Unique Key
500t000000o0n3xAAA
20-01162707
Service Request Number: 20-01162707 • Address: 1936 MOUNTAIN CREEK PKWY, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-01162707
Address
1936 MOUNTAIN CREEK PKWY, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-11-30T11:10:38.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-11-30T11:10:38.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.72040242068386000,-96.92481188721150000)
Unique Key
500t000000cZrHyAAK
21-00394042
Service Request Number: 21-00394042 • Address: W LAURELAND RD & W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00394042
Address
W LAURELAND RD & W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-09T23:59:00.000
Status
Closed
Created Date
2021-05-03T17:11:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T17:11:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.67465096952073000,-96.83175441494187000)
Unique Key
500t000000lBrYgAAK
21-00298819
Service Request Number: 21-00298819 • Address: 181 WOODALL RODGERS FWY WB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00298819
Address
181 WOODALL RODGERS FWY WB, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-05T23:59:00.000
Status
Closed
Created Date
2021-04-04T06:53:15.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-04-04T06:53:15.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78137543618459000,-96.81860301265618000)
Unique Key
500t000000jvMBGAA2
21-00881979
Service Request Number: 21-00881979 • Address: 6923 OVERLOOK DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00881979
Address
6923 OVERLOOK DR, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-09-28T10:52:06.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-09-28T10:52:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76970053225536000,-96.70135328561227000)
Unique Key
500t000000rkOBzAAM
20-01077787
Service Request Number: 20-01077787 • Address: 1900 LONE STAR DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01077787
Address
1900 LONE STAR DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-29T18:03:04.000
Updated Date
2023-06-09T03:27:07.000
Closed Date
2020-10-29T18:03:04.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77270448206181000,-96.85778886288102000)
Unique Key
500t000000bjabzAAA
21-00126942
Service Request Number: 21-00126942 • Address: 7550 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00126942
Address
7550 S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed
Created Date
2021-02-10T11:07:44.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-02-10T11:07:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.65567656991933600,-96.85696467312505000)
Unique Key
500t000000gOOGGAA4
21-00396369
Service Request Number: 21-00396369 • Address: 154 BON AIRE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00396369
Address
154 BON AIRE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed
Created Date
2021-05-04T11:09:24.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-05-04T11:09:24.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86285406759627400,-96.70553728562929000)
Unique Key
500t000000lC9b2AAC
21-00252517
Service Request Number: 21-00252517 • Address: 5400 2ND AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00252517
Address
5400 2ND AVE, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-03-22T10:45:04.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-22T10:45:04.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.75400443077604000,-96.73604391387332000)
Unique Key
500t000000jBP5yAAG
21-00243961
Service Request Number: 21-00243961 • Address: TOWER TRL & CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00243961
Address
TOWER TRL & CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-03-18T15:45:50.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-18T15:45:50.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90579781571004000,-96.87056676849731000)
Unique Key
500t000000id0HBAAY
21-00213294
Service Request Number: 21-00213294 • Address: 3200 S RAVINIA DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00213294
Address
3200 S RAVINIA DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-09T14:45:47.000
Updated Date
2026-08-07T13:56:08.000
Closed Date
2021-03-09T14:45:47.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70480588364765000,-96.87013011017964000)
Unique Key
500t000000ia1OvAAI
21-00048125
Service Request Number: 21-00048125 • Address: 1708 OLDFIELD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00048125
Address
1708 OLDFIELD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-15T17:28:13.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-15T17:28:13.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74166080713793000,-96.69868194329325000)
Unique Key
500t000000eguU5AAI
21-00174179
Service Request Number: 21-00174179 • Address: 866 CORINTH ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00174179
Address
866 CORINTH ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed
Created Date
2021-02-25T20:43:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-25T20:43:36.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76370649201182000,-96.79078388226294000)
Unique Key
500t000000hlohxAAA
20-01237046
Service Request Number: 20-01237046 • Address: 1919 ASHBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01237046
Address
1919 ASHBY ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-02T00:59:00.000
Status
Closed
Created Date
2020-12-28T11:40:42.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-28T11:40:42.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80388705025150400,-96.78346778108254000)
Unique Key
500t000000dyt5vAAA
21-00067551
Service Request Number: 21-00067551 • Address: 11824 WEBB CHAPEL RD, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
21-00067551
Address
11824 WEBB CHAPEL RD, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-21T23:02:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-21T23:02:48.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.91014395022663000,-96.87259726427673000)
Unique Key
500t000000fbj2vAAA
21-00639134
Service Request Number: 21-00639134 • Address: 4406 SOMERVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00639134
Address
4406 SOMERVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-07-11T11:16:57.000
Updated Date
2026-08-07T13:25:59.000
Closed Date
2021-07-11T11:16:57.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84020702642358000,-96.76229207303795000)
Unique Key
500t000000o1gjYAAQ
21-00308705
Service Request Number: 21-00308705 • Address: 2920 SAN LUCAS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00308705
Address
2920 SAN LUCAS AVE, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-03T13:42:59.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-03T13:42:59.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83113180148960500,-96.66517094704295000)
Unique Key
500t000000jwKhkAAE
21-00390792
Service Request Number: 21-00390792 • Address: 4944 FOREST BEND RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00390792
Address
4944 FOREST BEND RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed
Created Date
2021-05-03T09:33:05.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T09:33:05.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.92290562285858600,-96.82410092712878000)
Unique Key
500t000000lBVg7AAG
21-00240885
Service Request Number: 21-00240885 • Address: 2940 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00240885
Address
2940 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-17T22:29:31.000
Updated Date
2023-06-09T02:08:24.000
Closed Date
2021-03-17T22:29:31.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77865743863364000,-96.86938601801080000)
Unique Key
500t000000icggFAAQ
21-00688136
Service Request Number: 21-00688136 • Address: 3214 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00688136
Address
3214 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-28T23:59:00.000
Status
Closed
Created Date
2021-07-26T12:46:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-26T12:46:54.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82665231231493400,-96.74002014802340000)
Unique Key
500t000000ooyEZAAY
21-00720086
Service Request Number: 21-00720086 • Address: 2400 56TH ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00720086
Address
2400 56TH ST, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-04T15:19:25.000
Updated Date
2023-06-09T00:37:06.000
Closed Date
2021-08-04T15:19:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68659082573828600,-96.78270278176839000)
Unique Key
500t000000pASkdAAG
21-00834063
Service Request Number: 21-00834063 • Address: 4433 RUSHING RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
21-00834063
Address
4433 RUSHING RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed
Created Date
2021-09-10T10:00:44.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-09-10T10:00:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(33.00961270982653400,-96.83478256040348000)
Unique Key
500t000000qwAdNAAU
21-00885310
Service Request Number: 21-00885310 • Address: 1442 COLTVIEW PL, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00885310
Address
1442 COLTVIEW PL, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-12-31T00:59:00.000
Status
Closed
Created Date
2021-09-30T01:14:20.000
Updated Date
2023-06-09T00:07:17.000
Closed Date
2021-09-30T01:14:20.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67429176585475400,-96.58769502887364000)
Unique Key
500t000000rlHUNAA2
20-01145269
Service Request Number: 20-01145269 • Address: MORRIS ST & SYLVAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-01145269
Address
MORRIS ST & SYLVAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-24T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-22T20:40:33.000
Updated Date
2023-06-09T03:21:50.000
Closed Date
2020-11-22T20:40:33.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78388295820947500,-96.83588918347556000)
Unique Key
500t000000cYQRlAAO
21-00511873
Service Request Number: 21-00511873 • Address: 1011 REGAL ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00511873
Address
1011 REGAL ROW, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-06-06T14:54:58.000
Updated Date
2023-06-09T01:06:35.000
Closed Date
2021-06-06T14:54:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82606983472601000,-96.88835618932458000)
Unique Key
500t000000mjv0lAAA
21-00117438
Service Request Number: 21-00117438 • Address: SHILOH RD & FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00117438
Address
SHILOH RD & FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-09T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-07T15:14:59.000
Updated Date
2023-06-09T02:29:07.000
Closed Date
2021-02-07T15:14:59.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84101538899151000,-96.66632339933909000)
Unique Key
500t000000gNNtJAAW
21-00369394
Service Request Number: 21-00369394 • Address: 3919 SCHOFIELD DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00369394
Address
3919 SCHOFIELD DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-25T18:00:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-25T18:00:15.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78988489221561000,-96.89455895519137000)
Unique Key
500t000000l8hNdAAI
20-01143859
Service Request Number: 20-01143859 • Address: 10249 AUDELIA RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-01143859
Address
10249 AUDELIA RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-17T00:59:00.000
Status
Closed
Created Date
2020-11-21T15:21:06.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-21T15:21:06.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88919082932627400,-96.71800159226814000)
Unique Key
500t000000cYIMtAAO
21-00829642
Service Request Number: 21-00829642 • Address: 7909 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00829642
Address
7909 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-12T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-08T21:36:40.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-08T21:36:40.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.94012969589516000,-96.77029613942706000)
Unique Key
500t000000qvUtbAAE
21-00282251
Service Request Number: 21-00282251 • Address: N CENTRAL EXPY SB & ROYAL LN, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
21-00282251
Address
N CENTRAL EXPY SB & ROYAL LN, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-31T23:59:00.000
Status
Closed
Created Date
2021-03-30T11:03:01.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-30T11:03:01.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89874147547299500,-96.76921297909458000)
Unique Key
500t000000jE1dCAAS
20-01174461
Service Request Number: 20-01174461 • Address: 10264 TIMBER TRAIL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01174461
Address
10264 TIMBER TRAIL DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-12-03T11:22:37.000
Updated Date
2023-06-09T03:16:56.000
Closed Date
2020-12-03T11:22:37.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88611078972919000,-96.85746813287278000)
Unique Key
500t000000cb6r4AAA
20-01081087
Service Request Number: 20-01081087 • Address: 4130 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01081087
Address
4130 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-30T18:15:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-30T18:15:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83574003769128000,-96.74336975485542000)
Unique Key
500t000000bjm48AAA
20-01100361
Service Request Number: 20-01100361 • Address: 1300 N CARROLL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01100361
Address
1300 N CARROLL AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-11-21T00:59:00.000
Status
Closed
Created Date
2020-11-06T19:07:43.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-06T19:07:43.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79936221909623000,-96.77646461628596000)
Unique Key
500t000000bl2M0AAI
21-00712515
Service Request Number: 21-00712515 • Address: 1100 COMMERCE ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
21-00712515
Address
1100 COMMERCE ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-08-02T17:10:53.000
Updated Date
2023-06-09T00:50:38.000
Closed Date
2021-08-02T17:10:53.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77910097681729000,-96.80215928034774000)
Unique Key
500t000000p9HJiAAM
21-00506474
Service Request Number: 21-00506474 • Address: 6800 FOREST LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00506474
Address
6800 FOREST LN, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-02T23:59:00.000
Status
Closed
Created Date
2021-06-04T10:48:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T10:48:41.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.90949492381280000,-96.78832489047228000)
Unique Key
500t000000mjOgFAAU
21-00790464
Service Request Number: 21-00790464 • Address: 806 THOMASSON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00790464
Address
806 THOMASSON DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T12:53:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T12:53:55.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75593384393703000,-96.83564062349343000)
Unique Key
500t000000qUbSTAA0
21-00720896
Service Request Number: 21-00720896 • Address: PLEASANT DR & ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00720896
Address
PLEASANT DR & ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-05T23:59:00.000
Status
Closed
Created Date
2021-08-04T18:15:44.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-04T18:15:44.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71968773126809500,-96.67942542580377000)
Unique Key
500t000000pAZKMAA4
21-00012468
Service Request Number: 21-00012468 • Address: 4638 SHADYWOOD LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00012468
Address
4638 SHADYWOOD LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-08T00:59:00.000
Status
Closed
Created Date
2021-01-05T18:46:18.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-05T18:46:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86285123579546000,-96.82916608600222000)
Unique Key
500t000000e1RCSAA2
21-00426207
Service Request Number: 21-00426207 • Address: 4235 ROBERTSON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00426207
Address
4235 ROBERTSON DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-05-12T13:11:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-12T13:11:56.000
Outcome
No Action Required
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.67392051583868000,-96.74983343571850000)
Unique Key
500t000000lenojAAA
21-00175904
Service Request Number: 21-00175904 • Address: 2600 LOMBARDY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00175904
Address
2600 LOMBARDY LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T12:13:26.000
Updated Date
2023-06-09T02:19:14.000
Closed Date
2021-02-26T12:13:26.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86645465679485000,-96.89047096103417000)
Unique Key
500t000000hm1fQAAQ
20-01210207
Service Request Number: 20-01210207 • Address: HIDDEN VALLEY DR & QUARTET DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01210207
Address
HIDDEN VALLEY DR & QUARTET DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-19T00:59:00.000
Status
Closed
Created Date
2020-12-16T16:37:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-16T16:37:27.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66744158097511000,-96.80275035572699000)
Unique Key
500t000000dGS4nAAG
21-00222096
Service Request Number: 21-00222096 • Address: 4159 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00222096
Address
4159 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-12T10:59:12.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-12T10:59:12.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81945628547582000,-96.80460622805614000)
Unique Key
500t000000iasRZAAY
21-00169565
Service Request Number: 21-00169565 • Address: 5131 VANDERBILT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00169565
Address
5131 VANDERBILT AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-26T00:59:00.000
Status
Closed
Created Date
2021-02-24T18:05:34.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-02-24T18:05:34.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82454666595752000,-96.78368246859914000)
Unique Key
500t000000hlIMrAAM
21-00486475
Service Request Number: 21-00486475 • Address: 2508 WORTHINGTON ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00486475
Address
2508 WORTHINGTON ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-05-28T22:37:10.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-28T22:37:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79750175826171000,-96.79977168881783000)
Unique Key
500t000000mh8DcAAI
21-00072959
Service Request Number: 21-00072959 • Address: S MARSALIS AVE & E FIVE MILE PKWY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00072959
Address
S MARSALIS AVE & E FIVE MILE PKWY, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-25T11:11:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-25T11:11:09.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.68684569698302000,-96.81453511446017000)
Unique Key
500t000000fcR99AAE
20-01105881
Service Request Number: 20-01105881 • Address: 3623 PRINCESS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01105881
Address
3623 PRINCESS LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-15T00:59:00.000
Status
Closed
Created Date
2020-11-09T16:44:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-09T16:44:14.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89244843790075000,-96.85840461378189000)
Unique Key
500t000000blQf3AAE
20-01187707
Service Request Number: 20-01187707 • Address: 1500 MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-01187707
Address
1500 MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-08T14:57:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-08T14:57:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73910324913514000,-96.80004367838367000)
Unique Key
500t000000bMyrbAAC
21-00444456
Service Request Number: 21-00444456 • Address: 13800 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00444456
Address
13800 DALLAS NORTH TOLLWAY NB, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T22:28:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-17T22:28:45.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.93493273537038000,-96.82178723301670000)
Unique Key
500t000000mAJ5yAAG
21-00358784
Service Request Number: 21-00358784 • Address: 4527 BLUFFVIEW BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00358784
Address
4527 BLUFFVIEW BLVD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-21T08:45:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-21T08:45:11.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.85719567625446000,-96.83235195768881000)
Unique Key
500t000000ki2LqAAI
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