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311 Service Requests for Fiscal Year 2020 - 2021 Street

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to service requests regarding streets for the fiscal year time period of October 1, 2020 to September 30, 2021.

Services 311 Customer Service Dataset s3gf-a952 17 fields
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Showing 50 real records
21-00368853
Service Request Number: 21-00368853 • Address: 4526 GLENLEIGH DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
21-00368853
Address
4526 GLENLEIGH DR, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-26T09:57:27.000
Updated Date
2023-06-09T01:30:44.000
Closed Date
2021-04-26T09:57:27.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.86642145351803000,-96.83221120657950000)
Unique Key
500t000000l8d2lAAA
21-00271470
Service Request Number: 21-00271470 • Address: 9920 SANTA GARZA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00271470
Address
9920 SANTA GARZA DR, DALLAS, TX, 75228
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-28T23:59:00.000
Status
Closed
Created Date
2021-03-26T13:39:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-26T13:39:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82594921313798000,-96.65914863296645000)
Unique Key
500t000000jD4ubAAC
21-00251430
Service Request Number: 21-00251430 • Address: 1603 MAIN ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00251430
Address
1603 MAIN ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-04-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-20T07:56:52.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-03-20T07:56:52.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78088992503341400,-96.79835693867089000)
Unique Key
500t000000jBJW3AAO
20-01054447
Service Request Number: 20-01054447 • Address: RAVENGLEN CT & WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01054447
Address
RAVENGLEN CT & WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-10-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-10-21T13:45:56.000
Updated Date
2023-06-09T03:41:59.000
Closed Date
2020-10-21T13:45:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(33.00767682937081600,-96.84138280337712000)
Unique Key
500t000000aUbIaAAK
20-01042098
Service Request Number: 20-01042098 • Address: SPERRY ST & WILLIAMSON RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-01042098
Address
SPERRY ST & WILLIAMSON RD, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2020-12-23T00:59:00.000
Status
Closed
Created Date
2020-10-18T13:54:55.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-10-18T13:54:55.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.83683748006377000,-96.74253881416605000)
Unique Key
500t000000aTo6QAAS
21-00317654
Service Request Number: 21-00317654 • Address: 8347 TENINO ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00317654
Address
8347 TENINO ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-14T23:59:00.000
Status
Closed
Created Date
2021-04-09T10:55:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-09T10:55:19.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73241441998737000,-96.67764401607502000)
Unique Key
500t000000jx9I4AAI
21-00387229
Service Request Number: 21-00387229 • Address: 2752 GASTON AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
21-00387229
Address
2752 GASTON AVE, DALLAS, TX, 75226
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-24T01:00:46.000
Updated Date
2023-06-09T01:30:11.000
Closed Date
2021-04-24T01:00:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78644591107302400,-96.78612685617854000)
Unique Key
500t000000lB0ULAA0
21-00505149
Service Request Number: 21-00505149 • Address: 4444 COLE AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
21-00505149
Address
4444 COLE AVE, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-06-04T06:54:08.000
Updated Date
2026-08-07T13:46:35.000
Closed Date
2021-06-04T06:54:08.000
Outcome
No Action Required
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.82060900795432400,-96.79014867574429000)
Unique Key
500t000000mjGVRAA2
21-00543294
Service Request Number: 21-00543294 • Address: 17139 COIT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00543294
Address
17139 COIT RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-06-14T21:08:07.000
Updated Date
2023-06-12T01:17:34.000
Closed Date
2021-06-14T21:08:07.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.98541940017285000,-96.76844215681591000)
Unique Key
500t000000n0p6zAAA
21-00826722
Service Request Number: 21-00826722 • Address: 2000 CEDAR CREST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00826722
Address
2000 CEDAR CREST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-09T23:59:00.000
Status
Closed
Created Date
2021-09-08T10:45:00.000
Updated Date
2023-06-09T00:26:48.000
Closed Date
2021-09-08T10:45:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.72759056942185000,-96.79589614808232000)
Unique Key
500t000000qv3GVAAY
21-00485614
Service Request Number: 21-00485614 • Address: HILL HAVEN DR & MIDBURY DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00485614
Address
HILL HAVEN DR & MIDBURY DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-28T15:57:39.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-05-28T15:57:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.90227888420212600,-96.77407109101141000)
Unique Key
500t000000mQGVWAA4
21-00548689
Service Request Number: 21-00548689 • Address: 9042 CLEARWATER DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00548689
Address
9042 CLEARWATER DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-19T23:59:00.000
Status
Closed
Created Date
2021-06-16T04:14:34.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-06-16T04:14:34.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.89902433437654000,-96.75287201773848000)
Unique Key
500t000000n1STzAAM
20-01148155
Service Request Number: 20-01148155 • Address: N CREST HAVEN RD & LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-01148155
Address
N CREST HAVEN RD & LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2020-11-25T00:59:00.000
Status
Closed
Created Date
2020-11-23T15:57:23.000
Updated Date
2023-06-09T03:11:01.000
Closed Date
2020-11-23T15:57:23.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85317488096320000,-96.84421847749431000)
Unique Key
500t000000cYbjYAAS
21-00837473
Service Request Number: 21-00837473 • Address: 7414 CARUTH BLVD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00837473
Address
7414 CARUTH BLVD, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-13T00:59:00.000
Status
Closed
Created Date
2021-09-11T12:48:37.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-11T12:48:37.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.85912560014429000,-96.78003151102082000)
Unique Key
500t000000qwdFwAAI
21-00812695
Service Request Number: 21-00812695 • Address: 8926 SAN FERNANDO WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00812695
Address
8926 SAN FERNANDO WAY, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-11-05T23:59:00.000
Status
Closed
Created Date
2021-09-02T14:38:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-09-02T14:38:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.82484623725683500,-96.70915837678237000)
Unique Key
500t000000qY09rAAC
21-00752572
Service Request Number: 21-00752572 • Address: 7625 CARTA VALLEY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
21-00752572
Address
7625 CARTA VALLEY DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-18T23:59:00.000
Status
Closed
Created Date
2021-08-14T13:57:31.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-14T13:57:31.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.97369480357556000,-96.77444333243719000)
Unique Key
500t000000paJ09AAE
21-00779458
Service Request Number: 21-00779458 • Address: 9600 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00779458
Address
9600 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-08-23T14:22:36.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-23T14:22:36.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.76819221292896000,-96.65679251074963000)
Unique Key
500t000000pzNFOAA2
21-00717374
Service Request Number: 21-00717374 • Address: 4797 ST FRANCIS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
21-00717374
Address
4797 ST FRANCIS AVE, DALLAS, TX, 75227
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-03T18:53:36.000
Updated Date
2023-06-09T00:36:32.000
Closed Date
2021-08-03T18:53:36.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78481820455338000,-96.68420879559915000)
Unique Key
500t000000pA3fQAAS
21-00284829
Service Request Number: 21-00284829 • Address: 11398 INWOOD RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00284829
Address
11398 INWOOD RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-29T08:22:19.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-29T08:22:19.000
Outcome
Request Transferred
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90363142285742000,-96.81833794087377000)
Unique Key
500t000000jEE4TAAW
21-00620393
Service Request Number: 21-00620393 • Address: 3800 MT EVEREST ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00620393
Address
3800 MT EVEREST ST, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-08T23:59:00.000
Status
Closed
Created Date
2021-07-06T07:29:56.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-06T07:29:56.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.74622946191876600,-96.88067961857963000)
Unique Key
500t000000nz77nAAA
21-00177570
Service Request Number: 21-00177570 • Address: 804 S CARROLL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
21-00177570
Address
804 S CARROLL AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-26T16:05:42.000
Updated Date
2023-06-09T02:19:27.000
Closed Date
2021-02-26T16:05:42.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.78732634497761000,-96.76252581890664000)
Unique Key
500t000000hmB7wAAE
21-00638846
Service Request Number: 21-00638846 • Address: 7300 HAROLD WALKER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00638846
Address
7300 HAROLD WALKER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-13T23:59:00.000
Status
Closed
Created Date
2021-07-11T01:28:07.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-11T01:28:07.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.65986245889859000,-96.81296796274518000)
Unique Key
500t000000o1cEfAAI
21-00121903
Service Request Number: 21-00121903 • Address: 5000 ELSBY AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
21-00121903
Address
5000 ELSBY AVE, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-02-10T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-02-08T14:51:02.000
Updated Date
2023-06-09T02:22:37.000
Closed Date
2021-02-08T14:51:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.85613739090588600,-96.82524535942198000)
Unique Key
500t000000gNqhTAAS
21-00200526
Service Request Number: 21-00200526 • Address: 2215 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00200526
Address
2215 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-03T16:55:00.000
Updated Date
2023-06-09T02:10:26.000
Closed Date
2021-03-03T16:55:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.81030019859596000,-96.78112515708285000)
Unique Key
500t000000hocZsAAI
21-00746662
Service Request Number: 21-00746662 • Address: 904 CADIZ ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
21-00746662
Address
904 CADIZ ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-12T13:10:40.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-08-12T13:10:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.77045226795451000,-96.79943315295570000)
Unique Key
500t000000pZQjtAAG
21-00643968
Service Request Number: 21-00643968 • Address: 6339 DESCO DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
21-00643968
Address
6339 DESCO DR, DALLAS, TX, 75225
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-07-13T23:59:00.000
Status
Closed
Created Date
2021-07-12T18:15:18.000
Updated Date
2023-06-09T00:37:53.000
Closed Date
2021-07-12T18:15:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87473484233457000,-96.79664029796496000)
Unique Key
500t000000o2M3tAAE
21-00444372
Service Request Number: 21-00444372 • Address: 7110 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
21-00444372
Address
7110 GLENDORA AVE, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-05-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-05-17T17:02:53.000
Updated Date
2023-06-09T00:56:55.000
Closed Date
2021-05-17T17:02:53.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88511688365197000,-96.78244842181492000)
Unique Key
500t000000mAHrqAAG
21-00246963
Service Request Number: 21-00246963 • Address: 6230 PRESTON CREEK DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
21-00246963
Address
6230 PRESTON CREEK DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-19T09:14:47.000
Updated Date
2023-06-09T02:04:20.000
Closed Date
2021-03-19T09:14:47.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.93605626140042000,-96.79989787031889000)
Unique Key
500t000000idIjJAAU
21-00375488
Service Request Number: 21-00375488 • Address: E MOCKINGBIRD LN & NORRIS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00375488
Address
E MOCKINGBIRD LN & NORRIS ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-04-27T21:14:48.000
Updated Date
2023-06-09T01:35:19.000
Closed Date
2021-04-27T21:14:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.83656325962776600,-96.75829356503114000)
Unique Key
500t000000l9RLYAA2
21-00878760
Service Request Number: 21-00878760 • Address: 7524 WOODSTONE LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00878760
Address
7524 WOODSTONE LN, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-26T15:09:29.000
Updated Date
2023-06-09T00:06:15.000
Closed Date
2021-09-26T15:09:29.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.95544421635707000,-96.77777154127816000)
Unique Key
500t000000rjZFkAAM
21-00710620
Service Request Number: 21-00710620 • Address: PADDOCK CIR & HACKNEY LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00710620
Address
PADDOCK CIR & HACKNEY LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-08-02T10:59:08.000
Updated Date
2023-06-09T00:50:17.000
Closed Date
2021-08-02T10:59:08.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.87142526772665000,-96.69262793689386000)
Unique Key
500t000000p91ETAAY
21-00208992
Service Request Number: 21-00208992 • Address: 5127 MEADOW CREST DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00208992
Address
5127 MEADOW CREST DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-05-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-04T15:19:14.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-04T15:19:14.000
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.90371841394756000,-96.82082528488584000)
Unique Key
500t000000iZaoZAAS
20-01212842
Service Request Number: 20-01212842 • Address: DALTON DR & CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01212842
Address
DALTON DR & CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-20T00:59:00.000
Status
Closed
Created Date
2020-12-17T15:28:01.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-17T15:28:01.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.70232359913382000,-96.78490723654987000)
Unique Key
500t000000dGkuCAAS
21-00488113
Service Request Number: 21-00488113 • Address: 1701 N CENTRAL SERV SB, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
21-00488113
Address
1701 N CENTRAL SERV SB, DALLAS, TX, 75201
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-08-03T23:59:00.000
Status
Closed
Created Date
2021-05-29T21:43:25.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-29T21:43:25.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.79212078458272000,-96.79320610707968000)
Unique Key
500t000000mhGrDAAU
21-00048647
Service Request Number: 21-00048647 • Address: HOMELAND ST & LADD ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00048647
Address
HOMELAND ST & LADD ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-23T23:59:00.000
Status
Closed
Created Date
2021-01-15T22:48:11.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-15T22:48:11.000
Outcome
Work Completed
Priority
MCC
Method Received Desc
Phone
Lat Long Value
(32.78770895824403000,-96.84407288121960000)
Unique Key
500t000000egyNJAAY
21-00362305
Service Request Number: 21-00362305 • Address: 9309 HIGHEDGE CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
21-00362305
Address
9309 HIGHEDGE CIR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-04-23T11:30:32.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-23T11:30:32.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.87377962836239000,-96.72989502089624000)
Unique Key
500t000000kiWuUAAU
21-00839535
Service Request Number: 21-00839535 • Address: W CLARENDON DR & S EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00839535
Address
W CLARENDON DR & S EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-09-14T23:59:00.000
Status
Closed
Created Date
2021-09-13T08:01:48.000
Updated Date
2023-06-09T00:10:21.000
Closed Date
2021-09-13T08:01:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.73500023468266000,-96.84429946775896000)
Unique Key
500t000000qwwQ2AAI
21-00788914
Service Request Number: 21-00788914 • Address: 3441 MAYBETH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00788914
Address
3441 MAYBETH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-08-26T07:50:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-26T07:50:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.78420222704368600,-96.90370413058716000)
Unique Key
500t000000qUHuVAAW
21-00743174
Service Request Number: 21-00743174 • Address: 13500 SKYFROST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
21-00743174
Address
13500 SKYFROST DR, DALLAS, TX, 75253
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-10-14T23:59:00.000
Status
Closed
Created Date
2021-08-11T14:54:39.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-08-11T14:54:39.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.69315409332150000,-96.58181637327918000)
Unique Key
500t000000pYqNoAAK
21-00557634
Service Request Number: 21-00557634 • Address: 3217 NORCROSS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
21-00557634
Address
3217 NORCROSS LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-17T15:53:20.000
Updated Date
2023-06-12T01:23:23.000
Closed Date
2021-06-17T15:53:20.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.88969956330275600,-96.86973623143390000)
Unique Key
500t000000nNNNTAA4
21-00647454
Service Request Number: 21-00647454 • Address: 737 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00647454
Address
737 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-27T23:59:00.000
Status
Closed
Created Date
2021-07-13T15:21:10.000
Updated Date
2026-08-07T13:47:00.000
Closed Date
2021-07-13T15:21:10.000
Outcome
Information Provided
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.75250011607756000,-96.83396610344901000)
Unique Key
500t000000o2sNAAAY
21-00365552
Service Request Number: 21-00365552 • Address: 7372 HIDDENCREEK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
21-00365552
Address
7372 HIDDENCREEK DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-28T23:59:00.000
Status
Closed
Created Date
2021-04-24T18:22:04.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-04-24T18:22:04.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.99226467812049000,-96.77759525349555000)
Unique Key
500t000000kivowAAA
21-00555593
Service Request Number: 21-00555593 • Address: 5999 KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
21-00555593
Address
5999 KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-17T10:35:43.000
Updated Date
2026-08-07T13:53:56.000
Closed Date
2021-06-17T10:35:43.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.97133477283698000,-96.80425460959796000)
Unique Key
500t000000nN9RAAA0
21-00200093
Service Request Number: 21-00200093 • Address: 1804 HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00200093
Address
1804 HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-03-07T00:59:00.000
Status
Closed
Created Date
2021-03-05T14:09:23.000
Updated Date
2023-06-09T02:11:47.000
Closed Date
2021-03-05T14:09:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.79667639613608500,-96.82007473144735000)
Unique Key
500t000000hoaHAAAY
21-00388821
Service Request Number: 21-00388821 • Address: 9191 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00388821
Address
9191 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-07-06T23:59:00.000
Status
Closed
Created Date
2021-05-01T20:40:44.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-05-01T20:40:44.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.82965338521647400,-96.70749585155033000)
Unique Key
500t000000lBCYaAAO
21-00285747
Service Request Number: 21-00285747 • Address: 7400 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00285747
Address
7400 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-06-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2021-03-30T14:57:52.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-03-30T14:57:52.000
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.73790364141396000,-96.69392698084711000)
Unique Key
500t000000jEMJYAA4
20-01202251
Service Request Number: 20-01202251 • Address: 3200 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-01202251
Address
3200 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-02-17T00:59:00.000
Status
Closed
Created Date
2020-12-14T13:40:22.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2020-12-14T13:40:22.000
Outcome
Work Completed
Priority
Standard
Method Received Desc
API
Lat Long Value
(32.77322944106551000,-96.76360788064494000)
Unique Key
500t000000dFb5GAAS
21-00018202
Service Request Number: 21-00018202 • Address: 5806 COLHURST ST, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
21-00018202
Address
5806 COLHURST ST, DALLAS, TX, 75230
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-03-15T23:59:00.000
Status
Closed
Created Date
2021-01-07T12:21:27.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-01-07T12:21:27.000
Outcome
Work Not Completed
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.88116157475639000,-96.80904035996276000)
Unique Key
500t000000edr6bAAA
21-00084270
Service Request Number: 21-00084270 • Address: 4032 WILLOW RIDGE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00084270
Address
4032 WILLOW RIDGE DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Ert Measured In
Calendar Days
Overall Service Request Due
2021-01-29T00:59:00.000
Status
Closed (Transferred)
Created Date
2021-01-27T16:20:56.000
Updated Date
2023-06-09T02:41:44.000
Closed Date
2021-01-27T16:20:56.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Desc
Phone
Lat Long Value
(32.91388788754988000,-96.84248988994321000)
Unique Key
500t000000fdqKyAAI
21-00676003
Service Request Number: 21-00676003 • Address: LAKESHORE DR & ALDERSON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00676003
Address
LAKESHORE DR & ALDERSON ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Ert Measured In
Business Days
Overall Service Request Due
2021-09-30T23:59:00.000
Status
Closed
Created Date
2021-07-22T09:21:02.000
Updated Date
2026-08-07T13:49:25.000
Closed Date
2021-07-22T09:21:02.000
Outcome
No Action Required
Priority
Standard
Method Received Desc
Phone
Lat Long Value
(32.81912620270150400,-96.75598729329629000)
Unique Key
500t000000onJAwAAM
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