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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00467678
Service Request Number: 21-00467678 • Address: CROMWELL DR & FOREST LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00467678
Address
CROMWELL DR & FOREST LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-25T23:59:00.000
Status
Closed
Created Date
2021-05-24T14:57:25.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-24T14:57:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90957133898492500,-96.86400275809348000)
Unique Key
500t000000mN8XwAAK
20-01028028
Service Request Number: 20-01028028 • Address: 1499 MAIN ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01028028
Address
1499 MAIN ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-10-27T23:59:00.000
Status
Closed
Created Date
2020-10-13T17:02:19.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-10-13T17:02:19.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78063149594496000,-96.79958739848150000)
Unique Key
500t000000aT0cbAAC
21-00430247
Service Request Number: 21-00430247 • Address: 1900 N MASTERS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00430247
Address
1900 N MASTERS DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-14T23:59:00.000
Status
Closed
Created Date
2021-05-13T12:14:58.000
Updated Date
2023-06-09T01:36:32.000
Closed Date
2021-05-13T12:14:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74469020762038000,-96.64804891062116000)
Unique Key
500t000000lfGaLAAU
21-00372766
Service Request Number: 21-00372766 • Address: 6815 ROBIN WILLOW CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00372766
Address
6815 ROBIN WILLOW CT, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-30T23:59:00.000
Status
Closed
Created Date
2021-04-27T11:13:45.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-27T11:13:45.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.96884479046991000,-96.79225002503080000)
Unique Key
500t000000l96r8AAA
21-00512208
Service Request Number: 21-00512208 • Address: 5602 KIWANIS RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00512208
Address
5602 KIWANIS RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-06T18:45:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-06T18:45:03.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67893386627455500,-96.93390637993502000)
Unique Key
500t000000mjwy8AAA
21-00638754
Service Request Number: 21-00638754 • Address: N BAGLEY ST & W DAVIS ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00638754
Address
N BAGLEY ST & W DAVIS ST, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-10T21:28:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-10T21:28:18.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74971255980357000,-96.91274387705724000)
Unique Key
500t000000o1b6GAAQ
21-00087822
Service Request Number: 21-00087822 • Address: N HAMPTON RD & W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00087822
Address
N HAMPTON RD & W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-30T00:59:00.000
Status
Closed
Created Date
2021-01-28T17:50:04.000
Updated Date
2023-06-09T02:43:01.000
Closed Date
2021-01-28T17:50:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74750725604315000,-96.85699153539495000)
Unique Key
500t000000feEELAA2
21-00798581
Service Request Number: 21-00798581 • Address: 1531 OAK VISTA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00798581
Address
1531 OAK VISTA DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-29T20:44:01.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-29T20:44:01.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68274170712225400,-96.84724588195078000)
Unique Key
500t000000qVzKyAAK
21-00480253
Service Request Number: 21-00480253 • Address: 1310 EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00480253
Address
1310 EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-27T12:48:10.000
Updated Date
2023-06-09T01:01:28.000
Closed Date
2021-05-27T12:48:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84219715969417000,-96.68935201562243000)
Unique Key
500t000000mPh9bAAC
21-00129491
Service Request Number: 21-00129491 • Address: 7644 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00129491
Address
7644 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-02-10T17:41:33.000
Updated Date
2023-06-09T02:35:11.000
Closed Date
2021-02-10T17:41:33.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73735955447108400,-96.69076634787290000)
Unique Key
500t000000gOcArAAK
21-00210665
Service Request Number: 21-00210665 • Address: 1600 SANTA FE AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00210665
Address
1600 SANTA FE AVE, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-11T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-09T12:48:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-09T12:48:10.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76561217212547000,-96.78332524700687000)
Unique Key
500t000000iZjmOAAS
21-00547527
Service Request Number: 21-00547527 • Address: 2812 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00547527
Address
2812 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-15T11:46:19.000
Updated Date
2023-06-12T01:17:55.000
Closed Date
2021-06-15T11:46:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70657034282542000,-96.77430406052338000)
Unique Key
500t000000n1JooAAE
20-01188866
Service Request Number: 20-01188866 • Address: 312 W PEMBROKE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01188866
Address
312 W PEMBROKE AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-11T00:59:00.000
Status
Closed
Created Date
2020-12-08T18:49:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-08T18:49:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.73834292061728000,-96.82721147756128000)
Unique Key
500t000000bN5kFAAS
21-00273127
Service Request Number: 21-00273127 • Address: 325 S ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00273127
Address
325 S ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-03-26T20:26:36.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-26T20:26:36.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77946149274832500,-96.79675676996996000)
Unique Key
500t000000jDC8RAAW
21-00255681
Service Request Number: 21-00255681 • Address: 1501 N WALTON WALKER BLVD SB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00255681
Address
1501 N WALTON WALKER BLVD SB, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-24T23:59:00.000
Status
Closed
Created Date
2021-03-23T07:58:32.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-23T07:58:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76146661788058000,-96.91650731273182000)
Unique Key
500t000000jBjTeAAK
21-00399339
Service Request Number: 21-00399339 • Address: 3619 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00399339
Address
3619 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-04T14:27:01.000
Updated Date
2023-06-09T01:48:12.000
Closed Date
2021-05-04T14:27:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77163832582538600,-96.75495829785350000)
Unique Key
500t000000lCTRyAAO
21-00868069
Service Request Number: 21-00868069 • Address: 10498 COUNTRY CLUB DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00868069
Address
10498 COUNTRY CLUB DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-06T23:59:00.000
Status
Closed
Created Date
2021-09-22T07:51:34.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-09-22T07:51:34.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85754841181070000,-96.70092088325904000)
Unique Key
500t000000rhfmuAAA
21-00822985
Service Request Number: 21-00822985 • Address: 10554 COX LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00822985
Address
10554 COX LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-09-07T11:43:33.000
Updated Date
2023-06-09T00:26:13.000
Closed Date
2021-09-07T11:43:33.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.89129334920108500,-96.85411524463363000)
Unique Key
500t000000quUQaAAM
21-00833001
Service Request Number: 21-00833001 • Address: 10209 LAKEMERE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00833001
Address
10209 LAKEMERE DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-09T14:37:52.000
Updated Date
2023-06-09T00:30:49.000
Closed Date
2021-09-09T14:37:52.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87514065122499600,-96.70838197093619000)
Unique Key
500t000000qvzNxAAI
21-00279489
Service Request Number: 21-00279489 • Address: 3300 S COCKRELL HILL RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00279489
Address
3300 S COCKRELL HILL RD, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-29T15:40:10.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-29T15:40:10.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.70387347300559000,-96.89130994744652000)
Unique Key
500t000000jDlxxAAC
21-00452823
Service Request Number: 21-00452823 • Address: 805 E HOBSON AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00452823
Address
805 E HOBSON AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-23T23:59:00.000
Status
Closed
Created Date
2021-05-19T16:00:29.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-19T16:00:29.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71509637428495000,-96.81308081443585000)
Unique Key
500t000000mBDsvAAG
21-00354956
Service Request Number: 21-00354956 • Address: 8459 DOUGLAS AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00354956
Address
8459 DOUGLAS AVE, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-04-21T12:15:03.000
Updated Date
2026-08-07T13:30:46.000
Closed Date
2021-04-21T12:15:03.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86521453813387000,-96.80879047902343000)
Unique Key
500t000000khSqvAAE
20-01032580
Service Request Number: 20-01032580 • Address: 7761 PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01032580
Address
7761 PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed
Created Date
2020-10-14T17:26:08.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-14T17:26:08.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.87196734532218000,-96.77426297756290000)
Unique Key
500t000000aTGfuAAG
21-00807991
Service Request Number: 21-00807991 • Address: 3600 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
21-00807991
Address
3600 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-09-01T11:58:56.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-01T11:58:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.69991160911092000,-96.83984688696079000)
Unique Key
500t000000qXKHEAA4
20-01052742
Service Request Number: 20-01052742 • Address: ROUNDROCK RD & MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-01052742
Address
ROUNDROCK RD & MEANDERING WAY, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-21T08:05:00.000
Updated Date
2023-06-09T03:41:24.000
Closed Date
2020-10-21T08:05:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95585477660970500,-96.77860953249535000)
Unique Key
500t000000aUW5vAAG
21-00878597
Service Request Number: 21-00878597 • Address: LEMMON AVE & WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00878597
Address
LEMMON AVE & WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-26T11:06:41.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-09-26T11:06:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81678742792675500,-96.81137030783827000)
Unique Key
500t000000rjWWxAAM
20-00989479
Service Request Number: 20-00989479 • Address: W MOCKINGBIRD LN & CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00989479
Address
W MOCKINGBIRD LN & CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-03T23:59:00.000
Status
Closed
Created Date
2020-10-02T00:36:16.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-10-02T00:36:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83239299807597000,-96.83904332029440000)
Unique Key
500t000000Zl3YvAAJ
21-00338506
Service Request Number: 21-00338506 • Address: 9600 WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00338506
Address
9600 WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-04-15T17:32:10.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-15T17:32:10.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87737081756921000,-96.72902758870454000)
Unique Key
500t000000jzCQVAA2
21-00337195
Service Request Number: 21-00337195 • Address: 10998 SHADY TRL, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00337195
Address
10998 SHADY TRL, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-05T23:59:00.000
Status
Closed
Created Date
2021-04-15T13:29:14.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-04-15T13:29:14.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88104210379990000,-96.89019598368897000)
Unique Key
500t000000jz4lvAAA
21-00779333
Service Request Number: 21-00779333 • Address: 10079 LA PRADA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00779333
Address
10079 LA PRADA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-17T00:59:00.000
Status
Closed
Created Date
2021-08-23T14:02:28.000
Updated Date
2023-06-09T00:19:04.000
Closed Date
2021-08-23T14:02:28.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82796109948823000,-96.65864562824989000)
Unique Key
500t000000pzM7aAAE
21-00486367
Service Request Number: 21-00486367 • Address: 2943 DOTHAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00486367
Address
2943 DOTHAN LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-04T23:59:00.000
Status
Closed
Created Date
2021-05-28T20:46:48.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-28T20:46:48.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.89796875869293000,-96.87956211982502000)
Unique Key
500t000000mh7ZNAAY
21-00188659
Service Request Number: 21-00188659 • Address: 2724 EASTER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00188659
Address
2724 EASTER AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-01T10:47:26.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-01T10:47:26.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.71454571070896000,-96.79730492287513000)
Unique Key
500t000000hnXfuAAE
21-00780664
Service Request Number: 21-00780664 • Address: 5439 2ND AVE, DALLAS, TX, 75217 • City Council District: 7
Service Request Number
21-00780664
Address
5439 2ND AVE, DALLAS, TX, 75217
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T18:29:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T18:29:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75127017802822000,-96.73344319528377000)
Unique Key
500t000000pzXs5AAE
21-00379474
Service Request Number: 21-00379474 • Address: 7305 WILLIAMSWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00379474
Address
7305 WILLIAMSWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-28T17:50:24.000
Updated Date
2023-06-09T01:41:19.000
Closed Date
2021-04-28T17:50:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.99600261460668000,-96.77822644562234000)
Unique Key
500t000000l9yVbAAI
20-00989431
Service Request Number: 20-00989431 • Address: 11627 COTILLION DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00989431
Address
11627 COTILLION DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-08T00:59:00.000
Status
Closed
Created Date
2020-10-01T22:35:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-01T22:35:27.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85155730077046000,-96.65748380964604000)
Unique Key
500t000000Zl3OyAAJ
20-01082223
Service Request Number: 20-01082223 • Address: 5546 EMERSON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-01082223
Address
5546 EMERSON AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-07T00:59:00.000
Status
Closed
Created Date
2020-10-31T20:16:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-31T20:16:27.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84636506876882000,-96.81536797904559000)
Unique Key
500t000000bjpuBAAQ
21-00804309
Service Request Number: 21-00804309 • Address: 8800 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00804309
Address
8800 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-03T23:59:00.000
Status
Closed
Created Date
2021-08-31T12:57:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-31T12:57:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71942236839260000,-96.66945199195004000)
Unique Key
500t000000qWn1lAAC
21-00344769
Service Request Number: 21-00344769 • Address: 8726 LAPANTO LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00344769
Address
8726 LAPANTO LN, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-04-18T21:24:04.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-04-18T21:24:04.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75687868835172600,-96.67198625946482000)
Unique Key
500t000000kft1RAAQ
21-00008362
Service Request Number: 21-00008362 • Address: 2802 WOODALL RODGERS SERV WB, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
21-00008362
Address
2802 WOODALL RODGERS SERV WB, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed
Created Date
2021-01-05T00:33:09.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-01-05T00:33:09.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79434799423554400,-96.79572535455357000)
Unique Key
500t000000e11CTAAY
20-01027031
Service Request Number: 20-01027031 • Address: 7335 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-01027031
Address
7335 ABRAMS RD, DALLAS, TX, 75231
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-10-13T14:41:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-13T14:41:04.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Email
Lat Long Value
(32.87854457121052000,-96.74172898566320000)
Unique Key
500t000000aSxohAAC
21-00444391
Service Request Number: 21-00444391 • Address: 9550 ALTA MIRA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00444391
Address
9550 ALTA MIRA DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T14:18:40.000
Updated Date
2023-06-09T00:56:43.000
Closed Date
2021-05-17T14:18:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82874853247287000,-96.69597088603452000)
Unique Key
500t000000mAIL7AAO
20-01195324
Service Request Number: 20-01195324 • Address: 912 COMMERCE ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-01195324
Address
912 COMMERCE ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-02T00:59:00.000
Status
Closed
Created Date
2020-12-11T04:34:39.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2020-12-11T04:34:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.77880912905467000,-96.80394462426263000)
Unique Key
500t000000bNrfVAAS
21-00566133
Service Request Number: 21-00566133 • Address: 15601 PRESTON RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00566133
Address
15601 PRESTON RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-22T23:59:00.000
Status
Closed
Created Date
2021-06-21T08:46:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-21T08:46:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95971309008556500,-96.80476799883932000)
Unique Key
500t000000nOI6kAAG
21-00071191
Service Request Number: 21-00071191 • Address: 931 BRIDGET DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00071191
Address
931 BRIDGET DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-01-24T00:11:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-24T00:11:15.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84228593744886000,-96.70233403255054000)
Unique Key
500t000000fc88mAAA
21-00746785
Service Request Number: 21-00746785 • Address: S WESTMORELAND RD & GIBSONDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00746785
Address
S WESTMORELAND RD & GIBSONDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-15T23:59:00.000
Status
Closed
Created Date
2021-08-12T14:44:24.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-08-12T14:44:24.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73785092106043000,-96.87430888932322000)
Unique Key
500t000000pZRTAAA4
21-00791188
Service Request Number: 21-00791188 • Address: 6600 LAKEWOOD BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00791188
Address
6600 LAKEWOOD BLVD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-26T10:58:39.000
Updated Date
2023-06-09T00:30:32.000
Closed Date
2021-08-26T10:58:39.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81825077829993400,-96.74983809859714000)
Unique Key
500t000000qUmyhAAC
21-00215284
Service Request Number: 21-00215284 • Address: 7612 ANTOINETTE ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00215284
Address
7612 ANTOINETTE ST, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-03T23:59:00.000
Status
Closed
Created Date
2021-03-10T14:35:54.000
Updated Date
2023-06-09T02:14:19.000
Closed Date
2021-03-10T14:35:54.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.71413346276920000,-96.69107066069040000)
Unique Key
500t000000iaEM9AAM
21-00524362
Service Request Number: 21-00524362 • Address: 1722 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
21-00524362
Address
1722 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T20:03:50.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-03T20:03:50.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76164837266872000,-96.79670426399173000)
Unique Key
500t000000mymqsAAA
21-00269141
Service Request Number: 21-00269141 • Address: 490 N AKARD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00269141
Address
490 N AKARD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-08T23:59:00.000
Status
Closed
Created Date
2021-03-25T22:57:40.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-25T22:57:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78359130395282500,-96.80036757507163000)
Unique Key
500t000000jCsjtAAC
20-01176304
Service Request Number: 20-01176304 • Address: 15300 SEAGOVILLE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01176304
Address
15300 SEAGOVILLE RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-18T00:59:00.000
Status
Closed
Created Date
2020-12-03T20:53:44.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-12-03T20:53:44.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68677863835817000,-96.58776258028605000)
Unique Key
500t000000cbICSAA2
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