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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00017174
Service Request Number: 21-00017174 • Address: COIT RD & BELT LINE RD, DALLAS, TX, 75248 • Department: Transportation and Public Works Department
Service Request Number
21-00017174
Address
COIT RD & BELT LINE RD, DALLAS, TX, 75248
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-09T00:59:00.000
Status
Closed
Created Date
2021-01-07T09:57:06.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-01-07T09:57:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95100221004071000,-96.76902315736744000)
Unique Key
500t000000e1zxkAAA
21-00244753
Service Request Number: 21-00244753 • Address: S MALCOLM X BLVD & AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00244753
Address
S MALCOLM X BLVD & AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-18T14:37:28.000
Updated Date
2023-06-09T02:08:50.000
Closed Date
2021-03-18T14:37:28.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77169937835838000,-96.77156026915186000)
Unique Key
500t000000id5GcAAI
21-00399449
Service Request Number: 21-00399449 • Address: 7111 ROBIN RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00399449
Address
7111 ROBIN RD, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-03T14:43:24.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-03T14:43:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.84343752594968000,-96.82316610171257000)
Unique Key
500t000000lCVUSAA4
20-01132114
Service Request Number: 20-01132114 • Address: 8398 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-01132114
Address
8398 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-23T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-17T15:35:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-17T15:35:31.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88319633824665000,-96.75941102476800000)
Unique Key
500t000000bnIQFAA2
20-01152465
Service Request Number: 20-01152465 • Address: 100 W CRESTWOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01152465
Address
100 W CRESTWOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-26T00:59:00.000
Status
Closed
Created Date
2020-11-24T15:57:13.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-11-24T15:57:13.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Proactive
Lat Long Value
(32.72834523996396400,-96.82281514486134000)
Unique Key
500t000000cZ1b7AAC
21-00593742
Service Request Number: 21-00593742 • Address: 4008 COCHRAN HEIGHTS CT, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00593742
Address
4008 COCHRAN HEIGHTS CT, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-31T23:59:00.000
Status
Closed
Created Date
2021-06-28T10:40:12.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-28T10:40:12.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.86328637299110500,-96.84470302497850000)
Unique Key
500t000000lZ8TbAAK
21-00356954
Service Request Number: 21-00356954 • Address: 12010 HIGH VALLEY DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
21-00356954
Address
12010 HIGH VALLEY DR, DALLAS, TX, 75234
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-21T14:43:45.000
Updated Date
2023-06-09T01:32:03.000
Closed Date
2021-04-21T14:43:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91245677949295600,-96.86483111595058000)
Unique Key
500t000000khmcSAAQ
21-00027005
Service Request Number: 21-00027005 • Address: 900 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 1
Service Request Number
21-00027005
Address
900 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-17T23:59:00.000
Status
Closed
Created Date
2021-01-11T00:23:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-11T00:23:37.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.76740591150943000,-96.80535725028230000)
Unique Key
500t000000eenIeAAI
20-01219504
Service Request Number: 20-01219504 • Address: 10519 NEWCOMBE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-01219504
Address
10519 NEWCOMBE DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-12-21T09:47:11.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-21T09:47:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83994804655367000,-96.67826966121440000)
Unique Key
500t000000dHSn8AAG
21-00505013
Service Request Number: 21-00505013 • Address: 1232 DEERWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00505013
Address
1232 DEERWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-06-03T15:04:19.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-03T15:04:19.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.66023956782684000,-96.84285834662256000)
Unique Key
500t000000mjE9NAAU
21-00599227
Service Request Number: 21-00599227 • Address: 1501 N WALTON WALKER BLVD SB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00599227
Address
1501 N WALTON WALKER BLVD SB, DALLAS, TX, 75211
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-01T23:59:00.000
Status
Closed
Created Date
2021-06-29T12:24:21.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-29T12:24:21.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76150247208297400,-96.91659520024987000)
Unique Key
500t000000lZnEYAA0
21-00555345
Service Request Number: 21-00555345 • Address: LASATER RD & W LAWSON RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00555345
Address
LASATER RD & W LAWSON RD, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-20T23:59:00.000
Status
Closed
Created Date
2021-06-17T10:02:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-17T10:02:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70090989320130000,-96.57241168209393000)
Unique Key
500t000000nN8DAAA0
20-01147530
Service Request Number: 20-01147530 • Address: 13504 VIDA LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01147530
Address
13504 VIDA LN, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T14:27:25.000
Updated Date
2023-06-09T03:22:13.000
Closed Date
2020-11-23T14:27:25.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67978293412647000,-96.59991348125841000)
Unique Key
500t000000cYcuiAAC
21-00482031
Service Request Number: 21-00482031 • Address: 2818 DORRINGTON DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
21-00482031
Address
2818 DORRINGTON DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-27T15:28:29.000
Updated Date
2023-06-09T01:01:39.000
Closed Date
2021-05-27T15:28:29.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79985551046885000,-96.69813168171437000)
Unique Key
500t000000mPs96AAC
21-00527968
Service Request Number: 21-00527968 • Address: 1900 CROUCH RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00527968
Address
1900 CROUCH RD, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed
Created Date
2021-06-10T10:16:03.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-10T10:16:03.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.66865063505890000,-96.79170151649836000)
Unique Key
500t000000mzBzDAAU
20-01116562
Service Request Number: 20-01116562 • Address: 4527 RUSK AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-01116562
Address
4527 RUSK AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-01-20T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-12T15:18:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-11-12T15:18:15.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.80784599905653000,-96.78499452003650000)
Unique Key
500t000000bm6ICAAY
21-00537736
Service Request Number: 21-00537736 • Address: 6367 W CAMP WISDOM RD, DALLAS, TX, 75116 • City Council District: 3
Service Request Number
21-00537736
Address
6367 W CAMP WISDOM RD, DALLAS, TX, 75116
City Council District
3
Department
Sanitation
Service Request Type
Streets Referral Pickup - SAN
Overall Service Request Due
2021-06-25T23:59:00.000
Status
Closed
Created Date
2021-06-13T10:49:25.000
Updated Date
2023-06-12T01:16:40.000
Closed Date
2021-06-13T10:49:25.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Proactive
Lat Long Value
(32.66266292189399000,-96.93223164558334000)
Unique Key
500t000000n0BFvAAM
21-00709420
Service Request Number: 21-00709420 • Address: 1000 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00709420
Address
1000 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-05T23:59:00.000
Status
Closed
Created Date
2021-08-02T08:22:00.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-02T08:22:00.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.69155977289020000,-96.81040956528226000)
Unique Key
500t000000p8qHhAAI
21-00663407
Service Request Number: 21-00663407 • Address: 6114 GOLIAD AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00663407
Address
6114 GOLIAD AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-07-19T08:51:28.000
Updated Date
2023-06-09T00:44:12.000
Closed Date
2021-07-19T08:51:28.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81804598895755000,-96.76110919165043000)
Unique Key
500t000000oMG4bAAG
21-00411077
Service Request Number: 21-00411077 • Address: MARTIN LUTHER KING JR BLVD & EDGEWOOD ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00411077
Address
MARTIN LUTHER KING JR BLVD & EDGEWOOD ST, DALLAS, TX, 75215
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-08T23:59:00.000
Status
Closed
Created Date
2021-05-07T14:55:25.000
Updated Date
2023-06-09T01:40:01.000
Closed Date
2021-05-07T14:55:25.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.76512588679159000,-96.77307290077533000)
Unique Key
500t000000lczg6AAA
21-00812717
Service Request Number: 21-00812717 • Address: APACHE LN & LANSDOWNE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00812717
Address
APACHE LN & LANSDOWNE DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-09-02T13:48:20.000
Updated Date
2023-06-09T00:22:54.000
Closed Date
2021-09-02T13:48:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.71704481193293000,-96.65264926728290000)
Unique Key
500t000000qY0HDAA0
20-01156245
Service Request Number: 20-01156245 • Address: LEMMON AVE & W NORTHWEST HWY, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01156245
Address
LEMMON AVE & W NORTHWEST HWY, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-12T00:59:00.000
Status
Closed
Created Date
2020-11-25T15:07:45.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2020-11-25T15:07:45.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.86096445829302000,-96.85516923123579000)
Unique Key
500t000000cZIO2AAO
21-00601451
Service Request Number: 21-00601451 • Address: REGAL ROW & JOHN W CARPENTER FWY SB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
21-00601451
Address
REGAL ROW & JOHN W CARPENTER FWY SB, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-20T23:59:00.000
Status
Closed
Created Date
2021-06-29T19:08:35.000
Updated Date
2026-08-07T13:17:49.000
Closed Date
2021-06-29T19:08:35.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82735533358163000,-96.88610546548098000)
Unique Key
500t000000la3ltAAA
21-00386647
Service Request Number: 21-00386647 • Address: 5500 WILLIS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00386647
Address
5500 WILLIS AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-04-30T15:56:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-30T15:56:34.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82011728696887000,-96.77471526691704000)
Unique Key
500t000000lAwuHAAS
21-00238574
Service Request Number: 21-00238574 • Address: 2306 SWANSEE ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00238574
Address
2306 SWANSEE ST, DALLAS, TX, 75232
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T12:29:58.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T12:29:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.68842905977451000,-96.85650227493825000)
Unique Key
500t000000icQhRAAU
21-00074072
Service Request Number: 21-00074072 • Address: 3900 JUNIUS ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
21-00074072
Address
3900 JUNIUS ST, DALLAS, TX, 75246
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-27T00:59:00.000
Status
Closed
Created Date
2021-01-25T13:50:07.000
Updated Date
2023-06-09T02:39:08.000
Closed Date
2021-01-25T13:50:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79144367236051500,-96.77764130549471000)
Unique Key
500t000000fcZ4VAAU
21-00176038
Service Request Number: 21-00176038 • Address: 1980 PLANTATION RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00176038
Address
1980 PLANTATION RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-30T23:59:00.000
Status
Closed
Created Date
2021-02-26T13:31:09.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-26T13:31:09.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82170702636367000,-96.85009638863427000)
Unique Key
500t000000hm2YMAAY
20-01041403
Service Request Number: 20-01041403 • Address: SPRING AVE & MORNING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01041403
Address
SPRING AVE & MORNING AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-10-17T19:21:32.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2020-10-17T19:21:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77237334848593000,-96.74502362224676000)
Unique Key
500t000000aTlLUAA0
21-00193054
Service Request Number: 21-00193054 • Address: 362 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00193054
Address
362 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T17:57:45.000
Updated Date
2023-06-09T02:10:32.000
Closed Date
2021-03-03T17:57:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77308083734912000,-96.81256641804872000)
Unique Key
500t000000hnwV0AAI
21-00329555
Service Request Number: 21-00329555 • Address: 3617 ROUTH ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00329555
Address
3617 ROUTH ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-14T23:59:00.000
Status
Closed
Created Date
2021-04-13T14:03:51.000
Updated Date
2023-06-09T01:54:38.000
Closed Date
2021-04-13T14:03:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.80396722598471000,-96.81144398746174000)
Unique Key
500t000000jyHqEAAU
20-01081348
Service Request Number: 20-01081348 • Address: 4130 SPERRY ST, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01081348
Address
4130 SPERRY ST, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-30T18:28:44.000
Updated Date
2023-06-09T03:27:37.000
Closed Date
2020-10-30T18:28:44.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83574003769128000,-96.74336975485542000)
Unique Key
500t000000bjnANAAY
21-00426799
Service Request Number: 21-00426799 • Address: 3100 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
21-00426799
Address
3100 ABRAMS RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-13T23:59:00.000
Status
Closed
Created Date
2021-05-12T14:42:41.000
Updated Date
2023-06-09T01:38:47.000
Closed Date
2021-05-12T14:42:41.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82666496902504600,-96.75274249091146000)
Unique Key
500t000000lerqTAAQ
21-00403303
Service Request Number: 21-00403303 • Address: 6107 LAKESHORE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00403303
Address
6107 LAKESHORE DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-19T23:59:00.000
Status
Closed
Created Date
2021-05-05T16:27:31.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-05-05T16:27:31.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.81927954587454400,-96.76132965736147000)
Unique Key
500t000000lc4mKAAQ
20-01199799
Service Request Number: 20-01199799 • Address: 1131 E MONTANA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01199799
Address
1131 E MONTANA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-12-13T10:21:18.000
Updated Date
2023-06-09T03:22:33.000
Closed Date
2020-12-13T10:21:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72145203269070600,-96.80912846737911000)
Unique Key
500t000000dFGvEAAW
20-01246325
Service Request Number: 20-01246325 • Address: 794 SPANISH OAKS PL, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-01246325
Address
794 SPANISH OAKS PL, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-01T00:59:00.000
Status
Closed
Created Date
2020-12-30T12:35:52.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2020-12-30T12:35:52.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79127170904375000,-96.78698397674792000)
Unique Key
500t000000dzivAAAQ
21-00509222
Service Request Number: 21-00509222 • Address: 414 KONAWA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00509222
Address
414 KONAWA DR, DALLAS, TX, 75217
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-09T23:59:00.000
Status
Closed
Created Date
2021-06-04T23:31:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-04T23:31:11.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70851216995077000,-96.68600173500664000)
Unique Key
500t000000mjg5EAAQ
20-01217225
Service Request Number: 20-01217225 • Address: 4622 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01217225
Address
4622 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-23T00:59:00.000
Status
Closed
Created Date
2020-12-19T09:28:54.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-19T09:28:54.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.68794554799235600,-96.81189503602137000)
Unique Key
500t000000dHC30AAG
21-00527049
Service Request Number: 21-00527049 • Address: 700 N HARWOOD ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00527049
Address
700 N HARWOOD ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-29T23:59:00.000
Status
Closed
Created Date
2021-06-10T08:13:40.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-06-10T08:13:40.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.78562403458326500,-96.79749556099539000)
Unique Key
500t000000mz6HiAAI
21-00639988
Service Request Number: 21-00639988 • Address: 223 S STOREY ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00639988
Address
223 S STOREY ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-11T23:19:18.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-11T23:19:18.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.74393230271364500,-96.82010049625708000)
Unique Key
500t000000o1oxYAAQ
20-01127895
Service Request Number: 20-01127895 • Address: 3862 STATEOAK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01127895
Address
3862 STATEOAK DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-13T00:59:00.000
Status
Closed
Created Date
2020-11-17T03:45:23.000
Updated Date
2023-06-09T03:09:27.000
Closed Date
2020-11-17T03:45:23.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.67385524892104000,-96.75719716062870000)
Unique Key
500t000000bmweaAAA
20-01036613
Service Request Number: 20-01036613 • Address: 300 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01036613
Address
300 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-22T00:59:00.000
Status
Closed
Created Date
2020-10-15T19:51:15.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-15T19:51:15.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70535175676002400,-96.82804405610551000)
Unique Key
500t000000aTVatAAG
21-00240787
Service Request Number: 21-00240787 • Address: 5734 BON AIR DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00240787
Address
5734 BON AIR DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-17T22:21:51.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-03-17T22:21:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.67888521292735500,-96.76694884572073000)
Unique Key
500t000000icfZIAAY
21-00657422
Service Request Number: 21-00657422 • Address: 10000 VENETIAN WAY, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00657422
Address
10000 VENETIAN WAY, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-07-16T09:46:43.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-16T09:46:43.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.88133909017096000,-96.87275873102911000)
Unique Key
500t000000oLClTAAW
21-00402571
Service Request Number: 21-00402571 • Address: 10813 CASTOLON DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00402571
Address
10813 CASTOLON DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed
Created Date
2021-05-05T14:52:55.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-05T14:52:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.84450790287535000,-96.68125365884961000)
Unique Key
500t000000lc0xFAAQ
21-00276111
Service Request Number: 21-00276111 • Address: CONGRESS AVE & KNIGHT ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
21-00276111
Address
CONGRESS AVE & KNIGHT ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-25T10:50:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-25T10:50:25.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.80993419356562400,-96.81455992326173000)
Unique Key
500t000000jDUrdAAG
21-00677639
Service Request Number: 21-00677639 • Address: 8515 GLENCREST LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00677639
Address
8515 GLENCREST LN, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-07-22T13:43:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T13:43:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85479720230845000,-96.84494378143472000)
Unique Key
500t000000onXwTAAU
21-00387382
Service Request Number: 21-00387382 • Address: 11420 FOREST HEIGHTS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00387382
Address
11420 FOREST HEIGHTS DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-30T16:03:12.000
Updated Date
2023-06-09T01:42:31.000
Closed Date
2021-04-30T16:03:12.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90494143058186000,-96.87337039881194000)
Unique Key
500t000000lB2b7AAC
21-00771545
Service Request Number: 21-00771545 • Address: 5550 SMU BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00771545
Address
5550 SMU BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-03T23:59:00.000
Status
Closed
Created Date
2021-08-20T09:50:05.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-08-20T09:50:05.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.84188698043633500,-96.77374927188909000)
Unique Key
500t000000pyAPQAA2
21-00108735
Service Request Number: 21-00108735 • Address: 1000 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00108735
Address
1000 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-09T23:59:00.000
Status
Closed
Created Date
2021-02-04T12:44:41.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-02-04T12:44:41.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70583978446186000,-96.81082266004240000)
Unique Key
500t000000gMYCWAA4
20-01086238
Service Request Number: 20-01086238 • Address: 613 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-01086238
Address
613 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-11-02T15:08:20.000
Updated Date
2023-06-09T03:28:17.000
Closed Date
2020-11-02T15:08:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.74017073526106000,-96.84179930782530000)
Unique Key
500t000000bk8dvAAA
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